Hillcrest Medical Center is based in Tulsa, Oklahoma, and is an acute-care hospital with behavioral health and medical detox services. They serve as an entry point for you if you’re beginning the addiction recovery process. We like that they provide referrals if you’re needing longer-term addiction treatment resources.
To access care, they accept most major insurance plans, including Medicaid and Medicare. Financial assistance programs are available for you depending on your situation. Their staff will work with you and provide you with support with any insurance claims.
The facility is located near downtown Tulsa, which is close to Woodward Park and the Philbrook Museum of Art. If you enjoy shopping, you can visit the Utica Square shopping and dining district nearby. There are also some beautiful parks and green spaces that provide calming environments for outpatient recovery support.
They provide inpatient acute medical care, including medical detoxification for substance use disorders. These programs offer medically supervised withdrawal management to ensure you can safely navigate the challenges of detox. In addition, they provide stabilization services to support you as you transition into the next phase of your treatment.
It’s also neat that several other departments can coordinate your recovery. There’s wound care should your addiction lead to self-harm due to syringe use. A women’s department can assist clients who are pregnant or simply want the company of their peers. Lab work and a fitness center are also provided to get your health back on track.
We appreciate the efforts Hillcrest Medical Center extends to make you as comfortable as possible. Their campus provides a secure, 24/7 setting with empathetic providers who will monitor you and assist you. You’ll have access to therapeutic recreation rooms and quiet environments. There’s also a cafeteria and a chapel to add to your social routine.
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Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Inpatient Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
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1120 South Utica Avenue
Tulsa, OK 74104
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I was doing a procedure with the customer service staff and they lost most of the papers that I had already given them, they looked for two weeks and nothing, I had to regather the papers and deliver them again. What a waste of time.
Can anyone show me where it says Lipton tea has carbohydrates like dietary claims it has?
The employees of the hospital itself are quite nice in my experience, and I have had fairly good experiences with my care team there as a whole. However, the financial assistance program at this hospital system (Hillcrest/Ardent) does not reflect their parent company’s stated values of “People First. Always.” and “Simplicity is Everything.” I qualified for 100% assistance due to extremely low income (I have been disabled since being treated for cancer), yet I was bounced around by Ensemble Health Partners, who manage Hillcrest’s financial assistance program, and was asked to provide months of unnecessary documentation that went well beyond the written application requirements of “one 30-day statement.” Hillcrest’s third-party contractor also sent conflicting letters and acted like they were trying to revisit older dates of service that had supposedly been approved two months prior—an inconsistent, upsetting, and stressful process. Also, FYI, most hospitals (including two of the largest hospital systems in OKC and Tulsa) grant their financial aid approvals for 6–12 months, probably because they recognize the reality of ongoing financial hardship for the poorest of the poor. Here at Hillcrest, in contrast, patients are forced to reapply for every single date of service, creating barriers for the very people the program is supposed to help. Patients who are already vulnerable should not be burdened with excessive paperwork and unclear policies. If the hospital truly wants to live up to its stated values, it should streamline its financial assistance process, ensure transparency, and treat applicants with dignity. At this point, I feel like giving up on my application for my most recent date of service—not because I don’t qualify, but because Hillcrest’s contractor keeps moving the goalposts. I am exhausted by the process. I was already approved for 100% financial assistance, but every time I provide what’s asked, they come back with new demands. I’ve honestly considered paying this bill I can’t afford, just to avoid dealing with them anymore. I certainly won’t be getting any future care at Hillcrest, or recommending the hospital to any of the patients in my cancer support group as I have in the past. It is disturbing to me that Hillcrest has chosen this particular for-profit company to run its financial assistance program. If you visit the website of Ensemble Health Partners (the third-party company handling this process) their tagline is: “The single solution for a frictionless revenue cycle.” 😧 That basically says it all. Ensemble’s business is not focused on compassion or access. They’re just there to make sure hospitals get every last dollar of “revenue.” Patients like me aren’t “friction” to be managed. We are human beings, already struggling to stay afloat while sick. Using a sketchy corporate revenue-cycle company to gatekeep their charity care reveals exactly where Ardent/Hillcrest’s true priorities lie—and it isn’t with their patients.
The EMTs that transferred my father from integris Grove hospital (emergency room) was not gentle or respectful. They ran over my mother's foot that she had surgery on two days prior. They kinda got rude when my father ask to take the rest of his ice with him. They acted like they were in to big of a rush not allowing me to give the rest of my dad's belongings to him nor letting me say I love him and I'll see him the next day. When my father finally got to the Hillcrest main hospital it wasn't till 10pm. They left Grove's at 8 it doesn't take 2 hours to get for points a and b I'm sorry but it doesn't. When I got to Hillcrest the next day ( Friday) round one o'clock my father was talking to a couple of people about his treatment plan and how he wanted to go on hospice and etc. After they had left my father needed to be moved in a more comfortable position and that took about a 20 minute wait after pressing the nurse button then going to the nurses station ( now I respectfully know that the hospital is very busy and that there is other people healing or etc. but it shouldn't take that long even tho I could be wrong ) . About 3 or 4 hours later I get a called stating since my father wants to go on hospice that the hospital wants to discharge him and send him home waiting for hospice to see him on Monday. Well that didn't work so well because my mother had left me at the hospital to stay with my father (thinking she come back on Sunday to get us), with no way to leave because she had to go home ( 1hr 45mins away) to take care of the animals. So the person that call me came up with a plan for my father and I to stay the night at the hospital the him be discharged the next day. Well after we got the sorted out I waited from 2pm till 7pm to get a recliner or a couch to sleep on.
Great
My dad's RN didn't even know that the doctor's nurse came in and talked to him tell he told her the amount of pain he's in ridiculous no communications between the nurses and the doctors nurses about medication unbelievable
Parking is a burden. They do offer free valet but it’s still customary to tip them.
I fell n scan showed I broke ribs 1 and 2. The first dr told me that. Them the next lady Dr said it was not broken n released me. By this time the meds wore off from first Dr I was now In pain. Gave me nothing. Then when I asked for a wheelchair the nurse ask me if I used one at home. I had A bad ankle that never healed right n use a walker n cane. Guess he was too lazy to wheel me there. I’m 71. Anyway the first dr was great but the lady didn’t even read my scans correctly. Nightmare n was in pain I’d not want to go there if I was injured. Nightmare
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