Vista Psychological Counseling Centre

I’ve literally called several days ago for my prescription refill and to this date I’m still waiting. This is crap and unethical.

I have been at this location for three years. Every year, I have been forced to switch therapists because the ones I had keep quitting. What has led me to leave this review as I have logged into my bank account today after going to the grocery store and my card being denied and this location has pulled out money from my account without my permission. Leaving me with nothing to buy groceries for my kids not only that but they’re billing department and all managers are unavailable to speak with to help with this situation. I have to wait an entire week to potentially speak with someone about getting a refund. I was told that in my paperwork I left a card on file though I have kept a copy of all handwritten paperwork when I registered three years ago and unfortunately, there is nothing in that paperwork that states my card can be kept on file. Since I have not gotten a response from the company I figured leaving a Google review is my last resort. Do not go here.

At Vista, I saw Virginia as a therapist. She was the first therapist i have ever liked and connected with. I'm been seeking mental healthcare for 15 years now, so that's saying something good about about her. I also saw Tara for medication management. those appointments were quick, but our brief times, i did enjoy. Dr. Humphries did my first round of testing for an ASD eval. I am happy for the part he played in my healthcare, but overall, i'm not nearly as comfortable with men in mental health than women. not a lot he could have changed about that, so it's not a statement denigrating him. Just my own preference and comfort. Last, i saw Erin twice, who did my final ASD eval. She was kind, patient, and did her best to steer me in the right direction post ASD diagnosis. I am only ceasing my treatment at vista because, i have problems that other, larger places are more handled to equip. I would recommend Vista and anyone there whom i have been a patient of. never forget, finding the right doctor/therapist/np/etc for you is one of the most important parts of your healthcare in general, let alone mental healthcare. If i get my issues settled to a point i need less intervention, i will happily return, unless i have to follow Virginia elsewhere to have her as a therapist again. i also want to add in the all of the front office staff are delightful. i was always greeted with warmth and a smile, even if i walked in looking like my soul had just been forcefully removed from my body through my chest.