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Columbus Springs Dublin

7625 Hospital Drive Dublin, OH 43016
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Columbus Springs Dublin - Hospital Drive OH 43016

About Columbus Springs Dublin

They also provide emergency mental health services for adults over the age of 18 who are experiencing a mental health or addiction crisis. An inpatient mental health program is available for adults who are seeking treatment for depression, anxiety, PTSD, psychosis, bipolar disorder, suicidal ideation, and personality disorders.

Inpatient addiction treatment at Columbus Springs is usually 30 days and involves a behavioral health assessment. Individualized treatment plans may recommend engaging in evidence-based therapies such as motivational interviewing, individual and group counseling, psychoeducation, and relapse prevention planning.

Sometimes people with substance use disorder may need detox to rid the body of its dependence on alcohol or drugs. The detox services at Columbus Springs Dublin – Hospital Drive allows clients to comfortably and safely remove the substances from their bodies. Patients are medically monitored and may receive medication to support the process.

The child and adolescent program offers treatment for substance use, bipolar disorder, depression, anxiety, and suicidal thinking. Youth engage in individual, group, and family therapy and activity based therapy such as yoga, music, and art. They learn skills to grow, heal, and achieve long-term recovery.

Facility Overview

Calendar icon 31 - 60
Avg Length of Stay in Days
Dollar icon $1300
Avg Cost per Day

Similar Rehab Centers

Latest Reviews

Han S
3 weeks ago on Google
1
I am now 25 but when I was 17, I was pink-slipped (or whatever the heck it was) AFTER agreeing to be driven to this place by my guardian, both with the expectation of outpatient treatment, and I missed a major surgery that had to be rescheduled. Important context: The surgery was a partial thyroidectomy, and my thyroid had a huge nodule in it (thankfully non-cancerous), but still which affected my hormones. Hyperthyroidism and hypothyroidism both can cause mania and the fact I had a scheduled surgery within the following week to remove my thyroid the same day my parent/guardian took me to this scammy dump and had to reschedule that surgery because I missed it for expressing symptoms that were definitely most likely to-do with my thyroid wreaks of a company driven by greed at the cost of rather than nourishment of health, mental and/or physical. Long story short per review: If you want to add more trauma on top of health deficit, this is the place for you! Stay away if you have the choice. If you are 18+ do not choose this place and if you are younger than 18 tell your parents if you are struggling but make it clear to avoid this place. That's all.
Response from the owner3 weeks ago
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 614-917-8414 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Tereecea Dornbusch
3 weeks ago on Google
1
Absolutely awful! My son was worse after his release. Do not go here or consider it please.
Response from the owner3 weeks ago
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 614-917-8414 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Courtney Dickman
3 weeks ago on Google
1
I want to start with a bright spot: the people. Individually, most staff were kind, polite, and tried to help. My social worker in particular went above and beyond. She was compassionate, communicative, and human in a place that too often isn’t. Many staff are doing their best within a system that sets them up for failure. That said, the facility and the inpatient MH system it represents are deeply broken My experience felt less like treatment and more like containment. The unit seemed focused on minimizing liability and maintaining control, not restoring dignity or promoting recovery Coercion was disguised as choice. I was asked repeatedly to sign in voluntarily with threats of probate court. Virtually everyone in my unit signed because they were scared, disoriented, or exhausted. I did not and kept my 72‑hour hold intact. It felt manipulative, designed to maximize length of stay while avoiding paperwork, not help patients There was an aggressive default medication push. When I asked what class mirtazapine (Remeron) was, the psychiatrist said “alpha‑2 blocker” and moved on. Technically true, but wildly misleading. It’s like saying a car “has tires.” Ignoring that it’s primarily a NaSSA, blocks 5‑HT2/3, makes you sleep like a bear, and hits many other receptors. The interaction felt scripted to keep me from asking too many questions rather than being collaborative. Replace oversimplification with honest, collaborative discussions about meds (benefits, risks, alternatives) There was dehumanizing basic care. I showed up with nothing but a hospital gown in a freezing cold building with bare feet. No spare clothes, towels, or soap were provided. I had to strip naked for the skin check because there was no underwear available. I only got clothes because I had outside advocates to drop them off. Patients shouldn’t have to know to ask for basic hygiene. It’s undignified and avoidable. There was no orientation outside of a folder of papers after being shown your room I saw black mold in ceiling vents. That is a real health hazard, especially in a place full of medically vulnerable people Want to talk to a real person on the phone? Good luck. Calls go unanswered, transferred endlessly, or routed to voicemail Programming consisted of TV, coloring, puzzles, board games, and books. Group therapy and meeting others was the only part I found genuinely useful; everything else felt like childcare by committee. That’s fine as distraction, but not sufficient as treatment Staff aren't the system. Again, the staff I met (especially my social worker) were kind, competent, and trying to be human. The unit's policies, staffing model, and priorities undercut their ability to provide real care. Individual empathy can't fully compensate for an environment that lacks cohesion and full collaboration Thanks for the cigarettes
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7.2 / 10

