I always feel safe at Vera French. They provide good care. The only two things I don't like are the two short notice appointment cancellation policy and the issues when it comes to the refill of the medications. Besides that, it's ok.
About Vera French – Community Mental Health Center
The Vera French Community Mental Health Center offers a full continuum of mental health treatment and services for children and adults. They provide residential, outpatient, crisis stabilization and outreach services to individuals with mental illness including those with co-occuring substance abuse disorder.
Residential treatment is for individuals who have a severe mental illness. Vera French provides holistic, individualized treatment based on each person’s needs. Treatment is not time-limited which makes this a good option for those with a dual-diagnosis who need more support than provided in many time-limited drug rehab facilities.
The Vera French outpatient team consists of medical professionals such as psychiatrists, psychologists, nurse practitioners, licensed social workers, and licensed mental health counselors. Clients may participate in psychiatric assessments, individual, group and family therapy, and medication management.
Same day access provides an initial counseling evaluation for new clients.
Vera French accepts most insurance providers such as Cigna, Blue Cross/Blue Shield, Beacon, Magellan Health and others. Contact your provider to verify coverage as out of network benefits may vary. Financial assistance is available.
Facility Overview
5 Number of Available Beds
Latest Reviews
This place is so unprofessional , careful what you ask for ! Not personable or knowledgeable .
Response from the owner2 months ago
Dear Family Forever, Thank you for taking the time to share your feedback. We are sorry to hear that your experience with us did not meet your expectations. We strive to provide excellent service and a professional atmosphere for all our clients, but we obviously missed the mark for you. We d like to understand more about your visit and how we can improve. Please call me at the number below so I can address your concerns personally. Sincerely, Richard K. Whitaker, Jr., Ph.D. CEO Vera French Community Mental Health Center 563-383-1900
I have been a patient for years. The low stars can be somewhat attributed to the fact that many of the people they help are mentally ill. The care we have here is the envy of the entire State of Iowa. While not everyone who has ever worked there has been as awesome as the people who do now. The people who work there now, really are awesome. They are doing their best with low pay and a high case load so be kind.
There is 0 consistency in care, providers come and go.Under new leadership LGBTQ patients and providers are running away. They seem to be judging all non white Christians.The managers seem to hate mentally ill people, you should hear how they talk to and about patients.They really don't care.
Response from the owner1 week ago
Dear Ann, Thank you for taking the time to share your concerns with us. We are deeply sorry to hear about your experience and the issues you've highlighted. It is crucial for us to ensure that all clients receive consistent and compassionate care. We understand how vital it is for our LGBTQ+ community to feel safe and supported. We are committed to addressing any behavior that may come across as discriminatory or unprofessional, especially towards our staff and clients. Our established leadership team is dedicated to welcoming and supporting all individuals. Our staff operate under our five core values: Compassion, Accessibility, Empowerment, Integrity, and Quality. We strive to create an inclusive environment for everyone, regardless of their background or identity. Please know that we take all feedback seriously and are committed to providing an inclusive and respectful environment for all our clients and staff. Please call me at the number below so I can address your concerns directly. Sincerely, Richard K. Whitaker, Jr., Ph.D. CEO Vera French Community Mental Health Center 563-383-1900 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.5 / 10
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Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Staff
Richard K. Whitaker, Jr., Ph.D.
CEO
Denise Beenk, MBA, LISW,
COO
Jill Westhoff
CFO
Henry Emerle, MD
Interim Medical Director
Contact Information
(563) 383-1900 
1441 West Central Park Avenue
Davenport IA, 52804
Get Help Now - 563-219-7437
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Fact checked and written by:
Mari Mendoza, BS
Edited by:
Courtney Myers, MS
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