Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

BryLin Hospital

1263 Delaware Avenue Buffalo, NY 14209
Claim Profile
BryLin Hospital NY 14209

About BryLin Hospital

BryLin Hospital, located in Buffalo, New York is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at BryLin Hospital include age-appropriate treatment for teens addressing adolescent-specific issues, specialized drug rehab for veterans, addressing combat-related trauma and reintegration, and inclusive treatment respecting diverse sexual orientations and gender identities.

Latest Reviews

Arica Caskey
2 months ago on Google
2
My daughter was there. The rooms were 100 degrees and they did nothing about it. And an employee brought in a vape for her and somehow she pierced her nose All it is, is a holding facility. Not enough staff and resources for any improvement. The NP was very nice.
Response from the owner2 months ago
Hello Arica - Thank you for sharing your feedback. We take concerns like these very seriously, as the safety and well-being of our patients are our top priorities. We would appreciate the opportunity to discuss your experience in more detail. Please contact our Quality Improvement and Risk Management Leader directly at quality@brylin.com so we can address your concerns appropriately. We value your input and remain committed to providing the best possible care.
scott yunke
4 months ago on Google
3
Very. Caring staff..Dr are very busy with a lot of folks with issues. Facility is old and needs updating one shower , one crappy phone .. food was warm and good for most part .. programs has some busy time and some down time..... I give a higher star if not for facility it self . Glad it was close and accessible for me.
Response from the owner1 week ago
Hello Scott and thank you for taking the time to share your feedback. We re glad to hear that you found our staff caring and that our location was accessible for you. We understand that our facility s age presents some challenges, and we are always looking for ways to improve the environment for our patients. Your input is valuable as we continue working to enhance both our space and services. If you have any further thoughts or suggestions, please don t hesitate to reach out to info@brylin.com - we appreciate your perspective!
Ally Pierce
4 months ago on Google
4
I was at Brylin 4 times in under a year. I was suffering from severe mental problems.I was met with supportive staff and doctors. There is always room for improvement but i was extremely grateful to be here. This is a luxury place compared to ECMC.
Response from the owner1 week ago
Hello Ally, Thank you so much for sharing your feedback and for trusting BryLin for your care. We are truly honored to have been part of your journey toward better mental health. It s wonderful to hear that our staff and doctors provided you with the support you needed, thank you for that acknowledgment of their efforts. Your note about room for improvement is valuable, as we are always striving to enhance the care and services we provide. If there s anything specific you d like to share that could help us improve, we d love to hear from you. Please feel free to reach out to our Quality Improvement and Risk Management Leader at quality@brylin.com to discuss your experience in more detail. Thank you again for your kind words and we wish you all the best.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
5.6 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Sanjay Gupta

Chief Medical Officer,Psychiatrist

Kulwan Buttar, MD

Psychiatrist

Contact Information

Phone icon (716) 886-8200
Building icon

1263 Delaware Avenue
Buffalo, NY 14209

Rehab in Cities Near Buffalo

Left arrow iconBack to NY

Reviews of BryLin Hospital

2.7/5 (100 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
49
4
6
3
8
2
9
1
62

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (100 reviews)
Chantres Merida
1 month ago
1

Please fire Dr. Zenik! He does not respect this Country and our women, he certainly cannot care for patients!

Sandra Harvey-Polston
1 month ago
1

Worst doctors never again do not go there

Miana Stojanovic
1 month ago
4

as a child who went here I thought it was pretty good and clean the food was good and staff was nice morning staff were more strict and night staff were fun and chill. overall I give the hospital a 4.5 rating

Response from the ownerInvalid relative date format:
Hi Miana,<br><br>Thank you for sharing your experience with us! We're glad to hear you found BryLin to be clean, the food good, and our staff supportive. We appreciate your feedback about the different shifts and will continue working to create a welcoming environment for all our patients. Wishing you continued health and happiness!
Ashley Jackson
2 months ago
4

BryLin is a good place to go for mental health treatment. Certainly better than ECMC. The nurses and MHTs are lovely, especially Bree, MJ, Carie (from ECT) and Terry. I didn’t meet with my doctor or social worker as much as I would have liked. The food is good. Its not the worst place to be

Response from the ownerInvalid relative date format:
Hi Ashley,<br><br>Thank you for taking the time to share your experience with us. We’re glad to hear that you found our nurses and MHTs, especially Bree, MJ, Carie, and Terry, to be so supportive, and that you enjoyed the meals during your stay. We appreciate your feedback about wanting more time with your doctor and social worker — it’s important to us, and we will share it with our team as we continuously work to improve our care. Wishing you all the best on your journey to wellness!
Anthony
2 months ago
1

I came in voluntary on a Saturday afternoon and I didn't see my assigned psychiatrist until Monday (no doctors are staffed on the weekends so keep that in mind). Treatment never seemed to be emphasized with only one or two activities (art therapy / group) each day. The rest of the time is up to you. Another reviewer called BryLin nothing more than a holding facility and I'd have to agree. The facility itself is disgusting. I shared a room with two elderly gentleman. The hospital couldn't provide appropriate care for these men as the room reeked of stale urine and feces. One of the men asked to go to a different hospital after a night of being too weak to walk. The nurses insisted he stay confined to his bed unless he could muster the strength to walk himself. He ended up on the floor at least once with a nurse saying he should be left there. Urine soaked towels, sheets, and diapers were carelessly discarded on the floor.The showers gave patients athlete's foot and there is extremely limited privacy (although that is to be expected). I apparently signed something that gave my consent for a 72 hour hold which I was not aware of. This hold wasn't reasonably explained on intake and I wasn't furnished the documents I signed upon request. The nurses weren't also able to properly explain the policy to me or find somebody that could explain it - I was just supposed to take their word for it. Be prepared to wait if you think you may voluntarily leave - you cannot. The doctors, social workers, and nurses are delightful as individuals but as a cohesive unit they are grossly lacking - particularly the nurses. There was frequent in-fighting between some of the staff and some tasks (namely housekeeping) weren't being delegated or treated with urgency. 7-8 nurses overseeing up to 30 patients limits their ability to provide individual and personalized care. Most of the patients I spoke with just sought out discharge. Some patients said the place made them feel worse. I'm in the camp of feeling worse due to my stay. I at least developed good coping skills in this questionable environment!

