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University of Maryland Medical Center

22 S Greene St Baltimore, MD 21201
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University of Maryland Medical Center - South Greene Street MD 21201

About University of Maryland Medical Center

The University of Maryland Medical Center, on South Green Street in Baltimore, MD, offers behavioral health and substance abuse programs that are designed to help people with addiction.

The behavioral health program tackles a spectrum of mental health disorders such as depression, stress, bipolar disease and schizophrenia. They provide therapy, medication management and maintenance owners with their specialists offering mental health professionals. They aims to give patients the resources to take control over their lives, arming them with whatever coping mechanisms they need.

The Center offers a comprehensive substance abuse treatment program in addition to their behavioral health services. This program was created to aid people currently suffering from addiction with scientific evidence based treatments. The ultimate goal of the program is to facilitate recovery using individual and group therapy while also incorporating a plan for relapse prevention. Not only does their treatment approach address the physical side of addiction but also the psychological, meaning patients are treated as whole persons.

Patients can continue on their journey of recovery and get the support they need in an outpatient setting, which enables them to focus on other things at the same time. Staff also work closely with patients to develop personalized treatment plans that support long term recovery and offer ongoing support for relapse prevention.

Facility Overview

Bed icon 789
Number of Available Beds

Latest Reviews

Ana Crucei
2 months ago on Google
1
The worst hospital in the world, no one knows anything, it's like a hospital with many clinics inside, they don't give you the correct information and one person tells you one thing and the other tells you something different, I had a terrible experience.
Response from the owner2 months ago
Hi Ana Crucei, Thank you for letting us know about your visit. We apologize that this was your experience with us and would like to learn more about what happened, if you are willing. Please contact us at 410-328-8777 and leave a message for a patient advocate to call you back so we can better serve our patients and community.
Walter Thompson2nd
2 months ago on Google
5
Dr Thomas Scalia and his team with the help of God brought me back to give me a second chance
Response from the owner1 month ago
Hi Walter Thompson2nd, Thank you for taking the time to leave us such a kind review! We are so happy to hear about your experience with us and will pass this along to the team.
Ghost
2 months ago on Google
1
Me and my boyfriend went into the emergency room only to end up with straight disrespectful nurses and lazy ones at that and I mean very lazy sitting in the corner huddled up laughing instead of attending to patients. Their attitudes are highly disrespectful as this is a job for people who care about others well being and that whole shift last night didn t care abt not one patient they should all be gone due to the fact they don t have the heart to be a nurse or doctor! They made multiple people including us wait from 2am-9am it s crazy how long we were in there and nobody was moving from the waiting room for hours I only seen people go in the back twice out of all those hours we waited! The waiting area stunk so bad it created problems for my stomach and my head!!!! When asking my boyfriend what his symptoms where they didn t even listen!!! He came in for a bloody cough and the only thing they put down was a cough!!! They don t listen to their patients they are loud rude and highly disrespectful I am highly disappointed in this hospitality as I ve been coming to UMBC since I was a child after last night I will never come back to what was a calm and collective and helpful hospital to a ratchet ghetto disrespectful uncomfortable place.!!!!!! They didn t even give my boyfriends the rightful doctors note to excuse the fact he was sitting in the ER all night they excused the wrong days and he works for Amazon yk how that affects ppls lives? Sitting here playing with ppl money while yall make yall money! Sad predicament
Response from the owner1 month ago
Ghost, We are very sorry you had this experience in our ER and understand your frustration. Please contact our patient advocacy team at 410-328-8777 and leave a message for an advocate who will call you back so we can address your concerns.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.3 / 10

Location

Accepted Insurance

University of Maryland Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Clients who are leaving inpatient rehab often choose to transition into an intensive outpatient program (IOP) to receive high-level support as they reintegrate into their home, workplace, and community. Intensive outpatient rehab also benefits those at risk of relapse. Clients typically participate in nine to 20 hours of treatment weekly, with modalities ranging from psychotherapy to addiction and recovery education. Many programs also provide medication assisted treatment (MAT) and complementary care, such as nutrition counseling, and acupuncture.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program typically partner with their case manager and care team to identify and access the services that best align with their recovery needs and goals. Rehab aftercare services are designed to evolve with clients' changing needs to promote their long-term sobriety. Care modalities are highly customized and may include a range of medical, mental health, and social service resources, including peer coaching, career counseling, and 12 step program induction.
medically-assisted-detox iconMedically Assisted Detox
Quitting drugs and alcohol on your own can cause uncomfortable and even dangerous side effects caused by the withdrawal process. In medically assisted detox, a team of licensed medical professionals will monitor your health, provide medication for potential withdrawal symptoms, and work to keep you safe and comfortable. Most people transition to an inpatient program or a maintenance program that uses medication assisted treatment (MAT).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive behavioral therapy in Maryland emphasizes your current life rather than what has happened in the past. Your therapist will help you develop methods to deal with current and future challenges so you can cope in healthy ways that don't involve substances.

During dialectical behavior therapy sessions, you'll review the challenges you faced the previous week and the feelings you experienced during those times. You and your therapist will engage in problem solving, discussing how you can handle those situations in the future for a better outcome. This involves keeping a diary throughout the week to track your emotions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Four key principles guide motivational interviewing. These are empathy, self efficacy, rolling with resistance, and developing discrepancy. These techniques allow the client to examine their motivations for change, identify discrepancies in their current situation and future goals, and feel empowered to make changes to reach their goals.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills may be as simple as preparing a meal or as complex as interpersonal communication. They cover a broad range, encompassing the core skills you'll need for a successful long term recovery. Rehab in Maryland focuses on helping you develop or re learn these skills so you can live a healthy, independent life in recovery.

Engaging in recreational therapy during your addiction recovery provides you with a sense of accomplishment and joy. Art projects, physical fitness programs, and outdoor adventures help support your physical health, improve your mood, and build a supportive community that will help promote a sober lifestyle.

Amenities

  • private iconPrivate Setting

Staff

Bert W. O'Malley, MD

President & CEO

Heather Culp, JD

Senior VP of Philanthropy & Chief Philanthropy Officer

Ronald V. Cummins, Jr., MBA

Senior VP & COO

Karen E. Doyle, DNP, MBA, RN, NEA-BC, FAAN

Senior VP of Patient Care Services & Chief Nursing Officer

Dana D. Farrakhan, DrPH, MHS, FACHE

Senior VP, Strategy, Community & Business Development

David Marcozzi, MD, MHS-CL, FACEP

Chief Clinical Officer & SVP

George Sprinkel

Senior VP & CFO

Rebecca A. Altman, RN, MBA

Senior Vp & Chief Administrative Officer

Contact Information

Phone icon (410) 328-8667
Building icon

22 S Greene St
Baltimore, MD 21201

Fact checked and written by:
Rockel Mundy
Edited by:
Anna Spooner

Rehab in Cities Near Baltimore

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Reviews of University of Maryland Medical Center

3.01/5 (101 reviews)
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Reviews

4

I firmly believe these people can pull off some miracles (I was one). A sweet thing they did was that they kept my family updated about my condition with. Fast and efficient staff. Now, any other hospitals seem terrible to me now

Reviewed on 2/21/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Paula Hogan
1 week ago
5

I had 2 of my kids there were good midwives there

Response from the ownerInvalid relative date format:
That's wonderful, Paula Hogan! Thank you so much for sharing your experience!
Princess 1992
1 week ago
1

Absolutely no compassion. They like to tell you whatever they need to to get you in the door and then they switch up(Needed teeth pulled and was told I could be sedated, Didn’t happen Then was told my boyfriend had to leave the room after being told he could stay to help me keep calm)

Response from the ownerInvalid relative date format:
Hi Princess 1992, We're sorry this was part of your experience during your visit with us and appreciate you letting us know. We would like to hear more, so please contact our patient advocacy team at 410-328-8777 at your earliest convenience and leave a message for an advocate who will call you back.
Deborah Emarine
1 week ago
1

My husband was hospitalized with sepsis. We are from out of state. Over the course of the initial three days there he became more confused stating he had been asking for headache meds and fever meds and no one would listen. I decided to fly out and found him to have three blocked/none working IV ports. IV bags dripping on the floor but no fluids attached to him, no pain or fever reducing medications, his room had three food trays of uneaten food, he’d spilt juice all over the floor and it was left uncleaned and sticky all over the floor. He was peeing very little and it was brown, his hand feet and groin were red swollen and blistered….and not one person was doing a damn thing. I did tell them what he needed. We got mildly stable enough to fly home and left this shit hole that seemed ok with him dying. He’s sick but alive, I don’t think he would have lived had he not gotten out of this hospital.

