Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Vera French – Community Mental Health Center

1441 West Central Park Avenue Davenport, IA 52804
Claim Profile
Vera French - Community Mental Health Center IA 52804

About Vera French – Community Mental Health Center

Residential treatment is for individuals who have a severe mental illness. Vera French provides holistic, individualized treatment based on each person’s needs. Treatment is not time-limited which makes this a good option for those with a dual-diagnosis who need more support than provided in many time-limited drug rehab facilities.

The Vera French outpatient team consists of medical professionals such as psychiatrists, psychologists, nurse practitioners, licensed social workers, and licensed mental health counselors. Clients may participate in psychiatric assessments, individual, group and family therapy, and medication management.

Same day access provides an initial counseling evaluation for new clients.

Vera French accepts most insurance providers such as Cigna, Blue Cross/Blue Shield, Beacon, Magellan Health and others. Contact your provider to verify coverage as out of network benefits may vary. Financial assistance is available.

Facility Overview

Bed icon 5
Number of Available Beds

Latest Reviews

z_XRozayX_z
2 weeks ago on Google
1
Its like pulling teeth to get anything done here. My prescriptions are always sent wrong and not only is it impossible to get someone on the phone. But when you do you always get an attitude from them.
Isacc Bebout
4 weeks ago on Google
1
Maggie meloy spent two hours with me last week talking about personal questions verses my actual emotions therefore I will never do therapy again it felt more like an interrogation verses therapy and I hope she knows I told her lies in the story because I knew I couldn’t trust her. So Maggie Meloy is not someone anybody should trust she’s manipulative and incompetent and if she wants to keep doing what she’s doing she needs to do better because this is pitiful honestly and very unprofessional.
Response from the owner2 weeks ago
Isacc,
We are sorry that our services didn’t meet your expectations. A member of our executive leadership will contact you right away to address your concerns.

Sincerely,
Richard K. Whitaker, Jr., Ph.D.
CEO
Vera French Community Mental Health Center
563-383-1900
Sophia
4 weeks ago on Google
4
I've had a very good experience with the health provider who prescribes my medication, Nicolas Bleiu. Also, with my therapist Olivia. They have been great listeners and patient and kind. Very helpful.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
5.9 / 10

Accepted Insurance

Vera French – Community Mental Health Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Richard K. Whitaker, Jr., Ph.D.

CEO

Denise Beenk, MBA, LISW,

COO

Jill Westhoff

CFO

Henry Emerle, MD

Interim Medical Director

Contact Information

Building icon

1441 West Central Park Avenue
Davenport IA, 52804

Fact checked and written by:
Mari Mendoza, BS
Edited by:
Courtney Myers, MS

Rehab in Cities Near Davenport

Left arrow icon Back to IA

Reviews of Vera French – Community Mental Health Center

2.61/5 (59 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
16
4
5
3
5
2
4
1
31

Reviews

3

I always feel safe at Vera French. They provide good care. The only two things I don't like are the two short notice appointment cancellation policy and the issues when it comes to the refill of the medications. Besides that, it's ok.

Reviewed on 3/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (58 reviews)
z_XRozayX_z
2 weeks ago
1

Its like pulling teeth to get anything done here. My prescriptions are always sent wrong and not only is it impossible to get someone on the phone. But when you do you always get an attitude from them.

Isacc Bebout
4 weeks ago
1

Maggie meloy spent two hours with me last week talking about personal questions verses my actual emotions therefore I will never do therapy again it felt more like an interrogation verses therapy and I hope she knows I told her lies in the story because I knew I couldn’t trust her. So Maggie Meloy is not someone anybody should trust she’s manipulative and incompetent and if she wants to keep doing what she’s doing she needs to do better because this is pitiful honestly and very unprofessional.

Response from the owner
Isacc,
We are sorry that our services didn’t meet your expectations. A member of our executive leadership will contact you right away to address your concerns.

Sincerely,
Richard K. Whitaker, Jr., Ph.D.
CEO
Vera French Community Mental Health Center
563-383-1900
Sophia
4 weeks ago
4

I've had a very good experience with the health provider who prescribes my medication, Nicolas Bleiu. Also, with my therapist Olivia. They have been great listeners and patient and kind. Very helpful.

Bobby Banlersmith
1 month ago
1

I had to call 5 times to get an appointment made. That was one day. The other day the front desk girl staff was so I competent they didn’t tell me how to get a first appointment for what I needed.

Response from the owner
Bobby,
We sincerely apologize for the delays and poor customer service you experienced. At Vera French, we strive for excellence in customer service and responsiveness to those in our community who reach out to us for whatever reason. Our Outpatient Director will reach out to you right away to address these issues and to ensure you have a positive experience going forward.

