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Bleuler Psychotherapy Center

104-70 Queens Boulevard
Queens, NY 11375
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Close-up sketch of the modern glass entrance to a drug and alcohol recovery center.

About Bleuler Psychotherapy Center

I like that their counseling services include an educational element to help you learn more about the risks and consequences of substance abuse. Their goal is to inform and equip you enough that you’re motivated to change on your own. In addition to cognitive behavioral therapy, they also utilize motivational interviewing.

Once you’ve completed your treatment, you can participate in their long term continuing care program. This gives you access to ongoing clinical support that can help you sustain your recovery progress. You’ll check in regularly with your assigned counselor to talk about issues you’re facing and find tools to cope with stress, triggers, and cravings without turning to drugs and alcohol.

If you need medication to help treat your addiction and prevent an overdose, your providers may offer it in addition to your counseling treatment. At this center, they use buprenorphine and Vivitrol to help manage pain and prevent relapse.

While many clients say they’ve connected well with their therapists and have experienced success in the program, others haven’t had the same experience. Scheduling conflicts and communication issues are some of the commonly reported problems.

Similar Rehab Centers

Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Latest Reviews

Karla Mosquito
3 months ago on Google
5
I love this company and my experience caring for my mental health. I have been coming here since I was a kid, and still am attending sessions as an adult. I felt like I was forced to go to sessions when I was a kid, and did not enjoy it. However, I felt like my therapist always showed up for me and understood my concerns. My provider has changed a lot of the years due to a high turnover rate, but I have always have felt cared for. I am not sure why there are a plethora of negative reviews. I see this company as people who want to help their community address their mental health needs. I recently also got to interact with the BPC outreach team and hear about the work they are doing in the NYC DOE school system. Additionally, I am a fan of the BPC Instagram posts and encouragement there. I love the spreading of resources as well through social media. Keep doing what you are doing.
Hager Hassan
3 months ago on Google
1
My experience with this place both as a client and through interactions with staff, was deeply disappointing and concerning. Over the course of several years, I observed repeated patterns of unprofessional behavior from both therapists and administrative staff. Communication was often disorganized, dismissive, and lacking basic professionalism. More troubling were systemic issues within the organization. I witnessed behavior that felt discriminatory and racially biased, and I did not feel that mental health, client well-being, or respect for individuals were treated as priorities. The environment felt misaligned with the ethical standards expected of a mental health practice. Based on my experience, I would strongly caution both potential clients and job applicants to carefully consider whether this organization aligns with their values and expectations. Mental health care requires accountability, respect, and professionalism—qualities I did not consistently see demonstrated here. I hope leadership takes these concerns seriously and makes meaningful changes.
Wei Y
5 months ago on Google
2
Absolutely some of the most incompetent billing and customer services in the area. Very very poor communications, basically nonexistent. No statement, no email communications, no online payment (at least that's not the worst). They do not answer calls nor answer your questions. The only time they call you is when they ask you to pay. When you have questions on billing, they do not answer. They also have the habit of sending their clients to collection agency for their own failure of clarifying procedure and accounting details in a timely manner. That being said I feel the providers are professional and so was the leadership team but management team is a hot mess. Hire more and better people or change the team!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.2 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Bleuler Psychotherapy Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff

Rudolf J. Karvay, J.D

Executive Director & CEO

Dr. Jordania Estrella, Psy. D

Chief Program Officer

Lora DeGuzman

Chief Administrative Officer

Nina Kim, PHR

Director of Human Resources

Zahia Abuhamda

Director of Administrative Services

Zory Wentt, LCSW-R, MBA

Director of Clinic Operations

Contact Information

Building icon

104-70 Queens Boulevard
Queens, NY 11375

Reviews of Bleuler Psychotherapy Center

2.38/5 (81 reviews)
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Overall Experience
Date Submitted
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Google Reviews

2.38 (81 reviews)
Karla Mosquito
3 months ago
5

I love this company and my experience caring for my mental health. I have been coming here since I was a kid, and still am attending sessions as an adult. I felt like I was forced to go to sessions when I was a kid, and did not enjoy it. However, I felt like my therapist always showed up for me and understood my concerns. My provider has changed a lot of the years due to a high turnover rate, but I have always have felt cared for. I am not sure why there are a plethora of negative reviews. I see this company as people who want to help their community address their mental health needs. I recently also got to interact with the BPC outreach team and hear about the work they are doing in the NYC DOE school system. Additionally, I am a fan of the BPC Instagram posts and encouragement there. I love the spreading of resources as well through social media. Keep doing what you are doing.

Hager Hassan
3 months ago
1

My experience with this place both as a client and through interactions with staff, was deeply disappointing and concerning. Over the course of several years, I observed repeated patterns of unprofessional behavior from both therapists and administrative staff. Communication was often disorganized, dismissive, and lacking basic professionalism. More troubling were systemic issues within the organization. I witnessed behavior that felt discriminatory and racially biased, and I did not feel that mental health, client well-being, or respect for individuals were treated as priorities. The environment felt misaligned with the ethical standards expected of a mental health practice. Based on my experience, I would strongly caution both potential clients and job applicants to carefully consider whether this organization aligns with their values and expectations. Mental health care requires accountability, respect, and professionalism—qualities I did not consistently see demonstrated here. I hope leadership takes these concerns seriously and makes meaningful changes.

Wei Y
5 months ago
2

Absolutely some of the most incompetent billing and customer services in the area. Very very poor communications, basically nonexistent. No statement, no email communications, no online payment (at least that's not the worst). They do not answer calls nor answer your questions. The only time they call you is when they ask you to pay. When you have questions on billing, they do not answer. They also have the habit of sending their clients to collection agency for their own failure of clarifying procedure and accounting details in a timely manner. That being said I feel the providers are professional and so was the leadership team but management team is a hot mess. Hire more and better people or change the team!

variety Art's CEO
5 months ago
1

Scammers. From the beginning, I made it clear that I would only proceed with services if they were fully covered by my medical insurance. I was assured that my insurance would cover the costs, and based on that information, I agreed to receive the services. At no point did I authorize or sign up for out-of-pocket payments. It is extremely unfair and unprofessional to charge me after I was explicitly told that I would not be responsible for any costs as my insurance covered it all. Now every month they been charging me a lot of money and I'm a student. I only took a few sessions 5-6. In fact I even paid $900 overall And they said after that I'll be removed from the system and yet they still charging me. This institute should be banned by government. They're scamming vulnerable people

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