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Hillcrest Medical Center

1120 South Utica Avenue
Tulsa, OK 74104
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Hillcrest Medical Center OK 74104

About Hillcrest Medical Center

Hillcrest Medical Center is based in Tulsa, Oklahoma, and is an acute-care hospital with behavioral health and medical detox services. They serve as an entry point for you if you’re beginning the addiction recovery process. We like that they provide referrals if you’re needing longer-term addiction treatment resources.

To access care, they accept most major insurance plans, including Medicaid and Medicare. Financial assistance programs are available for you depending on your situation. Their staff will work with you and provide you with support with any insurance claims.

Things to Do in Tulsa, Oklahoma

The facility is located near downtown Tulsa, which is close to Woodward Park and the Philbrook Museum of Art. If you enjoy shopping, you can visit the Utica Square shopping and dining district nearby. There are also some beautiful parks and green spaces that provide calming environments for outpatient recovery support.

Detox Programs in Early Recovery

They provide inpatient acute medical care, including medical detoxification for substance use disorders. These programs offer medically supervised withdrawal management to ensure you can safely navigate the challenges of detox. In addition, they provide stabilization services to support you as you transition into the next phase of your treatment.

It’s also neat that several other departments can coordinate your recovery. There’s wound care should your addiction lead to self-harm due to syringe use. A women’s department can assist clients who are pregnant or simply want the company of their peers. Lab work and a fitness center are also provided to get your health back on track.

We appreciate the efforts Hillcrest Medical Center extends to make you as comfortable as possible. Their campus provides a secure, 24/7 setting with empathetic providers who will monitor you and assist you. You’ll have access to therapeutic recreation rooms and quiet environments. There’s also a cafeteria and a chapel to add to your social routine.

Similar Rehab Centers

Fact checked and written by:
Elizabeth Austen
Edited by:
Peter Lee, PhD

Facility Overview

Bed icon 620
Number of Available Beds

Latest Reviews

Jody Maples
1 month ago on Google
1
This hospital is HORRIBLE. I’ve been my brothers caretaker for two years. He also hates this hospital but we had to go here because he was having surgery and this is the one where his doctor does surgeries. The floor nursing staff was great. HOWEVER, the case managers; hospitalist, and social workers are HORRIBLE. My brother wanted to make sure I or my younger brother was the POA. When I questioned the case managers, she wouldn’t share who they had on the POA. My brother was concerned they had an old one that listed his deceased wife. We were told we couldn’t change it and we’d have to go through an attorney to do so, which is a lie! He just needs two witnesses and a notary to change it. The case manager then got her panties in a wad and would not involve me in my brother’s discharge. He called me and was very upset because they told him until the VA called back, they weren’t going to release him. I called the social worker about this. She was calling the wrong people and numbers at the VA for two days. “We have a process to follow!” Their process is broken and wasn’t working. I know the numbers and staff to call at the VA since I’ve been dealing with them for two years. The case managers supervisor ended up taking over his discharge and calling the numbers I provided. He was then home within a matter of hours. The information the case manager or social worker listed in his medical records was also wrong. I could go in and in about the issues and concerns. Within an hour or two of my brother being home; we had a visit from Adult Protective Services! After visiting with us and hearing our version of the hospital stay and interactions, he said he had no concerns and was closing out the case! There is absolutely no doubt the staff called in the complaint to retaliate against me! Never will we do to this Hospital again.
Response from the owner3 weeks ago
Hi Jody, thank you for bringing this to our attention. We want to connect with you to learn more. Please contact us at socialmedia@ardenthealth.com with your full name, phone contact information, patient name, and any additional details regarding your experience. Please include Hillcrest Medical Center in the subject line of the email. Thank you. - Lori
Tammy laughery
1 month ago on Google
1
Lack of cleaning room all they do is talk to each other instead of attending to there patients.. the food is horrible and is always same thing… I will never send my mother back here
JamieLynn Simpson
1 month ago on Google
5
Our second son together we both have one other son his is Jordan mines kahne now we have Zahne and Rahne as well three boys each :)
Response from the owner3 weeks ago
Hi JamieLynn! Thank you for your 5-star rating! It means a lot. We appreciate your support. - Lori
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.1 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Hillcrest Medical Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Xavier Villarreal

CEO

Contact Information

Building icon

1120 South Utica Avenue
Tulsa, OK 74104

Explore Other Centers Near Tulsa

Reviews of Hillcrest Medical Center

3.81/5 (2306 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
1.4k
4
202
3
104
2
88
1
540

Reviews

1

I was doing a procedure with the customer service staff and they lost most of the papers that I had already given them, they looked for two weeks and nothing, I had to regather the papers and deliver them again. What a waste of time.

Reviewed on 3/4/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8078091106291 (2305 reviews)
Roxanne Satawake
4 weeks ago
2

Response from the owner
Hi, Roxanne. Thank you for providing your feedback. We want to connect with you to learn more. Please contact us at socialmedia@ardenthealth.com with your full name, phone contact information, patient name, and any additional details regarding the experience. Please include "Hillcrest Medical Center" in the subject line of the email. Thank you. - Lori
Jody Maples
1 month ago
1

This hospital is HORRIBLE. I’ve been my brothers caretaker for two years. He also hates this hospital but we had to go here because he was having surgery and this is the one where his doctor does surgeries. The floor nursing staff was great. HOWEVER, the case managers; hospitalist, and social workers are HORRIBLE. My brother wanted to make sure I or my younger brother was the POA. When I questioned the case managers, she wouldn’t share who they had on the POA. My brother was concerned they had an old one that listed his deceased wife. We were told we couldn’t change it and we’d have to go through an attorney to do so, which is a lie! He just needs two witnesses and a notary to change it. The case manager then got her panties in a wad and would not involve me in my brother’s discharge. He called me and was very upset because they told him until the VA called back, they weren’t going to release him. I called the social worker about this. She was calling the wrong people and numbers at the VA for two days. “We have a process to follow!” Their process is broken and wasn’t working. I know the numbers and staff to call at the VA since I’ve been dealing with them for two years. The case managers supervisor ended up taking over his discharge and calling the numbers I provided. He was then home within a matter of hours. The information the case manager or social worker listed in his medical records was also wrong. I could go in and in about the issues and concerns. Within an hour or two of my brother being home; we had a visit from Adult Protective Services! After visiting with us and hearing our version of the hospital stay and interactions, he said he had no concerns and was closing out the case! There is absolutely no doubt the staff called in the complaint to retaliate against me! Never will we do to this Hospital again.

Response from the owner
Hi Jody, thank you for bringing this to our attention. We want to connect with you to learn more. Please contact us at socialmedia@ardenthealth.com with your full name, phone contact information, patient name, and any additional details regarding your experience. Please include Hillcrest Medical Center in the subject line of the email. Thank you. - Lori
Sameer Chakki
1 month ago
1

Response from the owner
Hi Sameer, thank you for bringing this to our attention. We want to connect with you to learn more. Please contact us at socialmedia@ardenthealth.com with your full name, phone contact information, patient name, and any additional details regarding your experience. Please include Hillcrest Medical Center in the subject line of the email. Thank you. - Lori
Tammy laughery
1 month ago
1

Lack of cleaning room all they do is talk to each other instead of attending to there patients.. the food is horrible and is always same thing… I will never send my mother back here

Overall Experience
Date Submitted
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