The receptionist has a problem with people, she should not be attending with this attitude!
About Springwoods Behavioral Health
Springwoods Behavioral Health is a dual diagnosis addiction treatment center in Fayetteville, Arkansas. Their services include outpatient detox and medication assisted treatment. They accept insurance, Medicare, and Medicaid, based on the patient’s program. Prospective clients should call ahead to see if their insurance is accepted. This center is accredited with the Joint Commission seal of National Quality Approval.
This center’s primary goal is to treat behavioral health on a broad scale. Depending on the patient’s needs, they can treat anything from depression to multiple psychiatric conditions to substance use disorders. Patients being treated for mental health issues are able to stay on site or receive partial hospitalization. However, if patients are mainly being treated for addiction, they will be treated on an outpatient basis.
Substance abuse treatment at this center falls into two categories: detox and medication assisted treatment (MAT). Both treatment paths involve medical supervision and access to the broader behavioral health and psychiatric care offered here. If patients need detox, they will be monitored by staff and helped when necessary, even using medications if needed. If they’re treating opioid addiction, the center may opt for medication assisted treatment, a path made to wean clients off of dangerous substances through safe alternatives.
Clients are generally happy with their stay at this center. It should be noted, though, that treatment here will likely be expensive and varied. As they are a dual diagnosis center, they may opt to treat co-occurring mental health conditions alongside addiction. Since they offer MAT, though, that makes sense, and it may even be a testament to how seriously they take recovery and treatment. Overall, this center seems to be well funded, offer strong programming, provide lots of options, and employ a great staff.
Facility Overview
80 Number of Available Beds
Latest Reviews
Admitted in 2019I was kept there against my will for 11 days- they charged additional money that I could not afford. At one point I demanded to be let out. I m in therapy still and doing significantly better. They strip searched me, read me my rights- I wasn t provided adequate clothing- basically had on tshirt and shorts- no shoes. They kept the facility extremely cold and wouldn't provide suitable clothing or warmth. Until I got a roommate I used the other flimsy mattress for warmth. The movie The Purge played on the TV in the lounge room.The culture of the patients is very similar to prison- while not as extreme it s similar. Because I wasn t provided with basic needs beyond a toothbrush and body wash and a rag- I was taught to use sugar packets and honey to wash my face. One patient has stabbed a man 15 times and was mingling with us. She was badass tbh but it was a bit unnerving.I was told in a condescending tone by the doctor that I didn t take enough pills to matter and it was implied I attempted suicide for attention. I was asleep for 2 full days. My family said I looked like a corpse: pale and purplish. There was no concern for the side effects of the medicine or the damage it could ve done.Due to the overwhelming and constant screaming, loud films, and severe lack of sleep, I got pissed and kicked a puzzle. I m autistic. After that I was read my rights and threatened with arrest. I asked for ear plugs and they refused. All the while a patient was screaming down the hall for hours. The doctor squatted down to talk to me and refused to help. All I wanted was sleep. So I used my sketchbook in the solitary room to sleep. There was a chalkboard in there and I was able to draw on it.The biggest concern for me was the infection in my arm from having my IV at the hospital. It was massively swollen and I could not bend my arm more than 20. They would not give me medicine for it until several days later and continued to draw blood from the infected arm. When I was finally visited by my parents, they were alarmed and I was finally given medicine.To escape I just said all the right things. I ll get therapy. I did their stupid group therapy program which was essentially listening to music while coloring. I told the doctors what they wanted to hear, managed to continue refusing medication because I knew my situation was environmental.When I finally got out I cut off the friends who hurt me during this time and got into therapy before leaving the state. The reality is if someone is treated badly it s not always depression it s abuse. No one equipped me with the coping skills necessary to prevent myself from being there again. I simply didn t talk about suicide because I knew what would happen if I failed.More than one occasion a patient escaped. And we patients understood. Because one you walk in there you lose your rights to leave. I was only supposed to be there for 2 days. I was kept for 11. Insurance stopped covering the cost and I was never informed.In short- doctors and many staff members in 2019 did not care about the victims in their care. We were treated as sub human.There is a time and a place for a facility like this but it s hardly different than asylums 50 years ago. I was told they d revised the program since but I ve heard too many people say otherwise.If it s necessary, this facility is probably your best option. Which is so extremely sad.
Response from the owner2 months ago
We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.springwoodsbehavioral.com/contact-us/. Thank you for reaching out.
All staff members went above and beyond to help support patients. I am so thankful for my time there and treatment plan.
Response from the owner1 month ago
Hi, Leslie. Thank you for taking the time to leave us such great feedback. We're glad to hear you found our staff to be so friendly and helpful. Take care!
BE AWARE!! "Skin assessment" means a full body strip search which will be done on your child at intake for no reason. You sign off on this as part of the stack of documents they give you during admission. This is the only consent you will be asked for. There will be 1 person in the room & 1 person in the hall who can only see the nurse, not your child, so they cannot actually witness if anything inappropriate happens. They will physically touch your child.Additionally, you sign off that you have been given the handbook but they don't actually give it to you unless you ask.Do not leave anything personal there. We left an expensive book and a prescription medication. Neither were returned. Multiple checks have been done and items cannot be located, so I'm guessing an employee stole them.Otherwise the treatment is good, we had access to visitation. My child was treated and released. He seems to have gained some coping skills, though the release back to home life has been rough. He was not mistreated in the facility, though he is trans and the staff did very little to respect this when communicating with or about him.They tell you that they'll call and check in 2 weeks after release, but they don't. Getting in touch with someone in charge is very difficult. I left many messages and my calls were rarely returned.Overall, I still think it was probably the better of the facilities in the area, but I didn t like some of their practices.
Response from the owner2 months ago
Hi, Jill. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.springwoodsbehavioral.com/contact-us/. We hope to hear from you soon. 
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Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intervention Services A drug intervention in Arkansas is an organized effort made by the loved ones of a person who's struggling with substance abuse. The goal is to show the person how their addiction has negatively affected the lives of family and friends. While some loved ones plan an intervention on their own, it's best to rely on professional intervention services that are available. Involving an expert for insight and guidance can often increase the chances of success for the intervention.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Staff & Accreditations
Staff
Zack Bird
CEO
Marty Harrison
Chief Financial Officer
Jacob McGinnis
Chief Nursing Officer
Robin Griffiths
Director of Patient Accounts
Whitney Gates, LCSW
Chief Clinical Officer
Michele Curtis
Director of HIM/Medical Records
Dr. Janelle Douglas
Director of Pharmacy
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(479) 973-6000 
1955 Truckers Drive
Fayetteville, AR 72704
Get Help Now - 479-326-4898
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Fact checked and written by:
Chris Tully, BA
Edited by:
Kerry Nenn, BSW
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