One great feature I noticed was you can always get the care you need, regardless of finances. Along with accepting most commercial insurance providers and Oregon Health Plan, they offer discounted sliding fees based on income and family size based on eligibility. They do not deny care due to an inability to pay.
Their culturally competent services really caught my eye. With people in the Latino community making up a decent portion of Madras’ population, they recognize the need for linguistically and culturally inclusive care. They break barriers to treatment, providing almost every service in Spanish and English. On top of that, the Madras clinic includes Native American Outreach Specialists. They strive to provide care that resonates with your unique experiences and background.
Another element that stood out was their MOMS Program. This track offers judgment free and empathetic services for pregnant women and new mothers battling addiction. You’ll benefit from advocacy and support groups as well as connections to essential services and speedy treatment referrals.
I also noticed their gambling services. They understand that while sometimes overlooked, gambling is a difficult addiction to overcome. It’s not uncommon that people with substance use issues also struggle with gambling. You can access support and guidance to overcome these challenges and get your life back on track.
Established in 1997, BestCare is part of one of the oldest treatment providers in Central Oregon. From standard tracks with five or fewer hours of programming to intensive ones with higher level treatment, they strive to meet you where you are in recovery. You’ll benefit from motivational interviewing-based individual and group counseling, complemented by educational groups 12 Step programs, DUI classes and more.
Our Methodology
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Outpatient 
Inpatient 
Intensive Outpatient 
12-Step 
Intervention Services 
Partial Hospitalization Program 
Medically Assisted Detox The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Oregon offers a full continuum of care for those struggling with addiction. From detox, to inpatient, to outpatient, to aftercare, Oregon residents can find the support they need for recovery. This treatment empowers individuals to replace drug use with positive alternatives and develop a healthier lifestyle.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Residential Setting 
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
850 SW 4th Street
Suites 201 and 302
Madras OR, 97741
Sponsored Helpline
Back to OR
Thank you Bestcare all staff went above and beyond for me i was nice to them and they was always nice to me brought me back to life for me and my son I love y'all it's been greatly appreciated Bestcare of Madras
I love it at bestcare thank u all staff their are always happy to help and helped me more than beyond thank u Bestcare for helping me get back on track never told me no and gave me all the resources I need can tell they care and I was a bad person all ways and now how great Iam again is because of them much love
The Ready for Rent program has went extremely downhill after all the good people left. One of the workers is unprofessional, rude, and controlling. She sets you up to fail. She is also constantly late to appointments and she seems like she is always high.
I had my appointments rescheduled several times. Out if 5 appointments, 3 were rescheduled by the office. I was promised help and feel like I'm being left worse off than when I started trying to get help from Best Care. I will never return there after giving up on them. If I could give less stars for their services, I would!!
I have not been back to this god forsaken place since 2018. When they needlessly took my child away and then the counselor i had at the time refused to speak to me. Basically kidnapped my child to put her 150miles from home, alone and scared. That was not the right thing to do! Mandy this is not good!
I've attended BestCare in Madras for several years now since coming over with Dr. Montee, the prescribing doctor from the program through Mosaic. The people are very kind and considerate, you don't feel judged which is great because coming into treatment can be stressful enough for some. It's one of the best places to start if your serious about getting and living sober! It takes hard work on our end of course but having the right support makes all the difference.
Dr.Z will go way out of her way to help you get the services and treatment you need. The people here not only listen but want to help.
Best care of Madras,OR is the biggest JOKE, Myself and my boyfriend went in for help, we both struggle with documented mental health issues and we're rejected the help we were looking for. I will NEVER go to them again. The only reason I gave them one star is so I could post this, I truly hope no one has to deal with the same thing
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800-784-1361