Accepted Insurance

Columbus Springs Dublin works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Clients who have just completed detox or who are at an increased risk of relapse, such as those experiencing a life crisis, typically enroll in an inpatient rehab. There, they receive housing, meals, and intensive clinical supervision. Inpatient treatment typically involves extensive individual, group, and family therapy. Clients may also participate in life skills training to support their long-term sobriety. Integrative rehab centers offer a variety of evidence-based holistic therapies, such as meditation or equine therapy.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare Support

Rehab aftercare programs are designed to ensure clients receive continuing care while in the maintenance phase of recovery. Some clients may be in outpatient treatment, which is generally considered to be an element of drug rehab aftercare. The specific services provided in these programs are often determined by the client's case manager and care team in consultation with the client. Common services include peer coaching, career counseling, and 12 step program induction.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

heart-hands iconIntervention Services

Intervention services help family members prepare for a drug intervention in Ohio. During an intervention, family members typically read letters they have prepared that explain how the individual's substance abuse has affected their lives and relationships. Each family member also explains what they will do if the individual does not agree to get treatment. An intervention specialist offers support to guide this discussion and makes appropriate treatment recommendations.

partial-hospitalization iconPartial Hospitalization Program

Designed for individuals with moderate to severe addictions, a partial hospitalization program (PHP) provides a more intensive form of outpatient therapy. PHP treatment can serve as an alternative to inpatient hospitalization or as a step-down option after being discharged from a hospital or residential program. A partial hospitalization program typically requires a minimum of 20 hours weekly for an average of 90 days. Depending on your care plan, PHPs can include relapse prevention, medication management, and behavioral therapy services.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Treatment for drug and alcohol addiction addresses both the physical and the mental health impacts caused by a consistent supply of addictive substances. When addressing both an addiction and a mental health disorder simultaneously, a dual diagnosis treatment center is required. Staff are certified to deal with these complex conditions and equipped to deal with mental health emergencies that may occur.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

The main goals of dialectical behavior therapy are to teach you how to regulate your emotions, develop positive ways to cope with stress, improve your relationships, and live in the moment. This therapy lasts about six months and involves weekly individual and group sessions.

equine-therapy iconEquine Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Therapists who apply motivational interviewing in Ohio don't try to confront clients or force advice onto them. Instead, they listen and come alongside clients to help them explore why and how they might decide to make changes for themselves.

With trauma therapy, you can reclaim your life after witnessing or experiencing a traumatic event. Therapists help you process the memories, which promotes emotional healing and enables you to build resilience to navigate future challenges and triggers.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Recreational therapy supports recovery from drug and alcohol addiction by providing you with enjoyable activities that improve your physical and mental health. When you engage in sports, creative arts, and nature excursions, it helps reduce your cravings and stress levels while building a supportive community of peers who can help promote your long term sobriety.

Amenities

  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • recreation iconRecreation Room
  • weight iconGym
  • meditation iconMeditation Room

Accreditations

LegitScript has reviewed Columbus Springs Dublin as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in January 2017

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 528031

Contact Information

Building icon

7625 Hospital Drive
Dublin, OH 43016

Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Terri Beth Miller, PhD

Rehab in Cities Near Dublin

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Reviews of Columbus Springs Dublin

2.4/5 (374 reviews)
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Reviews

5

My son recently had a short visit with dublin springs and I cannot be more appreciative of the care he received and the communication I got.. they talked to be numerous times and kept me up to date. He is doing significantly better than he was before he asked for help. My fa ... Read More

Reviewed on 1/15/2023
1

DON’T GO TO DUBLIN SPRINGS/SPRINGSTONE TO HEAL MENTALLY & PHYSICALLY. THEY CHARGE YOU $1900 A DAY WHETHER YOU GET THERE AT 10:00pm, OR 8:00am, THE 10 MINUTE 6:30 am (cause obviously you are most capable of understanding and answering questions at this time) PSYCHIATRIC RE ... Read More

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (372 reviews)
Shelby Fleshman
2 weeks ago
1

After attending their alumni group since 2019, which is run by volunteer peers, I arrived today to a locked building. I reached out to an employee about it and was told the group is no longer running, but given no explanation as to why. The group is the reason many of us in the group have been able to stay stable and out of inpatient settings. Now that they have joined with OhioHealth, the group is suddenly cancelled with no warning or communication. Many of us arrived today, anxiously waiting to attend, to only be turned away. Dublin springs should be ashamed of themselves for removing a free option for former patients to come and get support, especially for those patients that have no insurance or are underinsured.

