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Mary Greeley Medical Center

1111 Duff Avenue Ames, IA 50010
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Mary Greeley Medical Center Behavioral Health IA 50010

About Mary Greeley Medical Center

This treatment center takes a holistic and person centered approach to recovery and wellness. That means they don’t just provide counseling about addiction but they help you with other aspects of your life and health that affect your addiction and your state of mind. For example they have social workers who can help connect you with resources for more stable housing and food security. They have experienced psychologists who can help you identify why you’re drawn to drugs and alcohol and help you treat the root causes.

There are several levels of treatment available here, too. They have an inpatient program for adults who’re in crisis and need a high level of support which you might need in your early sobriety or when you’re at risk for a relapse. They have transitional living as well where your treatment schedule isn’t as intense but you’re still living on site so you still get a supportive and structured living environment. And there’s outpatient treatment too so you can continue working on your recovery while living at home.

With such wide capabilities the team here will be able to put together a custom treatment plan and get you the specific care you need for a healthier future.

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Latest Reviews

AiWithMe
3 weeks ago on Google
1
Horrible!!! My husband was checked in 2 hours ago. They stated they don’t have any rooms and set him back in the lobby. He’s been sitting in the lobby for 2 hours in excruciating pain and now being forced to watch people who came in after him get seen first. 1 star because zero isn't an option.
Veronica Martinez
4 weeks ago on Google
1
If I could give zero stars, I would. Came here the day prior, it took 4-5 hours to be seen. Okay, understandable when you’re busy. After I was put in a room, it took them 20 minutes to get me in and out of a room. Brushing me off as a sore throat, they gave me steroids and nsaids. Told me to come back if it got worse. Well, I got worse PLUS chest pains. Walked into an EMPTY lobby in agonizing pain, crying. I got triaged quickly and was told there were no rooms. I sat patiently as I understand the hospital is busy. Three people came in maybe 30 minutes after me. All of them who spoke perfectly fine, no one in agonizing pain, nothing! Even a guy who said he had chest pain came in happy go Merry laughing and chapping it up. I watched as they all got triaged and then I watched as they started getting called to a room before me. I start crying even more and just lost it and said it’s not fair that I’ve been patiently waiting in pain while you called 3 people back who came AFTER me.(I repeated myself and this time I was cursing as I was upset and in soo much pain) I was told that’s not how the hospital works, I KNOW how the hospital works. My symptoms were WORSE than when they checked me the first time PLUS I HAD CHEST PAINS but I bet they didn’t note that. 2 hours (I got there around 7:15ish pm and walked out around 9:10ish pm) I was there waiting while they called people who checked in after me. Now I see why their reviews are what they are.
Alwyn Luan
1 month ago on Google
1
I cannot overstate the absolute incompetence , nor the arrogance of said incompetence, that runs rampant throughout this institution. EVERY experience has been a lesson in the hell of the healthcare here. My most recent visit yielded the following; - I arrived with a walker and almost immediately needed a wheelchair as I was too weak to stand long enough to register - I explained that I had come in because I was recently hospitalized for sepsis and had, just a few hours previously, collapsed in my kitchen - In the lobby there were several other people waiting- groups of women chatting with one another, some parents and their children- one man was literally running back and forth through the room for an inordinate amount of time…most of them would have been fine to go to an urgent care - I was taken to the triage area wherein I reported the sepsis hospitalization, the collapse, the fact that I also have Addisons and have been experiencing blood pressure drops in relation to the that condition - I was then taken back to the lobby due to the fact that there were no rooms and ambulances coming in- I asked what would be done should I lose consciousness while in the waiting room- and was asked if I were going to get up and walk around. When I replied that I was so weak I wouldn’t be a lot get to the bathroom if necessary- and was told “then you will be fine, as long as you don’t get up” - I was also told it would be at least a 2 hr wait - I then watched maybe half an hour later as people began going back and not returning…getting rooms and actually being seen. The guy running with his kid, people who could just walk back with no assistance while I sat in a wheelchair I couldn’t get up from, shaking from the pain of the fall and the bedsore I recently developed due to difficulty with mobility - As it turns out, the group of women who sat chatting casually had all individually come from Marshaltown to get pain meds, among other things- to an ER, in Ames- for pain “so bad” they could just sit around gabbling while they waited. Complete with laughter and talk about ordering pizza to the lobby- while I was shaking with the effort to sit upright - One of the group of women took a phone call in which she talked about how they had been waiting for three hours and still hadn’t been seen and that others who hadn’t waited that long were going back -The receptionist- everyone really- could hear what she had said and interjected with the statement to the effect that patients were seen based on acuity- which IS supposed to be pristine triaged for duress. Some of the women had gone back, so did the dad who was literally running laps… - I, however, sat…for over two hours- in the lobby-almost the last one left after the maybe 20+ others who were already there when I got there - So when my son called to see if I was going to get in, I told him that he would have to come to get me, as I needed to find a hospital where I could actually be seen- where they actually know what acuity means - He had to wheel me out. I almost couldn’t get myself up from the chair after having sat there for long- never having been seen- but they had heard me. Believe me when I say that the staff who did were very quiet for the rest of my time while waiting. The ABSOLUTE FAILURE of a healthcare facility to provide competent medical services, plain and simple.Anyone with an actual health EMERGENCY avoid this institution full stop.
Response from the owner2 weeks ago
We'd appreciate the opportunity to speak with you directly, please contact us at cue@mgmc.com.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient rehab programs are designed to support clients who are exiting inpatient treatment and for those who prefer to remain in their own homes during active recovery. Clients in outpatient care typically integrate treatment into their ordinary daily routine, including work and school schedules. Evening, night, and weekend therapy sessions, recovery training courses, and other outpatient services are widely available to accommodate clients' needs. Many outpatient rehabs also offer medication assisted treatment (MAT), including medication induction and maintenance.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

