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Community Crisis Center

704 North 30th Street
Billings, MT 59101
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About Community Crisis Center

The Community Crisis Center is located in Billings, Montana. This facility often serves as the first point of contact for individuals experiencing a mental health crisis or needing stabilization related to a substance abuse or mental health disorder. They also have supportive programming for families who are looking for the best way to help their loved one in a crisis.

They serve individuals from all walks of life, and you won’t be denied care because of an inability to pay.

Wrap Around Stabilization Care

Since this is a 24 hour crisis stabilization center, you’ll have access to basic needs including a warm shower, clean clothes, a safe place to sleep, food, and the support of other peers who are working through a crisis.

When you arrive here, you undergo an evaluation from a registered nurse and will receive mental health services to address your immediate needs.

The services here are designed for the short term, and after 24 hours of care, you’ll be supported with resources, tools, and even referrals to other programs in the community so that you can reintegrate back into your daily life with an appropriate strategy for recovery.

Support for Chemical Dependency

This facility has licensed addiction counselors on staff who provide you with comprehensive support to address your drug, alcohol, or substance abuse addiction. You can receive individual counseling, be part of dual diagnosis recovery groups, receive relapse prevention services, and enroll in their intensive outpatient treatment program.

Referrals for Community Care

A big part of the initiative here is referring you to community programs that will help you continue on your path to recovery, whether it’s from a mental health struggle or substance use disorder.

They have comprehensive discharge coordination services that allow you to have a tangible plan of action to follow once you leave the center.

Similar Rehab Centers

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Nikki Wisher, BA

Latest Reviews

Cypress V
1 month ago on Google
1
This place is not the place you think it is. 1. They (the staff) do not treat others of different religious affiliations outside of Christianity as equal. They gave me (a pagan who veils) a hard time because I needed to keep my hair covered. They tried to force me to expose my hair when I veil to protect my energy. 2. They do not properly clean the bathrooms in general and there are questionable TV’s in the psych rooms. Along with a exit door in the mens side of the psych unit where people sleep at. It is reminiscent of a classroom. 3. If you question them on anything relating to the place being dirty or even trying to stand up for yourself? They wont hesitate to discharge you. 4. They do not treat trans people equally. I was treated subhuman and even witnessed someone else who is also trans being misgendered consistently. They are also a lot more harsh to those who are trans to also add. 5. Ableism is a problem there and I can’t even fully elaborate. 6. There are passive aggressive notes written all over the place and it reflects clear as day a actual issue with communication amongst the staff themselves. 7. They may help you, but the help you get is comparable to a fancy prison. 8. They did not offer me food or water when I was there and even deliberately ignored someone trying to get food for me. The staff neglects theirs patient’s who are admitted into psych. While this is still a crisis center, there are a whole lot of other places that are way better than this and I feel ashamed of whoever runs this business.
Mary Louise Nelson
1 month ago on Google
5
i have been at the crisis center three times. I was always treated in a friendly way,with dignity and respect. The staff is so thankful for my donations,even a box of staples for the office.They definitely need more resources,as the chairs are shabby,but they do a great job with what they have.
Melody Seal
11 months ago on Google
5
They, the staff, deserve more gratitude from myself and from others than they get. Thank you, ccc for being great.
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4.4 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Community Crisis Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Withdrawing from drugs or alcohol on your own can be difficult and even dangerous. That's why detox facilities offer 24-hour clinical care in Montana to manage this process for you. Withdrawal symptoms can lead to heart palpitations, seizures, or other severe reactions. However, in a supervised clinical setting, medical staff are available to treat these symptoms and allow you to safely detox and overcome drug dependence.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Building icon

704 North 30th Street
Billings, MT 59101

Reviews of Community Crisis Center

2.83/5 (20 reviews)
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Reviews

1.5

They said they were going to help and all they have done is make my life worse.

Reviewed on 3/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8947368421053 (19 reviews)
Renae Wigen
3 weeks ago
5

What a beautiful group of people. They are all, individually super neat and phenomenal. On top of that, they all work together so smoothly and have such a positive, uplifting vibe and so much hope to spread. I love themđź’š

Cypress V
1 month ago
1

This place is not the place you think it is. 1. They (the staff) do not treat others of different religious affiliations outside of Christianity as equal. They gave me (a pagan who veils) a hard time because I needed to keep my hair covered. They tried to force me to expose my hair when I veil to protect my energy. 2. They do not properly clean the bathrooms in general and there are questionable TV’s in the psych rooms. Along with a exit door in the mens side of the psych unit where people sleep at. It is reminiscent of a classroom. 3. If you question them on anything relating to the place being dirty or even trying to stand up for yourself? They wont hesitate to discharge you. 4. They do not treat trans people equally. I was treated subhuman and even witnessed someone else who is also trans being misgendered consistently. They are also a lot more harsh to those who are trans to also add. 5. Ableism is a problem there and I can’t even fully elaborate. 6. There are passive aggressive notes written all over the place and it reflects clear as day a actual issue with communication amongst the staff themselves. 7. They may help you, but the help you get is comparable to a fancy prison. 8. They did not offer me food or water when I was there and even deliberately ignored someone trying to get food for me. The staff neglects theirs patient’s who are admitted into psych. While this is still a crisis center, there are a whole lot of other places that are way better than this and I feel ashamed of whoever runs this business.

Mary Louise Nelson
1 month ago
5

i have been at the crisis center three times. I was always treated in a friendly way,with dignity and respect. The staff is so thankful for my donations,even a box of staples for the office.They definitely need more resources,as the chairs are shabby,but they do a great job with what they have.

Melody Seal
11 months ago
5

They, the staff, deserve more gratitude from myself and from others than they get. Thank you, ccc for being great.

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