Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Mercy Hospital – Unity Campus

550 Osborne R
Minneapolis, MN 55432
Claim Profile
Allina Health - Unity Hospital MN 55432

About Mercy Hospital – Unity Campus

Allina Health – Unity Hospital underwent a structural makeover and is now called Mercy Hospital–Unity Campus. These two centers merged in 2017. They’re located on Osborne Road NE in Fridley, Minnesota. They offer behavioral health services for co-occurring mental health issues and substance use disorder treatment. They are located in a hospital-campus setting, with access to Highway 65 NE, grocery stores and restaurants and ample onsite parking. The center is near Locke County Park, the Mississippi River and the Springbrook Nature Center.

Medical Assessments for Co-Occuring Disorder Treatment

When you arrive at Mercy Hospital, the staff can assess your co-occurring disorder, to determine whether or not you need stabilization services. These are offered through overnight, inpatient care and typically last up to 48 hours.

Stabilization Care with Medication Assisted Treatment

The team can offer MAT if you are experiencing alcohol or opioid withdrawal symptoms. Medication may assist in keeping your cravings and symptoms at bay, while you undergo detoxification. They will also assist in providing medication if you require it to stabilize your mental health conditions, ranging from depression to sleep disorders, in conjunction with drug use.

Flexible Group and individual Therapy Sessions

Prior to discharge, their counseling team can assist in creating an individualized plan for continued treatment. They offer one-on-one counseling sessions with a licensed social work and drug and alcohol counselor, to ensure they are treating all of your conditions simultaneously. They also offer group sessions in a peer-supported setting.

I find it good to know that their program typically lasts between 12-15 weeks. Attendance is required in order to successfully complete their program which meets regularly, less than 10 hours per week. I like that they also provide aftercare planning support and referrals to additional community resources that may assist in your lasting recovery.

Similar Rehab Centers

Fact checked and written by:
Camille Sylvain
Edited by:
Peter Lee, PhD

Latest Reviews

Peter Buol
1 month ago on Google
1
Got to the hospital at 6:00 AM, parking lot had maybe 7-10 vehicles parked. Almost empty. We check in and are called back almost immediately. We get to our room and as the time ticks by barely anything happens. All the staff disappear because they get food catered in. They are gone for almost two hours then they all magically appear at the same time. We waited 6 hours and were completely neglected while staff just walked around. Meanwhile my wife is sitting in a bed in pain waiting to get an ultrasound. Her pain remained the whole time. One of the worst hospitals and customer care I've ever seen. Will be reporting them to MAARC.
Eric John
1 month ago on Google
1
It’s disheartening to feel that our First Amendment rights and dignity are being overlooked or dismissed within a healthcare setting. During my visit, I encountered a provider, Amelia Esh, PA, who was notably rude and dismissive. To my shock, I was escorted out of the hospital in a manner that felt unprofessional and disrespectful. Additionally, she attempted to prescribe me medication that was inappropriate and potentially harmful, raising serious safety concerns. I strongly believe that healthcare providers should uphold the highest standards of professionalism, respect, and safety. The behavior I experienced suggests a need for accountability, including reviewing her license, as such conduct can endanger patients. I advise caution to anyone considering treatment at this hospital. Your safety, dignity, and rights should always come first, and sadly, my experience here fell far short of those expectations.
Response from the owner1 month ago
Thank you for taking the time to share your concerns with us, Eric. We are disappointed to hear about your experience and would like the opportunity to learn more if you are comfortable speaking with us. Please contact our patient care liaisons at 763-236-3121. Thank you.
Terrie Raiter
1 month ago on Google
2
I was in the ER for almost 24 hours. There was a male nurse who came in to put me on the toilet. I couldn't call for help because the nurse's call button was still tied to the bed railing and when he put the bed railing down, it was on the floor, under the bed. My glass door to the room was closed so no one could hear me. So, I got off the commode and slithered under the bed to hit the nurse button. My nurse, Barb, came in and fixed the situation. Then the male nurse stopped in and I asked him why he didn't come back to help me get back to bed. He flat out lied and said that he gave me the nurse button ( which was still tied to the bedrail).
Response from the owner1 month ago
Thank you for taking the time to share your concerns with us. We are disappointed to hear about your experience and would like the opportunity to learn more if you are comfortable speaking with us. Please contact our patient care liaisons at 763-236-3121. Thank you.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
5.2 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Mercy Hospital – Unity Campus works with several private insurance providers, please contact to verify your specific insurance provider.