Han S
3 weeks ago
1

I am now 25 but when I was 17, I was pink-slipped (or whatever the heck it was) AFTER agreeing to be driven to this place by my guardian, both with the expectation of outpatient treatment, and I missed a major surgery that had to be rescheduled. Important context: The surgery was a partial thyroidectomy, and my thyroid had a huge nodule in it (thankfully non-cancerous), but still which affected my hormones. Hyperthyroidism and hypothyroidism both can cause mania and the fact I had a scheduled surgery within the following week to remove my thyroid the same day my parent/guardian took me to this scammy dump and had to reschedule that surgery because I missed it for expressing symptoms that were definitely most likely to-do with my thyroid wreaks of a company driven by greed at the cost of rather than nourishment of health, mental and/or physical. Long story short per review: If you want to add more trauma on top of health deficit, this is the place for you! Stay away if you have the choice. If you are 18+ do not choose this place and if you are younger than 18 tell your parents if you are struggling but make it clear to avoid this place. That's all.

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 614-917-8414 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Tereecea Dornbusch
3 weeks ago
1

Absolutely awful! My son was worse after his release. Do not go here or consider it please.

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 614-917-8414 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Courtney Dickman
3 weeks ago
1

I want to start with a bright spot: the people. Individually, most staff were kind, polite, and tried to help. My social worker in particular went above and beyond. She was compassionate, communicative, and human in a place that too often isn’t. Many staff are doing their best within a system that sets them up for failure. That said, the facility and the inpatient MH system it represents are deeply broken My experience felt less like treatment and more like containment. The unit seemed focused on minimizing liability and maintaining control, not restoring dignity or promoting recovery Coercion was disguised as choice. I was asked repeatedly to sign in voluntarily with threats of probate court. Virtually everyone in my unit signed because they were scared, disoriented, or exhausted. I did not and kept my 72‑hour hold intact. It felt manipulative, designed to maximize length of stay while avoiding paperwork, not help patients There was an aggressive default medication push. When I asked what class mirtazapine (Remeron) was, the psychiatrist said “alpha‑2 blocker” and moved on. Technically true, but wildly misleading. It’s like saying a car “has tires.” Ignoring that it’s primarily a NaSSA, blocks 5‑HT2/3, makes you sleep like a bear, and hits many other receptors. The interaction felt scripted to keep me from asking too many questions rather than being collaborative. Replace oversimplification with honest, collaborative discussions about meds (benefits, risks, alternatives) There was dehumanizing basic care. I showed up with nothing but a hospital gown in a freezing cold building with bare feet. No spare clothes, towels, or soap were provided. I had to strip naked for the skin check because there was no underwear available. I only got clothes because I had outside advocates to drop them off. Patients shouldn’t have to know to ask for basic hygiene. It’s undignified and avoidable. There was no orientation outside of a folder of papers after being shown your room I saw black mold in ceiling vents. That is a real health hazard, especially in a place full of medically vulnerable people Want to talk to a real person on the phone? Good luck. Calls go unanswered, transferred endlessly, or routed to voicemail Programming consisted of TV, coloring, puzzles, board games, and books. Group therapy and meeting others was the only part I found genuinely useful; everything else felt like childcare by committee. That’s fine as distraction, but not sufficient as treatment Staff aren't the system. Again, the staff I met (especially my social worker) were kind, competent, and trying to be human. The unit's policies, staffing model, and priorities undercut their ability to provide real care. Individual empathy can't fully compensate for an environment that lacks cohesion and full collaboration Thanks for the cigarettes

Tamara Young
3 weeks ago
1

This place is horrible! They nearly killed me! I only went here because they were recommended by a nurse at the hospital I was in. When I first got there they were very indifferent to my medical needs and never explained anything. Once I finally got to see the medical doctor the next day I was very disappointed. She didn’t even have a stethoscope that I saw. She kept her back to me the whole time and asked me the same questions everyone else did. I asked her to look at my legs and feet as they were very swollen and I was having trouble breathing. I have Congestive Heart Failure and told her this was not a good sign. She looked over her shoulder at me and never even examined me. I remained there for four more days with the swelling getting worse and my breathing becoming labored. When I would tell the staff they would take my blood pressure and oxygen level and tell me I was fine. None of them ever listened to my lungs and heart or looked at my legs. That final night I was there I had to beg them to call an ambulance. When the paramedics got there they were appalled at the condition I was in. My legs and feet were so swollen they looked like concrete pillars with little numbs for my toes. The doctor at the ER said my heart was in serious trouble and immediately started me on IV lasix. During the four days I was at Dublin Methodist they got 18 liters of fluid off my body and my weight went down by 41 pounds. As the fluid came off my breathing got better and I was finally able to stand and walk. I am now at thenVA receiving treatment which is where I should have been all along.

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 614-917-8414 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Music Familia Productions
1 month ago
1

Five Days, No Coffee, Best Food for what they had to work with — Still Left Without My Deodorant. I went to Riverside Methodist for help. Instead of treating me, they sent me overnight to Dublin Springs — on a Friday — which meant five days locked in, whether I wanted to be there or not. For what it’s worth, the meals were probably the best thing about my stay. But everything else? Different story. I was stripped of my meds, stripped of caffeine, and stripped of my belongings including a diamond earring from my grandfather and, yes, even my deodorant. I never got any of it back. Groups were mandatory — miss one and they could add days to your stay. At one point I had to practically beg to be moved away from a dangerous roommate — and ended up asking another patient for the empty bed myself. I didn’t walk out healed. I walked out different. If you’re considering this place, know what you’re walking into. Have an advocate ready to fight for you you might need one.

Annabelle Bobbitt
1 month ago
2

I went into dublin springs on a tuesday and was not made aware of how long I was going to be staying. while i was being processed in they asked if I had any allergies and I said no, but that I don't eat dairy. I just do not like dairy and cannot eat food with dairy in it, but they did not accommodate me and I'm assuming its because its not an allergy. They also wake you up around 4-5 am to take your blood pressure? Theres also black mold on the bottom of the shower curtains. One man from meadows screamed at a nurse, threw the coffee pot and broke it, and was throwing chairs on the ground while yelling. The nurses sent us to our rooms but we were okay to come out afterwards. On Sunday he took hand sanitizer from a nurses office, hid it under his shirt and drank some of it. He was still was still in the ward with us when he clearly needed better care/more attention. On that night he again started slamming chairs and yelling and once again we were sent to our rooms. I went into the Rec Room and watched him jump over the nurses desk. He very much needed more help and that unit was not able to provide it for him. The next morning you can see on the desk by the med room where there are chair indents, and at one point a sharp rubber part that was a chair holder. Another man made creepy comments towards me and other young women in the unit (also from meadows). We were playing Skip-Bo and he proceeded to say "I know you want to see my pecker", and proceeded to repeat it at least 3 more times. This game had me (18), a 19 year old and a 20 year old. There was also another man who was in his 30s along with another girl who was in her 30s, but she was reading and did not hear him until the 3rd time he said it. Mind you, he knows how old we are, and even if he didnt that isnt appropriate at all. He was well in his late 50s early 60s. We did report it and and he did get written up so I am thankful they didn't just brush it off. Then on sunday, during lunch, the kitchen caught on fire. not a building fire and nobody was hurt, but a stove fire. Instead of immediately taking us out of the room/outside, they just originally moved us in the back of the cafeteria, then to the rec room where there was no door to the outside. Like I said it was a stove fire and everybody is okay and the building did not catch fire, but the fact it took a good 5 minutes for them to take us out of the cafeteria. More minor things include the menu being inaccurate every day, groups like music thearpy and psychotherapy being cancelled almost every day. The time already moves so slowly in there and having no groups in the afternoon/cancelling them when it was the only thing they actually hosted during the day. We did get outside breaks but toward the end of my stay, constantly other units schedules clashes with ours so our outdoor time would be pushed behind. Music thearpy was fun and a lot of nurses like Sharon make you feel a lot better and like a person there. There were a lot of dismissive staff.

Timothy Parsons
1 month ago
1

Worst company to send loved ones too I’ve called 8 times now and not a single answer but great ready guys bet money they can commit on this review but can’t answer the phone to help

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 614-917-8414 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Nancy Elliott
2 months ago
5

I just got home from Dublin Springs and I have to say that they saved my life and gave me direction for the future. I was down the rabbit hole, butter group sessions, new Rx and one-and -one help brought me hope and practical help. I feel able to cope and refocus.

