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Community and Family Resources – Richmond Center

1619 South High Avenue
Ames, IA 50010
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Community and Family Resources IA 50010

About Community and Family Resources – Richmond Center

Community and Family Resources provides a variety of outpatient services that can help with treating substance abuse. You can call the facility to receive a confidential substance use evaluation to determine the best course of treatment. Staff members will either refer you to an appropriate level of care at the facility or other community resources if necessary.

Programs available at this facility include intensive and extended outpatient treatment and medication assisted treatment (MAT). In the outpatient programs, you’ll participate in therapy groups that will discuss relapse prevention and early recovery skills. Other topics these group sessions will explore are triggers, emotional health and stress reduction.

Their OWI programming services are available for clients who’ve been incarcerated for driving under the influence. Community and Family Resources strives to cater to groups with specific needs by also providing jail based programming and gender specific programming.

The primary therapeutic approach used at this facility is dialectical behavioral therapy. It can help treat substance abuse and mental health issues that contribute to substance abuse, such as anger and post traumatic stress disorder.

Community and Family Resources also provides integrated dual diagnosis services for individuals struggling with a combination of substance abuse, mental health illness and/or problem gambling. After a treatment session, you can take time to enjoy some of the fun attractions at Iowa State University such as Reiman Gardens and Farm House Museum.

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Fact checked and written by:
Eric Owens
Edited by:
Courtney Myers, MS

Latest Reviews

Miranda Parker Stassen
1 month ago on Google
1
Be prepared to be screwed over in every aspect and the lies that they tell when you have concrete evidence to prove otherwise is disgusting.
Amanda Brewer
1 month ago on Google
1
I had my child seen about a month ago by Dr Jack Dodd, psychiatrist since 1964. I myself have a masters in social work so I have working knowledge of how the mental health system works. Dr. Dodd was pleasant and seemed helpful at our 1st appointment. My child was diagnosed with ADHD about 6 months ago, and we went through a custody hearing. I have always been my son's primary care giver, he is 10 now, and the court granted me continued primary care. Dr Dodd started my son on a low dose of medication to help regulate the ADHD. Then he receives a call from my son's father who says, I don't believe in adhd and I don't want my son on medication (he is 65 and does not believe in mental health, nor understand.. I did not hear from Dr Dodd, however, I called his office and spoke to nurse and reported that my son was having no adverse side affects of the medications so I want to continue. She said sounds good. I went in for his 4 week check up. Dr Dodd spent a lot of time talking to my son which I appreciated, he saw him get upset, hit me and scream at me then proceeds to tell me there are other medications that would pry help my son more but my son doesn't think he needs them. I pointed out he is struggling at home and school. He suggested he go live with his father till he makes his life hell like he is doing in mine. We were in his office for nearly an hour and he just kept giving me the run around. It finally dawned on me, this guy is wasting my time. He wont advocate for his patient who is clearly is struggling, but didn't have the personal courtesy to just come out and say, I am scared of the son's father, even the the divorce decree states what the doctor says is what is to be followed. The fact that when I went to pay my co pay after my visit and the receptionist said there was no charge for the visit, said they knew before I walked in the door they were going to drop my son as a patient. I have excellent insurance, I have a graduate degree, and Dr Jack Dodd could not even pick up the phone to tell me, he could no longer serve my child. How does a parent get help for a child when professionals wont advocate for their patients.
Response from the owner1 month ago
Hi Amanda, while we cannot comment on a public forum about any specific situation or person due to confidentiality standards, we are always sorry to hear of any difficulties that people share and we appreciate feedback. Our leadership team is available at 515-576-7261 or via information@cfrhelps.org to directly discuss any concerns or areas of improvement.
Craig Waldera
2 months ago on Google
5
Very professional
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Rehab Score

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6.4 / 10

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

If you've become physically dependent on drugs or alcohol, quitting suddenly can cause very dangerous side effects. During a medically assisted detox, licensed medical professionals will monitor your vitals around the clock and provide medications if necessary to ensure you're as safe and comfortable as possible throughout this process.

Clients in inpatient rehab reside at the treatment facility for the duration of the program, which may range from two weeks to more than 18 months, depending on unique needs and the program's design. Inpatient treatment typically consists of extensive addiction counseling, which may include CBT, DBT, RBT, and motivational interviewing. Clients may also engage in recovery-focused life skills training and/or evidence-based complementary therapies, such as massage, meditation, and experiential therapy.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Iowa is available in many formats. A variety of inpatient and outpatient options provide programs that are tailored to individual needs, making recovery possible for everyone.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance abuse treatment is available in Iowa at drug and alcohol rehab facilities. Offering various levels of care, you can typically find an outpatient or inpatient program suited to your needs. Treatment involves evidence-based therapies and forms of counseling to develop healthy coping skills while overcoming addiction. With a focus on individualized treatment plans and recovery support, these programs aim to assist individuals in achieving sustainable sobriety and improved overall well-being.

