Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Hillcrest Medical Center

1120 South Utica Avenue Tulsa, OK 74104
Claim Profile
Hillcrest Medical Center OK 74104

About Hillcrest Medical Center

Hillcrest Medical Center, located in Tulsa, Oklahoma is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Hillcrest Medical Center include age-sensitive addiction treatment considering health and life-stage issues of older adults, accessible addiction treatment using sign language and adapted communication methods, and treatment integrated with HIV/AIDS care, ensuring comprehensive health management.

Facility Overview

Bed icon 620
Number of Available Beds

Latest Reviews

Darlene Adetula
2 months ago on Google
5
Excellent care
Response from the owner2 months ago
Thank you so much, Darlene, for your feedback and 5-star rating! We appreciate your support. - Kelly
lauren braun
2 months ago on Google
1
my family never gets help here, always sent home in pain and it s ridiculous. they will not take you seriously!!
Response from the owner2 months ago
Hi Lauren, we are sharing your feedback with our team and want to learn more. Please send us your phone contact information and patient name(s) to socialmedia@ardenthealth.com and include "HMC" in the subject line. Thank you. - Kelly
laurie
2 months ago on Google
1
Worst hospital EVER.they don't even deserve one star. If they don't like what you have to say they treat you like a common criminal and call security on you. You can't even voice your opinion. This hospital SUCKS.
Response from the owner2 months ago
Hi Laurie, we are sharing your feedback with our team and want to learn more. Please send us your full name, phone contact information, and patient name, if applicable, to socialmedia@ardenthealth.com and include "HMC" in the subject line. Thank you. - Kelly
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.8 / 10

Location

Accepted Insurance

Hillcrest Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Xavier Villarreal

CEO

Contact Information

Phone icon (918) 579-1000
Building icon

1120 South Utica Avenue
Tulsa, OK 74104

Rehab in Cities Near Tulsa

Left arrow iconBack to OK

Reviews of Hillcrest Medical Center

3.77/5 (101 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
1.4k
4
199
3
97
2
81
1
490

Reviews

1

I was doing a procedure with the customer service staff and they lost most of the papers that I had already given them, they looked for two weeks and nothing, I had to regather the papers and deliver them again. What a waste of time.

Reviewed on 3/4/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (100 reviews)
Ron and Amber Davis
1 month ago
1

ALERT DO NOT TAKE YOUR LOVED ONES!!!! WILL NOT GET PROPER TREATMENT!!!! This Hospital is an absolute disaster and a disgrace to this state. I normally would not make a post like this. But the entire staff does absolutely anything they want regardless of the patient their comfort and what's in the best interest of the patient. You can finally get things worked out that works best for your particular situation. Which this could take several days , you may finally get everyone working together and a brief moment of relief. Then a random Dr. will come in look at your case maybe 5 minutes, and think she alone knows what's best not the team of Nurses advocating for you to make your stay as comfortable as possible the past week She will come in talk to you say everything looks good, looks like you're finally comfortable Smiling at you with the fakes smile state that she's a little concerned about some blood work and just wants to keep you another day since they had just done 2 emergency surgery on your stomach and needed to just relax and focus on getting better. Well this Dr. Tina Will completely change your entire care meds that we finally got to work together and decide you will not be comfortable and all and now have panic attacks on an extremely sore and pock and scraped and stitched internal organs. And just leave the building never explaining to you or anyone else she just completely changed everything and walked out basically lighting your room on fire so she can enjoy the rest of her night comfortable,and your left at a 10 maxed out pain limit and a Nurse that can only say Sorry there's nothing I can do. Which she can't do you ask for Manager well they can't and won't this one Dr can do whatever she wants with no regard to the patient care. And knowing no body is going to. You're in their Hospital and they have no goals to make your stay as comfortable as possible. DO NOT TAKE ANYONE YOU CARE ABOUT TO THIS HOSPITAL!!!! THEY DO NOT CARE ABOUT MAKING THIER PATIENT!!!!!