heart-hands iconIntervention Services

Intervention services can help family members communicate effectively with each other and with the individual who is struggling with a substance use disorder. A professional interventionist addresses family dynamics that have worsened the situation or prevented the individual from seeking help. This expert can also help the family plan a drug intervention in Iowa. After the intervention, ongoing intervention services can help families in their own recovery, regardless of whether the individual chooses to enter treatment.

24-hour icon24-Hour Clinical Care

In the addiction treatment process, detox is typically the initial stage of recovery, and it involves 24-hour clinical care in Iowa. During this process, you receive constant medical supervision as harmful substances are purged from your body. Medical staff may prescribe medications to treat withdrawal symptoms and allow you to safely and comfortably break free from physical dependence on the substance.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Learning healthy eating habits is an important part of drug rehab in Iowa. Nutrition therapy protects you from future substance use by giving your body the energy and strength it needs. It will help you avoid cravings or "off" feelings that can lead to relapse.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Amenities

  • weight iconGym
  • home-setting iconResidential Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

1111 Duff Avenue
Ames IA, 50010

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD

Rehab in Cities Near Ames

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Reviews of Mary Greeley Medical Center

3.1/5 (235 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (235 reviews)
AiWithMe
3 weeks ago
1

Horrible!!! My husband was checked in 2 hours ago. They stated they don’t have any rooms and set him back in the lobby. He’s been sitting in the lobby for 2 hours in excruciating pain and now being forced to watch people who came in after him get seen first. 1 star because zero isn't an option.

Veronica Martinez
4 weeks ago
1

If I could give zero stars, I would. Came here the day prior, it took 4-5 hours to be seen. Okay, understandable when you’re busy. After I was put in a room, it took them 20 minutes to get me in and out of a room. Brushing me off as a sore throat, they gave me steroids and nsaids. Told me to come back if it got worse. Well, I got worse PLUS chest pains. Walked into an EMPTY lobby in agonizing pain, crying. I got triaged quickly and was told there were no rooms. I sat patiently as I understand the hospital is busy. Three people came in maybe 30 minutes after me. All of them who spoke perfectly fine, no one in agonizing pain, nothing! Even a guy who said he had chest pain came in happy go Merry laughing and chapping it up. I watched as they all got triaged and then I watched as they started getting called to a room before me. I start crying even more and just lost it and said it’s not fair that I’ve been patiently waiting in pain while you called 3 people back who came AFTER me.(I repeated myself and this time I was cursing as I was upset and in soo much pain) I was told that’s not how the hospital works, I KNOW how the hospital works. My symptoms were WORSE than when they checked me the first time PLUS I HAD CHEST PAINS but I bet they didn’t note that. 2 hours (I got there around 7:15ish pm and walked out around 9:10ish pm) I was there waiting while they called people who checked in after me. Now I see why their reviews are what they are.

Alwyn Luan
1 month ago
1

I cannot overstate the absolute incompetence , nor the arrogance of said incompetence, that runs rampant throughout this institution. EVERY experience has been a lesson in the hell of the healthcare here. My most recent visit yielded the following; - I arrived with a walker and almost immediately needed a wheelchair as I was too weak to stand long enough to register - I explained that I had come in because I was recently hospitalized for sepsis and had, just a few hours previously, collapsed in my kitchen - In the lobby there were several other people waiting- groups of women chatting with one another, some parents and their children- one man was literally running back and forth through the room for an inordinate amount of time…most of them would have been fine to go to an urgent care - I was taken to the triage area wherein I reported the sepsis hospitalization, the collapse, the fact that I also have Addisons and have been experiencing blood pressure drops in relation to the that condition - I was then taken back to the lobby due to the fact that there were no rooms and ambulances coming in- I asked what would be done should I lose consciousness while in the waiting room- and was asked if I were going to get up and walk around. When I replied that I was so weak I wouldn’t be a lot get to the bathroom if necessary- and was told “then you will be fine, as long as you don’t get up” - I was also told it would be at least a 2 hr wait - I then watched maybe half an hour later as people began going back and not returning…getting rooms and actually being seen. The guy running with his kid, people who could just walk back with no assistance while I sat in a wheelchair I couldn’t get up from, shaking from the pain of the fall and the bedsore I recently developed due to difficulty with mobility - As it turns out, the group of women who sat chatting casually had all individually come from Marshaltown to get pain meds, among other things- to an ER, in Ames- for pain “so bad” they could just sit around gabbling while they waited. Complete with laughter and talk about ordering pizza to the lobby- while I was shaking with the effort to sit upright - One of the group of women took a phone call in which she talked about how they had been waiting for three hours and still hadn’t been seen and that others who hadn’t waited that long were going back -The receptionist- everyone really- could hear what she had said and interjected with the statement to the effect that patients were seen based on acuity- which IS supposed to be pristine triaged for duress. Some of the women had gone back, so did the dad who was literally running laps… - I, however, sat…for over two hours- in the lobby-almost the last one left after the maybe 20+ others who were already there when I got there - So when my son called to see if I was going to get in, I told him that he would have to come to get me, as I needed to find a hospital where I could actually be seen- where they actually know what acuity means - He had to wheel me out. I almost couldn’t get myself up from the chair after having sat there for long- never having been seen- but they had heard me. Believe me when I say that the staff who did were very quiet for the rest of my time while waiting. The ABSOLUTE FAILURE of a healthcare facility to provide competent medical services, plain and simple.Anyone with an actual health EMERGENCY avoid this institution full stop.

