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North Olympic Peninsula VA Clinic

1114 Georgiana St Port Angeles, WA 98362
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Top 10 Rehab In Port Angeles
VA Puget Sound Health Care System - North Olympic Peninsula CBOC WA 98362

About North Olympic Peninsula VA Clinic

VA Puget Sound Health Care System – North Olympic Peninsula Community Based Outpatient Clinic provides consultation, evaluation, and treatment for a variety of issues that can impact emotional well-being.
VA Puget Sound Health Care System – North Olympic Peninsula Community Based Outpatient Clinic is located in Port Angeles, Washington.

With a reputation for excellence, innovation and extraordinary care of our Nation’s heroes, VA Puget Sound strives to lead the nation in terms of quality, efficiency and public service through its proven record of innovation and extraordinary care of Veterans.

The VA provides Military Sexual Trauma (MST) counseling and treatment in a free and confidential manner. The treatment is for both male and female veterans for mental and physical conditions. Military Sexual Trauma (MS) is the term used to refer to sexual assault or sexual harassment that occurred while the Veteran was in the military.

Latest Reviews

hi b
2 months ago on Google
1
People at the front desk are helpful and competent. Other than that, they should stop playing with peoples lives, just close up shop.
Stephen h
2 months ago on Google
1
I ve been here about eight times over the past few months. I had a serious infection, none of the doctors would take me seriously, gave me bad information. There s a good probability I would be dead by now if I didn t take matters into my own hands and see a private professional, who listened to what I said, understood what was going on, and immediately sent in the proper prescription. Complete waste of time, when time was of the essence, but probably an ok clinic if you don t have any serious conditions. Is there s any recourse if a doctor lies to you?
Claire CLH Hart
2 months ago on Google
1
The lady at front desk was very helpful, on the other hand the short guy with a negative attitude should not be around Veterans.We will be reporting this incident to the Senators of Washington state and our President. We have friends who have dealt with this man and he should not be helping Veterans. The lady has a helpful attitude and the short man does not offer help at all he said he didn't know and did not seem interested. The lady did all the work. We left her a thank you card and I hope he gave it to her. I have a feeling he tossed the Thank you card that she was to getWe were sent here by DAV in Sequim, WA for information on how to open the Adobe disk sent to us for his health records. It took 1 year to get a disk and to get help to open the disk. We told the short man with an attitude we were here to tell him how he can help other and he said he already knew. At the time we were there the short man, the nice lady and her supervisor did not know how to open the adobe disk, the lady called all over and the short man said he did not know. What was the point of him lying.This may sound petty to you. We are taking this situation to the senators Patty Murray and Maria Cantwell and the president. We need these health records so I can go back to the audiologist..I have no hearing in my left ear.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.7 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab enables clients who are exiting detox or who are at an increased risk of relapse to focus on their recovery in a highly structured and supportive environment. Inpatient rehabs provide intensive clinical supervision and high-level treatment. Clients remain at the facility through the length of their program and typically receive multiple addiction counseling and education sessions per day. Holistic therapies, such as yoga, message, and meditation, may be used to relieve stress and ease discomfort.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
partial-hospitalization iconPartial Hospitalization Program
With a partial hospitalization program (PHP), individuals can receive intensive rehab with the ability to return home each day. PHP treatment is often an alternative to inpatient hospitalization or a step-down option. PHP treatment typically requires at least 20 hours per week for approximately 90 days. Common components of PHP treatment plans include relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment is typically available, though coverage specifics depend on your insurance provider.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
medically-assisted-detox iconMedically Assisted Detox
Medical detox is often the first step in addiction recovery and involves ridding the body of drugs and/or alcohol in a supervised inpatient setting. If you've become physically dependent on substances like alcohol, benzodiazepines (like Xanax), or opioids, quitting abruptly may cause uncomfortable or even dangerous side effects. In medically assisted detox, a team of medical professionals will help manage any potential withdrawal symptoms with the aim of keeping you as safe and comfortable as possible.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Effective drug rehab in Washington integrates care for the whole person, offering comprehensive solutions to addiction. Treatment methods address mental, physical, and relational aspects of substance abuse.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

When your body is properly nourished, healing is much faster. That's why nutrition therapy is an important part of drug rehab in Washington. It helps you learn how to take care of your body so you can heal both mentally and physically from addiction.

Participating in creative arts therapy in Washington does not require any skill in the arts. It's not about what you're creating. It is about the creative process. Options include writing, music, art, and dance therapies.

The advantage of nicotine replacement therapy in Washington is the absence of the many harmful chemicals that are present in cigarette smoke. These products supply the nicotine only, so you don't suffer from extreme withdrawal and can feel more comfortable as you quit smoking.

