This letter is in regards to my wife's care under your "Choices" program. She has been a patient there for almost 2 years. She is an addict on the Suboxen program and recently suffered a setback after staying clean for 2 years, When she attempted to call her Dr. for help she was denied access to her Dr. by a woman named "Tina" and then kicked off the program. It's amazing to me that a patient would call your facility and her Doctor looking for help and be denied any assistance. This could have been a life or death situation and it was treated very poorly by your organization. I also placed calls to her Doctor and was denied access. Fortunately we were able to find a Drug Rehab facility that understands this sickness and is helping. As medical professionals you all should be ashamed of yourselves. I will be complaining to all the proper channels and anyone that will listen. "Tina" should definitely be transferred to another department. Her poor reputation was known at the new facility
Are you or a loved one struggling with drug or alcohol abuse? Contact a Service Provider and start your new life today.
Calls to a non-treatment center specific 1(8XX) numbers are routed to our paid sponsor and advertiser: Drug Treatment Finders, Inc. (representing Sprout Health, LLC) or SAMHSA - Substance Abuse and Mental Health Services Administration.
If you are experiencing a medical or psychiatric emergency, please call 911 or a local emergency number immediately.