800-784-1361
The receptionist has no idea what she's doing, everyone here is so disorganized, and the place is so disgusting.
About Bryan Whitfield Memorial Hospital
Their inpatient programs enable clients to focus on their recovery in a highly structured and supportive environment featuring round-the-clock clinical supervision. Clients receive medical and mental health assessments, personalized care planning, and complete case management. They also engage in intensive individual, group, and family counseling drawing on proven psychotherapeutic modalities. The program promotes clients’ sustained recovery through age-specific life skills training addressing topics such as coping, self-care, medication management, and relapse prevention.
Their aftercare services promote a complete continuum of care aligned with clients’ evolving needs and may include referrals for long-term residential treatment, outpatient care, or other ancillary services.
Bryan Whitfield Memorial Hospital works with major insurers, including Aetna, Cigna, BlueCross BlueShield, Humana, United Healthcare, and others. Contact your provider to verify coverage because out of network benefits can vary. Financial aid is available.
Facility Overview
99 Number of Available Beds
Latest Reviews
I went into the ER at approximately 7:30 a.m. with pain in my lower abdomen rated a 9 at that time. I’ve had this pain before but this morning it was excruciating. I was called to the back after waiting 45 mins to an hour. When the Dr came in he didn’t introduce himself at all. They ran a CT then I waited another 2 1/2 hours before being told they couldn’t find anything. He talked to every patient on that hall with the door open. Therefore, I knew every patient’s diagnosis before I left. He told me there was nothing he could do for me as if I was drug seeking which is really sad because not everyone in pain is an addict. I I had to edit this because I have been back to the ED since this review was done last year. I refuse to place a bad review on the entire hospital and staff because of the lack of compassion or empathy from one person. I stayed in this hospital a couple of years ago and the Nurses in the intensive care unit and regular floor were amazing. They provided excellent care and I honestly don’t think I could’ve gotten better treatment. My problem is the Dr in the ED, Roberts. As long as he is on duty I do not want to be treated there. I’m sure I’m not the only one who has complained about this man.
Response from the owner1 week ago
Shonia, we're so sorry that you have to visit our ED in pain. We are also sorry that you did not have a 5-star experience with us. Please reach out to us directly at swood@bwwmh.com so we can work to improve in the future. Again, we are truly sorry! Thank you!
This was by far the WORST hospital I have ever been to. The entire staff is just rude, disrespectful and RACIST. I was meaning to do this review as soon as I checked out of there a couple of months. I was transported there via ambulance because I was having severe stomach pain and cramps. I couldn’t even stand up straight. The moment they saw that I was black they immediately started being rude. I kept telling them that it hurts to move around and was hoping they’ll understand and sympathize since the nurses were majority woman but no. All I heard was just huffing and puffing with attitudes. The doctor finally came in after a hour of me being there and he was just as rude as they were. They wanted me to pee in a cup and I couldn’t so I kindly asked for some water and they refused and just told me to go back to my room. The doctor came back and ran some tests and gave me liquids threw an IV which made finally have to use the bathroom but I was in so much pain. I couldn’t walk. I beat on the door for some assistance to the bathroom and nobody came and I know they heard me because I heard them laughing. I was able to just stand and pee in the cup in my room. That hurt me so bad because why be a nurse if you don’t care about EVERYBODY that comes there. Plus I was so thirsty, I asked again for some water and everybody acted like I was speaking a foreign language. I even asked the doctor for some water and he said “Well I already gave you liquids!” and slammed the door. You can’t bring me just a small cup or small bottle of water?!?! You guys are that racist??? The tests came back, they prescribed me antibiotics to pick up from the drug store and they released me and told me I was free to go. I told them I came here by the ambulance so I just need to wait on my ride to get here. I asked could I just lay here until my ride comes because I have a headache and my stomach is literally hurting severely and the nurse just flat out said with an attitude, “No! You wait out there” like I could see if it was patients needed to be seen the reason I had to wait in the lobby but it was literally NOBODY waiting. I was the only patient in the ER. I almost had to crawl to get the lobby and I couldn’t even sit up straight when I got there. I was on my knees facing the chair waiting for my ride and in so much pain. First of all, DOCTORS ARE NOT SUPPOSED TO RELEASE PATIENTS WHO ARE STILL SEVERELY IN PAIN AFTER SEEING THEM!!! SMH this hospital showed me that racism is still alive and well and those so called nurses need their license revoked!
The ER doctor was so horrible, for my Mom to have to call me, I literally had to leave my job and come and defend her from Dr. Suade, Shwade or whoever he was for being rude to her
His smart remarks & speaking to her in the manner he did & Everyone Looking demented when I addressed it and corrected all of them for even allowing it. The communication was bad amongst them as well between the doctors and RN no one was on the same page when it came to reading her file, He just walked in with aggression , I demanded my mom to sign out & for me to take her to a different doctor.
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient
Inpatient rehab is designed primarily for clients exiting detox, people in early recovery, and those at an elevated risk of relapse. Participants reside at the rehab facility until they complete their treatment program. This allows them to focus solely on their recovery, away from outside distractions, stressors, and addiction triggers. Inpatient drug rehab typically involves extensive addiction counseling, recovery-focused life skills training, and complementary therapies.
Partial Hospitalization Program
A partial hospitalization program (PHP) provides comprehensive treatment to those who do not require 24/7 monitoring and offers a higher level of care than outpatient programs. Often referred to as "day treatment" patients typically attend sessions a minimum of 20 hours weekly, allowing clients to return home each day. PHP treatment is often covered by insurance and can provide daily therapeutic sessions and services such as relapse prevention and medication management.
24-Hour Clinical Care
At certain points in the recovery process, it's important to have medical support available around the clock, and 24-hour clinical care in Alabama offers a safe environment in which you can begin your recovery journey. This feature offers constant supervision in situations like medical detox, where a team of professionals are on hand to ensure the withdrawal processs is performed safely and comfortably.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Clinical Services
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Amenities
-
Private Rooms
Staff & Accreditations
Staff
Doug Brewer
Chief Executive Officer
Dr. John Jeans
Chief of Staff, Behavioral Health
Dereck Morrison
Chief Operating Officer
Donna Pope
Chief Nursing Officer
Donna Sue Gandy
Executive Director of Administration
Cindy Parten
Executive Director of Quality/Risk Management/Infection Control
Mack Fitz-Gerald
Director of Clinics
Shelley Wood
Director of Marketing/Public Relations
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Alabama
Contact Information
105 U.S 80
Demopolis, AL 36732
Get Help Now - 334-316-9774
Sponsored Helpline
Sponsored Helpline
Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount
Rehab in Cities Near Demopolis
Back to AL