Response from the ownerInvalid relative date format:
Hi Deborah, We apologize that this was your husband's experience with us and appreciate the opportunity to address your concerns. If you're willing, please contact us at 410-328-8777 and leave a message for a patient advocate to call you back.
Barbara Little
2 weeks ago
5

I have been so impressed with the professionalism, efficiency and kindness of all the staff in the ER. The nurses, doctors, orderlies, cleaning crew, everyone has been top-notch. I am so grateful on behalf of my family member.

Response from the ownerInvalid relative date format:
Barbara, We are very happy to hear about your experience and appreciate you allowing us to care for your family member. Thank you for your review. We will be sure to sure to pass this along to our staff.
Lee
3 weeks ago
1

I experienced the worst hospital. some nurses are very argumentative and using threaten words. This negative situations make you feel very stressful and unhelpful and unprofessional.

Response from the ownerInvalid relative date format:
Lee, Thank you for taking the time to let us know about your visit. We are very sorry to hear you had a negative experience with us and would like to try to address your concerns. Please contact us at 410-328-8777 and leave a message for a patient advocate who will call you back so we can learn how to better serve our patients.
Emily Reyes-Portillo
4 weeks ago
1

The worst hospital I’ve had the misfortune of visiting. I had to get my friend out of there because she was too scared to leave herself. She went in to fix her tube and weeks later, they still hadn’t done anything. On top of that they kept insisting she had an illness that she can’t possibly have due to her current condition. And even on top of that when we wanted to receive care somewhere else, they had put in her notes that she was lying and now the other hospital does not want to treat her thanks to those lying nurses in the pediatric intensive care unit. And thats not all, this hospital had called her mother, knowing that she is not on her approved list of contacts. Do not come here if you’re in an abusive relationship, they’ll throw you into the lion’s cage themselves. Do not come here if you want to leave with your life. Now she isn't able to receive care at all and will die soon. Thank you University of Maryland Medical Center for signing her death bed.

Response from the ownerInvalid relative date format:
Emily, Thank you for taking the time to let us know about your friend's visit. We are very sorry to hear she had a negative experience with us and would like to try to address your concerns. Please contact us at 410-328-8777 and leave a message for a patient advocate who will call you back so we can learn how to better serve our patients.
Shaleli
1 month ago
5

I was recently a patient of 5 west as a result of a leg amputation. I never had such an incredible team of people taking care of me from the surgeons to the RNs to LPN and PCTs to housekeeping to dietary. These nurses that cared for me all need round of applause. Exceptional treatment. They helped me get through the most difficult time of my life. Let's not forget the PT/OT. Remarkable. Thank you for caring for me. I appreciate you. My name is Kathie Gerber for reference

Response from the ownerInvalid relative date format:
Hi Shaleli, Thank you for taking the time to leave us such a kind review! We are so happy to hear about your experience with us and will pass this along to the 5 West and PT/OT teams.
Rose Guthrie
1 month ago
1

Very unprofessional from security to front desk to nurses to DRS. They are here for a paycheck and paycheck only. None of them give two cents about the patients their pain they are in or what happened?!!!! Upper Mng could care less their staff is this BAD!!! Obviously they love 3 star rating 🙄

Response from the ownerInvalid relative date format:
Rose, We're sorry this was your experience with us and we would like to learn more so we can improve for the future. Please contact our patient advocacy team at 410-328-8777 and leave a message for an advocate who will call you back so that we can discuss further.
Sean Avery
1 month ago
1