Recreational therapy is a dynamic approach to drug and alcohol addiction treatments that integrates activities like gardening, music therapy, and sports. These activities give you a therapeutic outlet for your emotions and help you to reduce your stress levels. This protects your physical and mental health and helps you develop new skills that foster a sober lifestyle.

Amenities

  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • car iconPrivate Transportation

Staff & Accreditations

Staff

Thomas Bundt, PhD, FACHE

Executive Director

Susan Perez, BA, CISM

Deputy Executive Director

Jesse Markman, MD, MBA

Chief of Staff

Geraldine L'Heureux, MBA, MHA, BSN, RN

Associate Director of Patient Care Services

Rhonda Lewis, MSM, CPM

Associate Director

Michelle Bird, MSN, RN, NE-BC

Deputy Associate Director of Patient Care Services

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 103674

Contact Information

Phone icon (360) 565-7420
Building icon

1114 Georgiana St
Port Angeles, WA 98362

Rehab in Cities Near Port Angeles

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Reviews of North Olympic Peninsula VA Clinic

3.06/5 (26 reviews)
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Reviews

2

I won't tell you it was a completely negative experience because of course I learned some things that are helping me nowadays but for me it was completely clear they had a lot of things to improve.

Reviewed on 2/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (25 reviews)
Claire “CLH” Hart
2 months ago
5

The lady at front desk was very helpful, on the other hand the short guy with a negative attitude should not be around Veterans. We will be reporting this incident to the Senators of Washington state and our President. We have friends who have dealt with this man and he should not be helping Veterans. The lady has a helpful attitude and the short man does not offer help at all he said he didn't know and did not seem interested. The lady did all the work. We left her a thank you card and I hope he gave it to her. I have a feeling he tossed the Thank you card that she was to get We were sent here by DAV in Sequim, WA for information on how to open the Adobe disk sent to us for his health records. It took 1 year to get a disk and to get help to open the disk. We told the short man with an attitude we were here to tell him how he can help other and he said he already knew. At the time we were there the short man, the nice lady and her supervisor did not know how to open the adobe disk, the lady called all over and the short man said he did not know. What was the point of him lying. This may sound petty to you. We are taking this situation to the senators Patty Murray and Maria Cantwell and the president. We need these health records so I can go back to the audiologist..I have no hearing in my left ear.

hi b
2 months ago
1

People at the front desk are helpful and competent. Other than that, they should stop playing with peoples lives, just close up shop.

Stephen h
2 months ago
1

I ve been here about eight times over the past few months. I had a serious infection, none of the doctors would take me seriously, gave me bad information. There s a good probability I would be dead by now if I didn t take matters into my own hands and see a private professional, who listened to what I said, understood what was going on, and immediately sent in the proper prescription. Complete waste of time, when time was of the essence, but probably an ok clinic if you don t have any serious conditions. Is there s any recourse if a doctor lies to you?

MR STARGAZER
3 months ago
1

Im not sure how this place can call itself an outpatient clinic when its providers are virtual. When is the VA going to put in a real clinic or just let the people have REAL health insurance to see REAL LIFE doctors. This is insanity. You people are contributing to the lack of care and eventual suicide of many veterans around the country. Congratulations.

Marmar RenRen
3 months ago
1

The worst care from any VA facility I have ever received in my entire life. Yall should be ashamed.

M. Renea
3 months ago
1

Only virtual providers....

Tyson Hester
5 months ago
5

C Roof
6 months ago
1

The VA system altogether is worthless

Jim Pierson
1 year ago
1

The Drs. Are good if you can get an appointment. Every time I call the wait time to speak with anyone is 45 min to over an hour!! It's impossible to talk to the front desk. To get a referral to a specialist you'll die before you can see a Dr. And get a referral. Thank God I have other insurance if I only had the VA I would be dead before I could see a Dr. The sad part is the Drs. Really care and are trying their best but the gate keeping to get to them is insane. If anyone thinks socialist government healthcare is good talk to any veteran. If all Drs were run this way people would freak out. This is why veteran suicide is so high it's impossible to get an appointment. I was in the ER and tried getting an appointment for follow up and spent 4 hours calling waiting on hold getting disconnected as soon as someone picked up before I gave up and started calling other private Drs.

John Weir
1 year ago
1

Waited 9 weeks for authorization for an X-ray. Ended up going to the emergency room for the X-ray. Found out I had a bone infection and needed a partial amputation. When ever I would call or stop by they said we are working on it. Absolutely disappointed and hands down the laziest/worst VA clinic.

dukenpam
1 year ago
5

Appointment made by remote VA center for blood work. Staff was very pleasant, accommodating (to adjust schedule slightly to provide care for me) and knowledgeable, answering my questions about the blood work. Appreciate the service and professionalism. See y’all next time.

Michael Luecht
2 years ago
5

Helpful and friendly.

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