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Panamericano San Juan

735 PR-25, Predios Hospital Auxilio Mutuo San Juan, PR 00917
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About Panamericano San Juan

Panamericano San Juan, located in San Juan, Puerto Rico is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Panamericano San Juan include specialized drug rehab for veterans, addressing combat-related trauma and reintegration, age-sensitive addiction treatment considering health and life-stage issues of older adults, and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

Jos� David Del Toro
6 months ago on Google
5
Food is delicious and care is well, terapeutic group activities are well structured but experience may vary depending on patients and their personalities. Medical care is exelent. Each room is like a hotel with airconditioning and room cleaning each day or when needed. There are 2 beds per room and there is actual HOT HOT HOT running water.Food comes with a small little preference menu where you may choose food for breakfast/lunch and dinner but these may vary on some ocationes due to the serving arrangements of the main hospital.Bad thing is the fater has a high clorox content for sanitary reasons so I do not recoment it in full hot if you care for the overall look and longetivity of your youth and skin.I did not get the opportunity to properly flex my english but Im sure the staff are well obliged.
Cristal Morales
9 months ago on Google
1
In this hospital, the majority of the workers do not care about the well-being of the patient, my mother was confined and she even came out with a huge bruise and we were never notified. We only realized when she got home and we bathed her, she even mentioned that he mistreated her there. The social worker Karla is conspicuous by her absence, no matter how much you want to know the patient's status, they only tell you that they will call you back and they never do, my sister had to go in person and talk to the supervisor because otherwise we wouldn't even find out anything , Then it was me and the next day and it seems they were upset by the situation, they wanted to discharge her the day after we spoke and she is the same only because we let it be known that my mother was not alone, it is unfortunate since my mother arrived very badly disoriented, hallucinating and anxious and yet they don't care!!! I could say more but otherwise I won't finish! Never bring your family here if you really love them.
Iisa Rivera
10 months ago on Google
4
Everything is very good but they should give the floor and the bathrooms some love and remove the fungus from the shower faucets
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.6 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Aida Rodriguez

Human Resources Director

Carlos González-Lugo

Medical Doctor

Angel Martinez

Psychiatrist at Inpatient Addiction Unit NOVO

Sonia Oquendo

Gerente Dpto de Admisiones

Contact Information

Phone icon (787) 523-1500
Building icon

735 PR-25
San Juan, 00917

Rehab in Cities Near San Juan

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Reviews of Panamericano San Juan

3.5/5 (31 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (31 reviews)
Why No
3 months ago
1

José David Del Toro
6 months ago
5

Food is delicious and care is well, terapeutic group activities are well structured but experience may vary depending on patients and their personalities. Medical care is exelent. Each room is like a hotel with airconditioning and room cleaning each day or when needed. There are 2 beds per room and there is actual HOT HOT HOT running water. Food comes with a small little preference menu where you may choose food for breakfast/lunch and dinner but these may vary on some ocationes due to the serving arrangements of the main hospital. Bad thing is the fater has a high clorox content for sanitary reasons so I do not recoment it in full hot if you care for the overall look and longetivity of your youth and skin. I did not get the opportunity to properly flex my english but Im sure the staff are well obliged.

Juan Gomez
8 months ago
5

Cristal Morales
9 months ago
1

A este hospital a la mayoría de los trabajadores no les importa el bienestar del paciente, mi mamá estuvo recluida y hasta con moretón enorme salió y nunca se nos notifico solo nos dimos cuenta cuando llegó a casa y la bañamos, hasta menociono que la maltrataba allí, la trabajadora social Karla brilla por su ausencia por más q uno desea saber estado de paciente solo te dicen q te llaman de vuelta y nunca lo hacen, mi hermana tuvo q ir personal y hablar conn la súpervisora por q sino ni nos enteramos de nada, luego fui yo y al día siguiente y parece ellos molestos por la situación quisieron darle de alta el día después q hablamos y ella está igual 🤦🏻‍♀️ solo por q dejamos saber q mi mamá no estaba sola, es lamentable ya q mi mamá llegó muy mal desorientada, alucinando y ansiosa y aún así a ellos no le importa !!! podría decir más pero sino no termino! nunca traigan a sus familiares aquí si de verdad los quieren

Iisa Rivera
10 months ago
4

Todo muy bueno pero deberían darle un cariño al piso y los baños quitarle el hongo en las llaves de la ducha

maria ofarrrill
11 months ago
5

Mariagelee Rijos
11 months ago
5

Excelente

Luna Baldera
1 year ago
5

Isabelo Perez
1 year ago
4

Cuenta con muy buenos servicios.

Miguel
1 year ago
5

Tuve también hay tremendo tratamiento hospitalización

Myriam Rivera
1 year ago
1

Tienen buena promoción e incluso personas que han recibido sus servicios en mejores tiempos administrativos pueden sentirse satisfechas, pero las cosas cambian... la sala de recepción luce lúgubre; y que decir de la persona en Recepción? Sin empatia alguna, llega hasta contestar en forma burlona y hace muecas de menosprecio. No había médico. En qué lugar estoy?, me pregunté, entonces decidí marcharme. Esa fue mi experiencia tan recién como el 12 de enero de 2024 en horas de la mañana. Cuando comuniqué que me marchaba, aquella empleada en Recepción hizo un gesto de encogida de hombros y mueca con la boca; la miré y vi cuán necesitada estaba ella de ayuda. Lector, no crea que era una paciente "colada" en Recepción, tenía uniforme y acceso a la tecnología. Decepción total.

javier orta
1 year ago
2

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