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Pasadena Villa Psychiatric Residential Treatment Centers Smoky Mountain Lodge

3889 Wonderland Lane
Sevierville, TN 37862
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2
Top 10 Rehab in Sevierville
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Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
7.65 / 10
Pasadena Villa - Smoky Mountain Lodge TN 37862
2
Top 10 Rehab in Sevierville
Rehab Score
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
7.65 / 10

About Pasadena Villa Psychiatric Residential Treatment Centers Smoky Mountain Lodge

The facility is accredited through the Joint Commission and is also PsychArmor Certified as a Veteran Ready Healthcare Organization. They also work with autistic adults. They’re in-network with many major health insurers.

The Lodge offers residential treatment, a partial hospitalization program (PHP), and an intensive outpatient program (IOP). The residential treatment program is an inpatient program with staff available 24/7. The staff uses the Social Integration Model of treatment. This consists of putting patients in constant real life situations so they can intervene quickly when necessary.

You’ll have an opportunity to volunteer or even have employment while getting treatment. The primary therapy is group therapy, but you’ll also have individual therapy. They offer many other different types of therapy, too, such as traditional cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), and acceptance and commitment therapy (ACT). You’ll also participate in experiential and family therapy. There’s an animal assisted therapy program as well.

There’s an emphasis on fresh, high quality, nutritious food because nutrition has a direct impact on health and wellbeing. Meals are also used as a time to build community.

The PHP is also a structured intensive treatment program, but you can live at home or in their onsite housing which is gender specific. You’ll have therapy and treatment seven days a week, but you’ll have more space to deal with personal responsibilities. After finishing the PHP, you can transition to the IOP which offers even more independence but still offers a level of support.

Former clients called the views “stunning” and mentioned that the facility was beautiful and clean and the food was amazing. Several clients cited the “amazing” staff and “wonderful” therapists.

Similar Rehab Centers

Latest Reviews

Tom Sissom
2 weeks ago on Google
5
I was very pleased with the treatment and care a loved one received here. The staff was remarkable and the facility was exceptionally clean.
Response from the owner1 week ago
Hi Tom, thank you for your kind feedback! We’re grateful to hear that the compassion and professionalism of our team, along with the welcoming and well-maintained environment, made such a positive impression. Wishing you and your loved one all the best!
Stacie Tonucci
4 weeks ago on Google
5
A family member was treated here for a complex mental illness for a month on more than one occasion. This person made significant progress there from both therapy, group topics, nutrition, and overall wellness. The wrap around care that extends into post discharge support groups and personal contact from their alumni specialist, Buffy, as well as family support groups which welcome family even after discharge and all during the recovery journey, is exceptional. While this person has a difficult diagnosis that has required more than one admission, the continuity of care, the non judgmental welcome back, the hope they extend, and the therapists that (almost all of them) challenge the client to examine deeper foundational beliefs and behaviors that contribute to their cycles and suffering, were very very good, and just what our family memeber needed when ready to despair. SML involve family In the recovery process which can be tricky, but we always accepted the invitation to participate in hopes that our family member would be well again. The location in a beautiful mountain setting is a huge part of the wellness package. Bears wander through, and snow falls covering everything with white, and inspires the clients to hope again. SML also has their nearby Pasadena Villa residential PHP which has proved essential for our family member to step down but still have continuity of care. Highly recommend.
Response from the owner1 week ago
Hi Stacie, thank you for taking time to share such detailed and thoughtful feedback. We’re grateful to hear that the compassionate approach, continuity of support, family involvement, and welcoming environment made such a meaningful impression on your family. We also appreciate your recognition of Buffy and the team’s commitment to providing ongoing support and encouragement throughout the recovery journey. We wish you and your family all the best!
deja
1 month ago on Google
5
I would like to thank and recognize a wonderful group of people including Heather from admissions, Erica and Buffy who were all involved with the treatment program for my son J.M. He was there for 3 weeks June into July and would have definitely continued thru except for dealing with some insomnia issues that caused him to miss groups, activities and all the great experiences Pasadena offers. In just his short time he developed social skills, independence and maturity. The facility is so beautiful and feel grateful, blessed he was able to experience what Smokey Mountain has to offer. Thank you for all you do for our loved ones we appreciate you. Denise M.
Response from the owner1 week ago
Hi there, thank you for your thoughtful review and kind words about our team. We're grateful to hear your son experienced a caring and supportive environment and that you noticed positive growth. We wish you and your family all the best!
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Rehab Score

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8.3 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Pasadena Villa Psychiatric Residential Treatment Centers Smoky Mountain Lodge works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.

Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.

Safe detox requires 24-hour clinical care in Tennessee. This is due to the health risks that are involved during withdrawal. As the brain reacts to the absence of the drug, severe symptoms can occur, depending on the type of drug used. For instance, alcohol and benzodiazepine withdrawal may result in seizures. Fortunately, supervised care in a clinical setting can provide the necessary treatment to avoid health risks and allow you to complete detox safely.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental Health Treatment Centers focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

A Therapeutic Group that educates residents on how to recognize ways in which their thoughts and feelings affect their behaviors. Participants also learn specific techniques and engage in role play activities to solidify their knowledge and practice of said techniques.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Equine therapy, aka equine-assisted therapy (EAT), is a form of experiential therapy that involves interactions and activities with horses. It does not necessarily involve riding horses, but all activities related to horses, such as feeding, grooming, haltering and leading them. A mental health professional frequently oversees the activities (often in conjunction with a horse professional), and helps patients process their thoughts, feelings, and behavior patterns during and/or after the interaction.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

A therapeutic group that addresses family relationships and promotes positive, healthy communication. Group discussions include family conflict and problem-solving, codependency, family roles, and healthy boundaries. Group members can identify and process feelings about family dysfunction and issues of grief and loss..

