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Southern New Hampshire Medical Center

8 Prospect Street Nashua, NH 03060
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Southern New Hampshire Medical Center - Prospect Street NH 3060

About Southern New Hampshire Medical Center

The Southern New Hampshire Medical Center is a community hospital in Nashua, New Hampshire. While they don’t provide substance use disorder treatment at this location, they can refer you to the network’s Center for Recovery Management for a full continuum of care. Nashua has multiple public transportation options, so reaching the clinic is no problem.

Medicaid, Medicare and many major insurance plans are accepted here. Their Charitable Care program provides financial assistance for those who qualify.

Preparing You for Long Term Recovery

The Center for Recovery Management offers short term chronic disease management as part of its addiction treatment program. This approach recognizes substance abuse as a chronic disease and shows you how to best manage it as well as other co-occurring chronic disorders you may have.

Usually, this approach focuses heavily on preparing you for long term recovery. You don’t simply “get better” when dealing with SUD, but when looked at as a chronic disease you’ll learn strategies to cope with symptoms and prevent relapse. In essence, it’s laying the path for the ongoing work you’ll be doing.

Addressing Hepatitis C

A chronic disease that the Center for Recovery Management specifically targets is Hepatitis C, which is a common affliction among people who use drugs. The clinic provides screenings and treatment for Hep C as part of substance use treatment.

Facility Overview

Bed icon 188
Number of Available Beds

Similar Rehab Centers

Latest Reviews

Heidi Boucher
1 month ago on Google
2
Almost a month stay and found they are short staffed however staff were care ing . Some staff were rude and I felt overwhelmed and overlooked.. in rehab care now and hopefully able to return home soon. Over all experience 3 ⭐️..
Response from the owner3 weeks ago
Hi Heidi. We are sorry that you did not have a more positive experience with Southern NH Health. If you have additional concerns, please reach out to our patient liaison at 603-577-2196.
emilio williams
1 month ago on Google
1
I knew things were bad here when Ruth, the NICU nurse, threatened me with security for asking to speak with her superior while trying to feed my son, but I never imagined that they would completely miss and send him home with a brain infection requiring emergency surgery in Boston a day later. Nurses were too lazy to catch a urine sample, so placed a catheter in an infant, twice. If you care about your baby don't take them here.
Response from the owner3 weeks ago
Hi Emilio. Thank you for reaching out. We take your feedback seriously and would like to learn more about this situation. If you could please reach out to our patient liaison at 603-577-2196, we can learn more and address the issue. Thank you for taking the time to help us improve care for all our patients.
Jake
1 month ago on Google
1
I have video proof that they don't care they lie about saying there full in the back and treat chest pains my girlfriend has repeatedly told then she can't breathe and refuse to help and pull in less urgent ppl before her. Lie about how long it takes er you wait 4 hours before going into the back
Response from the owner3 weeks ago
Hi Jake. Thank you for reaching out. We take your feedback seriously and would like to learn more about this situation. If you could please reach out to our patient liaison at 603-577-2196, we can learn more and address the issue. Thank you for taking the time to help us improve care for all our patients.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.9 / 10

Accepted Insurance

Southern New Hampshire Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare Support

Rehab aftercare programs provide continuing care for clients in an advanced phase of recovery, including those who have completed detox and intensive inpatient treatment. These clients typically have already engaged in many hours of addiction counseling and recovery education. Drug rehab aftercare supports clients in maintaining their sobriety at home, in the workplace, and in the community. Case managers and care teams advise clients on the resources they may need to promote their sustained sobriety.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

24-hour icon24-Hour Clinical Care

When you receive 24-hour clinical care in New Hampshire, you benefit from several advantages. You receive 24/7 medical care and support. You also detox in a setting that keeps you away from access to addictive substances. Additionally, doctors prescribed medications that reduce or eliminate withdrawal symptoms. Medical staff also provide other treatment to improve your physical and mental health.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Treatment provided at drug rehab in New Hampshire prepares individuals to handle life stressors without using substances. Participants get the tools and support they need to maintain lifelong recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private iconPrivate Setting

Staff

Colin T. McHugh

President & CEO

Jim Watkins

Senior VP & Chief Administrative Officer

Salvatore Vella, Jr, DO,

CMO

Susan Santana

Senior VP of Patient Care Services & Chief Nursing Officer

Contact Information

Building icon

8 Prospect Street
Nashua, NH 03060

Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Nashua

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Reviews of Southern New Hampshire Medical Center

2.8/5 (510 reviews)
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Reviews

5

Very incredible, the staff is unique and indispensable for this place to be so unbelievable.

Reviewed on 3/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (509 reviews)
Heidi Boucher
1 month ago
2

Almost a month stay and found they are short staffed however staff were care ing . Some staff were rude and I felt overwhelmed and overlooked.. in rehab care now and hopefully able to return home soon. Over all experience 3 ⭐️..

Response from the owner
Hi Heidi. We are sorry that you did not have a more positive experience with Southern NH Health. If you have additional concerns, please reach out to our patient liaison at 603-577-2196.
emilio williams
1 month ago
1

I knew things were bad here when Ruth, the NICU nurse, threatened me with security for asking to speak with her superior while trying to feed my son, but I never imagined that they would completely miss and send him home with a brain infection requiring emergency surgery in Boston a day later. Nurses were too lazy to catch a urine sample, so placed a catheter in an infant, twice. If you care about your baby don't take them here.

Response from the owner
Hi Emilio. Thank you for reaching out. We take your feedback seriously and would like to learn more about this situation. If you could please reach out to our patient liaison at 603-577-2196, we can learn more and address the issue. Thank you for taking the time to help us improve care for all our patients.
Jake
1 month ago
1

I have video proof that they don't care they lie about saying there full in the back and treat chest pains my girlfriend has repeatedly told then she can't breathe and refuse to help and pull in less urgent ppl before her. Lie about how long it takes er you wait 4 hours before going into the back

Response from the owner
Hi Jake. Thank you for reaching out. We take your feedback seriously and would like to learn more about this situation. If you could please reach out to our patient liaison at 603-577-2196, we can learn more and address the issue. Thank you for taking the time to help us improve care for all our patients.
Terri B
1 month ago
5

( SNH Vascular Vain Surgeons). Doctor's and Staff are Excellent. 2 nd. floor "Specialty Services." 5 Star ⭐ Excellent Spine Doctor's. Dermatologist, Departments to Radiology. Labs and X-rays. I was well taken care of. I'm grateful. I give 5 ⭐ Stars. Thank You.

Response from the owner
Hi Terri. We are delighted to hear you had such an excellent experience across multiple departments, including with the vascular surgeons, the spine doctors, and the specialty services team on the second floor. It's wonderful that you felt well taken care of by our doctors and staff, from dermatology to radiology, labs, and X-rays. We truly appreciate your gratitude and thank you for choosing Southern New Hampshire Medical Center!
Brandon Enderson
1 month ago
5

Very caring

Response from the owner
Hi Brandon. Thank you for the 5-star review! We're thrilled you had a great experience. We appreciate your support!
Cory
1 month ago
1

I can get over waiting the extra hour and a half(so far) for a scheduled procedure, but this one star goes out specifically to the mall cop that thinks it's appropriate to mock people like a child on the job. Did you find this guy on temu, or just order an insecurity officer by mistake? I know the job market is rough right now, but do better by your patients guys.

Susan Quint
1 month ago
1

I am fully aware of how emergency rooms work i know that it's a priority base system but I can't phantom that 6 to 8 hours of turning a blind eye to a patient's agony of sitting in a chair with a leg swollen 3 times the size it should be watching the redness crawling up it and skin so tight that the skin broke open that this doesn't warrant your staff to say let me at least let us get you a wheelchair and prop it up .. instead he has to sit there with it dangling in excurating pain ... it was heartless and inhumane... please don't bother giving me your generic response of how you are sorry and give me a number to call because your inhumanity cannot be excused nor will it be instead all of you should think about if this was your family member sorry wouldnt cut it you all right up to the CEO should be ashamed ...

Debora Ellen Brown
1 month ago
1

So, as far as the Medical Center goes, I have no complaints; however, before you take advantage of the Towne Center Valer Service consider this. Under the valet services, my car was hit and front bumper/ fender damage was immediately reported b4 I left the entrance. Norm and his manager Andan showed great consideration to me. I filed the paperwork for the claim five weeks ago with Towne Center. I have yet to hear from them and my own insurance company has not been able to reach them. We are talking about minimum of $1000 dollar damage and my need for a rental car during repairs. Think twice b4 entrusting your car to SNHMC's valet services

Response from the owner
Hello Debora - Thank you for reaching out. We take your feedback seriously and would like to learn more about this situation. If you could please reach out to our patient liaison at 603-577-2196, we can learn more and address the issue. Thank you for taking the time to help us improve care for all our patients.
Linda Pinkham
1 month ago
5

Came to southern at 6 pm sat in th waiting room. Until 9 pm puts me in the back closed the door and Noone came in the room for 7 hrs no dr around and all tje nurses are hanging around joking im never coming here again

Response from the owner
Hi Linda. Thank you for reaching out. We take your feedback seriously and would like to learn more about this situation. If you could please reach out to our patient liaison at 603-577-2196, we can learn more and address the issue. Thank you for taking the time to help us improve care for all our patients.
Sophia Fechke
1 month ago
4

Response from the owner
Hi Sophia,
Thank you so much for the five stars!
Kayla DiBlasi
2 months ago
1

Jonathan Brodsky
2 months ago
4

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