Response from the owner
We'd appreciate the opportunity to speak with you directly, please contact us at cue@mgmc.com.
Williamson
1 month ago
5

Great place and attentiveness.

Courtney Clark
2 months ago
5

In life we all have are good and bad days. And if you are a understanding person you will realize that even Business will have their days. And Mary Greely was having a good day. With that being said my mom was brought in by ambulance on 8/18. Not to go into details but between the the EMTS, ER, and ICU. I thank you from the Bottom of my Heart that I still have my Mom. You are the reason that she is a "Miracle". So R Thank You!

Melisa marie
2 months ago
1

Barb Hutchison
2 months ago
1

NEVER USE!!! Mary Greeley Hospice is worse than awful. My Dad's death managed by this hospice was pure torture for his final hours!!!

Maganda Raigne
2 months ago
5

I want to take a moment to thank Dr. Joyce Lines for the exceptional care she provided throughout my pregnancy and during delivery. I love her so much! She is gentle, listens attentively, truly cares, and is simply wonderful and amazing. I would also like to express my gratitude to all the nurses, especially Catelynne (I hope I spelled that correctly), for her outstanding support during labor and recovery. Catelynne was incredible. Thanks to her encouragement, expertise, and soothing yet powerful voice, I was able to push through an unmedicated birth comfortably. Her knowledge and calm presence made a significant difference. Together with my doula and Dr. Joyce Lines, they created a fantastic support system. Thank you also to everyone on duty during our stay; your care was immensely appreciated! Thank you all so much!;Thank you all so much!

Response from the owner
Thank you so much for your heartfelt review, Maganda! We're truly honored to have been part of your journey. We’ll be sure to share your appreciation with everyone involved.
Taylor
2 months ago
1

I have had 4 visits with mary greeley ER in the past 5 years. The first, I had CT findings that would have gotten me diagnosed 4 years earlier. They barely glossed over it and I didn’t see any specialists because they told me I was fine. The second time, they were great. But that was only because I was very obviously bleeding out so they had to help me. The past two times I’ve had similar symptoms and they have completely left out important details and lie in notes. Like the whole reason for my visit. For example, last night I showed up because I had severe vision blurriness that lasted over an hour along with some dizziness and nausea. At first they thought I was having a stroke. They did bloodwork and flashed a light in my eyes and that’s it. They discharged me still completely unable to see, the nurse even said I needed someone to drive me. Since I was cleared that I wasn’t dying I understand that it is not an emergency anymore. The part I am upset about is that in my notes they put my main complaint was dizziness and a little tiny mention of vision changes. In the notes I can read they also said I had improvement but every time they asked I said my vision is still gone, not any better. 11 hours later I can still only see a foot from my face. The same thing happened at my last visit, so now I feel like I can not visit this hospital anymore because they won’t take me seriously due to previous notes. It also makes things difficult to discuss with my doctor when trying to follow up because the notes don’t match what happened at all

Tracy Simpson
3 months ago
5

coupon crazy
3 months ago
1

My daughter n law was in the labor and delivery when she got her epidural they poked her 2 times he gave her a large doze of meds she was unable to even move her legs. Then when she was told to push they said push out ur butt. She tried to push but couldn't and had to stop the epidural then she pushed out her butt like they told her. When baby Boy came out. She got hemorrhoids and they didn't give her any cream we had to buy it. To all of the nurses that delivered cruz baby yall should find a different job. The midwife was so rude I was filming it and she was like it's not coming now. I still filming and she moved so I couldn't see her so I went to the other side. I will never tell ppl to have a baby at the hospital.

Response from the owner
We'd appreciate the opportunity to speak with you directly, please contact our Birthways Director at 515-239-2444.
Deanna Schrempf
3 months ago
5

My mother was admitted for an obstruction and she had a wonderful experience the doctor and nurses are wonderful!!

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