Response from the ownerInvalid relative date format:
Hello and thank you for bringing this to our attention. We want to connect with you to learn more. Please contact us at socialmedia@ardenthealth.com with your name and phone contact information, patient name, and any additional details regarding your experience. Please include "HMC" in the subject line of the email. Thank you. - Kelly
Sheria Carpenter
1 month ago
5

I had my 2 kids here.Amazing, beautiful, safe place. nurses are super super friendly and they make sure you are well taken care of. A++

Response from the ownerInvalid relative date format:
Thank you so much, Sheria, for your feedback and 5-star rating! We deeply appreciate your support.
Lorie Maxson
1 month ago
3

I went to the ER today because I was experiencing jaw tingling, right sided chest discomfort, stomach pain, and lightheadedness. These are symptoms that can indicate a heart related issue, especially for women. I arrived around 11:45 a.m., was triaged with high blood pressure, and then sat in the waiting room for several hours without being seen by a provider or receiving any updates. I left the hospital at 4:15 p.m. without ever being examined. My symptoms eventually went away, so I decided to leave. After leaving, I called the hospital to make sure the visit would not appear as an appointment in my medical chart. The people who answered the phone were very rude and ended the call abruptly while I was still trying to explain the situation. I understand that emergency rooms can be very busy, but the lack of communication, follow-up, and basic courtesy from both the emergency room and the phone staff was very disappointing. Patients deserve to be treated with urgency and respect when they come in with potentially serious symptoms.

Response from the ownerInvalid relative date format:
Hi Lorie, thank you for sharing your feedback with us. We want to connect with you to learn more. Please email us at socialmedia@ardenthealth.com with your phone contact information and any additional details regarding the experience. Please include "Hillcrest Medical Center" in the subject line of the email. Thank you.
Paul & Jeanette Kelly
1 month ago
5

Have not visited in person recently BUT have been in connection with a dialysis patient on the 7th floor. All staff have been so friendly and caring over the phone. I am confident that Steven is being treated with respect and excellent care.

Response from the ownerInvalid relative date format:
Hello and thank you so much for your positive rating! We will be sure to share this with our team. It's appreciated! - Kelly
james lewis
1 month ago
1

This is the worst emergency room in North East Oklahoma. The staff couldn't get an IV from 4 pm to 10 pm and then told us to wait until 8 am in the waiting room until the pick line staff arrived. We left and will never go back again. Everyone was rude and needs to go back to school learn the basics of how to put a damn IV in. Worst people we've come across in years. You deserve zero out of five stars.

Response from the ownerInvalid relative date format:
Hi James, we are sharing your feedback with our team and want to learn more. Please send us your phone contact information and patient full name to socialmedia@ardenthealth.com and include "HMC-ER" in the subject line. Thank you. - Kelly
C W
1 month ago
1

First off, I’m very used to expecting to be sitting in the ER waiting room for anywhere between 1-5 hours so the wait wasn’t the biggest issue for me, but it was quite a long wait for only having 3-4 people in there including me and my child. I’m glad they treated my child but I and my family will not be returning to that hospital or the ER going forward. Secondly, I think it’s very imperative to tell the patients unable to obtain insurance that you are billed by both the hospital and the doctor. Maybe this is well known here but considering we relocated from a completely different state we had zero idea that was even a thing since the last state never sent out more than one bill. Regardless, this should most definitely be mentioned either by the front desk or the doctor themselves. We got a “final notice” to pay the doctor, which we never even received the first bill prior to this notice so we of course had no idea there was a whole other bill. This is completely ridiculous to be blindsiding people with multiple bills without notifying them way beforehand. Especially being blindsided by a final notice when you haven’t even received the first one!

Response from the ownerInvalid relative date format:
Hello, we are sharing your feedback with our team and want to learn more. Please send us your name, phone contact information, and patient name to socialmedia@ardenthealth.com and include "HMC" in the subject line. Thank you. - Kelly
Jamie Moore
1 month ago
2

I’m not happy with the weekend staff at this place! You never see a dr on shift and I asked for a patient advocate and they don’t have one for my family to speak with. How can this be? I had staff to go find the dr on duty because I haven’t seen one all weekend. I’ve been waiting for over 30min.. NOT HAPPY 😡

Response from the ownerInvalid relative date format:
Hi Jamie, we are sharing your feedback with our team and want to learn more. Please send us your phone contact information to socialmedia@ardenthealth.com and include "HMC" in the subject line. Thank you. - Kelly
Mark Adamson
1 month ago
1

Absolutely trash. Bullshit experience. Horrible bed side manners that were completely uncalled for. And then threats used against me to keep me longer because I asked questions of why do you need certain tests done?

