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Pasadena Villa Psychiatric Residential Treatment Centers Smoky Mountain Lodge

3889 Wonderland Lane Sevierville, TN 37862
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Top 10 Rehab In Sevierville
Pasadena Villa - Smoky Mountain Lodge TN 37862
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Top 10 Rehab In Sevierville

About Pasadena Villa Psychiatric Residential Treatment Centers Smoky Mountain Lodge

The facility is accredited through the Joint Commission and is also PsychArmor Certified as a Veteran Ready Healthcare Organization. They also work with autistic adults. They’re in-network with many major health insurers.

The Lodge offers residential treatment, a partial hospitalization program (PHP), and an intensive outpatient program (IOP). The residential treatment program is an inpatient program with staff available 24/7. The staff uses the Social Integration Model of treatment. This consists of putting patients in constant real life situations so they can intervene quickly when necessary.

You’ll have an opportunity to volunteer or even have employment while getting treatment. The primary therapy is group therapy, but you’ll also have individual therapy. They offer many other different types of therapy, too, such as traditional cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), and acceptance and commitment therapy (ACT). You’ll also participate in experiential and family therapy. There’s an animal assisted therapy program as well.

There’s an emphasis on fresh, high quality, nutritious food because nutrition has a direct impact on health and wellbeing. Meals are also used as a time to build community.

The PHP is also a structured intensive treatment program, but you can live at home or in their onsite housing which is gender specific. You’ll have therapy and treatment seven days a week, but you’ll have more space to deal with personal responsibilities. After finishing the PHP, you can transition to the IOP which offers even more independence but still offers a level of support.

Former clients called the views “stunning” and mentioned that the facility was beautiful and clean and the food was amazing. Several clients cited the “amazing” staff and “wonderful” therapists.

Latest Reviews

Jingle Blades
1 week ago on Google
5
The techs...Alex, Ty, Cody, david, Heidi, marrisa, and steph.. were the best.. oh, and the culinary team! 🖤 Yes, there are some things that could be looked into to make it better but in the long run its absolutely a great place. Thank you Pasadena. 🦇 P.s. Ashley, Buffy, and Ed are great at what they do. 🖤
Response from the owner1 week ago
Thank you for your genuine review. It is wonderful to hear that you had a great experience in our program and with our staff. We are proud to be a part of your journey through this process and wish you the very best!
K N
2 weeks ago on Google
3
Pasadena… it takes a villa. This place is great, with a few minor flaws. The food is excellent, the kitchen staff really cares about meeting everyone’s dietary needs. The therapists, especially Lucinda, are great, they continually challenge negative thinking patterns in a supportive way. The techs, for the most part, were fantastic. They are overworked and their frustration would sometimes spill over onto us as patients. The medication management is easily the worst part about this place. The medication line takes forever to get through, I was given the wrong medication on more than one occasion, and my medication was lost or misplaced on more than one occasion, along with many other people. I really appreciated the weekly community meetings so management could hear and implement solutions to our concerns. All in all, if I needed this level of care again I would definitely return to Pasadena Villa with hopes that the med management has changed for the better.
Response from the owner1 week ago
Thank you for sharing your feedback. We’re glad to hear you felt supported by our therapists, techs, and kitchen staff, and that your experience at Pasadena Villa was overall positive. We’re sorry to hear about your concerns with medication management and would like to learn more so we can continue improving. Please reach out to our CEO, Brenda Keller, at 865-366-5820.
Michael hunter
2 weeks ago on Google
5
Pasadena villa has been incredible in the recovery process. Along with healing in the mind and body. I've come into treatment at the beginning of the month roughly a month ago the day the day off the 28th in which of October not knowing the difference. Between anxiety and a bellyache if I'm being honest with the reviewer along with reviewing. Of who is reading this I worked on my mind spirit and body I need Pasadena Villa has provided groups. Fabulous meals the kitchen staff works hard on 3 provided meals a day room service has been impeccably on the point. Of classification in which the rooms and what you sleep and find comfort in are clean standards that they have within the company. I would highly recommend this place for anyone searching or trying to fix the body mentally or physically.
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Rehab Score

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7.6 / 10

Accepted Insurance

Pasadena Villa Psychiatric Residential Treatment Centers Smoky Mountain Lodge works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.

aftercare iconAftercare Support

Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.

