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Arbour Hospital — Branches Jamaica Plain

157 Green St
Boston, MA 02130
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Arbour Counseling Services MA 2130

About Arbour Hospital — Branches Jamaica Plain

When you’re going through a tough time, it’s important to feel like people truly care about you. Sadly, not all treatment programs make you feel that way. Some can come off as cold or clinical. But at Branches, the approach is different because they treat you like family.

Starting treatment can be overwhelming especially if you’ve heard mixed reviews or have a friend who didn’t get the right kind of care. Here, they focus on finding the right program for you based on your unique situation, so you don’t have to worry about being in the wrong place.

The first step is an evaluation where they’ll get to know you and your specific needs and then create a treatment plan just for you. Not every program takes the time to do this.

Traditional outpatient treatment is a great option if you need ongoing support but not the full-time commitment of more intensive programs like partial hospitalization or intensive outpatient treatment. It’s a laid-back approach and includes individual, group, and family counseling. If you need it, Suboxone treatment is also available for adults.

SOAP (Structured Outpatient Addiction Program) offers a nice balance with more structure than traditional outpatient care but not as intense as their other programs. It’s designed to help you stay on track without feeling overwhelmed.

Recovery coaches play a big role in helping you succeed. It doesn’t matter which treatment program you’re in, you’ll have someone to help your recovery feel less lonely. Their personal experience with recovery makes their support feel genuine and understanding.

Finally, don’t let paying for treatment be an obstacle. Branches accepts Medicare, MassHealth, TRICARE and several private insurance providers. If you don’t have insurance then they also offer a self-pay option.

Branches Jamaica Plain might be a great option for anyone who wants personalized support and the chance to feel genuinely understood during recovery.

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Fact checked and written by:
Amy Ramirez-Leal, MA
Edited by:
Courtney Myers, MS

Latest Reviews

Soy Watt
4 months ago on Google
5
Updating with photos and more detailed review. Stellar experience with therapists and counselors here. It cracked me up reflecting on the day program when in tenuous whether "to take the hook" the group leader told us to be aware of. Arbor Counseling is my favorite behavioral health provider in America in terms of counseling and quality of counselors. I have to continue writing this review when I have more time. I am in a situation now and I am thinking about whether to 'take the hook'. Should I or should I not. Probably going to take the hook.
Response from the owner1 month ago
Thank you for sharing your feedback and kind words about the day program and our counselors. It’s great to hear Arbor Counseling has been so helpful. We look forward to the rest of your review.
Ian
10 months ago on Google
1
There’s this doctor here that yelled at me for not “having one issue to focus on” and she forced me to get a prescription. She traumatized me and forced me to take adderall when I told I didn’t want to be medicated. She didn’t care and yelled at me.
Response from the owner1 month ago
Hi, Ian. Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting https://arbourhealth.com/contact/. Thank you again.
Matthew Drew
11 months ago on Google
5
The medicine really helps thanks dr.v I'm a now over 15 year patient going thur father hood has changed my life I'm going to think about the holidays damn I miss grandma
Response from the owner1 month ago
Hi, Matthew. It is very thoughtful of you to leave us such positive comments. Thank you for taking the time to share your feedback with us. We hope you are doing well!
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Rehab Score

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6.8 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Arbour Hospital — Branches Jamaica Plain works with several private insurance providers, please contact to verify your specific insurance provider.

Fallon Health
Managed Health Network (MHN)
Commonwealth Care Alliance (CCA)
Health New England
Mass General Brigham Health Plan
MassHealth
WellSense

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Partial hospitalization programs (PHP) are offered for patients as part of the treatment continuum. These programs offer a safe, structured environment while enabling the patient to return home at night and maintain important family and community relationships. Partial hospitalization may be appropriate for patients making the transition from inpatient to outpatient treatment or as a program alternative for patients who do not present any danger to themselves or others but need a structured treatment plan and environment.

As part of the continuum of care at Arbour Health System, Intensive Outpatient Programs (IOP) are offered for adult patients whose psychiatric and/or substance dependence symptoms are impeding their ability to function interpersonally and professionally, but do not require the intensity of partial hospitalization level of care.

A partial hospitalization program (PHP), also known as day treatment, allows you to receive rehab-level care while living at home. PHP treatment requires a minimum of 20 hours of treatment each week for an average of 90 days. PHP treatment plans can vary depending on your needs but typically includes relapse prevention, medication management, and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Most insurance providers fully or partially cover PHP treatment.

Due to various health issues that substance abuse causes, 24-hour clinical care in Massachusetts is often a necessary part of treatment. Individuals may be suffering from infections, illness, or organ damage. Having 24-hour care available ensures that these physical problems are treated along with the psychological effects of addiction. Once individuals complete detox and are medically stable, this intensive level of supervision ends, and the next phase of treatment can begin.

Medically supervised detox is the process of removing addictive substances from your body and managing the withdrawal symptoms in a medically supervised environment. Typically, this is the first step in the recovery process and lasts an average of 5-7 days, though the length can vary depending on your individual needs. Once your system is cleared of alcohol and drugs, you'll likely transition to an inpatient treatment program for the next phase of your recovery.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Dual Diagnosis services offer a managed continuum of care designed to provide a comprehensive system of treatment and recovery from co-occurring psychiatric and substance disorders. Co-occurring psychiatric and substance disorders are treated simultaneously with a clear recognition that stabilization/arresting of the addiction is the most immediate concern upon the patient’s entering treatment.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Four principles are key to motivational interviewing in Massachusetts. First, the therapist offers empathy for the client's feelings and experiences. Second, they encourage the client to believe in themselves and their ability to change. Third, the therapist refrains from imposing their own viewpoints. Lastly, the therapist helps the client identify discrepancies in their circumstances and future goals.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Scott Munger, LICSW

CEO

Erin Knight, APRN, BC, MSN

Nurse Coordinator & Risk Manager

Kelly C. Bauks, LMHC

Director of Quality Assurance & Compliance

Shakuntala Anderson, LICSW

Executive Director of Community Services Department

Jennifer Whitman

Director of Billing Operations

Eric Roldan, LICSW

Executive Director of Outpatient Services

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

157 Green St
Jamaica Plain, MA 02130

Explore Other Centers Near Boston

Reviews of Arbour Hospital — Branches Jamaica Plain

3.4/5 (41 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (41 reviews)
Soy Watt
4 months ago
5

Updating with photos and more detailed review. Stellar experience with therapists and counselors here. It cracked me up reflecting on the day program when in tenuous whether "to take the hook" the group leader told us to be aware of. Arbor Counseling is my favorite behavioral health provider in America in terms of counseling and quality of counselors. I have to continue writing this review when I have more time. I am in a situation now and I am thinking about whether to 'take the hook'. Should I or should I not. Probably going to take the hook.

Response from the owner
Thank you for sharing your feedback and kind words about the day program and our counselors. It’s great to hear Arbor Counseling has been so helpful. We look forward to the rest of your review.
Ian
10 months ago
1

There’s this doctor here that yelled at me for not “having one issue to focus on” and she forced me to get a prescription. She traumatized me and forced me to take adderall when I told I didn’t want to be medicated. She didn’t care and yelled at me.

Response from the owner
Hi, Ian. Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting https://arbourhealth.com/contact/. Thank you again.
Cory Wong
11 months ago
5

Matthew Drew
11 months ago
5

The medicine really helps thanks dr.v I'm a now over 15 year patient going thur father hood has changed my life I'm going to think about the holidays damn I miss grandma

Response from the owner
Hi, Matthew. It is very thoughtful of you to leave us such positive comments. Thank you for taking the time to share your feedback with us. We hope you are doing well!
Overall Experience
Date Submitted
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