Sincerely,
Richard K. Whitaker, Jr., Ph.D.
CEO
Vera French Community Mental Health Center
563-383-1900
Pamela Penman
2 months ago
3

Its a toss up about 80% of the time I call noone answers the phone. I have been calling since Monday and leaving messages for 2 days. Today is Wednesday at 2:10pm I call and finally someone picks up. I explain im trying to make sure my daughters appointment is canceled and try to reschedule. To which she gives me hard time saying she can't find a release then says I don't have one then here it is.. her tone the whole time like im bothering her. I get they can get busy but come on. Monday i called and left messages 4 times and 3 on Tuesday. The people that work the front desk at Duck Creek are fantastic!!!

Response from the owner
Dear Pamela,
Thank you for taking the time to share your experience. We sincerely apologize for the difficulty you encountered in reaching our office and for any frustration caused during your call. Your feedback is very important to us, and we understand how valuable your time is, especially when arranging appointments for your daughter.

We strive to provide prompt and courteous service to all and it is clear from your comments that we fell short of that goal. We appreciate your kind words about our front desk team at Duck Creek and will be sure to share your positive remarks with them. At the same time, we will use your feedback to address the concerns you mentioned and to improve our communication and support moving forward.

Our Outpatient Director will be reaching out to you to see if there is anything else we can do to assist you. Thank you again for bringing this to our attention and for giving us the opportunity to serve you better.

Sincerely,
Richard K. Whitaker, Jr., Ph.D.
CEO
Vera French Community Mental Health Center
563-383-1900
April Walters
3 months ago
5

James Kimber
5 months ago
5

Jay “JT” Santana
5 months ago
5

I just wanna say that Vera French genuinely has made a difference in my life! The staff has treated me with absolute dignity and respect no matter what the situation was. Zero stigma not in language, not in treatment, not in conversation! Truly blessed to have an amazing therapist at an equally amazing mental health

Khristina1017
5 months ago
5

As a patient of TMS for only 10 sessions now, I can say this is slowly changing my life. I recommend this treatment through Vera French to anyone that is struggling with medication management and is struggling with their depression. I've tried so many medications for my depression that have not worked for me and felt this may be an option. I also work in one of the facilities and find that both being a patient, and a worker of this company is very helpful and fulfilling. Please consider TMS with Vera French as a highly recommended solution for hard to cure depression. It truly is amazing!!!!!!

family forever
5 months ago
1

This place is so unprofessional , careful what you ask for ! Not personable or knowledgeable .

Response from the owner
Dear Family Forever,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience with us did not meet your expectations. We strive to provide excellent service and a professional atmosphere for all our clients, but we obviously missed the mark for you.

We’d like to understand more about your visit and how we can improve. Please call me at the number below so I can address your concerns personally.

Sincerely,
Richard K. Whitaker, Jr., Ph.D.
CEO
Vera French Community Mental Health Center
563-383-1900
sarah hallminks
7 months ago
5

I have been a patient for years. The low stars can be somewhat attributed to the fact that many of the people they help are mentally ill. The care we have here is the envy of the entire State of Iowa. While not everyone who has ever worked there has been as awesome as the people who do now. The people who work there now, really are awesome. They are doing their best with low pay and a high case load so be kind.

Ann
7 months ago
1

There is 0 consistency in care, providers come and go.Under new leadership LGBTQ patients and providers are running away. They seem to be judging all non white Christians.The managers seem to hate mentally ill people, you should hear how they talk to and about patients.They really don't care.

Response from the owner 7 months ago
Dear Ann, Thank you for taking the time to share your concerns with us. We are deeply sorry to hear about your experience and the issues you've highlighted. It is crucial for us to ensure that all clients receive consistent and compassionate care. We understand how vital it is for our LGBTQ+ community to feel safe and supported. We are committed to addressing any behavior that may come across as discriminatory or unprofessional, especially towards our staff and clients. Our established leadership team is dedicated to welcoming and supporting all individuals. Our staff operate under our five core values: Compassion, Accessibility, Empowerment, Integrity, and Quality. We strive to create an inclusive environment for everyone, regardless of their background or identity. Please know that we take all feedback seriously and are committed to providing an inclusive and respectful environment for all our clients and staff. Please call me at the number below so I can address your concerns directly. Sincerely, Richard K. Whitaker, Jr., Ph.D. CEO Vera French Community Mental Health Center 563-383-1900
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Vera French – Community Mental Health Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Community & Family Resources
Iowa City, IA (319) 351-4357

Community & Family Resources

Prelude Behavioral Services offers inpatient and outpatient treatment for in... read more.
VA Central Iowa Mason City CBOC
Mason City, IA (641) 494-5000

VA Central Iowa Mason City CBOC

VA Central Iowa Health Care System - Mason City Community Based Outpatient C... read more.
ASAC – Area Substance Abuse Council
Belle Plaine, IA (319) 444-4309

ASAC – Area Substance Abuse Council

Area Substance Abuse Council (ASAC) provides accessible, comprehensive subst... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline