The staff is excellent, the only thing that made me upset was the disorganization and the way they always make me wait to go into my appointment.
About Centerstone
The Dr. Robert N. Vero Center is part of Centerstone. It’s a CARF accredited and Joint Commission accredited facility located on Ransom Place in Nashville, Tennessee. They offer treatment for adults with substance use disorder and co-occurring disorders such as anxiety, depression and bipolar disorder. They also have behavioral health services for children and the whole family.
The organization is a nonprofit and accepts most insurance plans. They also accept most state and federal plans including Medicaid, Medicare and TRICARE. The staff will help you determine whether you qualify for any special funding or financial assistance programs. They don’t deny services even if you can’t pay.
The Ransom Place facility has outpatient services only. They’re a Certified Community Behavioral Health Clinic (CCBHC). They have individual, group and family counseling. In group counseling, you’ll be with other people experiencing similar situations to yours. You help each other grow and heal as you all work toward recovery.
Individual counseling is also an option. You’ll work alone with the therapist who can help you work through whatever issues are causing your substance use. You’ll learn coping skills and how to tackle bad habits so you can achieve your goals.
Addiction and substance use are family issues, so they offer family counseling, too. You can meet with your spouse, children and other family members to improve relationships and understand how your substance use affects the family dynamic.
Substance use often goes hand in hand with some common mental health disorders, called dual diagnosis or co-occurring disorders. The center offers psychiatric care so you can have medication management for your mental health concerns if necessary.
Latest Reviews
Update: Changing review!I thought I could count on them to help me with my issues. However, what I've found was quite the opposite of what was previously reviewed.During the course of two years, my health GREATLY declined where sometimes it prevents me from leaving the home. They REFUSE to help individuals with acquiring their meds to control a person's mental health when their PHYSICAL health hinders them from getting to them! They would much rather you publicly humiliate yourself. On top of the fact that when I reached out to the med provider to help control my anxiety because I had JUST found out that my daughter was unalived in a car accident, I was told, "Calm down. I can't understand you (I was stuttering & crying) and I can't do anything for you until you come into my office. I need to see you upset to determine what meds you need. " Um, tell me WHO, as a parent, in their right mind would be calm after JUST finding out their child was murdered? Kayla displayed a COMPLETE lack of compassion. They tell you, "Call me if you need anything. Here's my number." But when you call, they treat you like you're NOTHING or just OVER EXAGGERATING.And don't get me started on how they LIE about you in your personal files! Or, how they mark you as a cancelation when you CAN'T schedule an appointment 3 months out. Wait... what?! How, you ask?The me providers send in medication for 3 months... then they don't see you for 3 months. So it's your responsibility to schedule the next appointment. (Rightfully so) However, they cannot schedule you that far out. It has to be 2 weeks or less. So then, they set an appointment for OAS (Open Access Scheduling) and hand you a card for when you need to call and set an appointment WITH text & phone call reminders. But, once you call to set your appointment, you're marked as a "Cancelation", which goes down on your file, then rescheduled for your provider. All this is made to look like you haven't been going to your appointments by the Social Security Administration, hindering your approval rate!Mental health means NOTHING to them. While my therapist is TOP NOTCH, the mental health clinic, overall, is a HUGE FAILURE to the mentally ill community! I DO NOT RECOMMEND THEM AT ALL....!
Response from the owner1 year ago
Angela, thank you so much for the positive review! Thank you, and have a fantastic day!
I love the ppl that I've been blessed to have in my life to help me physically, mentally, emotionally, and spiritually truly and sincerely thanks
Response from the owner1 month ago
WOw, Michael & Tanya, thank you for the praise and encouragement. We are so grateful!
I was at first skeptical of a therapist that worked for such a large corporation, like I was just a number. My previous therapist was independent, but now I don't feel like it makes any difference who is listening to me. As long as there is some reaction and conversation, a good "vibe", any therapy is good for the soul.
Response from the owner1 month ago
Mindy, we love to read about such a positive expereince. Thanks for sharing the good vibes! 
Rehab Score
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Gallery
Location
Accepted Insurance
Bright Health
Mutual of Omaha
Behavioral Health Systems (BHS)
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
-
Residential Setting -
Private Rooms
Staff
David Guth
CEO
Kevin Norton
COO
Carol Bean, MBA
CFO
April Van Epps
Chief of Staff
Jason Hernandez, EdD, MBA
Chief Human Resources Officer
Prasad Kodali
CIO
Johnel Reid
CMO
Tyler Roebke, JD
Chief Compliance Officer
Contact Information
(615) 279-6700 
1921 Ransom Place
Nashville, TN 37217
Get Help Now - 615-437-0407
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Fact checked and written by:
Susan Bertram, BA
Edited by:
Kerry Nenn, BSW
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