Response from the ownerInvalid relative date format:
Hi Mark, we are sharing your feedback with our team and want to learn more. Please send us your phone contact information to socialmedia@ardenthealth.com and include "HMC" in the subject line. Thank you. - Kelly
f tg
1 month ago
1

This place is full of discrimination and rude staff. Please do not go here i was treated as a drug addict even though I don't take drugs. I've been in and out of hospitals since I was 5. I'm 27 now, and I have never been treated so harshly. I had to beg for help, and even then, they didn't believe me. The worst part is they took my button away to call for help when I needed it after I called them twice. I also had to argue for a prescription that I was told I would have before I left the hospital that did not happen. I called back and was told it was never put in and they couldn't do It I had to have insurance and a primary care which they knew I didn't have before they offered me anything then 2 hrs later a doctor calls no apology and just puts it in after I was told there was no way they could send out my prescription. Lastly I had to discharge myself after they left me to sit in a room when I was meant to go home for 2 hours no checkups or anything I REPEAT DO NOT GO HERE PLEASE

Response from the ownerInvalid relative date format:
Hello, we are sharing your feedback with our team and want to learn more. Please send us your full name and phone contact information to socialmedia@ardenthealth.com and include "HMC" in the subject line. Thank you. - Kelly
Danielle Pestel
2 months ago
5

My experience in Labor & Delivery was the best ever! The nurses Megan, Hannah, Jess, Donna, and Sam were absolutely amazing and I couldn’t have asked for a better team of beautiful, hard working women! You made my stay feel so warm and welcoming! I couldn’t never thank you enough! 💪🏻🥰👏🏻

Response from the ownerInvalid relative date format:
Hi, Danielle. Congratulations! Thank you for taking the time to provide your review and feedback. It's appreciated. We will be sure to share this with our team. - Kelly
C.j. Helm
2 months ago
1

They refused to do an MRI after telling me theyre positive I have ligament damage in my hand. I made them document it, when I come back with major damage I WILL be suing for medical malpractice.

Response from the ownerInvalid relative date format:
Hi CJ, we are sharing your feedback with our team and want to learn more. Please send us your full name, phone contact information to socialmedia@ardenthealth.com and include "HMC" and the dept/floor/clinic you visited in the subject line. Thank you. - Kelly
Chanel Johnson
2 months ago
1

I came to the emergency room with chest pains and heart palpitations clear symptoms that should never be taken lightly. After briefly being triaged, I was sent back to the waiting room, where I sat for over 2.5 hours while others were taken back before me. When I approached the front desk to ask about the delay, I was met with nothing but rudeness and indifference. The staff acted like they didn’t want to be there and certainly didn’t want to help. The level of unprofessionalism and what felt like discrimination was deeply disturbing. As someone who works in healthcare and is truly passionate about patient care, I was shocked. No one deserves to be treated this way especially in a moment of crisis. If you don’t have compassion for people, you don’t belong in this field. It’s that simple. I don’t recommend this hospital to anyone. If you need emergency care, go somewhere else. This facility needs a serious overhaul new management, new staff, and a new culture that actually puts patients first.

Response from the ownerInvalid relative date format:
Hi Chanel, we are sharing your feedback with our team and want to learn more. Please send us your full name and phone contact information to socialmedia@ardenthealth.com and include "HMC" in the subject line. Thank you. - Kelly
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Hillcrest Medical Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Brookhaven Hospital
Tulsa, OK (918) 438-4257

Brookhaven Hospital

Brookhaven Hospital is a comprehensive health center for the treatment of ad... read more.
Valley Hope
Oklahoma City, OK (405) 946-7337

Valley Hope

Valley Hope - Northwest 63rd Street offers outpatient treatment for individu... read more.
Eastern Oklahoma VA Health Care System – Vinita OP Clinic
Vinita, OK (918) 713-5400

Eastern Oklahoma VA Health Care System – Vinita OP Clinic

Eastern Oklahoma VA Health Care System - Vinita Outpatient Clinic Clinic is ... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline