Would give this place a 0 out of 5 stars if that was possible. The facility was dirty and not well kept up at all. The staff that I encountered were there to clock in and clock out. If you needed to get anything done or handled you had to ask several staff members several ti ...
About Lakeside Behavioral Health System
This facility is nestled in a secluded area of Memphis that offers a tranquil environment where you can focus solely on recovery. Their intensive day program provides tools to reach your recovery goals. It is suitable whether you’re stepping down from residential rehab or starting your recovery journey.
Their multifaceted team offers a customized treatment plan to meet your specific needs. You’ll participate in various proven and holistic approaches to get to the root of the underlying causes of addiction. Private and group therapy sessions focused on psychoeducation, trauma, recreation, family and peer support are available.
One wonderful feature that caught my eye was their Women’s Virtual Intensive Outpatient Program. Women often juggle multiple duties including maintaining a household, work and child care. This tailored program allows you to attend treatment from the comfort of your home. This lets you get the help you need without feeling overwhelmed by attending treatment in person while trying to tend to other responsibilities.
Another standout feature I noticed was their First Responders Program. This program provides targeted care for firefighters, paramedics, emergency medical technicians, police officers and dispatchers. They understand that these career paths often come with distressing and life threatening experiences that can contribute to addiction and mental health conditions. You’ll benefit from specialized care that addresses dual diagnosis disorders and helps you gain essential coping skills to sustain recovery.
Once you complete one of their programs you may receive aftercare. These services provide ongoing support for long term recovery. They may include continued counseling, support groups and referrals to community resources.
Facility Overview
365 Number of Available Beds
Latest Reviews
it's been very helpful. I'm going to miss everyone especially my therapist my doctor and all staff.
Response from the owner5 days ago
Thank you so much for your feedback! We truly appreciate it and hope you have a great day!
They treat you with respect and dignity. Always a good atmosphere. The staff goes above and beyond.
Response from the owner5 days ago
Thank you for sharing these kind words about our team and atmosphere. We appreciate your feedback and are glad to know our staff made you feel respected and supported.
I was admitted to Lakeside Hospital's Patriot unit on 6/28/26 for alcohol detox. The Patriot unit is only for military veterans. After completing my intake, I was brought up to my unit. It was around 1 AM When I got up there they showed me to my room and I was allowed to just crawl in bed and get some sleep. They wake you up at 4:45-5 AM every morning and immediately take your vital signs. After that, we had coffee and were taken downstairs to smoke a cigarette. After that, we come back upstairs and we can either go back to bed, or sit in the day room and watch TV until breakfast, which is not until 8:45 AM. A bit long of a wait if you asked me. We eat our meals downstairs in the cafeteria. It has a nice view of a pond and really tall trees. The food is less than stellar to say the least. All 3 meals. You will definitely gain weight by the time you are eventually discharged. Very high calorie food. The food there is hit or miss. Some meals were great! Others I would not even give to my dogs. Many patients ended up constipated. After we ate we usually had some sort of group "therapy". If your hoping to receive classes on the reason why you are there "Alcohol, drugs, anxiety, depression" you won't be getting them. The classes they teach are absolutely irrelevant to your treatment plan, and I felt the classes were intended to just kill time during the day. I got nothing out of them and I eventually stopped attending. We also have a recreational class everyday. Games, art, trivia, bingo. If it's not raining they open the doors so you can go outside and get some sun and fresh air. I really enjoyed that class. You get your meds 2 times a day. Early morning, and around 8pm. There is a ton of downtime to relax, play games, watch movies, or nap. You can do laundry 2 times a week, and visitation is on Monday Evening from 6:30-730. This is the ONLY time you will be able to see your family or friends. There are phones in your unit that you can use at certain times of the day. Lights out is at 10 pm. I just wanted to let you all know what a typical day consists of at this place. But, like I said, I was in the Patriot unit. It was always laid back and relaxing. Now....the other units in the building are a nightmare. 3 people to a room compared to our 2 per room. I honestly had my own room for 9 out of 11 nights which was awesome. The East unit is constant chaos. That is where they send the troublemakers and psychos. Constantly fighting, screaming, and arguing. The West unit is pretty much the same but less fights. They use the term "Code Yellow" when a big fight has broken out. I heard that over the intercom at least 10 times a day for the East unit. All in all I had a really good detox. The meds saved my life to be honest. If I had to rate my own experience in my particular unit, I would give it a 9/10. Only because they wake you up way too early for no reason. Our unit techs were incredible! Shout out to Dean, Kristy, Ethan, and also Amber our daytime medicine nurse. They were all amazing They made daily life, during a very difficult time, very enjoyable and comfortable. Always taking care of our needs such as getting us water, clean linens, towels and shower stuff, snacks, or just having a conversation. Well, that's pretty much all I got. Thanks for reading and I hope this review helps
Response from the owner5 days ago
Hi, Robert. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://lakesidebhs.com/contact/. We hope to hear from you soon. 
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7.2 / 10
Location
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Clients in intensive outpatient programs (IOP) receive robust, personalized care to support their reintegration into their community. Clients stepping down from inpatient treatment frequently enroll in IOP before entering standard outpatient care or community-based recovery programs, such as AA. Intensive outpatient treatment generally involves between nine and 20 therapeutic hours weekly, with the frequency and duration of sessions decreasing as clients stabilize. IOP services commonly include counseling, recovery education, holistic therapies, and medication assisted treatment (MAT).
Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
A sober living home in Tennessee, also known as a halfway house, refers to a group residence for men or women who are recovering from addiction. These are usually privately owned homes or houses owned by a nonprofit or business. Most are located in quiet residential areas. Residents have their own rooms or share a room with one roommate, and they share common areas. Each resident pays rent and helps with household maintenance.
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
Drug and alcohol addiction often takes a heavy toll on one’s body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. Detox at La Paloma takes place in a comfortable, residential setting. Clients who participate in detox are usually able to participate in counseling and enjoy the company of other residents.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CMT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse. While CBT provided in a one-on-one setting can be powerful, it’s also a useful intervention to provide in a group setting. When several people come together to work on a similar issue, they’re often adept at spotting moments of misinformation and lies. They have an insider’s perspective on the issue at hand, and they may be able to provide insights that a therapist just can’t see. Peers might also be helpful in role-play sessions, allowing a person to really reenact a particular moment that causes distress.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder. DBT utilizes a hierarchy in order to determine the most effective path of treatment. First, any and all self-injurious or life-threatening behaviors are addressed and redirected. DBT’s primary function is to reduce suicidal thoughts, tendencies, and behaviors. Next, DBT focuses on any behaviors that may get in the way or interfere with its effectiveness, such as missing sessions or showing up late. Collaboration is vital during DBT, and all parties need to be on the same page.
Equine therapy, aka equine-assisted therapy (EAT), is a form of experiential therapy that involves interactions and activities with horses. It does not necessarily involve riding horses, but all activities related to horses, such as feeding, grooming, haltering and leading them. A mental health professional frequently oversees the activities (often in conjunction with a horse professional), and helps patients process their thoughts, feelings, and behavior patterns during and/or after the interaction.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals. Trauma can affect anyone. At The Oaks, they know the importance of resolving the effects of trauma, which often contribute to substance use and mental health issues. They utilize a number of effective modalties to help patients process pain, negative thoughts, depression and anxiety. Healing from trauma paves the path to long-lasting recovery.
While engaged in couples therapy in Tennessee, you'll learn how to trust, communicate, forgive, and manage emotions. Developing these skills can be beneficial at any time during the relationship, but they are particularly crucial when facing life challenges.
EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist’s finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed. As a Dual Diagnosis facility, The Oaks at La Paloma specializes in assisting people who have both addictions and mental illnesses. EMDR is a big part of the work provided in their trauma resolution program, but they also offer wraparound talk therapy and support group work, so people can really process the pain and move forward into a healthier, happier life.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation. . During sessions targeted specifically for family members, individuals learn that addiction and dual disorders do not occur in a vacuum. The family dynamics that contribute to dysfunction and addiction are explained, and family members are given the tools to step out of negative roles that perpetuate the problem. Families are also taught methods of conflict resolution that let everyone win.
Life skills training teaches you how to cope with challenging situations in non destructive ways. This crucial piece of drug rehab in Tennessee gives you tools for decision making, relationship building, and self care.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Recreational therapy supports addiction recovery by giving you structured activities that promote physical and mental health. These help build a supportive network of your peers that promotes sobriety. Activities can include sports, creative arts, and outdoor adventures that help you reduce cravings, manage stress, and give you an emotional outlet.
Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself. At The Oaks, methods may include collage, painting, drawing and other forms of art, each of which can help teach different lessons and enhance different areas of creativity.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Amenities
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Gym -
Yoga Studio -
Residential Setting -
Private Rooms -
Gardens -
Walking Trails
Staff & Accreditations
Staff
David Morris
CEO
Dr. Dan Boyd, MD
Medical Director
Accreditations
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Tennessee
License Number: L000000023481
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 547456
The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.
NAATP Member: Yes
Member ID: 10739
Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Lakeside Behavioral Health System.
Contact Information
2911 Brunswick Road
Memphis, TN 38133
Get Help Now - 901-557-9885
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