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Recreational therapy supports addiction recovery by giving you structured activities that promote physical and mental health. These help build a supportive network of your peers that promotes sobriety. Activities can include sports, creative arts, and outdoor adventures that help you reduce cravings, manage stress, and give you an emotional outlet.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • mountain iconMountain Views

Staff & Accreditations

Staff

Jim Patton

CEO

Maddison Park, MSW, LCSW

Director of Clinical Services

Brigette Sitarski, LPC

Director of Clinical Services

Kylie Kolassa, RN

Director of Nursing

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Pasadena Villa Psychiatric Residential Treatment Centers Smoky Mountain Lodge.

Contact Information

Building icon

3889 Wonderland Lane
Sevierville TN, 37862

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Reviews of Pasadena Villa Psychiatric Residential Treatment Centers Smoky Mountain Lodge

4.09/5 (336 reviews)
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Reviews

1
PLEASE DON’T!

PLEASE DON’T! Traumatic experience for our entire family. This facility is unethical, incompetent and dangerous. We were excited by the promise of great care in a wonderful environment. This facility, which presents itself with expertise in treating complex cases and ASD ... Read More

Andrea M.
Reviewed on 2/17/2025
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1
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1
Value
1
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Nothing like advertised

Very disappointed in this place. They do a great job selling you on it over the phone but it is nothing like the website says. Way too much free time and the family program is terrible.

Faith J.
Reviewed on 3/15/2024
Staff
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1
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I would not recommend this facility. We sent our son here after seeing what they advertised on the web-site and reading the qualifications of the physician's on staff there. Communication is horrible!! The only time they will talk with you is about payments and cost. The ... Read More

Reviewed on 9/12/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.14 (326 reviews)
Austin
22 hours ago
5

Pasedena is amazing!!

Kim Fullenkamp
2 days ago
1

Our daughter spent approximately six weeks at Pasadena Villa Smoky Mountain Lodge. Based on our family’s experience, I cannot recommend SML. Before admission, I was very specific that we were looking for dedicated DBT and CBT programming and animal/equine-assisted therapy. These were important factors in choosing SML. What our daughter actually received did not match what I understood had been represented during admissions. Had the program been accurately described, I would have continued looking elsewhere. Communication and follow-through were extremely frustrating. Our daughter had an established psychiatrist, therapist and PCP, with signed releases in place. I repeatedly provided their information and requested coordination, particularly while significant medication changes were being made. At the direction of her SML therapist, I emailed the Medical Director twice with medication questions and requests for clinical rationale. Neither email was acknowledged or answered. During her stay, our daughter developed significant pitting edema and rapid weight gain. Testing and follow-up were discussed, yet we left without a clear understanding of the complete evaluation, results or recommended follow-up. Family involvement was also disappointing. During approximately six weeks of residential treatment, we had one family therapy session, which I specifically requested to discuss expectations for her return home. At discharge, we still lacked much of the information I had requested regarding medication changes and responses, testing/results, measurable progress, therapies received and recommendations for continued care. Information I specifically requested be sent to her established psychiatrist was not sent as requested. Problems continued after discharge. Numerous belongings held by SML were not returned before she was transported to the airport. I was initially asked to provide a credit card to pay to have them returned. SML eventually paid after I objected. A folder containing original medical/insurance documents also remained at SML and required repeated follow-up for more than two weeks to get back. Medicaid documentation still appears to be missing. I do want to recognize Buffy and Charis, who genuinely tried to help us. My dissatisfaction is not about one employee. It is about the overall pattern of poor communication, coordination, transparency, documentation and follow-through. Since discharge, a parent who was actively considering SML for her child found an older post I had made in a Facebook support group and contacted me asking whether I recommended SML. I shared our experience and told her I did not. That interaction is one reason I’m posting this publicly. Parents searching for residential mental-health treatment are often scared, exhausted and desperate for help. We join support groups, search for information and reach out to other families because we often feel incredibly isolated in this process. We talk to one another. Families deserve accurate information before making such an enormous medical, emotional and financial decision. I wish another parent had been able to tell me what I know now. I have documented our experience, completed SML’s post-treatment survey and requested contact information to submit a formal complaint to senior leadership. Based on our experience, I cannot recommend Pasadena Villa Smoky Mountain Lodge.

Kylee Hubbard
1 week ago
5

When I tell you this place helps. You get out what you put in. I went for med management. I havent had a hallucination in weeks after nine years. The key to therapy is you cant hear the answers until you feel safe enough to hear it. If you allow yourself to trust Pasadena Villa, they will absolutely help you. Plus, you will be WELL fed.

Response from the owner
Hi Kylee, thank you for sharing such meaningful feedback! We’re grateful to hear that the safe, supportive environment and dedication of the Pasadena Villa team made such a positive impression. Your reflections on the importance of trust and feeling comfortable throughout the process are especially meaningful. Wishing you all the best!
Tenille
1 week ago
5

Everything was excellent and I would absolutely recommend to anyone who needs some help. Not only did Pasadena Villa save me and my life, but it also saved my marriage! I could write a novel on my experience here, but come check in for yourself and see the quality of care here.

Response from the owner
Thank you for sharing your feedback with us. Our team is excited to learn that you had a great experience. We are proud of the progress you've made and wish you only the best!
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