Response from the ownerInvalid relative date format:
Hi Anthony,<br><br>Thank you for taking the time to share your detailed feedback. We are very sorry to hear about your experience. What you described does not reflect the standards of care and environment we strive to maintain at BryLin. Please know we take concerns like yours very seriously. We are reviewing your comments internally and would appreciate the opportunity to learn more directly so we can address these issues more thoroughly. If you wouldn't mind, please contact our Quality Improvement and Risk Management Leader directly at quality@brylin.com so we can address your concerns appropriately. We value your input and remain committed to providing the best possible care. We truly wish you all the best in your continued mental health journey.
Lisa
2 months ago
1

If I could rate this negative stars I would. This place is absolutely horrific!! Nurses and staff and director are so rude. Theu don't care about there patients at all. Close this place down!!

Response from the ownerInvalid relative date format:
Hi Lisa,<br><br>We’re sorry to hear about your experience and take your concerns very seriously. We are committed to continually improving the care we provide and would appreciate the opportunity to learn more about your experience. Please contact our Quality Improvement and Risk Management Leader directly at quality@brylin.com so we can address your concerns appropriately. Thank you for bringing this to our attention.
Kenneth Davis
2 months ago
1

So my boyfriend is currently in the Brylin Hospital on Delaware Avenue in Buffalo, New York and I would not recommend anybody going to this building. I walked into visit him and the building was it felt like it was 100°. The staff are extremely rude. There were a couple staff members that were very nice but the nurse that was upfront with the director was extremely rude. I already contacted the Better Business Bureau for them to delivery a good review for them. and once my boyfriend gets out, I feel like we’re gonna file a lawsuit against them. If I could rate this hospital, a zero star I would. Again, the director is extremely rude and thinks she knows everything.

Response from the ownerInvalid relative date format:
Hi Kenneth,<br><br>Thank you for taking the time to share your concerns. We are very sorry to hear about your experience during your visit. Providing a safe, respectful, and comfortable environment for our patients and their loved ones is extremely important to us. We would appreciate the opportunity to learn more about your concerns directly. Please reach out to our Quality Improvement and Risk Management Leader at quality@brylin.com so we can better understand and address the situation.<br><br>Thank you again for your feedback.
S B
2 months ago
1

This place is an absolute joke of a facility. I don’t know why they charge so much. Half of the staff don’t want to be there and you can TELL. I seriously would reconsider going here if you plan on getting rest and feeling cared for. The staff talk about the patients in front of them and are overall just very unprofessional (minus a few who do actually care) this place honestly needs to be under investigation because I saw things going on in there that are absolutely illegal. Didn’t feel listened to and if anything felt like a bother to most. After speaking with multiple other patients we all agreed we didn’t feel like we were getting much help or felt better, not to mention the social workers are extremely inexperienced and just reading off a sheet of paper. I’d give negative stars if I could because this place literally is the worst and I know I’m not the only one who feels this way.

Response from the ownerInvalid relative date format:
Hi S B,<br><br>Thank you for taking the time to share your experience. We are very sorry to hear that you felt unheard and unsupported during your time with us. What you described is not the experience we want for our patients, and we take these concerns extremely seriously. We would appreciate the opportunity to learn more so we can address the issues you raised. Please contact our Quality Improvement and Risk Management Leader directly at quality@brylin.com. Your feedback is important as we continually work to improve the care and environment we provide.<br><br>We wish you all the best on your journey to wellness.
Arica Caskey
2 months ago
2

My daughter was there. The rooms were 100 degrees and they did nothing about it. And an employee brought in a vape for her and somehow she pierced her nose All it is, is a holding facility. Not enough staff and resources for any improvement. The NP was very nice.

Response from the ownerInvalid relative date format:
Hello Arica - Thank you for sharing your feedback. We take concerns like these very seriously, as the safety and well-being of our patients are our top priorities. We would appreciate the opportunity to discuss your experience in more detail. Please contact our Quality Improvement and Risk Management Leader directly at quality@brylin.com so we can address your concerns appropriately. We value your input and remain committed to providing the best possible care.
Daniel Celeste
2 months ago
1

Response from the owner2 months ago
Hello Daniel - Your feedback is very important to us. If you wouldn't mind, please contact our Quality Improvement and Risk Management Leader directly at quality@brylin.com to discuss any of your feedback in more detail, we'd really appreciate it. Thank you.
Dom Bailey
3 months ago
5

Response from the owner3 months ago
Hello Dom. Thank you so much for sharing, we truly appreciate it!
gregg
4 months ago
5

Response from the owner4 months ago
Hello Gregg. Thank you so much for sharing, we truly appreciate it!
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for BryLin Hospital

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

820 Supportive Living
Troy, NY (518) 270-8155

820 Supportive Living

820 Supportive Living is a non-profit rehab located in Troy, NY. 820 Support... read more.
Credo Community Center – Outpatient
Watertown, NY (315) 788-1530

Credo Community Center – Outpatient

Credo Community Center - Outpatient is located in Watertown, New York. Credo... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline