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Haverhill Pavilion Behavioral Health Hospital

76 Summer St Haverhill, MA 01830
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Haverhill Pavilion Behavioral Health MA 1830

About Haverhill Pavilion Behavioral Health Hospital

You will be given a physical and psychiatric assessment when you enter the facility. The information obtained from this assessment will let the staff know what kind of therapy to treat you with. You’ll participate in group therapy sessions every day several times a day while you are there. Individual and family therapy will be given on a needed basis.

If you have a mental health condition that requires medication, the staff can prescribe it to you. The staff can also provide you with basic medical care.

This facility offers one program for adults from the ages of 19 to 49 and another for people who are older than that. This is a rarity in rehab facilities. People often feel more comfortable sharing in groups with people in their own age group who have experienced some of the same things they have.

They offer a variety of different treatment methods. Therapists most often use behavioral cognitive therapy (CBT) and sensory modulation to treat substance use disorder. This teaches you to think differently in order to behave differently. They also provide recreational therapy which uses team sports and group challenges to build confidence and cooperation skills.

Facility Overview

Bed icon 71
Number of Available Beds

Latest Reviews

Ðawn Farrell
1 week ago on Google
1
Don't put yourself through this. If you need mental health help you won't find it here. They are in it for the money only. And Leslie the social worker is useless and does nothing. She is rude and condescending My son came home 10 times worse than when he went in. They lied to us consistently so I removed him and took him home and he is much better. Leslie is a lowly social worker who basically lies and does absolutely nothing for these people who need help. Leslie get a job at McDonalds whete you have nothing to do with people. Go in the back and cook. That job would suit you and knock you off your pedestal you have yourself on. Just an awful place. Please take your loved ones elsewhere for quality care. Your family won't find it here!
Teagan Picazio
3 weeks ago on Google
5
Haverhill Behavorial Health has an approach to mental health care that is focused on getting you through whatever is causing you to feel the way you do. Their approach is kind of old school and may make most people upset with how they “treat” you. Meaning you aren’t allowed your phone, only at specific times. This is only to have you socialize and get to know other people there. The staff is very supportive but is stern to most of the “bad behavior” that happens. They will intervene with arguments before they become fights. Becky’s dual diagnosis meetings were very helpful in the sense that you got to hear other people stories and how everything in their lives have impacted them. Everyone is there to support eachother and try to get you through any issues you may have. But ultimately it’s up to you on how to manage yourself and in turn others. My experience was very helpful and completely changed my outlook on a lot of things.
Response from the owner1 week ago
Thank you so much! We truly appreciate this feedback and are so grateful that you were willing to share it with us.
C Money
1 month ago on Google
5
IM COMMITTED TO THIS HOSPITAL. THIS IS THE SAFEST PRISON IN THE WORLD! 🌍 THE BEST SECURITY IN THE WORLD HERBERT AND ANDREW JASMINE 🇺🇸ZYPREXA/OLANZAPINE
Response from the owner1 week ago
Thank you so much for this feedback! We work hard to offer premier services in a safe and welcoming environment.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Accepted Insurance

Haverhill Pavilion Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

aftercare iconAftercare Support

Rehab aftercare programs offer customized, wraparound support for clients in the maintenance phase of recovery. Many clients enroll in drug rehab immediately after completing intensive inpatient or residential care. Services encompass outpatient treatment but often extend long beyond the completion of a formal recovery program and typically include a variety of medical, mental health, and social service programs. Peer coaching, relapse prevention, 12 step program induction, and related services are commonly available.

12-step icon12-Step

Recovery models based on 12 step programs feature extensive peer coaching and emphasize personal growth as a key to sustained sobriety. Regular attendance at 12 step meetings, which are anonymous, free, and available daily, is expected. The 12 steps of recovery are based on spiritual principles and support participants in addressing the root causes of their disease, accept responsibility for their choices, and accept that which is beyond their control. Self-selected sponsors provide one-one-mentoring.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

A person who has alcohol use disorder (alcoholism) builds up a physical tolerance to alcohol. If they try to stop drinking, they experience withdrawal symptoms. Treatment is available for this condition, through alcohol rehab in Massachusetts. Treatment options include AA, detox, counseling, medication, residential programs, and outpatient treatment. Social and family support systems are crucial during and after treatment of any kind.

In Massachusetts, substance abuse treatment programs can help to address addiction and, if relevant, any co-occurring mental health conditions. Programs include outpatient, inpatient, dual-diagnosis, and partial hospitalization. You'll receive therapies like cognitive behavioral therapy, or dialectical behavioral therapy, and sometimes complementary therapies like acupuncture and mindfulness-based therapy. By attending skills training and recovery groups you'll build a strong foundation for your recovery and strengthen your support network, increasing your chances of long-term recovery success.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses the psychological impact of experiencing a traumatic event. You can also experience mental and emotional injury after witnessing a trauma. By identifying what triggers those responses and developing effective coping mechanisms, you can rebuild a sense of safety and trust in your environment.