Response from the owner
Hi Nancy, thank you for sharing your experience. It is our honor to provide quality care. -- Amy B.
Andreas Waters
2 months ago
2

Edit: I increased the stars to two because the patient rights director was as very patient and heard me today. That’s something I couldnt get inpatient. Part of the problem. She was great and is taking my concerns seriously so no one else has to experience it but my experience was so bad dare I say traumatizing that I can’t raise it more than one star and it sit with my conscious. I could have passed here and came to them for help when I was overdosing on amphetamine and I mean like a stimulant not well known but let’s say the dose and strength of the stimulant is roughly equal to insuffalating 1000mg of methamphetamine. I do not exaggerate what I took to OD and I was admitted but just thrown in a room with no meds to assist the panicked state I was locked in for 11 hours and I mean severe the most panicked ever and fur 11 hours. No one not one person checked my vitals up front in the lobby or in assessment or after being taken to cedars. No one. I was also made a joke of because my diagnosis and what I was struggling with I shared with the therapist assessing me. PCA shouldn’t be told my diagnosis like that unless medically necessary and I was made a joke of. Things were stolen. Money and my charger for my iPhone missing and I was overdosing when I came in so I don’t know what I signed for at the time and couldn’t prove it. I will be calling lawyers today to see about bringing this to court for undue harm and medical negligence and discrimination. I have much more but google won’t let me post it all so just understand that meadows is a good unit. The director is a good guy and it’s just a few very bad apples ruining it here but I mean you can’t have a PCA stealing money from mentally ill people at their lowest. One of the guys I was in there with had 350 stolen but the director took care of him rightaway and got cash out. He’s a good dude but he needs to weed his garden asap. Lots of them in cedars look burned out and we get treated like we are a hassle. Like you get paid to do a job. Don’t be mad you have to do a job when you are on the clock. If you can’t provide patient care then don’t become a PCA Edit: I thought I’d let it go so siding mention it but now my wife is sick too and I’m still really sick after they put a very physically sick man bed ridden for the entire time I was there who coughed up blood in the bathroom and they tried to tell me it was a cough drop they gave him when I told them there was blood in the sink in my room. I take autoimmune suppressants for a condition I have and last time I got very sick in my life was from the same reason. Same thing happened but I let it go. When I saw them coming in with masks on al the hole but didn’t even warn me it worried me more and I’ve been out almost a week and still sick. Just like I told them would happen if they left me with a very sick person in a room with not much ventilation if any for a week. And they dismissed my concerns like usual yet they come in with masks. I am telling you all patient rights are just an advertisement here. I’m telling you steer clear. Try recovery village who also does purely mental health now too or “the trails “ not this place. They are disgusting in this unit in general. A few small few of the staff are good. The rest are non caring disgusting human beings who know they can get away with it cuz we are “mental health” patients and addicts. And no one will believe us like now. I’m sure people think I’m just manic or something but I’m not I’m disgusted by the way I was treated and I haven’t yet bc I have been ill but as soon as I feel well enough I am calling around to find a lawyer. There’s cameras that will show drs and nurses wearing masks while they waited to make sure it wasn’t Covid or something. Didn’t check for TB and I had active tb before and left me in there without warning for two days before I caught on and it’s disgusting

Leah Kennedy
2 months ago
1

I had an awful experience trying to call for info for a friend. Now mind you: I pushed the selection for “if you’re thinking about ending your life press this number”. That’s the kind of person on the other line. The girl picked up “this is Kristen”. No warmth, no compassion, no nothing. I explained I was calling for a friend. Kristen knew nothing and was asking questions of another person I’d assume a nurse in the background. That person literally said “what does she need?!!” She said “well her friend is in crisis” and she’s like “well she’s got to take her to the hospital she can’t bring her in because we don’t have beds”. I mean- the absolute callousness of this phone call just blew my mind. And I’ve been a healthcare provider for 13 years and I WORKED at the Highland Springs location. This isn’t the quality of service this company is supposed to provide. Suffice to say: just take your loved one into the emergency room and skip this place all together and find another provider for mental healthcare. Because these people are rude, ill informed, and frankly should never pick up a crisis phone ever again.

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 614-917-8414 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
Amy Hawk
3 months ago
1

There have been two appointments I had that the Dr. forgot about. Very concerning!!

Response from the owner
Thank you for sharing your experience with me. I take your concerns seriously. I've passed along your review for investigation, and our team would like the opportunity to discuss your concerns directly. For your privacy, please reach out to 614-917-8414 between the hours of 8 a.m. and 5 p.m., Monday through Friday. Thank you, Amy B.
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