24-hour icon24-Hour Clinical Care

Safe detox requires 24-hour clinical care in Tennessee. This is due to the health risks that are involved during withdrawal. As the brain reacts to the absence of the drug, severe symptoms can occur, depending on the type of drug used. For instance, alcohol and benzodiazepine withdrawal may result in seizures. Fortunately, supervised care in a clinical setting can provide the necessary treatment to avoid health risks and allow you to complete detox safely.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental Health Treatment Centers focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

A Therapeutic Group that educates residents on how to recognize ways in which their thoughts and feelings affect their behaviors. Participants also learn specific techniques and engage in role play activities to solidify their knowledge and practice of said techniques.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Equine therapy, aka equine-assisted therapy (EAT), is a form of experiential therapy that involves interactions and activities with horses. It does not necessarily involve riding horses, but all activities related to horses, such as feeding, grooming, haltering and leading them. A mental health professional frequently oversees the activities (often in conjunction with a horse professional), and helps patients process their thoughts, feelings, and behavior patterns during and/or after the interaction.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

A therapeutic group that addresses family relationships and promotes positive, healthy communication. Group discussions include family conflict and problem-solving, codependency, family roles, and healthy boundaries. Group members can identify and process feelings about family dysfunction and issues of grief and loss..

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Recreational therapy supports addiction recovery by giving you structured activities that promote physical and mental health. These help build a supportive network of your peers that promotes sobriety. Activities can include sports, creative arts, and outdoor adventures that help you reduce cravings, manage stress, and give you an emotional outlet.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • mountain iconMountain Views

Staff & Accreditations

Staff

Jim Patton

CEO

Maddison Park, MSW, LCSW

Director of Clinical Services

Brigette Sitarski, LPC

Director of Clinical Services

Kylie Kolassa, RN

Director of Nursing

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

3889 Wonderland Lane
Sevierville TN, 37862

Fact checked and written by:
Susan Bertram, BA
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Sevierville

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Reviews of Pasadena Villa Psychiatric Residential Treatment Centers Smoky Mountain Lodge

4.04/5 (284 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
186
4
29
3
8
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12
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50

Reviews

1
PLEASE DON’T!

PLEASE DON’T! Traumatic experience for our entire family. This facility is unethical, incompetent and dangerous. We were excited by the promise of great care in a wonderful environment. This facility, which presents itself with expertise in treating complex cases and ASD ... Read More

Andrea M.
Reviewed on 2/17/2025
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
1
Nothing like advertised

Very disappointed in this place. They do a great job selling you on it over the phone but it is nothing like the website says. Way too much free time and the family program is terrible.

Faith J.
Reviewed on 3/15/2024
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
1

I would not recommend this facility. We sent our son here after seeing what they advertised on the web-site and reading the qualifications of the physician's on staff there. Communication is horrible!! The only time they will talk with you is about payments and cost. The ... Read More

Reviewed on 9/12/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (274 reviews)
Jingle Blades
1 week ago
5

The techs...Alex, Ty, Cody, david, Heidi, marrisa, and steph.. were the best.. oh, and the culinary team! 🖤 Yes, there are some things that could be looked into to make it better but in the long run its absolutely a great place. Thank you Pasadena. 🦇 P.s. Ashley, Buffy, and Ed are great at what they do. 🖤

Response from the owner
Thank you for your genuine review. It is wonderful to hear that you had a great experience in our program and with our staff. We are proud to be a part of your journey through this process and wish you the very best!
K N
2 weeks ago
3

Pasadena… it takes a villa. This place is great, with a few minor flaws. The food is excellent, the kitchen staff really cares about meeting everyone’s dietary needs. The therapists, especially Lucinda, are great, they continually challenge negative thinking patterns in a supportive way. The techs, for the most part, were fantastic. They are overworked and their frustration would sometimes spill over onto us as patients. The medication management is easily the worst part about this place. The medication line takes forever to get through, I was given the wrong medication on more than one occasion, and my medication was lost or misplaced on more than one occasion, along with many other people. I really appreciated the weekly community meetings so management could hear and implement solutions to our concerns. All in all, if I needed this level of care again I would definitely return to Pasadena Villa with hopes that the med management has changed for the better.

Response from the owner
Thank you for sharing your feedback. We’re glad to hear you felt supported by our therapists, techs, and kitchen staff, and that your experience at Pasadena Villa was overall positive. We’re sorry to hear about your concerns with medication management and would like to learn more so we can continue improving. Please reach out to our CEO, Brenda Keller, at 865-366-5820.
Michael hunter
2 weeks ago
5

Pasadena villa has been incredible in the recovery process. Along with healing in the mind and body. I've come into treatment at the beginning of the month roughly a month ago the day the day off the 28th in which of October not knowing the difference. Between anxiety and a bellyache if I'm being honest with the reviewer along with reviewing. Of who is reading this I worked on my mind spirit and body I need Pasadena Villa has provided groups. Fabulous meals the kitchen staff works hard on 3 provided meals a day room service has been impeccably on the point. Of classification in which the rooms and what you sleep and find comfort in are clean standards that they have within the company. I would highly recommend this place for anyone searching or trying to fix the body mentally or physically.

