The staff spent more time on their phones then doing their jobs. If you ask for help while they are on the phone,you get an attitude. I saw the staff show more power trips than compassion. Unprofessional and when I discharged,they gave all my belongings to someone else. They ...
About Valley Springs Behavioral Health Hospital
Valley Springs Behavioral Health Hospital is a Holyoke, Massachusetts psychiatric and behavioral health hospital.
The facility serves children, adolescents, adults and seniors through inpatient and outpatient programs.
The space uses approaches like CBT, DBT and medication management to address concerns ranging from depression and anxiety to PTSD and bipolar disorder.
Valley Springs offers a full continuum of care in a modern healing environment designed to support recovery at every stage of life.
Integrated Co Occurring Disorder Treatment
Valley Springs specializes in dual diagnosis care for individuals whose substance use occurs alongside acute mental health symptoms.
Co occurring treatment is integrated across inpatient and outpatient levels and patients may receive a medically assisted detox period when clinically appropriate.
Inpatient care includes comprehensive psychiatric and physical evaluations, individualized treatment planning, medical monitoring and group therapy.
PHP and IOP programs help adults focus on relapse prevention, triggers and warning signs, emotional regulation and coping skills as a step down pathway from stabilization.
Lifespan Behavioral Health Care
Valley Springs offers a broad age continuum, including child and adolescent programs for ages 5 to 18 with DBT informed therapy and teen skills groups with family involvement and school continuity.
A dedicated geriatric inpatient program provides seniors with crisis stabilization while there’s 24 hour monitoring with medication management and recreational therapies.
Access and Insurance Details
Located on Lower Westfield Road in Holyoke, the hospital is open 24/7 for walk in care with outpatient hours Monday through Friday.
Valley Springs is in network with most major insurers and may work with others out-of-network.
Facility Overview
150 Number of Available Beds
Latest Reviews
It’s easy to have a bad experience during the darkest times of your life. But the outpatient program here was nothing but positive for me. I’ve made friends and I’ve made family and group leader Liz is such a special person. These people care about you. Don’t let the reviews stop you from coming here. Especially for outpatient.
Response from the owner6 days ago
Hi Joanne, we appreciate you sharing your positive experience with us. -- Ashley
Ari and Brian from sunrise are the best they help me be comfortable and calm
Response from the owner6 days ago
Hi Ashari, thank you for your kind words. We appreciate your sharing your positive feedback with us. -- Ashley
It was helpful. I definitely had to be proactive in receiving the information, applying it to my own situations and processing it.
Response from the owner6 days ago
Hi Lorelei, we appreciate you sharing your positive experience with us. -- Ashley 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
4.8 / 10
Location
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Addiction Treatments
Levels of Care
Inpatient rehab offers robust, hands-on care in a highly structured and supportive environment. The facility provides housing, meals, and round-the-clock supervision, allowing clients to focus exclusively on their recovery. Inpatient treatment typically involves intensive addiction counseling based on CBT, DBT, RBT, motivational interviewing, or other psychotherapeutic approaches. Many inpatient treatment centers also offer life skills training and/or complementary therapies, including meditation, mindfulness, and nutrition counseling.
Intensive outpatient programs (IOP) facilitate clients' sustained sobriety through high-level care aligned with their evolving needs. Clients engage in multiple treatment sessions per week, typically receiving between nine and 20 hours of outpatient care weekly. The frequency and intensity of treatment gradually decreases as clients stabilize. Many intensive outpatient rehabs offer a variety of services, including addiction counseling, recovery-focused life skills training, and medication assisted treatment (MAT). Evidence-based complementary therapies are also common.
A partial hospitalization program (PHP), also known as day treatment, allows you to receive rehab-level care while living at home. PHP treatment requires a minimum of 20 hours of treatment each week for an average of 90 days. PHP treatment plans can vary depending on your needs but typically includes relapse prevention, medication management, and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Most insurance providers fully or partially cover PHP treatment.
Outpatient programs are designed for clients who are medically stable and not at an elevated risk of relapse, including those who have already completed inpatient care. Outpatient programs typically advance clients' established treatment plans, offering continuing addiction counseling and recovery education. Clients who enter outpatient care immediately following detox may also receive medical and mental health assessments and personalized treatment plans. Most outpatient rehabs provide multiple levels of care to align with clients' unique needs.
Treatments
Mental health services are essential during treatment for drug and alcohol addiction, whether you receive treatment in an inpatient or outpatient setting. While receiving inpatient care, you can expect to have round-the-clock access to mental health therapists and medical staff. Additionally, you will likely receive a number of different therapies and mental health options like individual and group counseling, addiction and relapse prevention education, and coping skills training.
Programs
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Clinical Services
During cognitive behavioral therapy in Massachusetts, clients work with a trained counselor to identify negative thinking patterns and change them. This change in thinking has been shown to lead to changes in behavior to treat substance use and mental health disorders effectively.
Amenities
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Private Setting
Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Valley Springs Behavioral Health Hospital.
Contact Information
45 Lower Westfield Rd, Holyoke, MA 01040
Get Help Now - 413-238-6079
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