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Carolina Outreach Mental Health & Substance Abuse Services

831 S Brightleaf Blvd
Smithfield, NC 27577
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Close-up sketch of the modern glass entrance to a drug and alcohol recovery center.

About Carolina Outreach Mental Health & Substance Abuse Services

Carolina Outreach in Smithfield, North Carolina is a top tier group of experienced providers who are dedicated to supporting individuals with substance use dependency and other behavioral health diagnoses. We like their strength based focus as they aim to assist people just like you in tapping into their existing inner potential to move toward lasting recovery. In existence since 2003, Carolina Outreach is a trusted resource in the North Carolina community.

Substance Abuse Recovery Centered on Group Therapy>/h3>
The outpatient programs of Carolina Outreach are exceptionally structured to assist you at varying stages of your recovery journey. To begin, you’ll meet with an experienced psychiatrist and receive a thorough assessment for the purpose of determining the components of your history, current circumstances, and goals for the future.

You may then be invited to partake in supportive groups that meet twice per week. If your needs are more intensive or if you have dual occurring mental health difficulties, your supportive groups will meet three times per week during the morning or evening, whichever you choose. You may also get medication management.

Flexible Teletherapy Services

We like that Carolina Outreach now provides a teletherapy option to accommodate you. This means you can receive confidential therapeutic services virtually rather than having to go to the facility. Teletherapy is a great option because it provides a way for you to prioritize your health and wellness no matter where you are.

Continuing Care for as Long as You Need

If you’ve progressed in your recovery, it’s important to stay connected to services and support in order to prevent relapse. Carolina Outreach’s basic continuing care option is an excellent way to do this. This includes meeting in a group setting twice per week with others who are on similar paths.

The basic aftercare program at Carolina Outreach is another way to stay accountable after you’ve completed treatment. This involves weekly meetings designed to reinforce coping skills and maintain progress. These sessions offer a consistent space to reflect, reset, and keep moving forward.

Similar Rehab Centers

Latest Reviews

Jonathan Everett Rose sheets
2 years ago on Google
5
Great team! I love my case managers and the director is beyond kind and respectful. Definitely recommend this place for people who need mental health services
Autumn Leaf
7 years ago on Google
5
They have therapists, medical assistants and even doctors. Great place, don't let that random 1 star review perturb you. My therapist is my 3rd therapist now, and easily the best one.
Edward Lindquist
7 years ago on Google
4
Therapist is great.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.4 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Carolina Outreach Mental Health & Substance Abuse Services works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Services are provided by or under the supervision of a licensed therapist trained in the evidence-based practice he/she is providing. Clients typically meet with their therapist once a week at their office. Outpatient therapy may be provided in conjunction with other Carolina Outreach services. The basic abuse program provides group support and education for those with an abuse diagnosis. Groups meet twice weekly, for 16 sessions, for 90 minutes each session. Child Outpatient therapy services include assessment and individual and/or family therapy. These sessions generally take place in an office setting and are focused on mental health treatment goals developed by the licensed clinician in consultation with the child’s guardian/family members. Treatment approaches vary by clinician, but many of the clinicians at Carolina Outreach are trained to provide Trauma-Focused Cognitive Behavior Therapy (TF-CBT), Parent Child Interaction Therapy (PCIT), Cognitive Behavior Therapy (CBT), and therapy utilizing a Family Systems Approach.

The intensive outpatient program provides treatment for those who need additional structure and support. It consists of group sessions which meet for three hours, three times a week, for 12 to 36 sessions. Sessions are led by a trained facilitator and include both education and group therapy. Clients are expected to attend 12-Step meetings to benefit from ongoing recovery support. Clients elect to participate in a group with a regular meeting time in the morning or evening.

Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a form of treatment that focuses on examining the relationships between thoughts, feelings, and behaviors. By exploring patterns of thinking that lead to self-destructive actions and the beliefs that direct these thoughts, people with mental illness can modify their patterns of thinking to improve coping. CBT is a type of psychotherapy that is different from traditional psychodynamic psychotherapy in that the therapist and the patient will actively work together to help the patient recover from their mental illness. People who seek CBT can expect their therapist to be problem-focused, and goal-directed in addressing the challenging symptoms of mental illnesses. Because CBT is an active intervention, one can also expect to do homework or practice outside of sessions.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

The goal of Trauma-Focused Cognitive Behavior Therapy (TF-CBT) is to help address the biopsychosocial needs of children with Post-traumatic Stress Disorder (PTSD) or other problems related to traumatic life experiences, and their parents or primary caregivers. TF-CBT is an evidence-based model of psychotherapy that combines trauma-sensitive interventions with cognitive behavioral therapy. Children and parents are provided knowledge and skills related to processing the trauma; managing distressing thoughts, feelings, and behaviors; and enhancing safety, parenting skills, and family communication.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Family Centered Treatment is part of Carolina Outreach’s continuum of care for at-risk children and their families. FCT is an evidence-based, in-home service that helps to preserve the family and prevent out-of-home placements. Parent-Child Interaction Therapy (PCIT) is an evidence-based treatment model backed by over 30 years of research. PCIT focuses on improving the quality of the parent-child relationship by changing parent-child interaction patterns. PCIT was developed for children ages 2–7 years with externalizing behavior disorders. In PCIT, parents are taught specific skills to establish or strengthen a nurturing and secure relationship with their child while encouraging pro-social behavior and discouraging negative behavior.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Brooks Carter, MD

Medical Director

Tanisha James, LCSW, LCASA

Director of Outpatient Services

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Carolina Outreach Mental Health & Substance Abuse Services.

Contact Information

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831 S Brightleaf Blvd
Smithfield, NC 27577

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Reviews of Carolina Outreach Mental Health & Substance Abuse Services

2/5 (11 reviews)
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Reviews

1

One employee needs a new career. Her bedside manner is deplorable. Patients dont seem to matter to her. She speaks down to patients. And if you disagree with her she gets mad and tells you to leave. This is not helpful to anxiety and depressed patients.

Reviewed on 10/30/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1 (10 reviews)
Joan Perez
1 week ago
1

I really didn’t want to leave a review but the lack of professionalism left me speechless. Aside from it being impossible to get anyone on the phone, when you do they are rude. After meeting with my primary dr this morning, she suggested I try to see my therapist sooner than later due to a recent diagnosis of bilateral breast cancer. When I was finally able to get thru, the young lady stated “oh yea I see that you’ve left several messages…in the future, you don’t have to leave multiple messages because someone will eventually call you back”. She also stated that I already have an appointment scheduled and asked why did I need to see my psychiatrist earlier than scheduled. Obviously I am having a mental health crisis but no worries. I am contemplating discontinuing services because Carolina Outreach only exists on paper. With the exception of Ms. Hunter and her outstanding professionalism, sensitivity training is definitely and desperately needed there. I would rather allow my medical and mental health issues to devour me entirely than to continue on with this agency. I see why they have 2.2 stars.

Morga Skidmore
1 week ago
1

I understand they are underfunded like a lot of places. That doesn’t excuse the complete and total lack of communication from this office. I need a prescription refilled, and an appointment. I have called this office 15 times in the last 25 hours and didn’t get a person on the phone once. The receptionist never answers the phone and doesn’t call back. So to get a med I really need, I get to spend my entire day AGAIN today to call every 10 mins in the hope that someone actually picks up the phone this time. This is so unprofessional

Kero Kero
1 month ago
1

Haven't been contacted since a message I posted exactly one month ago. I was told later on the communication issue was from my end actually, and they definitely sent me several communications since then. It was on me. So make sure you message them, call them, and show up in person. Daily! Actually, showing up in person and saying their lack of assistance over the past months was putting me behind on utilities food and rent and overtaxing other services to do their work for them (they also did not respond to those services) made me immediately get texts again. Showing up in person upset, fixes their phones and email service somehow? Side note, since multiple workers with them have extended or pushed me back into homeless over the years and threatens me with homelessness again, I wouldn't recommend this current version of the for profit service. Hope they fix their phones soon 🙏 TLDR : Most of the staff is abusive, I calculate they added at least 2 years to my homelessness overall by lying about doing paperwork or calling others, and current home is in jeopardy due to lack of a team providing well, any services. I felt like a number and someone else's collected paycheck if I was left to rot on the outskirts of civilization. The only reason I have a home now is i stopped listening to them and got outside services. Please save yourselves and be kind to one another. This world doesnt have to be this bad. Edit: Added hilariously ironic accountability text.

Jonathan Everett Rose sheets
2 years ago
5

Great team! I love my case managers and the director is beyond kind and respectful. Definitely recommend this place for people who need mental health services

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