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Valley Springs Behavioral Health Hospital

45 Lower Westfield Rd
Holyoke, MA 01040
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Exterior sketch of a single-story outpatient substance abuse treatment clinic with a covered entrance.

About Valley Springs Behavioral Health Hospital

Valley Springs Behavioral Health Hospital, located in Holyoke, Massachusetts is a alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization and intensive outpatient. Specialty rehab programs at Valley Springs Behavioral Health Hospital include age-appropriate treatment for teens addressing adolescent-specific issues.

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Facility Overview

Bed icon 150
Number of Available Beds

Latest Reviews

sengnaly soumpholphakdy
10 months ago on Google
5
Very nice places
Response from the owner8 months ago
Hi Sengnaly, we appreciate you sharing your positive experience with us. -- Amy B.
Jane Nagle
1 year ago on Google
5
My husband has Alzheimer’s and had a crisis that required hospitalization. Our local hospital transferred him to Valley Springs Hospital. It was the best place for him to regain his baseline. I have to tell you how impressed I was with the Silver Unit where he was placed. The staff was positive and always kind. I visited daily so the kindness was authentic. There was a sense of safety and comfort for the patients. The staff encouraged the patients to interact with each other. What I saw develop among the patients was a sense of community. They watched out for each other. Having someone you love suffering from tth is dreadful illness is a nightmare and a lonely journey. The hospital was a safe place for my husband. It also gave me breathing room because I knew he was being care for by a professional and compassionate staff. Jane P Nagle
Response from the owner8 months ago
Hi Jane, we're glad you had a great experience. We appreciate your sharing your positive feedback with us. -- Amy B.
my career
1 year ago on Google
5
Amazing Team
Response from the owner8 months ago
Hi, we're glad you had a great experience. We appreciate you sharing your positive feedback with us. -- Amy B.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

Inpatient rehab offers robust, hands-on care in a highly structured and supportive environment. The facility provides housing, meals, and round-the-clock supervision, allowing clients to focus exclusively on their recovery. Inpatient treatment typically involves intensive addiction counseling based on CBT, DBT, RBT, motivational interviewing, or other psychotherapeutic approaches. Many inpatient treatment centers also offer life skills training and/or complementary therapies, including meditation, mindfulness, and nutrition counseling.

Intensive outpatient programs (IOP) facilitate clients' sustained sobriety through high-level care aligned with their evolving needs. Clients engage in multiple treatment sessions per week, typically receiving between nine and 20 hours of outpatient care weekly. The frequency and intensity of treatment gradually decreases as clients stabilize. Many intensive outpatient rehabs offer a variety of services, including addiction counseling, recovery-focused life skills training, and medication assisted treatment (MAT). Evidence-based complementary therapies are also common.

A partial hospitalization program (PHP), also known as day treatment, allows you to receive rehab-level care while living at home. PHP treatment requires a minimum of 20 hours of treatment each week for an average of 90 days. PHP treatment plans can vary depending on your needs but typically includes relapse prevention, medication management, and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Most insurance providers fully or partially cover PHP treatment.

Outpatient programs are designed for clients who are medically stable and not at an elevated risk of relapse, including those who have already completed inpatient care. Outpatient programs typically advance clients' established treatment plans, offering continuing addiction counseling and recovery education. Clients who enter outpatient care immediately following detox may also receive medical and mental health assessments and personalized treatment plans. Most outpatient rehabs provide multiple levels of care to align with clients' unique needs.

Treatments

Mental health services are essential during treatment for drug and alcohol addiction, whether you receive treatment in an inpatient or outpatient setting. While receiving inpatient care, you can expect to have round-the-clock access to mental health therapists and medical staff. Additionally, you will likely receive a number of different therapies and mental health options like individual and group counseling, addiction and relapse prevention education, and coping skills training.

Programs

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Clinical Services

During cognitive behavioral therapy in Massachusetts, clients work with a trained counselor to identify negative thinking patterns and change them. This change in thinking has been shown to lead to changes in behavior to treat substance use and mental health disorders effectively.

Amenities

  • private iconPrivate Setting

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Valley Springs Behavioral Health Hospital.

Contact Information

Building icon

45 Lower Westfield Rd, Holyoke, MA 01040

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Reviews of Valley Springs Behavioral Health Hospital

2.12/5 (59 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.12 (59 reviews)
Deanna Rabideau
2 months ago
1

If I could give zero stars I would. This is supposed to be a place where people can get help for mental health struggles but instead it just made things worse for me and other people I was there with. The food was horrible, we barely got to go outside, staff were apathetic at best and the physician I saw was absolutely horrible. I saw her maybe twice and she was no help at all and wouldn't let me leave when I was ready too. And to top it all off I was told my insurance would cover it but now 4 months later I get notice that I owe over $1000! For what?! If you're thinking of going there, please don't! They are a joke and should be shut down.

Tachira Reardon
2 months ago
1

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 413-466-6006 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Ashley
Mary Walbridge
2 months ago
1

Actually NO STARS. Okay....I can't even think, where to start. I just got out today, after over a month. I definitely went to this facility, looking for help. That's NOT what I received. I leave today, WAY worse than when I went in. Some of the nurses were good. As far as the care techs, . The 7p-7a shift were AMAZING, professional, caring, concerned and friendly. The day shift was OMG SO BEYOND NOT. Very uncaring, unprofessional, mean, rude and abusive. I would NEVER recommend this facility/hospital EVER for ANYONE. PLEASE, if you are looking for help or care or professionalism, do NOT go to this place. You will only end up feeling and being treated worse.

Dave P
2 months ago
5

Response from the owner
Thank you for sharing your positive feedback with us. It is our honor to provide quality care. -- Ashley
Overall Experience
Date Submitted
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