Treatment for addiction includes a large focus on mental health services while you live at the residential rehab facility and receive 24-hour care. Amenities and mental health therapeutic offerings vary, with standard treatments including individual and group counseling, relapse prevention, coping skills training, and a wealth of cognitive-behavioral therapies (CBT). Additionally, many facilities provide alternative mental health services like holistic therapies.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

Michelle De La Riva

Executive Director

Pam Barkley

Finance Director

Sally Carnes

Operations Director

Andrea Jondle

Addiction Program Clinical Director

Cary Williams

Mental Health Clinical Director

Kayla Borja Frost, LMHC

Regional Director

Megan Schooler

Human Resources Director

Mandy Oetken

Regional Director

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Iowa

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

1619 South High Avenue
Ames, IA 50010

Explore Other Centers Near Ames

Reviews of Community and Family Resources – Richmond Center

2.47/5 (22 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
6
4
2
3
0
2
2
1
12

Reviews

1
Therapist in Webster City

At first, this therapist seemed genuinely caring and committed to helping. I opened up and tried to trust the process, believing I was in a safe, supportive space. However, over time, I began to notice a pattern of boundary crossing that left me feeling confused and uneasy. ... Read More

F.
Reviewed on 7/17/2025
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
1

AVOID this place, it's a nightmare. They are careless, rude and their 'services' are useless. I got so much worse in this place, so unless you want to end with more suicidal thoughts, please, do yourself a favor and don't come here.

Reviewed on 3/8/2019
1

Very unsatisfied with the Practitioner's. I saw 3 different one's. Was not correctly diagnosed and did not receive the correct medications for my situation and body chemistry. I felt unheard and very frustrated. Would NOT recommend them!!!

Reviewed on 10/26/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (19 reviews)
Miranda Parker Stassen
1 month ago
1

Be prepared to be screwed over in every aspect and the lies that they tell when you have concrete evidence to prove otherwise is disgusting.

Response from the owner
Hi Miranda, while we cannot comment on a public forum about any specific situation or person due to confidentiality standards, we are always sorry to hear of any difficulties that people share and we appreciate feedback. Our Clinical Director is available at 515-576-7261 or via information@cfrhelps.org to directly discuss any specific concerns or areas of improvement.
Amanda Brewer
1 month ago
1

I had my child seen about a month ago by Dr Jack Dodd, psychiatrist since 1964. I myself have a masters in social work so I have working knowledge of how the mental health system works. Dr. Dodd was pleasant and seemed helpful at our 1st appointment. My child was diagnosed with ADHD about 6 months ago, and we went through a custody hearing. I have always been my son's primary care giver, he is 10 now, and the court granted me continued primary care. Dr Dodd started my son on a low dose of medication to help regulate the ADHD. Then he receives a call from my son's father who says, I don't believe in adhd and I don't want my son on medication (he is 65 and does not believe in mental health, nor understand.. I did not hear from Dr Dodd, however, I called his office and spoke to nurse and reported that my son was having no adverse side affects of the medications so I want to continue. She said sounds good. I went in for his 4 week check up. Dr Dodd spent a lot of time talking to my son which I appreciated, he saw him get upset, hit me and scream at me then proceeds to tell me there are other medications that would pry help my son more but my son doesn't think he needs them. I pointed out he is struggling at home and school. He suggested he go live with his father till he makes his life hell like he is doing in mine. We were in his office for nearly an hour and he just kept giving me the run around. It finally dawned on me, this guy is wasting my time. He wont advocate for his patient who is clearly is struggling, but didn't have the personal courtesy to just come out and say, I am scared of the son's father, even the the divorce decree states what the doctor says is what is to be followed. The fact that when I went to pay my co pay after my visit and the receptionist said there was no charge for the visit, said they knew before I walked in the door they were going to drop my son as a patient. I have excellent insurance, I have a graduate degree, and Dr Jack Dodd could not even pick up the phone to tell me, he could no longer serve my child. How does a parent get help for a child when professionals wont advocate for their patients.

Response from the owner
Hi Amanda, while we cannot comment on a public forum about any specific situation or person due to confidentiality standards, we are always sorry to hear of any difficulties that people share and we appreciate feedback. Our leadership team is available at 515-576-7261 or via information@cfrhelps.org to directly discuss any concerns or areas of improvement.
Craig Waldera
2 months ago
5

Very professional

Taine Blessing
6 months ago
5

I attended cfr in person in 2022. I feel that they listened well. i really appreciated all the resources they helped with. It was a great start to where I am at in my sobriety and recovery. The different groups kept it interesting and when there was an unsafe moment they handled it extremly well. Only thing that was challanging was the frequent change of staff. but it was one great person in exchange for the next.

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