Gabe Brown
3 weeks ago
5

Coming to Pasadena Villa has been one of the most important decisions of my life. I struggled with finding the right support system and treatment, and I was honestly out of hope. I figured I’d try the “extreme” which was residential treatment. One of the most important parts of my first week was getting on different meds and finding the correct diagnosis. Not only was this validating, but it made the rest of the experience fall into place. When it comes to the therapists — I have never felt as supported as I have felt here. They work incredibly hard and actually see that you are getting the things you need. The psychiatric techs are absolutely impressive. These are the people who will be checking on you and be around to ask questions or ask for help. In my experience there were definitely highs and lows , but now that I look back at the whole process I am so thankful for this program. My only criticism is the amount of time it takes to get new prescriptions. I personally know clients that went 3 to 4 days without meds. If you are coming from an intensive hospital stay make sure you have meds to bring until the clinical team at Pasadena can catch up. If you need the help, I implore you take the opportunity and stick it through. It has changed my life completely.

Response from the owner
Hi Gabe, thank you for your kind review. Our team is glad to hear that you had a great experience with our team and programming. We’re proud of the work you put into your recovery and grateful Smoky Mountain Lodge could be part of your journey. We’re sorry to hear about your concern with prescription timing and would like to learn more—please reach out to our CEO, Brenda Keller, at 865-366-5820.
Billy Leviss
3 weeks ago
5

⸻ ⭐⭐⭐⭐⭐ When I first came to Pasadena Villa SML, I was in one of the darkest places of my life. I had so many trust issues that I could barely speak up, because in my head I was sure this would be just like every other place — that they’d give up on me and move on. But that didn’t happen here. Maddison, Alexia, Morgan, Buffy, and the entire Pasadena team looked at me and said, “we see something in this kid, let’s develop him.” Those words, and the way they lived them out every single day, changed everything for me. To me, Pasadena Villa has been like my Tom Brady moment. When Brady first came into the NFL, he was a sixth-round pick — overlooked, doubted, and not expected to succeed. But with the right coaching, belief, and system, he became the greatest of all time. Pasadena gave me exactly what Brady got: the guidance, support, and tools I needed to grow, succeed, and believe in myself. They didn’t just help me survive — they showed me how to thrive. Before Pasadena, I felt lost, broken, and doubted, much like the New England Patriots were before Bill Belichick took over. When Belichick arrived, he transformed the team into a dynasty, giving them the structure, discipline, and culture they needed to become champions. Pasadena did the same for me. They provided the plan, the team, and the support I needed to develop into my best self. At the same time, they inspired me like Coach Prime, Deion Sanders. Coach Prime has an incredible way of motivating and challenging players to reach their full potential while showing them they can achieve greatness on and off the field. That’s exactly what Maddison, Alexia, Morgan, Buffy, and the entire Pasadena team did for me. They pushed me to grow, supported me when I struggled, and believed in me even when I doubted myself. One of the biggest ways they changed my life is by helping me move on from my trauma. I had been carrying so much pain from my past, and it felt like it was holding me back from ever moving forward. Here, they didn’t just tell me to “get over it.” They walked with me through it, helped me process it, and gave me the tools to actually move on and start healing. That’s something no other place had ever been able to do for me. They also helped me manage my medical challenges. For years, I felt like my health issues were ignored, dismissed, or mishandled. At Pasadena, Maddison, Alexia, Morgan, Buffy, and the team actually listened. They took my medical stuff seriously, supported me through it, and helped me balance both my physical health and my mental health. That care has made an enormous difference in my life. I can’t put into words how much these people mean to me. They never once gave up, no matter how quiet I was or how much I struggled. Instead, they invested in me, challenged me, mentored me, and showed me real compassion and care. Pasadena Villa SML didn’t just support me — they saved my life. If you’re considering this place, know this: they don’t just talk about helping people, they truly do it. They meet you where you are, they believe in you when you don’t believe in yourself, and they show you the way to succeed — just like Tom Brady showed me. Thanks to Pasadena, I finally feel like I have a future, and I’ll carry the lessons I learned here with me for the rest of my life and this achievement will never be forgotten.