Medica
UCare
South County Health Alliance
America's PPO
Hennepin Health
PreferredOne
PrimeWest Health
WPS Health Solutions

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff

Michael Johnston

president

Jared Crotteau

VP of patient care

Colleen Holton

VP of finance

Jay MacGregor, MD

VP of medical affairs

Jim McGlade

VP of human resources

Contact Information

Building icon

550 Osborne R
Minneapolis, MN 55432

Explore Other Centers Near Minneapolis

Reviews of Mercy Hospital – Unity Campus

2.4/5 (377 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
104
4
21
3
12
2
19
1
224

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (377 reviews)
Peter Buol
1 month ago
1

Got to the hospital at 6:00 AM, parking lot had maybe 7-10 vehicles parked. Almost empty. We check in and are called back almost immediately. We get to our room and as the time ticks by barely anything happens. All the staff disappear because they get food catered in. They are gone for almost two hours then they all magically appear at the same time. We waited 6 hours and were completely neglected while staff just walked around. Meanwhile my wife is sitting in a bed in pain waiting to get an ultrasound. Her pain remained the whole time. One of the worst hospitals and customer care I've ever seen. Will be reporting them to MAARC.

Response from the owner
Thank you for taking the time to leave a review, Peter. If you would like to discuss your concerns, we encourage you to call 763-236-3121 and ask to speak to a patient care liaison about your care.
Eric John
1 month ago
1

It’s disheartening to feel that our First Amendment rights and dignity are being overlooked or dismissed within a healthcare setting. During my visit, I encountered a provider, Amelia Esh, PA, who was notably rude and dismissive. To my shock, I was escorted out of the hospital in a manner that felt unprofessional and disrespectful. Additionally, she attempted to prescribe me medication that was inappropriate and potentially harmful, raising serious safety concerns. I strongly believe that healthcare providers should uphold the highest standards of professionalism, respect, and safety. The behavior I experienced suggests a need for accountability, including reviewing her license, as such conduct can endanger patients. I advise caution to anyone considering treatment at this hospital. Your safety, dignity, and rights should always come first, and sadly, my experience here fell far short of those expectations.

Response from the owner
Thank you for taking the time to share your concerns with us, Eric. We are disappointed to hear about your experience and would like the opportunity to learn more if you are comfortable speaking with us. Please contact our patient care liaisons at 763-236-3121. Thank you.
Terrie Raiter
1 month ago
2

I was in the ER for almost 24 hours. There was a male nurse who came in to put me on the toilet. I couldn't call for help because the nurse's call button was still tied to the bed railing and when he put the bed railing down, it was on the floor, under the bed. My glass door to the room was closed so no one could hear me. So, I got off the commode and slithered under the bed to hit the nurse button. My nurse, Barb, came in and fixed the situation. Then the male nurse stopped in and I asked him why he didn't come back to help me get back to bed. He flat out lied and said that he gave me the nurse button ( which was still tied to the bedrail).

Response from the owner
Thank you for taking the time to share your concerns with us. We are disappointed to hear about your experience and would like the opportunity to learn more if you are comfortable speaking with us. Please contact our patient care liaisons at 763-236-3121. Thank you.
Mahin Fernando
1 month ago
1

Prior to even being seen by the emergency room doctor, one of Allina's "health technicians" who are just billing personnel (appropriately dressed in gloom & doom all-black) came into my exam room asking if I wanted to "take care of the $350.00 bill now" prior to being treated. Furthermore, I was seen by a very young doctor (most likely in their late 20s), Dr. E. Smith, who directly admitted they did not know much about my problem (severe aphthous ulcer), yet refused to prescribe the actual medication I needed (Debacterol) because their "google search" led them to believe "managing the ulcer" was more appropriate than immediate treatment and that he "wasn't a dentist." Even the most inept layperson could have made a more appropriate diagnosis (ironically, the nurse who took my vitals understood); yet here I now owe $350.00 for inadequate care that I was pre-charged for before even being treated. Absolutely do not recommend, save your money and dignity, and seek better healthcare elsewhere.

Response from the owner
Thank you for reaching out,. For billing questions, please call 612-262-9000, Monday through Thursday 8 a.m. to 4:30 p.m. and Friday 9 a.m. to 4:30 p.m. You may also contact us via email by visiting https://www.allinahealth.org/customer-service/billing-and-insurance/contact-billing
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Mercy Hospital – Unity Campus

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline