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QCI Behavioral Health

9475 Lottsford Road, Suite 250 Largo, MD 20774
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QCI Behavioral Health MD 20774

About QCI Behavioral Health

Alongside recovery from addictive behavior, they also treat co-occurring mental health conditions that may impact your recovery such as anxiety. They also offer special services to help you overcome issues that may be impacting or contributing to your substance abuse such as bereavement, gender identity, relationship issues and women’s issues.

Their specialized group therapy options are not yet open but they do provide mental health care using telehealth services, including video conferencing. This way, you can have accessible, convenient and confidential access to behavioral health therapy services.

Telehealth helps improve access, provides continuity of care and reduces your need to take time off work to make appointments. Here, they offer treatment using diverse modalities to ensure that you receive the care you need to overcome addictive behavior.

They have developed a strategic plan that helps them create and maintain holistic processes including receiving feedback from the people they serve and from the community. Their goal is to maintain quality services to meet your needs. You can refer yourself or be referred by another healthcare provider.

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Latest Reviews

Nicole W
3 weeks ago on Google
3
When I entered a mental health program, I didn’t expect to feel more broken leaving it than I did coming in. The company claimed to care about mental wellness, but their focus seemed to be on diagnosis rather than understanding the human behind it. They based everything on what was written on paper—labels like anxiety, mood disorder, depression—instead of what was actually going on inside people’s lives.They had no office space, only home visits. For someone like me, a private person, that was uncomfortable. I didn’t want my neighbors in my business. I purposely avoided being home for sessions because I needed a safe place to open up, not a front porch therapy visit with people walking by. I just wanted a quiet room—a real office where healing felt private and safe.Over time, I grew close to my therapist. She was the one who helped me keep it together when life was crumbling.my safe place but I guess calling outside session when stressed and admit I began to depend on her consistency,and they decided to switch me to someone new. It felt cruel and it was wrong on all parties instead of talking about boundaries It was like being asked to rip open old wounds again, only for the person holding the bandages to walk away halfway through. Therapy isn’t just talking—it’s trusting. And when you trust someone with your deepest pain, that bond becomes sacred . Why ! Because we human with real feelings I didn’t break any rules. Maybe I called outside of session hours a few times because I was overwhelmed. But in my mind, that’s what help was supposed to be—someone there when you’re about to lose it. Instead, I was told that boundaries were broken. She was already pulling away, and I could feel it. She said I talked too much about my neighbor, but that was my real stressor. If I’d had an office to go to, I could’ve focused and felt safe. They offered rides to see psychiatrists, but not to see therapists. They said it wasn’t part of their system. But the truth is, people like me don’t need more pills—we need people who listen. We need consistency. I regret opening up there because once you tell your secrets, you can’t take them back. , I finally felt seen. So, to anyone who’s hurting—leave those places that twist and intention your words. Go where healing feels real and you get time . . What they didn’t understand is that I was fighting more than a diagnosis. therapist didn’t know I was carrying layers of pain: 1. My adopted mother had passed away. 2. I was battling a rare lung disease with only a few years to live, according to my palliative doctor. 3. My car was stolen when I moved back from Georgia. 4. My sister allowed me to live in my car for 30 days before that car was stolen. 5. I was still grieving a false positive pregnancy test that broke my heart because I wanted to be a parent. Through all that, my therapist was my steady place. But the moment my needs became “too much,” she let me go. No warning. No closure. Just silence. It hurt deeply. I felt abandoned, betrayed, and rejected—by the very system meant to help.Coming back to the DMV after years away, I thought I was rebuilding my life. Instead, I feel like I’ve regressed. I’m ashamed to admit it, but I feel like a lost puppy searching for someone to care enough to stay.Mental illness is real. It’s not just about labeling people by diagnosis and start asking what’s stressing them right now. Even with anxiety and mood disorder, —I just needed fifteen more minutes. But instead, I was twisted. I watched others with schizophrenia get longer sessions because they had “more severe” diagnoses, even though some had stable lives and family support no outside stressors. My world was chaos, but my time wasn’t valued.Healing doesn’t happen in rushed sessions or with judgmental glances which she never did now Feel it. This is for all mental health professionals before you do anything ask clients what your expectations are and your expectations ---
Deja Handon
1 year ago on Google
1
Front desk needs more training on how to talk to patients, they are very dismissive and unsympathetic and rude. You are working with individuals with mental health complications, be nicer.. don’t be another reason for your patient to feel worse.
cynthia Diggs
1 year ago on Google
5
My son receives services from QCI and the staff are great from his nurse to his therapist. We always receive texts and calls for appointment reminders.The staff is friendly and attentive to his healthcare needs.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.5 / 10

Accepted Insurance

QCI Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

telehealth iconTelehealth

Telehealth technologies include the internet, video conferencing, streaming media, store-and-forward imaging, and land and wireless communications. Telehealth leverages these technologies to support remote healthcare efforts, which offer convenience and cost savings.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Alcohol use disorder (AUD), commonly referred to as alcoholism, can be classified as mild, moderate, or severe. Each category involves unhealthy patterns of alcohol consumption and can cause harmful effects. To treat alcohol addiction at any level, alcohol rehab in Maryland is often necessary. These treatment programs provide psychological, social, and medical supports that help individuals overcome alcohol addiction and maintain long-term recovery.

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

opium iconOpioid Addiction
mental-health iconMental Health And Substance Abuse

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

During dialectical behavior therapy sessions, you'll review the challenges you faced the previous week and the feelings you experienced during those times. You and your therapist will engage in problem solving, discussing how you can handle those situations in the future for a better outcome. This involves keeping a diary throughout the week to track your emotions.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Maryland

Contact Information

Building icon

9475 Lottsford Road
Suite 250
Largo, MD 20774

Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Courtney Myers, MS

Rehab in Cities Near Largo

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Reviews of QCI Behavioral Health

3.23/5 (22 reviews)
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Reviews

2

My experience was average because, despite the multiple efforts of the staff to make the environment pleasant and warm, the psychiatrist that treated me was the worst. I was misdiagnosed, and everything went downhill from there. It was awful.

Reviewed on 3/6/2019
1

Seen at this office in White Plains twice. Staff is too comfortable doing non related work things like being on their personal cell phones. Saw intake which we were left waiting to see. Next appointment for the therapist was disappointing because we came in for her to tell ... Read More

Reviewed on 1/29/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (20 reviews)
Nicole W
2 weeks ago
5

I say this with no shame.I intentionally put my face on here,so that when my book is published,which already wrote with honest and trust about we all struggle ,rather in the church or not.This clinic has a lot of spiritual employees ,even my psychiatrist .I entered a mental health program QCI , I didn’t expect to feel more broken leaving it which was my taking responsibility of my part and that is expectations.. The company does care about mental wellness, but their focus needs to shift.having balance, seemed to be on diagnosis rather than understanding the human external issues and current expectations,behind why they need services. They based time on what was written on paper—labels like anxiety, mood disorder, depression which I have , gave me less time. in therapy—instead of what was actually going on in people’s lives at that very moment.They had no office space, only home visits.For someone like myself, I am a private person, that was uncomfortable. I didn’t want my neighbors in my business. I purposely avoided being home, for sessions because I needed a safe place to open up, not a drive by therapist . I just wanted a quiet room—a real office where healing felt private and safe.Over time, I I will admit Miss Tracy,but I did what no client should do and that grew close to my therapist because what they have made you fulfill.They are your theripist !!she is a really good therapist and it was like talking to homegirl She was the one who helped me keep it together and adjust coming back to the DMV ,when I got lonely ,I guess calling outside session ,so she dumped me 😂 😂 😂 . I guess after I said you remind me of my sister who has pushed me away ,but now getting close.Said she couldn't give me what I wanted whatever that means.Maybe her therapeutic approach is like talking to a friend/ Sister ,but I thought that was therapy about. They decided to switch me to someone new. It felt cruel and it was wrong on my part ,instead of her talking to me about talking about boundaries only to walk away half way though. She was already wanted to dump me lol 😂 as a client away which is all good. She helped me break Stronghold she had no idea I had. 1.My adopted mother had passed away.3/16/2023 2. I am battling a rare lung disease with only a few years to live, according to my palliative doctor but God say otherwise 3. My car was stolen when I moved back from Georgia. 4. My sister allowed me to live in my car for 30 days in July of 2023 until Aug 31 which was my birthday on , loosing my stolen,she Helped me through was that. I had a POSITIVE BLOOD pregnancy test But the moment my needs became “too much,” she let me go. No warning. No closure.. I felt abandoned, betrayed, and rejected—. , —I just needed fifteen more minutes. But instead, I was twisted into a complaint. I watched others with schizophrenia get longer sessions because they had “more severe” diagnoses, even though some had stable lives and family support no outside stressors. My world was chaos, In conclusion Miss Tracy Burton helped me to adjust back to DMV .I realized it's time to get another therapist to help you though because I did. One thing.,Miss Tracy Burton is a damn therapist don't judge she talking to you about something RANDOM the " BOOM" she ask HOW U DOING? You begin to open you up. She helped me to start trusting after a traumatic indecent that happened,that I never told to her , I grew close to her like a big sister that's where're I do know it was time to chance theripist.. BUT ITS ACKWARD.I FEEL LIKE A LOST PUPPY I actually opened up for first time my in life because. No trust issue all other theripist come in with pen and paper She came in communicating me as if I were an advantage person not like a patient/Client. .

Gysele Tomlinson - van Santen
1 year ago
1

Deja Handon
1 year ago
1

Front desk needs more training on how to talk to patients, they are very dismissive and unsympathetic and rude. You are working with individuals with mental health complications, be nicer.. don’t be another reason for your patient to feel worse.

cynthia Diggs
1 year ago
5

My son receives services from QCI and the staff are great from his nurse to his therapist. We always receive texts and calls for appointment reminders.The staff is friendly and attentive to his healthcare needs.

Me MeMuahhh
2 years ago
1

This place is horrible for the past 3 years a medical examiner examine instead of an actual therapists the receptionist & supervisor are very rude & disrespectful i will be contacting Eeoc not properly being treated correctly they have No concerns for us mental patients they rather push you to the side instead of correcting their mistakes this is the only place that is i can go within in my region and when explaining this they discriminate against me and told me that it’s not their problem…..PLEASE DO NOT GO GET MENTAL HELP FROM QCI OFFICE

Adrian Hogue
2 years ago
5

QCI use to have good dependable therapist that would call and keep appointments, now you can barely get someone to answer the phone.I really regret referring a family member to them. They really dont have no concern for ones mental health issues.

Kris Young
2 years ago
1

The therapist I had rarely kept my appointments. I usually had to call HER first to remind her of my appointment. This place doesn’t do a good job of keeping up with their therapists or psychiatrists at all. There needs to be way better mental health services in PG County overall.

Jaicia Lashawn
2 years ago
5

They are very nice to me

Austin J
3 years ago
1

Charlene Johnson
3 years ago
1

This place, do not teache or help their clients. There is more than just giving the patient meds in the mail. Your services such, my grandson is suffering @ the hands of his mothers disease. Please do more by God for your patients who are thriving to be better. You people do not want yo talk with me. My concerns are my grandson notices his mother is too very over protected.

Stacey Neverson
6 years ago
2

When calling to pick up and when to meet with your appointment, they are very rude.

Tamika Palmer
7 years ago
5

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