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Vera French – Community Mental Health Center

1441 West Central Park Avenue
Davenport, IA 52804
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Vera French - Community Mental Health Center IA 52804

About Vera French – Community Mental Health Center

Residential treatment is for individuals who have a severe mental illness. Vera French provides holistic, individualized treatment based on each person’s needs. Treatment is not time-limited which makes this a good option for those with a dual-diagnosis who need more support than provided in many time-limited drug rehab facilities.

The Vera French outpatient team consists of medical professionals such as psychiatrists, psychologists, nurse practitioners, licensed social workers, and licensed mental health counselors. Clients may participate in psychiatric assessments, individual, group and family therapy, and medication management.

Same day access provides an initial counseling evaluation for new clients.

Vera French accepts most insurance providers such as Cigna, Blue Cross/Blue Shield, Beacon, Magellan Health and others. Contact your provider to verify coverage as out of network benefits may vary. Financial assistance is available.

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Fact checked and written by:
Mari Mendoza, BS
Edited by:
Courtney Myers, MS

Facility Overview

Bed icon 5
Number of Available Beds

Latest Reviews

Dr. B
3 weeks ago on Google
1
Just because someone has experienced a mental health crisis, is financially down on their luck, or is neurodivergent does not mean they should be dismissed and ignored. Unfortunately, that is the experience you will receive with Vera French. This staff is disorganized, bad communicators, and only have shoulder shrugs instead of professionalism. I have never seen any mental health org run so horribly. It's like talking to field zombies. Unfortunately, the staff come off as just as mentally unstable as their clients. It's the blind leading the blind over there. Lip service. Willful ignorance. Performative empathy. A shame kink perhaps. That's what you will receive. And then they will attempt to gaslight you or actually ghost you if you call them on it and demand basic communication and to be treated with respect. Spoiler alert: NEGLIGENCE IS ABUSE. If you are on Medicaid, you'd do better at Robert Young or with the state and that's saying A LOT. VF ought to be ashamed of themselves. But of course, they can just flip reviews like this around on the client and say we're mentally unwell. Well how do you explain going on five months and between TWO caseworkers they can't even help me get a ride somewhere in town as promised...yet they keep trying to shove their therapists down my throat. As if I would go to talk to a therapist from VF when the caseworkers can't even be bothered to follow through. I had my first depressive episode in months messing around with them and my doctor had to up my dosage. VF actually made me WORSE. What does that tell you? They don't even do the bare minimum. How are these people getting paid for not following through on what they say they're going to do for someone and then completely ghosting a client? Apalling and disgusting. Good riddance.
Response from the owner4 days ago
Dear Dr. B,

We at Vera French are very concerned that your experience with our services was so negative. We strive for excellence in customer service and clinical outcomes and we are sorry that you experienced the opposite from us. Please contact our Outpatient Director directly at 563-888-6244 at your earliest convenience and let us have a chance to make things right.

Sincerely,
Richard K. Whitaker, Jr., Ph.D.
CEO
Vera French Community Mental Health Center
563-383-1900
z_XRozayX_z
3 months ago on Google
1
Its like pulling teeth to get anything done here. My prescriptions are always sent wrong and not only is it impossible to get someone on the phone. But when you do you always get an attitude from them.
Response from the owner4 days ago
Thank you for sharing your feedback. We’re sorry to hear about your recent experience and understand how important reliable communication and prescription services are. Please know that your concerns matter to us, and we are committed to assisting you. If you’re comfortable, we invite you to contact our Outpatient Director directly at 563-888-6244 so we can discuss your experience and work with you toward a positive resolution. Thank you for helping us improve our service to the community.

