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About NorthPoint Health and Wellness Center
Home to the Mall of America, Minneapolis, Minnesota also features NorthPoint Health and Wellness Center. Established in 1968, this private, nonprofit health and human services agency serves northern Minneapolis residents of all ages. You can access comprehensive behavioral health services to start or continue your recovery journey.
Outpatient rehab provides the flexibility to get the care you seek while living at home and maintaining daily commitments. You can participate in personalized approaches with your recovery goals at the forefront. Medication Assisted Treatment (MAT) for alcohol and opioids, tailored teen therapy, couple, individual, and family therapy, support groups, psychiatric care, and more are available.
Prioritizing Your Health and Safety
For me, their harm reduction services really caught my eye. They provide various approaches to improve overall health and reduce risks associated with substance use. You can access HIV and Hepatitis testing, free fentanyl testing strips, syringe exchange services, naloxone education and training, and more. They even offer free naloxone kits and health service referrals. That way, you can take precautions to stay safe even if you’re not ready to dive into your recovery journey.
Access to Care Regardless of Income
Another great thing I noticed about them is they’ll never deny services based on income. They accept most major insurance plans and offer benefits enrollment assistance. Even if you’re not eligible for insurance, you can still get the help you need. You can access income based discounts and payment plans based on your situation.
Inclusive Groups for Every Journey
I also think their expansive selection of support groups is fantastic. You can participate in targeted sessions to meet your unique needs. Groups for the LGBTQ+ community, co-occurring disorders, youth, women, chronic pain, and more are available.
Of these groups, their gender specific options for Hmong and Laotian men and women really stood out. I think it’s great that you’ll have a culturally relevant space to share your experiences and learn from others on similar paths.
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Latest Reviews
We've been coming here for 8 years but today is the last straw! I go to check my child in for an appointment. The reception area is dark and a staff member is sitting at the desk eating. I try checking in and she says "go to guest services." There are 14 people in front of me at guest services. By the time we are checked in, they will have cancelled the appointment because it'll be too late.
The remodel gave Northpoint four distinct check-in areas, but they are all closed and mostly un-staffed but one. Getting even a well -child's exam is MONTHS out (which messes up vaccination schedules) and when you call for a pediatrician appointment, they are so backed up they just tell you to go to the ER .... For something fairly routine like pink eye. Good enough for government, I guess!
And don't even get me started on how long you have to wait on the phone to speak with someone. It's almost like the staff at Northpoint want us to avoid preventative care, to save them from "working. " The county has no incentive to provide even basic customer service.
Response from the owner3 weeks ago
Hello Galina, thank you for your feedback. We strive to partner with everyone to create a healthier community. You may also contact our Patient Advocate at 612-543-2650 or NP.PatientAdvocate@hennepin.us. 
This used to be one of the best clinics to go to. Easy to make an appointment, even walk ins were a thing. Now you can barely get in. If you do get an appointment don’t expect to be seen within the next week or two. You’ll likely be waiting at the least, a month for your appointment. It’s always crowded and extremely long wait times for everything especially medication pick up. Currently looking for another primary care physician for my children with easier access to appointments. Would not recommend at the moment. I hope it gets better or they hire more help.
Response from the owner3 weeks ago
Hello Tranetta, thank you for your feedback. We strive to partner with everyone to create a healthier community. You may also contact our Patient Advocate at 612-543-2650 or NP.PatientAdvocate@hennepin.us 
Sooo hard to call and make an appt. No one answers ..ever.. you're on hold for longer then 30mins.
Response from the owner3 weeks ago
Hello Tara, thank you for your feedback. We strive to partner with everyone to create a healthier community. You may also contact our Patient Advocate at 612-543-2650. 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
5.9 / 10
Gallery
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Intensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug addiction is defined as an inability to stop using drugs even though it causes negative consequences in your life. Drug rehab in Minnesota provides treatment for drug addiction in a variety of settings including inpatient treatment and outpatient treatment.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Staff & Accreditations
Staff
Kimberly Spates
CEO
Christina Woodlee
Chief Development Officer
Baye Diouf
CFO
Charles Morrison
CIO
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
1315 Penn Avenue North
Minneapolis, MN 55411
Get Help Now - 651-419-8121
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Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Courtney Myers, MS
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