800-784-1361
Embark Behavioral Health
Bend, OR 97702
About obert D. Maxwell Department of Veterans Affairs Clinic
The Bend VA Clinic, now known as the Robert D. Maxwell Department of Veterans Affairs, is an outpatient clinic located in Bend, Oregon. The facility provides a range of services that address the medical and mental health needs of veterans and their families.
There’s a dedicated mental health department here. Through this department, clients have access to addiction treatment services including substance abuse counseling, intervention, and referrals to more comprehensive supports like detox and inpatient treatment.
They accept VA benefits here. Telehealthcare is also available for more flexible access to treatment.
Person Focused Recovery
Their mental health and addiction treatment services here are clinical in nature but are backed by health professionals who understand the unique struggles you face as a veteran. Your treatment team will work collaboratively to address the unique struggles you’re facing while providing compassionate support and holistic recovery approaches when available.
Mental Healthcare Services
Their Mental Health Care Department offers supportive care to address mental health struggles and coexisting substance abuse struggles you’re facing, regardless of whether they were brought on because of your time in service, before, or after.
The behavioral health specialists here assess, evaluate, and diagnose specific struggles you may have. They’re also equipped to address even the most complex mental health struggles such as schizophrenia and OCD, and mood disorders.
Specialized Care
There are different specialized veteran care services here including women’s healthcare and trauma informed care for veterans returning back to civilian life from their military service.
There are dedicated case management services to connect you to programs within the VA network and in your community as well. There are even nutrition, dietary, and food support services offered by a registered dietitian to help you address food related health concerns that apply.
If there are other services you need and they aren’t available here at this clinic, you can get referred to a nearby VA health clinic that can help you.
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Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Courtney Myers, MS
Latest Reviews
Very weird. I went for a rash and tried to explain it and what has and hasn't helped but she cut me off and started trying to give me a flu shot and COVID shot.
My wife went to another doctor at another clinic for the same thing last year and they prescribed what this doctor was trying to prescribe me. It didn't work for her. So, I was trying to get to the blood test for mycotoxins, allergens, and liver / kidney health tests. These tests helped my wife identify her issues and she completely healed herself through natural healthy diet adjustments.
So, I don't trust this clinic. The doctor went crazy after I didn't want a flu shot. And didn't want to hear anything I said.
The providers have been very thorough and amazing:)
The VA is every bit as good as the private sector. The people who complain in my opinion are ungrateful and self loathing.
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient rehabs differ from outpatient facilities in the intensity and frequency of treatment. Clients in inpatient care reside at the treatment facility for the length of the program. They engage in intensive addiction counseling and recovery-focused life skills training. Treatment programs may draw from a variety of methods, including CBT, DBT, RBT, trauma therapy, and motivational interviewing. Holistic therapies, such as yoga and message, are frequently available to clients in inpatient care.
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
A partial hospitalization program (PHP) is a more intensive form of outpatient and can be a step-down service in substance use disorder treatment. During PHP treatment, which lasts 4-8 hours per day and up to 5 days a week, you'll participate in daily therapeutic services (relapse prevention, medication management, and behavioral therapy) for an average of 90 days. The cost of PHP treatment varies, but it is typically covered by insurance providers.
When participating in 12 step programs, clients receive intensive and ongoing peer support as they work through the recovery journey. They're expected to regularly attend 12 step meetings and to select a peer sponsor for one-on-one mentoring. Meetings are free, anonymous, and accessible multiple times a day, 365 days per year, in most communities. Religious affiliation is not required, though these programs are rooted in the belief in a higher power as a foundation of personal growth and long-term sobriety.
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
Medical detox is the process of weaning your body off drugs and/or alcohol under 24/7 medical supervision. Suddenly stopping use of addictive substances can have negative side effects, and in severe cases, it can be extremely dangerous or deadly. In an inpatient environment, a medically assisted detox provides you with a team of medical professionals whose job is to help alleviate potential withdrawal symptoms and keep you safe and comfortable. After this process, you'll likely transition to an inpatient treatment program or other form of continued care.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
When you've been using substances long term, this depletes your body of valuable nutrients. During nutrition therapy, you'll take steps to restore your health and learn how to maintain better nutrition. This is an important component of many drug rehab programs in Oregon.
It can be difficult to interpret or articulate how you're feeling during recovery. Through creative arts therapy, you can explore those emotions and share what you're feeling in ways beyond words. Methods include dance, drama, music, drawing, and writing.
The FDA has approved two quit smoking medications. Varenicline works by reducing the "buzz" you get from nicotine, so smoking is less enjoyable. Bupropion decreases nicotine withdrawal and cravings. Over the counter nicotine replacement therapy options in Oregon include nicotine patches, lozenges, and gum.
Recreational therapy is often offered within a holistic treatment center that addresses drug and alcohol addiction treatment. It integrates activities like hiking, art, and team sports to improve physical and mental health. These activities give you an outlet to express your emotions and reduce your stress levels while fostering social connections.
Amenities
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Yoga Studio -
Residential Setting -
Private Setting -
Private Transportation
Staff & Accreditations
Staff
David Wood
Interim Medical Center Director
Karla Azcuy, MHA, FACHE
Deputy Director
Brittany Palaniuk
Acting Associate Director
Sahana Misra, MD
Chief of Staff
David Kagen
Deputy Chief of Staff
Clare O’Geary
Deputy Director for Patient Care Services & Chief Nursing Officer
Jessica Flanary
Deputy Chief Nurse Executive
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Accreditation Number: 290994
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 4569
Contact Information
2650 NE Courtney Drive
Bend, OR 97701
Get Help Now - 503-558-3757
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