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NorthPoint Health and Wellness Center

1315 Penn Avenue North Minneapolis, MN 55411
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NorthPoint Health and Wellness Center MN 55411

About NorthPoint Health and Wellness Center

Home to the Mall of America, Minneapolis, Minnesota also features NorthPoint Health and Wellness Center. Established in 1968, this private, nonprofit health and human services agency serves northern Minneapolis residents of all ages. You can access comprehensive behavioral health services to start or continue your recovery journey.

Outpatient rehab provides the flexibility to get the care you seek while living at home and maintaining daily commitments. You can participate in personalized approaches with your recovery goals at the forefront. Medication Assisted Treatment (MAT) for alcohol and opioids, tailored teen therapy, couple, individual, and family therapy, support groups, psychiatric care, and more are available.

Prioritizing Your Health and Safety

For me, their harm reduction services really caught my eye. They provide various approaches to improve overall health and reduce risks associated with substance use. You can access HIV and Hepatitis testing, free fentanyl testing strips, syringe exchange services, naloxone education and training, and more. They even offer free naloxone kits and health service referrals. That way, you can take precautions to stay safe even if you’re not ready to dive into your recovery journey.

Access to Care Regardless of Income

Another great thing I noticed about them is they’ll never deny services based on income. They accept most major insurance plans and offer benefits enrollment assistance. Even if you’re not eligible for insurance, you can still get the help you need. You can access income based discounts and payment plans based on your situation.

Inclusive Groups for Every Journey

I also think their expansive selection of support groups is fantastic. You can participate in targeted sessions to meet your unique needs. Groups for the LGBTQ+ community, co-occurring disorders, youth, women, chronic pain, and more are available.

Of these groups, their gender specific options for Hmong and Laotian men and women really stood out. I think it’s great that you’ll have a culturally relevant space to share your experiences and learn from others on similar paths.

Latest Reviews

Sixta Espinosa
2 months ago on Google
5
A year ago, I had a tooth extracted. I went to the window early, and since I was already infected, they treated me immediately. They provided excellent service. Since I don't speak English, they brought a translator to interact with the surgeon. He truly made me feel confident in his work. And best of all, it's not as expensive as we'd expect, and they even offer larger discounts for vulnerable people.
Response from the owner2 months ago
Hello Sixta, thank you very much for your comments. Our job is to build a healthier community with everyone's support. You can also contact our patient support service at (612) 543-2650. Hola Sixta, muchas gracias por sus comentarios. Nuestra labor es construir una comunidad ms saludable con el apoyo de todos. Asimismo, se puede poner en contacto con nuestro servicio de apoyo al paciente al (612) 543-2650.
Nou Thao
2 months ago on Google
1
Phone service was really horrible today. The person behind the phone was really rude. Talked so fast and didn't even give me a chance to talk. Put me on hold multiple times.But they have some of the best doctors and interpretor ever. The phone line need to do better.
Response from the owner1 month ago
Hello Nou, thank you for your feedback. We strive to partner with everyone to create a healthier community. You may also contact our Patient Advocate at 612-543-2650.
Kemo Henry
3 months ago on Google
1
My wife and I went to North Pointe looking for help to catch our rent up. The lady we were dealing with we could tell from the very beginning she was not trying to help us at all! She had every excuse imaginable as to why she would never return our calls or emails! From our encounters with this place if you are not from another country they don t seem to be too thrilled to help you! They should really take a deep look into their employees to see if they really wanna do their job or are they there for just the paycheck!
Response from the owner1 month ago
Hello Kemo, thank you for your feedback. We strive to partner with everyone to create a healthier community. You may also provide feedback over the phone at 612-767-9500.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.5 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug addiction is defined as an inability to stop using drugs even though it causes negative consequences in your life. Drug rehab in Minnesota provides treatment for drug addiction in a variety of settings including inpatient treatment and outpatient treatment.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff & Accreditations

Staff

Kimberly Spates

CEO

Christina Woodlee

Chief Development Officer

Baye Diouf

CFO

Charles Morrison

CIO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (612) 767-9153
Building icon

1315 Penn Avenue North
Minneapolis, MN 55411

Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Courtney Myers, MS

Rehab in Cities Near Minneapolis

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Reviews of NorthPoint Health and Wellness Center

2.8/5 (100 reviews)
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Overall Experience
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Google Reviews

2.8 (100 reviews)
Tara Johnston
3 weeks ago
1

Sooo hard to call and make an appt. No one answers ..ever.. you're on hold for longer then 30mins.

Response from the ownerInvalid relative date format:
Hello Tara, thank you for your feedback. We strive to partner with everyone to create a healthier community. You may also contact our Patient Advocate at 612-543-2650.
Bao Xiong
1 month ago
1

Called to schedule dentist appointments for me and my kids and the lady that answered the phone was rude, talked so fast and when i asked her to confirm what she said, she had an attitude like "NO, i did not say that, i said this". She had an attitude, did not like that. Ya need to work on the customer service and stop talking so fast.

Response from the ownerInvalid relative date format:
Hello Bao, thank you for your feedback. We strive to partner with everyone to create a healthier community. You may also contact our Patient Advocate at 612-543-2650.
Dennis Villegas
1 month ago
1

Muy mala atención departe de algunas personas en ventanilla que barbaridad que gente más pesima

Response from the ownerInvalid relative date format:
Hola Dennis, muchas gracias por sus comentarios. Nuestra labor es construir una comunidad más saludable con el apoyo de todos. Asimismo, se puede poner en contacto con nuestro servicio de apoyo al paciente al (612) 543-2650.
Merlic Teran
1 month ago
5

Muy bien he visitado y me gusta mucho este lugar es agradable y su personal muy atento

Response from the ownerInvalid relative date format:
Hola Merlic, muchas gracias por sus comentarios. Nuestra labor es construir una comunidad más saludable con el apoyo de todos.
Sixta Espinosa
2 months ago
5

Hace un año, me extrajeron una muela,fui a ventanilla temprano y como ya iba con infección me atendieron de inmediato. Me dieron un servicio excelente , como no hablo inglés trajeron un traductor para interactuar con el cirujano. En realidad me hizo sentir confianza en su trabajo. Y lo mejor de todo no es caro, como nos hacen pensar y aún así tienen descuentos superiores para personas vulnerables.

Response from the ownerInvalid relative date format:
Hola Sixta, muchas gracias por sus comentarios. Nuestra labor es construir una comunidad más saludable con el apoyo de todos. Asimismo, se puede poner en contacto con nuestro servicio de apoyo al paciente al (612) 543-2650.
Nou Thao
2 months ago
1

Phone service was really horrible today. The person behind the phone was really rude. Talked so fast and didn't even give me a chance to talk. Put me on hold multiple times. But they have some of the best doctors and interpretor ever. The phone line need to do better.

Response from the ownerInvalid relative date format:
Hello Nou, thank you for your feedback. We strive to partner with everyone to create a healthier community. You may also contact our Patient Advocate at 612-543-2650.
Kemo Henry
3 months ago
1

My wife and I went to North Pointe looking for help to catch our rent up. The lady we were dealing with we could tell from the very beginning she was not trying to help us at all! She had every excuse imaginable as to why she would never return our calls or emails! From our encounters with this place if you are not from another country they don’t seem to be too thrilled to help you! They should really take a deep look into their employees to see if they really wanna do their job or are they there for just the paycheck!

Response from the ownerInvalid relative date format:
Hello Kemo, thank you for your feedback. We strive to partner with everyone to create a healthier community. You may also provide feedback over the phone at 612-767-9500.
V K
3 months ago
1

After treatment piece of nitrile plastic had been left in my gum. My gums swallowes so much and I had a huge pain in all gums around. Have damde my other gums as well, they swallowed as well. Very poor service!

Response from the ownerInvalid relative date format:
Hello Vadym, thank you for your feedback. We strive to partner with everyone to create a healthier community. You may also contact our Patient Advocate at 612-543-2650.
Gloria Beatriz Mendiola Nunez
4 months ago
5

Response from the owner4 months ago
Thank you for leaving a rating!
devin harwood
4 months ago
5

I came here for the first time last year, and Denise helped me file paperwork to apply for health insurance through the state. It was quick and efficient; I also got approved! The appointment was about 10 minutes (since I came prepared and had everything accessible), which was so nice compared to the hours it could take to do it on your own.

Response from the ownerInvalid relative date format:
Hello devin, thank you for your feedback. We strive to partner with everyone to create a healthier community.
Flor Madrid
5 months ago
1

Siempre e querido hacer una cita dental por teléfono solo contestan el teléfono y me dicen que tengo que ir en persona de lunes a viernes y cuando boy no me atienden por qué no tengo cita y una vez fue bien grosera una señora dela ventanilla

Response from the ownerInvalid relative date format:
Hola Flor, muchas gracias por sus comentarios. Nuestra labor es construir una comunidad más saludable con el apoyo de todos. Asimismo, se puede poner en contacto con nuestro servicio de apoyo al paciente al (612) 543-2650.
Big EASY
6 months ago
5

Had severe tooth pain and I was blessed to get a next day appointment...My tooth was a tough one and I ended upon have oral surgery staff was great and the 3 dentist that were involved were absolutely AWESOME.. Isaac prayed with me before my procedure...Sincere thanks to the Northpoint Clinic.....Sincerely RICHARD HIMES

Response from the ownerInvalid relative date format:
Thank you for leaving a rating and review! We strive to partner with everyone to create a healthier community.
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