Genesis Medical Detox – Drug And Alcohol Detox

The nurses, the technicians, and the case manager are amazing human beings. Kind, caring, and compassionate not typically seen in any setting. Just absolutely phenomenal human beings. As far as the treatment, the cafeteria, and a few other aspects the only thing I can say is that the nurses, the technicians, and the case manager are phenomenal human beings. I would recommend using caution with this facility if you have any type of severe food allergy as in my particular case it had serious impacts on receiving proper treatment as well as if it had not been for the nursing staff I probably would have gone into anaphylaxis due to the lack of knowledge of the cafeteria staff and dietitian. Within 24 hours of discharge I was in an emergency room immediately followed buy Primary Care intervention as a medication tapered down was not properly conducted due to my allergy which sent me into full-blown DTs. Obviously everyone will have a different experience but this was the worst experience of my life and over a week later I am still recovering but improving. Once my primary care physician to control of the matter he directed my wife because of the shape I was in not to leave me unattended for a minimum of 24 hours suggesting 48 and monitoring me regularly throughout the night to make sure I did not stop breathing. As is standard protocol I am sure there will be some generic sorry you had a bad experience CYA response from this organization but they were afforded every opportunity to correct their mistakes while I was there. I have filed a grievance with my insurance company. I also filed a complaint with a medical oversight agency contacted me to let me know over multiple days and multiple attempts the facility would not return the phone call so the complaint has now been escalated to a State Medical supervisory agency which they will not have the opportunity to ignore and I am debating whether or not to bring further action. All of that being said if you find yourself in a situation where you need help in this area make sure you get it. That is the most important thing. Do you research and put yourself in the best possible situation for yourself that you can. Lastly a big personal thank you today's amazing nurses, technicians, and case manager. I appreciate you all and wish you all nothing but the best. Side note to The dietitian who argued with me that Alpha Gale syndrome only involves red meat and has nothing to do with dairy and that I had no idea what I was talking about. Try spending 5 seconds on Google when you have the opportunity which I'm sure you do and please educate yourself on this matter to protect future clients who could suffer life-threatening consequences if they are not personally educated or newly diagnosed and still learning. Shame on you for arguing with me. Not only were you wrong you were also unprofessional. I will also be reaching out to the health department to have a chat with you over the next few weeks.

The nurses and techs were awesome cared about my wellbeing and just very awesome people I really appreciate the help they provided me through my detox

The most caring, compassionate and understanding team ever encountered! Extremely relatable and knowledgeable and willing to help on the recovery journey ever!