All the court-ordered services leave much to be desired. Heard that they were very helpful to other people into treatment. But that was not the case with me.
About IMPACT
IMPACT in Milwaukee, Wisconsin is an organization that helps community members improve their lives. They’ve been serving Southeastern Wisconsin for more than 65 years. They provide several different services including helping individuals who are experiencing homelessness find housing resources and substance use disorder assessments for clients charged with a DUI/DWI. Fees vary based on the type of assessment you need. You must call to schedule an assessment as they don’t accept walk-ins.
Confidential Drug Assessments in Milwaukee
The counselors at IMPACT provide a professional and courteous experience for their clients. When you come in for an assessment, you’ll have a private, confidential interview. You’ll be asked questions about alcohol and drug use, level of personal concern, level of concern from your loved ones, family history, and how substance use is affecting the various aspects of your life.
Your counselor will discuss your results with you. Education or treatment might be the recommended next step. If treatment is recommended, your counselor will provide a referral based on your needs. I like that IMPACT isn’t affiliated with any treatment provider so they give you the best recommendation for your needs.
Assessments for Different Needs
The services offered by IMPACT can satisfy many legal requirements.
You may be required to have an assessment if you were charged with operating while intoxicated (OWI), or have been court-ordered to have an assessment due to possession, underage drinking, domestic violence, or disorderly conduct.
People who have a probation and parole or child custody dispute may also be required to be assessed.
Latest Reviews
Dealing with the case, managers can be pretty helpful.But the receptionists overall are extremely rude and impatient.
I honestly do not know why they are open and what they are receiving money for....the hold times are long and they DO NOT return callbacks....I've needed help over the years and never actually received help...This particular time it took me.complaining about an insensitive worker and requesting a supervisor callback to receive what I thought was help....after all these years a worker just informed me they do.not do intakes over the phone and I have to meet with an in-person case manager to get a shelter referral.....This was all new to.me seeing that they always told me I need to wait for.a callback that I never receive....I'm not sure who do.update trainings here but they failed tremendously....Finally meet a case manger Diamond...and of course she does not answer or return text or voicemails....So now I'm back at square 1..u call 211 they act like they have no record of u calling or no idea of what you are talking about.....they never have correct info and it seems like they tell you anything to get you off the phone.....WE SHOULD NOT BE REQUIRED TO GO TO THEM FIRST FOR HELP.....NOONE IS CLEARLY WORKING OR HELPING THE PEOPLE.... the shelters should be empty by now because who are they giving the referrals too???? I feel that should be investigated.....When I went to apply for help there was only 4 of us in line..so what does that tell you??? This is very frustrating because I am doing my part by securing a job...but it is extremely difficult to be there for a school of children and I do not even have my basic need of housing met....WHAT IS 211 REALLY HERR FOR???
My experience with Impact has been nothing but lies.i need a shelter for a short time to get back on my feet. I have the chance to get a good paying job but impact isn't helping me at all. I'd like to give a better review but I can't because they don't seem to care.
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5.7 / 10
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Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Aftercare Support Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Staff
John M. Hyatt
President & CEO
Amy Rowell
COO
Scott Wallner
CFO
Vickie Boneck
Marketing & Communications Director
Melania Brostowitz
Fund Development Director
Dryw Elliott
Information & Technology Director
Contact Information
(414) 256-4808 
6737 W Washington St
# 2225
Milwaukee, WI 53214
Get Help Now - 414-295-9478
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Fact checked and written by:
Mari Mendoza, BS
Edited by:
Courtney Myers, MS
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