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Pasadena Villa Psychiatric Residential Treatment Centers Smoky Mountain Lodge

3889 Wonderland Lane Sevierville, TN 37862
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Pasadena Villa - Smoky Mountain Lodge TN 37862

About Pasadena Villa Psychiatric Residential Treatment Centers Smoky Mountain Lodge

Pasadena Villa – Smoky Mountain Lodge is a residential treatment center for adults over 18. It’s located in the Smoky Mountains in Sevierville, Tennessee. The facility emphasizes treating psychiatric conditions and treats substance use as a co-occurring disorder.

The facility is accredited through the Joint Commission and is also PsychArmor Certified as a Veteran Ready Healthcare Organization. They also work with autistic adults. They’re in-network with many major health insurers.

The Lodge offers residential treatment, a partial hospitalization program (PHP), and an intensive outpatient program (IOP). The residential treatment program is an inpatient program with staff available 24/7. The staff uses the Social Integration Model of treatment. This consists of putting patients in constant real life situations so they can intervene quickly when necessary.

You’ll have an opportunity to volunteer or even have employment while getting treatment. The primary therapy is group therapy, but you’ll also have individual therapy. They offer many other different types of therapy, too, such as traditional cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), and acceptance and commitment therapy (ACT). You’ll also participate in experiential and family therapy. There’s an animal assisted therapy program as well.

There’s an emphasis on fresh, high quality, nutritious food because nutrition has a direct impact on health and wellbeing. Meals are also used as a time to build community.

The PHP is also a structured intensive treatment program, but you can live at home or in their onsite housing which is gender specific. You’ll have therapy and treatment seven days a week, but you’ll have more space to deal with personal responsibilities. After finishing the PHP, you can transition to the IOP which offers even more independence but still offers a level of support.

Former clients called the views “stunning” and mentioned that the facility was beautiful and clean and the food was amazing. Several clients cited the “amazing” staff and “wonderful” therapists.

Latest Reviews

Alexis High
2 months ago on Google
5
this place changed my life. I wasn t even aware that a place like this existed. This was my first time in residential treatment and I was so nervous because I do get nervous and social situations and going to a whole new state freaked me out too but the staff, nurses and therapists were so friendly and welcoming that it wasn t long that I felt right at home.Through going to groups, walking around the beautiful campus, and going to animal therapy, I was able to reconnect with myself. There are a lot of groups throughout the day about various helpful topics.The food is so good and they serve a variety of different cuisines. However, if you don t like with their serving that night, you can put in a form to get a substitution meal which are just as good.They have a community meeting every week where you can voice your concerns. And they really do listen to you. Most of them who lead the meeting, take notes and follow up. They really do care about the patients there.Martina, one of the patient advocates, is absolutely amazing at what she does. there is not even words to describe how great she is. If you have any concerns, she will do everything in her power to help you and really advocate for you.overall, this place is such a beautiful, serene location to just be present, work on your mental health and meet some great people along the way. I would recommend going here to anyone.
Response from the owner4 days ago
Thank you for your 5-star review!
Jenn
2 months ago on Google
5
I had a phenomenal experience at Pasadena Villa. It was an awaken from a dark place with a lot of work. I want to thank the staff that were there to support me along the way. Lucinda my therapist was my rock. She uncovered and helped me come a long way. The Techs were great...Kellan, Cody, Ty, Sam, David, Stephanie, Heidi, Tabitha, Savannah, Amy....I want to thank Client Services Martina and Emily. I want to say thank you to the nurses for their hard work. To Jessica and Hannah yall are awesome as well. The therapists that runs groups and are there for support are not forgotten. We wouldn't be where we are without yall, especially Ed. The experience clinically was one that helped me learn coping skills and life skills out of the facility. The real therapy happens in the milieu with sessions by the fire. We are truly one big family. It takes a Villa to get to a better place.
Response from the owner2 months ago
Hi Jenn, it's wonderful to hear such kind remarks about our staff and your experience at Smoky Mountain Lodge. Our team is grateful for your generous words and the positive impact they will have on others seeking treatment. We are proud of the work you have put in during this process and wish you only the best!
Miranda Effinger
2 months ago on Google
5
I just wanna say thank you to my psychiatrist Rhonda for listening to me whenever it comes to my psych meds and helping me understand that it s not gonna be perfect and that we have to adjust some things as we continue on our journey of treatment with mental and our drug addiction. How much things to the staff Heidi, who pick me up from the motel and brought me to the program and put up with all of my questions along the ride also I wanna say things to the medical staff that listened to me about the symptoms that I was going through and scheduling me appointment to go see the OB doctor and much thanks to Dianna for teaching the class about menopause. I feel like more doctors should be more studies on that so that as women can get the correct help that we need and my therapist Alexia she s amazing and to Tony who is the life skills coach with helping us to learn to budget I know who is there to help us with certain things as in me a protective order on my ex and A major things to Lucinda and Ed who listen to me throughout my problems that I was going through, but not understanding my child and what he s going through and Miss Martinez who did my intake she is a very polite and a respectable listener that doesn t shove you away and is probably to help you in any kind of way that she can help you, and I want to do another shout out to Alex one of the text who noticed that I was going through some things and he directed me to go to the nurses station to talk to them and thanks for paying attention when others didn t finally get a Helpthat I need so I can continue my life so I can be a better Better friend, mother sister, daughter And I know my job is gonna be super proud. Thanks for everything.
Response from the owner2 months ago
Hi Miranda. Thank you for your kind review. Our team is thrilled to learn that you have had such a transformative experience in our program and are truly grateful that you chose Pasadena Villa to be part of your journey. Keep up the great work you are doing and know we are here for you!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.4 / 10

Location

Accepted Insurance

Pasadena Villa Psychiatric Residential Treatment Centers Smoky Mountain Lodge works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.
24-hour icon24-Hour Clinical Care
Safe detox requires 24-hour clinical care in Tennessee. This is due to the health risks that are involved during withdrawal. As the brain reacts to the absence of the drug, severe symptoms can occur, depending on the type of drug used. For instance, alcohol and benzodiazepine withdrawal may result in seizures. Fortunately, supervised care in a clinical setting can provide the necessary treatment to avoid health risks and allow you to complete detox safely.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental Health Treatment Centers focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

A Therapeutic Group that educates residents on how to recognize ways in which their thoughts and feelings affect their behaviors. Participants also learn specific techniques and engage in role play activities to solidify their knowledge and practice of said techniques.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Equine therapy, aka equine-assisted therapy (EAT), is a form of experiential therapy that involves interactions and activities with horses. It does not necessarily involve riding horses, but all activities related to horses, such as feeding, grooming, haltering and leading them. A mental health professional frequently oversees the activities (often in conjunction with a horse professional), and helps patients process their thoughts, feelings, and behavior patterns during and/or after the interaction.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

A therapeutic group that addresses family relationships and promotes positive, healthy communication. Group discussions include family conflict and problem-solving, codependency, family roles, and healthy boundaries. Group members can identify and process feelings about family dysfunction and issues of grief and loss..

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Recreational therapy supports addiction recovery by giving you structured activities that promote physical and mental health. These help build a supportive network of your peers that promotes sobriety. Activities can include sports, creative arts, and outdoor adventures that help you reduce cravings, manage stress, and give you an emotional outlet.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • mountain iconMountain Views

Staff & Accreditations

Staff

Jim Patton

CEO

Maddison Park, MSW, LCSW

Director of Clinical Services

Brigette Sitarski, LPC

Director of Clinical Services

Kylie Kolassa, RN

Director of Nursing

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (866) 950-0565
Building icon

3889 Wonderland Lane
Sevierville TN, 37862

Fact checked and written by:
Susan Bertram, BA
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Sevierville

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Reviews of Pasadena Villa Psychiatric Residential Treatment Centers Smoky Mountain Lodge

3.85/5 (110 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
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47

Reviews

1
PLEASE DON’T!

PLEASE DON’T! Traumatic experience for our entire family. This facility is unethical, incompetent and dangerous. We were excited by the promise of great care in a wonderful environment. This facility, which presents itself with expertise in treating complex cases and ASD ... Read More

Andrea M.
Reviewed on 2/17/2025
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
1
Nothing like advertised

Very disappointed in this place. They do a great job selling you on it over the phone but it is nothing like the website says. Way too much free time and the family program is terrible.

Faith J.
Reviewed on 3/15/2024
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
1

I would not recommend this facility. We sent our son here after seeing what they advertised on the web-site and reading the qualifications of the physician's on staff there. Communication is horrible!! The only time they will talk with you is about payments and cost. The ... Read More

Reviewed on 9/12/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Carey
1 week ago
5

Pasadena Villa changed my life and outlook for myself and getting well. The staff was fantastic and all therapists and clinical staff, and many others truly cared about me and my progress of recovery. Various types of group and individual therapy spearheaded this, along with music and art therapy. The other fellow clients were a great support system for me as well which I still keep up with to this day. It is a scary process to begin, but absolutely worth it. Pasadena Villa/Smoky Mountain Lodge truly cares about their charge of helping people in need, whether it be mental illness, substance abuse, or both. I learned that I can accomplished my goals while at the Lodge. I finally begin to believe in myself again, as well as restored faith with my God, faith in humanity, and faith that I can get well. Anyone can if they commit to it. All people in need owe this wonderful renewal of life to themselves, and that process was started at Pasadena Villa.

Response from the ownerInvalid relative date format:
Hi Carey, Thank you for sharing your positive and heartfelt feedback. We are delighted that our team was able to support you during such a transformative time in your life. Our team is incredibly proud of the progress you've made and wishes you all the best!
Taylor D
1 week ago
5

I was at Pasadena Villa Smoky Mountain Lodge for a little over 3 months in winter/spring of 2020. This place SAVED MY LIFE! I don’t know where I would be today if I hadn’t taken a chance and admitted myself into Pasadena. The staff here are beyond wonderful. From administration, to nursing, to therapists, to the psychiatric technicians, to the maintenance/housekeeping team...everyone truly has a heart for this and loves the residents. There was constant support and love 24/7. The facility was beautiful! It was like staying in a resort. There are huge windows in the main room that looks out to the gorgeous garden area, and the beautiful smoky mountains! I loved sitting on the couches and watching the sunrise in the mornings. It always started my day out on a great note! Obviously at any facility there will be some problems and things that upset you, but truly I can’t speak highly enough about this place. Sure, there were occasional miscommunication problems and things I didn’t love, but overall it’s an amazing place. I will say, the first few days or maybe a week are very difficult for most people. Being in a new place away from your life and family is hard. It does GET BETTER!!! The food is INCREDIBLE! The culinary staff really knows what they are doing and put a lot of effort into making our meals excellent. I made lifelong friendships while being there. The peers you will meet are a huge part of making it through this difficult journey. They do a lot of fun team building groups and interactive activities. The therapy groups are so great, and so informative. I learned so much from attending those groups. They have something for all the issues you could be struggling with. I would recommend this facility to anyone who is struggling and needs to make a change in their life! You will get from it what you put in! If you truly want to make a difference in your life and get better, and you attend groups and really put your all into therapy... you will benefit from the program.

Response from the ownerInvalid relative date format:
Hi Taylor. Thank you for sharing your positive feedback! We feel honored to be a part of your recovery journey and are so proud of the progress you have made. Each member of our staff strive to provide compassionate and nurturing care that empowers our clients to sustain long-term recovery. Our goal is to work with our clients and their families to customize a treatment program that meets the specific needs of our client so they develop the skills needed to live life outside of treatment. We wish you continued success and happiness!
Austin Garner
1 week ago
5

Their approach to recovery is the best one by far they really/ set you up for success in the real world and provide the best tools so that when your out you thrive.

Response from the ownerInvalid relative date format:
Hi Austin, it's wonderful to hear such kind feedback about your experience at Pasadena Villa. Our team is grateful for your generous words and the positive impact they will have on others seeking treatment. We are proud of the work you have put in during this process and wish you only the best!
Call me Rich
3 weeks ago
5

This place saved my life. Got me the diagnosis I needed, awesome food and awesome staff. Helped me process my own trauma and symptoms and I came out so much better and stronger. Thank you Pasadena Villa!

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback with us. Our team is excited to learn that you had a wonderful experience during your time here. We are extremely proud of the progress you've made and wish you only the best!
Stephanie Dunphy
3 weeks ago
5

Coming to Pasadena has been life-changing. Pasadena offers a comprehensive support system, from groups, therapists, and fellow peers. The culinary team is amazing and willing to work with you.In addition, the techs are super friendly. I've seen my confidence grow and my mood improve. I would highly recommend Pasadena to anyone struggling :)

Response from the ownerInvalid relative date format:
Hi Stephanie. Thank you for your genuine review. It is wonderful to hear that you had a transformative experience in our program. We are proud to be a part of your journey through this process and wish you the very best!
Emerald McGehee
3 weeks ago
5

I was a patient here in July-August of 2023, and it's really where things started to take a turn for the better. I had been to a psych ward 3 times and finally said I needed something else. I've since started a meaningful career and been able to do really difficult things that I wouldn't have been able to do before. My life is so much better, and Smoky Mountain Lodge is where that started.

Response from the ownerInvalid relative date format:
Hi Emerald. Thank you for your kind feedback. Our team is thrilled to learn that you have had such a transformative experience in our program and are truly grateful that you chose Pasadena Villa to be part of your journey. Keep up the great work you are doing and know we are here for you!
Dream Walker
4 weeks ago
5

Smoky Mountain lodge helped me so much ! I was feeling depressed prior to admission. SMH really helped me on my healing journey/recovery. Everyone is super welcoming and kind. The techs, therapists, providers, and nurses truly care about you! The food is so amazing at SML! They are also super accommodating with special diets! I enjoyed that they had psy education classes because I learned so much. The program is truly amazing and I’ve learned so much from the classes.

Response from the ownerInvalid relative date format:
Thank you for your genuine and kind review! It is wonderful to hear that you had a transformative experience in our program and had a great connection with our staff. We are proud to be a part of your journey through this process and wish you the very best!
Paul
1 month ago
5

My experience at Pasadena Villa at Smoky Mountain Lodge was more than I expected. The admissions process was smooth and professional. I received my treatment plan days after I arrived. Before I arrived, the rules that needed to be adhered to for the safety of all were explained professionally and courteously. All of the therapists who in fact teach the classes/groups were totally vested in the care of the patients. They honestly enjoy helping people. The kitchen staff were on top of my personal dietary needs. The food was wonderful. I personally enjoyed the steak sandwich. You didn’t need teeth. The medical staff was top notch and paid very close attention to my medications. Overall I believe Pasadena Villa has the best interest of each patient involved, and they’re super friendly and supportive, too.

Response from the ownerInvalid relative date format:
Hi Paul. We are thrilled to hear that you have had a positive experience at Smoky Mountain Lodge! Thank you for sharing your genuine feedback. Each of our employees strives to provide the best care possible, and we are honored to be a part of your recovery journey. We wish you continued success and are here for you!
lindsay
1 month ago
4

I enjoyed most of my stay here. The animal assisted therapy was great, along with the therapists and psych techs. There were some issues with addressing incidents among the patients. I wish that there were more outdoor activities. Although the wellness walks were nice, it would be great if we were able to do other things outside. The food was great as well.

Response from the ownerInvalid relative date format:
Hi Lindsay, thank you for taking the time to share your experience. We're glad to hear you enjoyed the animal-assisted therapy, connected with our team, and appreciated the food and wellness walks. We also value your feedback on other areas, please feel free to reach out to us directly if you would like to discuss anything further. Our team is proud to be apart of your healing journey and wish you only the best. We are here for you!
Kate Lee O'Connor
1 month ago
5

I am so grateful for my treatment at Smoky Mountain Lodge. Before I came, I had given up on myself and my life and was in a very dark place. When I arrived, the other residents opened their hearts to me and I stopped isolating. The social integration model that Smoky Mountain Lodge uses works. The therapists were all so genuine a caring and I’m leaving Pasadena Villa now excited about my future. I had to have the realization that it was up to me to rebuild my life and that I could lean on others for support at the same time. I learned how to grow in my independence while learning how to receive help all at once. The setting was beautiful and the food was great as well. I highly recommend Pasadena Villa Smoky Mountain Lodge to those needing the kind of help I needed.

Response from the ownerInvalid relative date format:
Hi Kate. Thank you for your kind review. Our team is thrilled to learn that you have had such a transformative experience in our program and are truly grateful that you chose Pasadena Villa to be part of your journey. Keep up the great work you are doing and know we are here for you!
Amy Patel
1 month ago
1

Horrible experience!!! Don’t send your vulnerable loved one here. It’s a money scheme. 1) there’s never enough food 2) if you’re suicidal or have social anxiety this place is not disciplined enough to handle that 3) it’s just a glorified hotel stay.. would you let your struggling child stay at a hotel? That’s just asking for trouble I also had to pay $14,000 out of pocket even though they said insurance was going to cover it in the beginning.

Response from the ownerInvalid relative date format:
Pasadena Villa values all feedback, and our staff is committed to providing the highest caliber of evidence-based clinical care that’s tailored to each individual. Our CEO, Brenda Keller, has asked that you reach out to her at 865-366-5820 to discuss your review further.
Alexis High
2 months ago
5

this place changed my life. I wasn’t even aware that a place like this existed. This was my first time in residential treatment and I was so nervous because I do get nervous and social situations and going to a whole new state freaked me out too but the staff, nurses and therapists were so friendly and welcoming that it wasn’t long that I felt right at home. Through going to groups, walking around the beautiful campus, and going to animal therapy, I was able to reconnect with myself. There are a lot of groups throughout the day about various helpful topics. The food is so good and they serve a variety of different cuisines. However, if you don’t like with their serving that night, you can put in a form to get a substitution meal which are just as good. They have a community meeting every week where you can voice your concerns. And they really do listen to you. Most of them who lead the meeting, take notes and follow up. They really do care about the patients there. Martina, one of the patient advocates, is absolutely amazing at what she does. there is not even words to describe how great she is. If you have any concerns, she will do everything in her power to help you and really advocate for you. overall, this place is such a beautiful, serene location to just be present, work on your mental health and meet some great people along the way. I would recommend going here to anyone.

Response from the ownerInvalid relative date format:
Thank you for your 5-star review!
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