Sincerely,
Richard K. Whitaker, Jr., Ph.D.
CEO
Vera French Community Mental Health Center
563-383-1900
Isacc Bebout
4 months ago on Google
1
Maggie meloy spent two hours with me last week talking about personal questions verses my actual emotions therefore I will never do therapy again it felt more like an interrogation verses therapy and I hope she knows I told her lies in the story because I knew I couldn’t trust her. So Maggie Meloy is not someone anybody should trust she’s manipulative and incompetent and if she wants to keep doing what she’s doing she needs to do better because this is pitiful honestly and very unprofessional.
Response from the owner4 days ago
Isacc,
We are sorry that our services didn’t meet your expectations. A member of our executive leadership will contact you right away to address your concerns.

Sincerely,
Richard K. Whitaker, Jr., Ph.D.
CEO
Vera French Community Mental Health Center
563-383-1900
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.9 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Vera French – Community Mental Health Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Richard K. Whitaker, Jr., Ph.D.

CEO

Denise Beenk, MBA, LISW,

COO

Jill Westhoff

CFO

Henry Emerle, MD

Interim Medical Director

Contact Information

Building icon

1441 West Central Park Avenue
Davenport IA, 52804

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Reviews of Vera French – Community Mental Health Center

2.67/5 (60 reviews)
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Reviews

3

I always feel safe at Vera French. They provide good care. The only two things I don't like are the two short notice appointment cancellation policy and the issues when it comes to the refill of the medications. Besides that, it's ok.

Reviewed on 3/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6610169491525 (59 reviews)
Gina Medrano
2 weeks ago
5

Dr. B
3 weeks ago
1

Just because someone has experienced a mental health crisis, is financially down on their luck, or is neurodivergent does not mean they should be dismissed and ignored. Unfortunately, that is the experience you will receive with Vera French. This staff is disorganized, bad communicators, and only have shoulder shrugs instead of professionalism. I have never seen any mental health org run so horribly. It's like talking to field zombies. Unfortunately, the staff come off as just as mentally unstable as their clients. It's the blind leading the blind over there. Lip service. Willful ignorance. Performative empathy. A shame kink perhaps. That's what you will receive. And then they will attempt to gaslight you or actually ghost you if you call them on it and demand basic communication and to be treated with respect. Spoiler alert: NEGLIGENCE IS ABUSE. If you are on Medicaid, you'd do better at Robert Young or with the state and that's saying A LOT. VF ought to be ashamed of themselves. But of course, they can just flip reviews like this around on the client and say we're mentally unwell. Well how do you explain going on five months and between TWO caseworkers they can't even help me get a ride somewhere in town as promised...yet they keep trying to shove their therapists down my throat. As if I would go to talk to a therapist from VF when the caseworkers can't even be bothered to follow through. I had my first depressive episode in months messing around with them and my doctor had to up my dosage. VF actually made me WORSE. What does that tell you? They don't even do the bare minimum. How are these people getting paid for not following through on what they say they're going to do for someone and then completely ghosting a client? Apalling and disgusting. Good riddance.

Response from the owner
Dear Dr. B,

We at Vera French are very concerned that your experience with our services was so negative. We strive for excellence in customer service and clinical outcomes and we are sorry that you experienced the opposite from us. Please contact our Outpatient Director directly at 563-888-6244 at your earliest convenience and let us have a chance to make things right.

Sincerely,
Richard K. Whitaker, Jr., Ph.D.
CEO
Vera French Community Mental Health Center
563-383-1900
Anthony Hunstad
1 month ago
4

z_XRozayX_z
3 months ago
1

Its like pulling teeth to get anything done here. My prescriptions are always sent wrong and not only is it impossible to get someone on the phone. But when you do you always get an attitude from them.

Response from the owner
Thank you for sharing your feedback. We’re sorry to hear about your recent experience and understand how important reliable communication and prescription services are. Please know that your concerns matter to us, and we are committed to assisting you. If you’re comfortable, we invite you to contact our Outpatient Director directly at 563-888-6244 so we can discuss your experience and work with you toward a positive resolution. Thank you for helping us improve our service to the community.

Sincerely,
Richard K. Whitaker, Jr., Ph.D.
CEO
Vera French Community Mental Health Center
563-383-1900
Overall Experience
Date Submitted
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