During family therapy, the therapist works with every member of the family unit to understand the role they play in their loved one's addiction. By addressing these patterns, family members learn healthier ways to interact with each other and contribute to a more effective recovery journey for the family member who is addicted.

Amenities

  • private iconPrivate Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Jeffrey Lenar, B.S., M.B.A.

CEO

Julius Kihumba

CFO

Pierre Mayer, MD

Medical Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

76 Summer St
Haverhill, MA 01830

Fact checked and written by:
Eliza Gale
Edited by:
Peter Lee, PhD

Rehab in Cities Near Haverhill

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Reviews of Haverhill Pavilion Behavioral Health Hospital

2.4/5 (62 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

2.4 (62 reviews)
Ðawn Farrell
1 week ago
1

Don't put yourself through this. If you need mental health help you won't find it here. They are in it for the money only. And Leslie the social worker is useless and does nothing. She is rude and condescending My son came home 10 times worse than when he went in. They lied to us consistently so I removed him and took him home and he is much better. Leslie is a lowly social worker who basically lies and does absolutely nothing for these people who need help. Leslie get a job at McDonalds whete you have nothing to do with people. Go in the back and cook. That job would suit you and knock you off your pedestal you have yourself on. Just an awful place. Please take your loved ones elsewhere for quality care. Your family won't find it here!

Teagan Picazio
3 weeks ago
5

Haverhill Behavorial Health has an approach to mental health care that is focused on getting you through whatever is causing you to feel the way you do. Their approach is kind of old school and may make most people upset with how they “treat” you. Meaning you aren’t allowed your phone, only at specific times. This is only to have you socialize and get to know other people there. The staff is very supportive but is stern to most of the “bad behavior” that happens. They will intervene with arguments before they become fights. Becky’s dual diagnosis meetings were very helpful in the sense that you got to hear other people stories and how everything in their lives have impacted them. Everyone is there to support eachother and try to get you through any issues you may have. But ultimately it’s up to you on how to manage yourself and in turn others. My experience was very helpful and completely changed my outlook on a lot of things.

Response from the owner
Thank you so much! We truly appreciate this feedback and are so grateful that you were willing to share it with us.
C Money
1 month ago
5

IM COMMITTED TO THIS HOSPITAL. THIS IS THE SAFEST PRISON IN THE WORLD! 🌍 THE BEST SECURITY IN THE WORLD HERBERT AND ANDREW JASMINE 🇺🇸ZYPREXA/OLANZAPINE

Response from the owner
Thank you so much for this feedback! We work hard to offer premier services in a safe and welcoming environment.
Autumn Smith
1 month ago
1

There are a lot of things I could say about the Haverhill Pavilion and none of them are good. During my “extended” hold the lady that admitted me gave me the options of signing a three day notice or a cv that would allow them to hold me for aslong as they see fit. I had expressed that I wanted to sign the three day notice and was clearly given the paper for it, I signed it. At the end of the three days I was told that they would hold me longer. When I expressed that they legally couldn’t do that as I signed the three day notice they attempted to gaslight me into believing that I hadn’t signed it and instead signed the cv, I was never showed any evidence of this. While crying and pleading that they let me go I was told that it was all a “misunderstanding” and that I had to “suck it up”. Right after this they told me that I “didn’t even know what a three day notice means” and that it didn’t mean I’d get out at that time as they could and would get a court order to keep me “forever”. I threatened to battle the court order and was laughed at. I genuinely think I wouldn’t have gotten out if it wasn’t for my boyfriend expressing to them that he knows of the way I’ve been treated and that he wants me home as soon as possible. I was misgendered, deadnamed, mistreated, held against my will, was sexually harassed and was told that “there isn’t much we can do”. To the patients of the west wing, thank you for the kindness you showed me and for helping me where the staff wouldn’t. To the staff of the pavilion, you are sick and twisted people. You take pleasure in the torture that you dish out and don’t deserve the position of authority you are in. To Megan, Marianna Silverio, and Dr Kagan, I will never forget what you have done. You’re cruelty will affect the way I interact with the world for aslong as I live. The part of my soul that you took I may never get back. If and when I take legal action against the Pavilion, it will be you three that I name responsible for the things that have happened to me and everyone else you’ve affected. Stay away from this horrible place.

Adriana Federico
1 month ago
5

I literally just got home today and couldn’t wait to use my phone to write this review. This was easily one of the best hospitals I’ve stayed in. The staff is incredible, each and every one of them. I don’t think I could list all the names of the people who made a difference, but they’re ALL amazing. Even when patients were yelling and screaming and saying awful things to them, staff remained calm and managed everything with genuine care. People like that make a huge difference, and I can’t imagine it’s an easy job. On top of that, I feel like the facility was clean, run very well, and I felt fully informed of what next steps were the whole time. The only thing I’d change is the food, but even that wasn’t that bad! Thank you for everything you all do!

Response from the owner
Thank you for taking a moment to leave a review! Your feedback is extremely valuable, and we are so appreciative that you took time out of your day to share your thoughts with us.
Jeanne Swain
1 month ago
5

The receptionist is amazing! I am so happy that I got connected to her to find someone I'm looking for. I am looking forward to making a trip to visit a very good friend who I miss terribly. I give her five stars! 🤩

Response from the owner
Thank you so much! We truly appreciate this feedback and are so grateful that you were willing to share it with us.
Karen C
2 months ago
4

Ii had a very good experience during my stay on the South Unit. The providers were kind and thoughtful, they helped me focus on my behavior plan. The team each morning had information from prior day I I also was given the time I needed to start a new medication, I spent a total of 4 weeks there.

Response from the owner
Thank you for your comment! We’re focused on providing premier services in a safe and respectful environment.
Harmon
4 months ago
4

Obviously a psych ward stay is always a tough time, and this is one of the most intense ones I’ve ever seen, but the staff really makes or breaks a place like this. And the staff in the North unit were incredible. They were firm when they had to be, and amazingly kind and patient for the rest of it. There was never a single moment which I felt unsafe in their care. It takes a particular kind of soul to work in a place where everyone’s at their lowest, and all the staff members I met demonstrated that. I took away something from each of them that truly helped shape how I’m going to hold myself and think about things going forward. I’m grateful to have met them, that they were there to help put me back on track, and that there are selfless people like them to protect folks with mental health issues/addiction struggles when they aren’t in a position to protect themselves. I wish I could list all the staff’s names here, it just would be too long of a review if I did so. North unit folks, if you read this, I hope you know that I mean every single one of you. You all are amazing. (That said, please give Logan a forced paid vacation— I feel like I saw that man more than half the patients I was residing with.) Other psych wards I’ve stayed in have been nothing but traumatic. In contrast, I can genuinely say my stay at Haverhill has been for my greater good because of the people there (staff and patients alike). My love to you all, and thank you from the bottom of my heart.

Response from the owner
Thanks for the feedback! Having the chance to learn your perspective means so much to us, and we really appreciate your willingness to share.
Rachel Purtle
6 months ago
1

Absolutely not the only thing this hospital has going for It is a few good BHS some really good per diem occupational therapist and BECKYYYY girl you’re amazing give this women a raise , but they told me when I got there that I was going to a detox center. I got there and it was a behavioral health hospital with “dual diagnosis “ 45 minutes Monday through Friday. Don’t want them to miss lead you like they did me. Ive been dealing with my mental health and my addiction for the last good decade. Has Really showed me that I just don’t feel safe and comfortable asking for help the next time I go to need it. This hospital scared me and I’m honestly think it should be shut down. Do better, do better for the people that go there do better for those with mental health. Tell the doctor that is so stuck in his old ways behavioral health has changed in the last 20 years let alone the last three do better peoples lives depend on these kind of places it’s hard enough to even ask for help … All I can say is do better

Response from the owner
We appreciate you taking the time to share this feedback. It is crucial that we gain more information on what you’ve noted. To help us look into this, we kindly ask you to contact us at Feedback@haverhillpavilion.com. Thank you for bringing this to our attention.
Jeff Power House Park
6 months ago
1

I still feel extremely triggerd by this place, over a week later and still having nightmares, this place should be shut down. I still smell the guy who was my roommate. Don't know why they let him ferment in his own filth.....and left his urine and fecal staind cloths in a pile in the room. The staff injoyed using there positions to berate and cut down the mentally ill. They enjoy laughing at other people...just another thing for my ptsd to get set off...

Response from the owner
Thank you for giving us this feedback. Our goal is to provide the highest standard of care, and we want to learn more about these concerns. Please reach out to us directly at Feedback@haverhillpavilion.com so that we can discuss this in greater detail.
bufordpark park
7 months ago
1

The place is a dump! The pictures on website are very misleading, and most BHA's are incredibly condescending. Will say both Physc and Med doctors were very good. The wing I was on was completely delapated. Mold in and ceiling vents, wood wrought around sinks and water fountains. All in all I would never comeback here again. One last note, there were some patients who did not belong on the same wing as most others.

Response from the owner
We are grateful for your willingness to provide this review. Your feedback raises concerns, and having an opportunity to collect more information would be highly beneficial. If you can share further details, please send us an email at Feedback@haverhillpavilion.com. Thank you.
Nancy Dunn
7 months ago
1

Worst place I've been it was cold all the time and only one shower for everyone and it was dirty and the staff was the worst

Response from the owner
Your feedback matters, and we thank you for providing it. This review is troubling, but we are thankful that you were willing to offer it. Please get in touch with us at Feedback@haverhillpavilion.com so that we can discuss this in more detail.
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