Came in to emergency, obviously because like most people something is wrong and professional assistance in needed. Unfortunately most of the staff isn't professional. Coming in the door the security has an attitude. Reception was kind, especially the woman who took my vitals she made me feel welcomed and cared for... But that's where it ends waiting 5 hrs to be called when it's literally 3 people including myself in this waiting area is crazy work. It's 1pm in the afternoon. I watched 4 other patients come in after me, and for some strange reason 2 of them were called to the back before me. When I finally did go back, I'm sitting behind a curtain for almost 2 hrs listening to staff bs. It's clear they're there for the pay and not passionate about communication and help. I'm very disappointed, I had my children at this hospital and been dealing with them for at least 10 yrs. After my experience these last 2 times, I'm turning my bacc, I feel no better than I did going in, felt like I wasted my time, and when I finally stop just sitting there and expressed my feeling and concerns, I received this nonchalant attitude. So I left and I'm currently looking for help somewhere else. Very disappointed

Response from the ownerInvalid relative date format:
Sean, Thank you for taking the time to let us know about your visit to our ER. We are very sorry to hear you had a negative experience with us and would like to try to address your concerns. Please contact us at 410-328-8777 and leave a message for a patient advocate who will call you back so we can learn how to better serve our patients.
Shirelle Green
1 month ago
5

On April 6th 2024, our son was flown to the Shock Trauma Center following a car accident. The doctors, nurses and staff took care of my baby as if he were their own. They cried with us and did their very best to serve us in every way possible. There aren't enough words to express the gratitude I have for them. Thank you. Matéo's mom 💜 Honor Walk 4/11/24

Response from the ownerInvalid relative date format:
Hi Shirelle, Thank you for taking the time to leave us such a kind review. We are grateful that our team was able to provide support to your family and care for your son during such a difficult time. We will pass this along to the Shock Trauma team.
Paul Austin
1 month ago
1

This is for the University of Maryland Oral and Maxillofacial on the 5th floor. The only bright spot in this entire experience is the guy who takes your vitals—he’s always kind and does his best to make you feel welcome. But beyond that? It’s trash. You can expect to wait around 3 hours every time, even with a scheduled appointment. The front desk acts like you’re inconveniencing them just by showing up. You’ll watch doctors come and go from the back while you just sit and wait, with no updates or sense of urgency. And to top it off, you’re paying $9 just to park and be ignored. For a professional medical facility, they really need to get it together—especially with scheduling and how they treat patients. It’s unacceptable.

Response from the ownerInvalid relative date format:
Paul, We're sorry you had this experience when visiting us, but appreciate you letting us know. We would love to talk to you more about this, so please contact our patient advocacy team at 410-328-8777 and leave a message for an advocate who will call you back so that we can improve for the future.
Mrs.Choosingmyhealth
1 month ago
1

I went here yesterday and it was a complete waste of time. I had an MRI a few days ago, which shows that I have a serious infection. I was planning on waiting until my follow up appointment w/my Dr. to address the next steps but I developed a fever and still having fevers. I notified my physician while in the ER, who looked at the MRI and stated that I needed to have them have a hand surgeon come to evaluate me as I need surgery. This was all expressed to the NURSE PRACTITIONER, Amanda. I informed her and also showed her the messages and the MRI of my right hand, which she took a photo of. She stated that UMD physicians wanted a CT scan and x-ray, which was a complete waste of money being as though I have an MRI less than a week old with now systemic symptoms, including confusion, chills and fevers. They discharged me after informing me that my CT SCAN showed no infection. When I arrived home, I checked mychart and it indicates cellulitis, which is what my MRI says. MRI also states that I have an abscess. The diagnosis that they discharged me with states that I have an abscess and cellulitis. As a REGISTERED NURSE, I don’t understand how you send me home with no antibiotics, no evaluation by ortho as recommended by another ortho. Literally, no help at all and i’m still febrile. What is the purpose of an emergency room. The way that this ER is ran is an absolute joke. I’m a damn good RN and I can tell you now that this was NOT the correct decision to discharge me with no treatment except Motrin and Tylenol. I’m apppalled.

Response from the ownerInvalid relative date format:
Mrs.Choosingmyhealth, We are very sorry you had this experience in our ER and understand your frustration. Please contact our patient advocacy team at 410-328-8777 and leave a message for an advocate who will call you back so we can address your concerns.
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