Avenue 360 Health and Wellness – Heights - Houston, TX

About Avenue 360 Health and Wellness – Heights

Avenue 360 Health and Wellness – Heights, located in Houston, Texas is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and 12-step therapy.

Specialty rehab programs at Avenue 360 Health and Wellness – Heights include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Avenue 360 Health and Wellness – Heights will find the private transportation allows for discreet and convenient travel to appointments and the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers.

Avenue 360 Health and Wellness – Heights has received accreditations from The Joint Commission.

Latest Reviews

Jessica Dawson

4 weeks ago on Google

The doctors are amazing here but the pharmacy they are so rude. They are not nice to people who are addicts. They treat you like you’re an addict, even if you’re sober trying to get your Suboxone and your life together. So I went to HEB for it even though it’s twice the amount. at least the people at H-E-B don’t treat me like that.

Emy

1 month ago on Google

I took my personal holiday just to come in for a physical exam, arrived early, and was told I couldn’t be seen because they had me scheduled for a well-woman exam—which I never requested. I clearly stated this was for a physical. I have screenshots, and if calls are recorded like most medical offices, I’m confident it would confirm that. As someone who works in healthcare, I was shocked they tried to claim a physical and a well-woman exam are the same—false and potentially leading to double billing, since I already had a WWE this year. Even worse, I didn’t see a doctor yet somehow received an after-visit summary. I’ll be calling my insurance to confirm nothing was charged—because if so, that’s fraud and will be reported to Texas HHS. The mistake was one thing—but the attempt to cover it up and assume patients are ignorant is unacceptable. Based on other reviews, I’m not the only one who feels something shady is going on here.

Courtney Lewis

1 month ago on Google

i was seen by dr.pitts. normally when i go to the doctor i get examined for whatever im coming for. she did not examine me she only gave me medicine for whatever i told her i THOUGHT the problem was. now the pain has gotten worse cause i was prescribed with something i never had.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

6.9 / 10

Gallery

The facilities at Avenue 360 Health and Wellness - Heights in Houston, TX 1

The facilities at Avenue 360 Health and Wellness - Heights in Houston, TX 2

The facilities at Avenue 360 Health and Wellness - Heights in Houston, TX 3

The facilities at Avenue 360 Health and Wellness - Heights in Houston, TX 4

The facilities at Avenue 360 Health and Wellness - Heights in Houston, TX 5

Accepted Insurance

Avenue 360 Health and Wellness – Heights works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Blue Cross Blue Shield

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).

Inpatient

Inpatient rehab programs are geared toward clients in early recovery. They also provide intensive support for clients in crisis and those at an increased relapse risk. Clients receive housing and meals while in inpatient care, allowing them to focus solely on their recovery. Most programs prioritize addiction counseling but may draw on various psychotherapeutic modalities, including CBT, DBT, RBT, trauma therapy, and motivational interviewing. Life skills training and holistic therapies are also common in inpatient care.

Intensive Outpatient

Intensive outpatient programs offer high-level care for clients as an increased risk of relapse, including those in early recovery, those with a strong history of relapse, and those experiencing a crisis. Intensive outpatient treatment typically requires clients to engage in nine to 20 hours of care weekly, with treatment modalities that combine psychotherapy and recovery education, and holistic therapies, such as acupuncture and animal therapy. Medication assisted treatment (MAT) is also common in alcohol and/or opioid recovery.

Aftercare Support

Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.

12-Step

12 step programs promote participants' sustained sobriety through rigorous and ongoing peer coaching and personal spiritual growth. Participants routinely attend 12 step meetings, which are available multiple times per day, 365 days per year in most communities. This ensures that those in recovery have prompt access to the structure and support they need when they need it. These programs use spiritual precepts to address the root causes of addiction and encourage compassion, self-awareness, forgiveness, accountability, and acceptance.

Intervention Services

A drug intervention in Texas may be necessary if your loved one is in denial about a substance use disorder. You can partner with intervention services to plan and execute an effective intervention that educates your loved one about addiction and encourages them to get the treatment they need. Many rehab centers offer intervention specialists who can facilitate the intervention and help with a seamless transition to inpatient rehab for treatment.

Medically Assisted Detox

Ridding the body of harmful, addictive substances, also known as detoxification, is usually the first phase of recovery. Those going through medically assisted detox can be administered medications by a team of medical professionals who are on-site 24/7 to provide different types of therapies that help mitigate withdrawal symptoms.

Treatments

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

In Texas, dual-diagnosis addiction treatment programs can treat individuals with co-occurring mental health and substance abuse challenges. Usually offered on an inpatient or outpatient rehab basis, clinicians provide individual and group therapy, medication-assisted treatment, cognitive behavioral therapy, or dialectical behavioral therapy, and skills training to address both disorders and equip you with the skills to maintain your recovery.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

The goal of cognitive behavioral therapy (CBT) in Texas is to change thought patterns, which leads to changes in behavior. Specific techniques during CBT can include self talk, SMART goals, journaling, and positive activities.

Peer support is an important aspect of group therapy sessions for drug and alcohol addiction. As you and your peers share stories and encourage each other, it fosters a sense of community and belonging that helps you process your feelings and reduces the sense of isolation that is associated with addiction.

