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Columbus Springs Dublin

7625 Hospital Drive Dublin, OH 43016
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Columbus Springs Dublin - Hospital Drive OH 43016

About Columbus Springs Dublin

They also provide emergency mental health services for adults over the age of 18 who are experiencing a mental health or addiction crisis. An inpatient mental health program is available for adults who are seeking treatment for depression, anxiety, PTSD, psychosis, bipolar disorder, suicidal ideation, and personality disorders.

Inpatient addiction treatment at Columbus Springs is usually 30 days and involves a behavioral health assessment. Individualized treatment plans may recommend engaging in evidence-based therapies such as motivational interviewing, individual and group counseling, psychoeducation, and relapse prevention planning.

Sometimes people with substance use disorder may need detox to rid the body of its dependence on alcohol or drugs. The detox services at Columbus Springs Dublin – Hospital Drive allows clients to comfortably and safely remove the substances from their bodies. Patients are medically monitored and may receive medication to support the process.

The child and adolescent program offers treatment for substance use, bipolar disorder, depression, anxiety, and suicidal thinking. Youth engage in individual, group, and family therapy and activity based therapy such as yoga, music, and art. They learn skills to grow, heal, and achieve long-term recovery.

Facility Overview

Calendar icon 31 - 60
Avg Length of Stay in Days
Dollar icon $1300
Avg Cost per Day

Latest Reviews

Nancy Elliott
2 weeks ago on Google
5
I just got home from Dublin Springs and I have to say that they saved my life and gave me direction for the future. I was down the rabbit hole, butter group sessions, new Rx and one-and -one help brought me hope and practical help. I feel able to cope and refocus.
Response from the owner1 week ago
Hi Nancy, thank you for sharing your experience. It is our honor to provide quality care. -- Amy B.
Andreas Waters
2 weeks ago on Google
2
Edit: I increased the stars to two because the patient rights director was as very patient and heard me today. That’s something I couldnt get inpatient. Part of the problem. She was great and is taking my concerns seriously so no one else has to experience it but my experience was so bad dare I say traumatizing that I can’t raise it more than one star and it sit with my conscious. I could have passed here and came to them for help when I was overdosing on amphetamine and I mean like a stimulant not well known but let’s say the dose and strength of the stimulant is roughly equal to insuffalating 1000mg of methamphetamine. I do not exaggerate what I took to OD and I was admitted but just thrown in a room with no meds to assist the panicked state I was locked in for 11 hours and I mean severe the most panicked ever and fur 11 hours. No one not one person checked my vitals up front in the lobby or in assessment or after being taken to cedars. No one. I was also made a joke of because my diagnosis and what I was struggling with I shared with the therapist assessing me. PCA shouldn’t be told my diagnosis like that unless medically necessary and I was made a joke of. Things were stolen. Money and my charger for my iPhone missing and I was overdosing when I came in so I don’t know what I signed for at the time and couldn’t prove it. I will be calling lawyers today to see about bringing this to court for undue harm and medical negligence and discrimination. I have much more but google won’t let me post it all so just understand that meadows is a good unit. The director is a good guy and it’s just a few very bad apples ruining it here but I mean you can’t have a PCA stealing money from mentally ill people at their lowest. One of the guys I was in there with had 350 stolen but the director took care of him rightaway and got cash out. He’s a good dude but he needs to weed his garden asap. Lots of them in cedars look burned out and we get treated like we are a hassle. Like you get paid to do a job. Don’t be mad you have to do a job when you are on the clock. If you can’t provide patient care then don’t become a PCA Edit: I thought I’d let it go so siding mention it but now my wife is sick too and I’m still really sick after they put a very physically sick man bed ridden for the entire time I was there who coughed up blood in the bathroom and they tried to tell me it was a cough drop they gave him when I told them there was blood in the sink in my room. I take autoimmune suppressants for a condition I have and last time I got very sick in my life was from the same reason. Same thing happened but I let it go. When I saw them coming in with masks on al the hole but didn’t even warn me it worried me more and I’ve been out almost a week and still sick. Just like I told them would happen if they left me with a very sick person in a room with not much ventilation if any for a week. And they dismissed my concerns like usual yet they come in with masks. I am telling you all patient rights are just an advertisement here. I’m telling you steer clear. Try recovery village who also does purely mental health now too or “the trails “ not this place. They are disgusting in this unit in general. A few small few of the staff are good. The rest are non caring disgusting human beings who know they can get away with it cuz we are “mental health” patients and addicts. And no one will believe us like now. I’m sure people think I’m just manic or something but I’m not I’m disgusted by the way I was treated and I haven’t yet bc I have been ill but as soon as I feel well enough I am calling around to find a lawyer. There’s cameras that will show drs and nurses wearing masks while they waited to make sure it wasn’t Covid or something. Didn’t check for TB and I had active tb before and left me in there without warning for two days before I caught on and it’s disgusting
Leah Kennedy
3 weeks ago on Google
1
I had an awful experience trying to call for info for a friend. Now mind you: I pushed the selection for “if you’re thinking about ending your life press this number”. That’s the kind of person on the other line. The girl picked up “this is Kristen”. No warmth, no compassion, no nothing. I explained I was calling for a friend. Kristen knew nothing and was asking questions of another person I’d assume a nurse in the background. That person literally said “what does she need?!!” She said “well her friend is in crisis” and she’s like “well she’s got to take her to the hospital she can’t bring her in because we don’t have beds”. I mean- the absolute callousness of this phone call just blew my mind. And I’ve been a healthcare provider for 13 years and I WORKED at the Highland Springs location. This isn’t the quality of service this company is supposed to provide. Suffice to say: just take your loved one into the emergency room and skip this place all together and find another provider for mental healthcare. Because these people are rude, ill informed, and frankly should never pick up a crisis phone ever again.
Response from the owner1 week ago
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 614-917-8414 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Accepted Insurance

Columbus Springs Dublin works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Clients who have just completed detox or who are at an increased risk of relapse, such as those experiencing a life crisis, typically enroll in an inpatient rehab. There, they receive housing, meals, and intensive clinical supervision. Inpatient treatment typically involves extensive individual, group, and family therapy. Clients may also participate in life skills training to support their long-term sobriety. Integrative rehab centers offer a variety of evidence-based holistic therapies, such as meditation or equine therapy.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare Support

Rehab aftercare programs are designed to ensure clients receive continuing care while in the maintenance phase of recovery. Some clients may be in outpatient treatment, which is generally considered to be an element of drug rehab aftercare. The specific services provided in these programs are often determined by the client's case manager and care team in consultation with the client. Common services include peer coaching, career counseling, and 12 step program induction.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

heart-hands iconIntervention Services

Intervention services help family members prepare for a drug intervention in Ohio. During an intervention, family members typically read letters they have prepared that explain how the individual's substance abuse has affected their lives and relationships. Each family member also explains what they will do if the individual does not agree to get treatment. An intervention specialist offers support to guide this discussion and makes appropriate treatment recommendations.

partial-hospitalization iconPartial Hospitalization Program

Designed for individuals with moderate to severe addictions, a partial hospitalization program (PHP) provides a more intensive form of outpatient therapy. PHP treatment can serve as an alternative to inpatient hospitalization or as a step-down option after being discharged from a hospital or residential program. A partial hospitalization program typically requires a minimum of 20 hours weekly for an average of 90 days. Depending on your care plan, PHPs can include relapse prevention, medication management, and behavioral therapy services.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Treatment for drug and alcohol addiction addresses both the physical and the mental health impacts caused by a consistent supply of addictive substances. When addressing both an addiction and a mental health disorder simultaneously, a dual diagnosis treatment center is required. Staff are certified to deal with these complex conditions and equipped to deal with mental health emergencies that may occur.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

The main goals of dialectical behavior therapy are to teach you how to regulate your emotions, develop positive ways to cope with stress, improve your relationships, and live in the moment. This therapy lasts about six months and involves weekly individual and group sessions.

equine-therapy iconEquine Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Therapists who apply motivational interviewing in Ohio don't try to confront clients or force advice onto them. Instead, they listen and come alongside clients to help them explore why and how they might decide to make changes for themselves.

With trauma therapy, you can reclaim your life after witnessing or experiencing a traumatic event. Therapists help you process the memories, which promotes emotional healing and enables you to build resilience to navigate future challenges and triggers.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Recreational therapy supports recovery from drug and alcohol addiction by providing you with enjoyable activities that improve your physical and mental health. When you engage in sports, creative arts, and nature excursions, it helps reduce your cravings and stress levels while building a supportive community of peers who can help promote your long term sobriety.

Amenities

  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • recreation iconRecreation Room
  • weight iconGym
  • meditation iconMeditation Room

Accreditations

LegitScript has reviewed Columbus Springs Dublin as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in January 2017

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 528031

Contact Information

Building icon

7625 Hospital Drive
Dublin, OH 43016

Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Terri Beth Miller, PhD

Rehab in Cities Near Dublin

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Reviews of Columbus Springs Dublin

2.4/5 (368 reviews)
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Reviews

5

My son recently had a short visit with dublin springs and I cannot be more appreciative of the care he received and the communication I got.. they talked to be numerous times and kept me up to date. He is doing significantly better than he was before he asked for help. My fa ... Read More

Reviewed on 1/15/2023
1

DON’T GO TO DUBLIN SPRINGS/SPRINGSTONE TO HEAL MENTALLY & PHYSICALLY. THEY CHARGE YOU $1900 A DAY WHETHER YOU GET THERE AT 10:00pm, OR 8:00am, THE 10 MINUTE 6:30 am (cause obviously you are most capable of understanding and answering questions at this time) PSYCHIATRIC RE ... Read More

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (366 reviews)
Nancy Elliott
2 weeks ago
5

I just got home from Dublin Springs and I have to say that they saved my life and gave me direction for the future. I was down the rabbit hole, butter group sessions, new Rx and one-and -one help brought me hope and practical help. I feel able to cope and refocus.

Response from the owner
Hi Nancy, thank you for sharing your experience. It is our honor to provide quality care. -- Amy B.
Andreas Waters
2 weeks ago
2

Edit: I increased the stars to two because the patient rights director was as very patient and heard me today. That’s something I couldnt get inpatient. Part of the problem. She was great and is taking my concerns seriously so no one else has to experience it but my experience was so bad dare I say traumatizing that I can’t raise it more than one star and it sit with my conscious. I could have passed here and came to them for help when I was overdosing on amphetamine and I mean like a stimulant not well known but let’s say the dose and strength of the stimulant is roughly equal to insuffalating 1000mg of methamphetamine. I do not exaggerate what I took to OD and I was admitted but just thrown in a room with no meds to assist the panicked state I was locked in for 11 hours and I mean severe the most panicked ever and fur 11 hours. No one not one person checked my vitals up front in the lobby or in assessment or after being taken to cedars. No one. I was also made a joke of because my diagnosis and what I was struggling with I shared with the therapist assessing me. PCA shouldn’t be told my diagnosis like that unless medically necessary and I was made a joke of. Things were stolen. Money and my charger for my iPhone missing and I was overdosing when I came in so I don’t know what I signed for at the time and couldn’t prove it. I will be calling lawyers today to see about bringing this to court for undue harm and medical negligence and discrimination. I have much more but google won’t let me post it all so just understand that meadows is a good unit. The director is a good guy and it’s just a few very bad apples ruining it here but I mean you can’t have a PCA stealing money from mentally ill people at their lowest. One of the guys I was in there with had 350 stolen but the director took care of him rightaway and got cash out. He’s a good dude but he needs to weed his garden asap. Lots of them in cedars look burned out and we get treated like we are a hassle. Like you get paid to do a job. Don’t be mad you have to do a job when you are on the clock. If you can’t provide patient care then don’t become a PCA Edit: I thought I’d let it go so siding mention it but now my wife is sick too and I’m still really sick after they put a very physically sick man bed ridden for the entire time I was there who coughed up blood in the bathroom and they tried to tell me it was a cough drop they gave him when I told them there was blood in the sink in my room. I take autoimmune suppressants for a condition I have and last time I got very sick in my life was from the same reason. Same thing happened but I let it go. When I saw them coming in with masks on al the hole but didn’t even warn me it worried me more and I’ve been out almost a week and still sick. Just like I told them would happen if they left me with a very sick person in a room with not much ventilation if any for a week. And they dismissed my concerns like usual yet they come in with masks. I am telling you all patient rights are just an advertisement here. I’m telling you steer clear. Try recovery village who also does purely mental health now too or “the trails “ not this place. They are disgusting in this unit in general. A few small few of the staff are good. The rest are non caring disgusting human beings who know they can get away with it cuz we are “mental health” patients and addicts. And no one will believe us like now. I’m sure people think I’m just manic or something but I’m not I’m disgusted by the way I was treated and I haven’t yet bc I have been ill but as soon as I feel well enough I am calling around to find a lawyer. There’s cameras that will show drs and nurses wearing masks while they waited to make sure it wasn’t Covid or something. Didn’t check for TB and I had active tb before and left me in there without warning for two days before I caught on and it’s disgusting

Leah Kennedy
3 weeks ago
1

I had an awful experience trying to call for info for a friend. Now mind you: I pushed the selection for “if you’re thinking about ending your life press this number”. That’s the kind of person on the other line. The girl picked up “this is Kristen”. No warmth, no compassion, no nothing. I explained I was calling for a friend. Kristen knew nothing and was asking questions of another person I’d assume a nurse in the background. That person literally said “what does she need?!!” She said “well her friend is in crisis” and she’s like “well she’s got to take her to the hospital she can’t bring her in because we don’t have beds”. I mean- the absolute callousness of this phone call just blew my mind. And I’ve been a healthcare provider for 13 years and I WORKED at the Highland Springs location. This isn’t the quality of service this company is supposed to provide. Suffice to say: just take your loved one into the emergency room and skip this place all together and find another provider for mental healthcare. Because these people are rude, ill informed, and frankly should never pick up a crisis phone ever again.

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 614-917-8414 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Amy Hawk
1 month ago
1

There have been two appointments I had that the Dr. forgot about. Very concerning!!

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 614-917-8414 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Caitlin Edwards
1 month ago
5

I went here a few years ago for dual diagnosis addiction and mental health issues and can honestly say that nurse Cathy saved my life. She connected me with long term aftercare in Alabama and I have since enjoyed multiple years of continuous sobriety, a new career in the recovery field myself, and a life beyond my wildest dreams. Thanks so much nurse Cathy for saving my life!

Response from the owner
Hi, thank you for sharing your experience. It is our honor to provide quality care. -- Amy B.
K Dubbs
1 month ago
1

THIS PLACE NEEDS TO BE SHUT DOWN immediately! It is harming those who truly seek help for addiction recovery and are in a vulnerable, desperate state of being to begin with. The first day I was they put me on strong psychotropic meds that had nothing to do with alcohol detox or comfort withdrawal meds. By the next day I requested to leave and not only was I scorned but told that I had no rights to do that via small print in the admittance ppwk ~ I was literally locked in the unit & told if I persisted on trying to leave I would be put in the Restraining Room. They told me I could only go home when they deemed it appropriate based on ‘behavior’ so I kissed up to the staff and finally after 5 days was told I could go. I’ve been drinking even more since my departure~ total NIGHTMARE experience that is a JOKE for anyone trying to actually get support and ongoing care for addiction. DANGEROUS - do NOT go here under ANY circumstance.

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 614-917-8414 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Jordan Naveja
1 month ago
1

This place is a prison. I turned myself in to the hospital for mental health concerns, and Dublin springs treated me like an addict, and kept me for a week even though I told them I worked a full time job, and longer than 3 days would put me in financial ruin. They didn’t listen. It did, and now I owe them money even though they did NOTHING to help my mental health troubles. Just threw me on mood pills, and called it a day. This place will not help you. I got SO much more trauma from this place than I had before I went.

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 614-917-8414 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Cardi C Roc
2 months ago
1

Yeah I can't seem to get anyone on the phone to speak with why their patients are continuously harassing my husband to bring them up cigarettes or whatever and if it doesn't stop if you don't get your clients under control with that phone, then I guess I'll have to drive up there and speak with WHOEVER on the matter! LISA R. You should probably take advantage of what the treatment recovering is offering and utilize those tools to save your life,! you never know when it could be too late! instead of thinking that it's cool to interfere with other people's lives, to try to work to your benefit people that you don't even know WHATSOEVER! MY husband IS NOT A sugar daddy SO STOP CALLING US! AND LEAVE MY FAMILY ALONE!!!

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 614-917-8414 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Keeya J
2 months ago
2

That staff is so so with first shift typically being the best and some of 2 nd shift. They make about 2,000 per patient each day and about 20,000 for a 10 day stay there. I was recently there on a seven day stay. I can fully say that way the facility is ran is beyond my comprehension. The food is beyond edible and they run out of food by the weekends and can’t keep up with the menu they provide to patients. They refused to give a transgender patient her meds and which caused her to go into withdraw. They also let male PCAS check on women and vice versus! This is not a jail it is a mental facility that INSURANCE pays for or you’re paying out of pocket! It is widely inappropriate for male PCA and women to be checking on the opposite sex in there rooms. They don’t knock they just walk right in and they can occur while you are indisposed. The rooms are very dirty and hardly cleaned. The room I was in had blood on the walls which hadn’t been cleaned and the showers are filthy. We also weren’t all provided hot water to shower so it meant taking cold showers. I will be contacting the corporate office and beyond to get this place in line!

Angel Blanchard
2 months ago
1

This place is unprofessional. Nurses making fun of patients and not giving food trays to patients who wish to stay in their rooms. They would not allow my family member outside, but let someone in a gown outside not being monitored. This place is more like a prison that a place to get mentally well. Do not go here if you need quick mental health assistance. 3 day hold only applies Monday through Friday...not on the weekend as the Dr's don't work weekends.

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 614-917-8414 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
erica matheny
2 months ago
1

If I could this place zero stars I would. First off you get there and they put you in a big empty room with nothing in but a chair and an end table. Then they let me sit there for 2-3 hours before really anyone came in and they handed me a stack of paper work to fill out and walked out. Then came back 30-45 mins and asked me a bunch of questions and then let me sit again then after about another 30-45mins a nurse came and took me to my wing. I asked to get my phone to get numbers and they said no, then took my stuff and just left me in this wing with no explanation of anything or how the process works. A nurse calls you over to fill out more paperwork and again no explanation of anything. One person in my wing was diabetic and she had to ask them to check her sugar and get stuff to help and it took them out very an hour to find her something to eat and they got mad and aggravated everytime she told them something wasn’t right with her sugar and she was always correct when they would finally check her. They could have let her die they let her get so low and took so long to even get a snack or anything!!! They filled out my paperwork wrong and tried to get me to sign a volunteer slip and the social worker got mad at me when I said no and slammed my folder shut and said well good luck getting out of here. Not to mention my plan had me listed as a man and I’m clearly not and that I wanted to crash my car and die which also wasn’t part anything I said or wanted to do or happen. Not a single person did any one on one talking with me about my mental health. They gave me a pillow that was a folded blanket inside a pillow case cause they just couldn’t find me one. They drug everyone so they are so sleepy they can hardly function or get out of their room but they want you in all the meetings and out socializing so I refused any meds of that kind unless it was bedtime. They give you a daily schedule which never is done correctly and most of the “meetings” get cancelled or don’t happen like the PCA workbook and roundtable discussion. And the psych meetings end early sometimes and or the music therapy is color pages. Including the menu for food I think 1 day for lunch it was actually the only time they served what they said they were going too. You get 15 mins to go outside just a few times a day but if it’s hot trust me the nurses will cut it short and tell you to back in. 1 tv and some have ass bored games that are missing pieces and or cards so you can’t even play a real game and that’s literally the ONLY thing you have to do unless you watch tv but nothing to keep you busy unless you want to color with some cheap markers like a 5 yr old. The only people that actually made me feel like they gave a damn in my wing (cedar) are Olivia, Tish, and the social worker Bre. This place did nothing but traumatized me and made me so anxious and felt like I was a in a prison. I would NEVER recommend this place to ANYONE unless you like being treated like a caged animal with no care, no real help or any answers and never told when your loved ones leave messages for you. They need some serious help and workers who actually give a damn about helping people. And let’s not mention steal stuff from the patients in my 4 day stay 3 packs of cigarettes were suddenly missing which they are all kept in a bin in the staff room so tell me how they just suddenly disappear. I felt so bad for a couple of ladies who didn’t know when they leaving yet I had my husband go buy them new ones and bring them when he picked me up so they could have some still. The entire situation is just overall awful! The beds, the “blanket” pillows, not getting regular bp checks and or told when to take your meds, the showers half work and all one day there wasn’t even hot water for more than half the day but they want you have good hygiene. It’s awful, so if you care about your loved ones rather they go on their own or get pink slipped to go I’d HIGHLY recommend you look else where for good treatment and a place that actually cares about making you better.

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 614-917-8414 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Doug
2 months ago
1

Response from the owner
Thank you for your review. I’ve provided this to our administration. Our leadership team would like the opportunity to discuss your concerns with you directly, so to protect your privacy, please contact the hospital. Thank you, Amy B.
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