Response from the owner
Hi Billy, thank you for sharing your positive and heartfelt feedback. We are delighted that our team was able to support you during such a transformative time in your life. Our team is incredibly proud of the progress you've made and wish you all the best! We are here for you.
Jake Dahl
3 weeks ago
5

Response from the owner
Hi Jake. Thank you for sharing your positive feedback about your time at Smoky Mountain Lodge. Your kind words mean a great deal to our team and will surely inspire others who are considering treatment. We’re proud of the progress you’ve made and wish you continued healing on your journey.
Chancellor Jemison
1 month ago
5

My Journey with Pasadena Villa Smoky Mountain Lodge When I first arrived at Pasadena Villa Smoky Mountain Lodge, I was in a place of uncertainty, fear, and emotional exhaustion. I knew I needed help, but I didn’t fully understand what healing could look like — or how much I was truly capable of growing. What I found at Pasadena Villa was more than a treatment center — it was a place of compassion, structure, and genuine understanding. From the moment I stepped onto the beautiful grounds surrounded by the serenity of the Smoky Mountains, I felt a sense of peace I hadn't known in a long time. The staff welcomed me without judgment, meeting me where I was with kindness and patience. The therapists, case managers, and support staff didn’t just go through the motions — they truly listened, supported, and challenged me in all the right ways. Each day brought opportunities to look inward, process my pain, and start rebuilding not only my mental and emotional health but also my sense of identity. Through individual and group therapy, social integration activities, and mindfulness practices, I slowly began to rediscover myself. I learned that recovery isn’t linear, and that healing takes time — but also that I had the strength to walk that path. One of the most powerful parts of my journey was being part of a community that understood the highs and lows of mental health recovery. I didn’t feel alone. I was supported by people — both staff and fellow clients — who reminded me that vulnerability is strength and that progress, no matter how small, matters. Today, I can honestly say I am not the same person I was when I walked into Pasadena Villa. I’ve grown in ways I never thought possible. I’ve learned to recognize my triggers, regulate my emotions, set boundaries, and advocate for myself. I’ve gained the tools to face life with clarity, resilience, and hope. Pasadena Villa Smoky Mountain Lodge gave me more than just treatment — they gave me a second chance at life. And for that, I am endlessly grateful.

Response from the owner
Thank you so much for your beautiful and heartfelt words. We are truly honored to have been part of your journey and are grateful you chose to share your experience with us. It means the world to hear that you felt supported and empowered during your time at Pasadena Villa. We wish you continued strength, growth, and fulfillment in all that lies ahead.
Zoe Pehrson
1 month ago
5

Some of the most caring & compassionate individuals I have ever had the pleasure of meeting. A good place to heal & grow.

Response from the owner
Hi Zoe, thank you for sharing your positive feedback with us. Our team is excited to learn that you had a great experience. We are proud of the progress you've made and wish you only the best!
Angela Ponusky
1 month ago
5

Smoky Mountain Lodge seriously saved my life. I went because of an all of a sudden deep depression. I had never really believed in this type of treatment and I was blown away about the help I received. I chose residential treatment because I just wanted help fast!! And I received help fast. Seriously if anyone doubts treatment, DON’T. From the administration to the staff to my peers I’m thankful. All the classes they have are seriously mind blowing!! Simple things that can change your life. I also must give kudos to the kitchen staff for out of this world meals. I’d live there if I could Lol. Thank you Smoky Mountain Lodge Pasadena for the amazing help. Angela.

Response from the owner
Hi Angela, thank you for your heartfelt review. We're so glad to hear that your experience with our program and team was both positive and transformative. It’s an honor to have been part of your journey, and we wish you continued success moving forward. Please know we're always here for you.
Tenille
1 month ago
5

Everything was excellent and I would absolutely recommend to anyone who needs some help

Response from the owner
Thank you for sharing your feedback with us. Our team is excited to learn that you had a great experience. We are proud of the progress you've made and wish you only the best!
Prishika Patlolla
1 month ago
5

I was scared going into treatment but the staff at Smoky Mountain Lodge made me feel so welcomed and safe! They have great groups here and the facility is very accommodating with any dietary needs as well. The techs are very kind and the garden outside is peaceful and you can go outside anytime throughout the day. Animal Assisted Therapy was a great experience with Pasadena Villa. They treat you with respect and are here to help. I feel extremely grateful for this experience.

Response from the owner
Thank you for your genuine review. It is wonderful to hear that you had a great experience in our program and with our staff. We are proud to be a part of your journey through this process and wish you the very best!
Jocelyn Livier
1 month ago
5

A best friend stayed here and it was there first time doing residential. They were able to stay in touch with me throughout the process and spoke highly of the place. They especially liked the food and their living arrangements. :)

Response from the owner
Hi Jocelyn. Thank you for sharing your positive feedback about Smoky Mountain Lodge. Our team is so glad to hear that your best friend had a great experience with our programming! We wish you both the best!
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