Individual therapy offers you a confidential space to address the complexities of your drug or alcohol addiction. Your therapist guides these personalized sessions to help develop self awareness and manage stress. This promotes sustained sobriety and overall well being.

Therapy sessions that incorporate motivational interviewing focus on OARS: open questions, affirmation, reflections, and summarizing. This facilitates an exchange of information and an empowering of the client to decide for themselves what changes might need to be made in their lives.

Together with an experienced trauma therapist, you work on healing emotional wounds from traumatic experiences within a trauma therapy environment. Your therapist will help you process the experience of the trauma, which promotes emotional healing and improves your overall mental health.

Couples therapy helps couples learn to control emotions, trust each other, and communicate more effectively. It can be useful for short term intervention for a specific issue or for working on the relationship long term.

The purpose of family therapy is to create a supportive and understanding family dynamic within the family unit. Therapists help individual members to identify and change harmful behavior patterns and improve communication. This provides a stable foundation for the family and their loved one's recovery.

When used as recommended, nicotine replacement therapy in Texas provides enough nicotine to help you avoid severe cravings and withdrawal symptoms after quitting smoking. This increases comfort so you're less likely to relapse into your smoking habit.

Amenities

Private Transportation
Residential Setting
Private Rooms

Staff & Accreditations

Staff

Dr. Charlene Flash

President & CEO

Donny Joseph

President, BOD

Cynthia Middleton

VP, BOD

Atif Riaz

Treasurer, BOD

Alicia Baturoni-Cortez

Secretary, BOD

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

(713) 426-0027

Website

2150 W 18th St
Houston, TX 77008

Get Help Now - 346-552-8173

Rehab in Cities Near Houston

Back to TX

Reviews of Avenue 360 Health and Wellness – Heights

3.7/5 (258 reviews)

147

Google Reviews

3.7 (258 reviews)

4 weeks ago

1 month ago

C_rippa1 Par-Le Original

2 months ago

Dr.Rich is a phenomenal person and doctor.... We have never experienced such a superb experience as the visit we just had. He is a diabetes specialist and I would say he is the BEST, it's not a question I had that he didn't answer before I had the chance to ask. I recommend him 10 out of 10!!!!!

Jessica Longoria

Revel Lightwood

3 months ago

A careless mistake made by one of their phlebotomists left me with nerve damage in my arm, resulting in severe pain that kept me nearly bedridden for over a week. I reached out to their compliance office multiple times and submitted a written complaint, but no one has responded or made any effort to address what happened. It’s now been two months since the injury. I saw the doctor twice in April for follow-ups. Both times, he brought up “God” repeatedly, downplayed my concerns, and advised me to simply think positively and take Ibuprofen. He even said the pain couldn’t be “that bad.” While he did give me a referral to a neurologist, his dismissive attitude made it clear that he was more interested in minimizing the issue than taking responsibility for his staff member's blunder. I’ve tried to be patient and respectful, but I’m done with Avenue 360. I’m also considering reporting them to the medical board. It’s incredibly disappointing, especially since this clinic was recommended by The Montrose Center. I’m giving two stars because the front desk staff were kind and respectful of my pronouns, which I genuinely appreciate.

Yessy Argueta

Beau Johnson

Im trying to bring people together that have been done wrong by this organization. Avenue 360 lied to me for a whole year and they need to be held accountable.

Taylor McGarry

4 months ago

If I could give zero stars, I would. I’m extremely disappointed by the unprofessional and inappropriate behavior displayed by the pharmacist Emmily Simmons toward a pharmacy student. Emmily made microaggressive and condescending comments about the student’s appearance, including their lashes and weave, and suggested they “had problems.” These remarks were completely out of line, biased, and unacceptable in any professional or academic setting. College should be a space where all students—especially students of color—feel safe, respected, and supported. Emmily’s behavior did the exact opposite. If this is the type of treatment students are subjected to, I seriously question the institution’s commitment to equity and professionalism. Our future healthcare professionals deserve better.

Davina Samuel

5 months ago

I came in for blood work and to see how the FMLA process goes. While I was waiting for the doctor,” mine you the walls are thin and I can here everything“ I heard the doctor “Elizabeth Horvath“ say I’m not signing nothing I don’t know her in a very mean unprofessional manner! I was very shocked how she spoke about me! When her assistant came in I told her I heard everything she said about me and told her that was unprofessional and rude!! All she could of said was that I needed to see another doctor for me issue instead of being loud in the hallway plus I was supposed to have blood work done and she didn’t even do that! “Elizabeth Horvath” just wasted my entire day for nothing! She needs to go to for mannerism and be more professiona!

Yessenia Castillo

Exelente

Joey Rouser

6 months ago

The representatives in the Housing Department at Avenue needs to be fire, starting with Vickie and Augustin Martinez the manager over the department. Augustin Martinez avoids calls, and Vickie is unprofessional and rude. Just because I can’t get anyone directly does not mean I will stop with you. You all are a Federally Funded. I will climb whatever ladder needed; have funding for your department cut and redirected, and have you Vickie and Augustin Martinez fired.

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Avenue 360 Health and Wellness – Heights