Best Billings, MT Drug Rehab Centers

Love being part of watching lives transform!

Went through IOP and continued care, supportive staff and pleasant place

Worked for me!! Very friendly and helpful staff!

This place saved my life. I’m a successful person within the community thanks to them. Great goal, lots of studies back the methods they use. Kids will be kids, some won’t listen. But the ones who do become successful. Remember, it’s a TREATMENT facility. It’s not for fun. It’s difficult, but so is learning the hard way. It does have some flaws though. Staff accountability lacks slightly. Punishment system was a bit overwhelming. They might have fixed these though. Stress is different than safety. It’s not impossible. Nor is it hard if the kids apply themselves

I use to go here. The staff? IS AMAZING 🤍 I loved their work and how they helped me. They are a great place to send your child. I enjoyed it here. Yeah you have to follow rules and such. I KNOW a lot of KIDS don’t like to do that and that’s why they tell lies to their parents about this place but MY PERSONAL EXPERIENCE? It was a great place.

My sister works here. They do awesome things to help youth.

(REFER TO REVIEW From CRYSTAL SHINE) Unequal Treatment of Religious Beliefs. An additional issue that came to light was the Crisis Center's apparent bias towards certain religious beliefs. While the facility allowed Christian crosses to be displayed openly, it reportedly refused to accommodate a pagan high priestess's request to wear her Mjolnir (Thor's hammer) necklace From The director herself Marcia, denying her the right to freely express her religious identity. This differential treatment of religious practices is not only a violation of the principle of equal rights, but it also signals a concerning lack of cultural sensitivity and understanding within the center's leadership. All individuals, regardless of their spiritual beliefs, should be afforded the same level of respect and the opportunity to practice their faith without discrimination.Unprofessional Conduct and Concerning Rumors.   Beyond the specific incidents outlined above, the Crisis Center was also criticized for a general lack of professionalism among its staff. Clients reported encountering rude and dismissive behavior, as well as a pervasive attitude of indifference towards the needs and concerns of those seeking assistance. Furthermore, the facility had been the subject of concerning rumors within the Billings community long before my own experience there. Individuals I spoke with warned me about the mistreatment of clients, the staff's assumption that all service users were "drug addicts," and the overall poor reputation of the Crisis Center. These pre-existing concerns only served to further undermine the public's trust in the center's ability to provide adequate and compassionate care.Bright Spots and Recommendations It is important to note that not all aspects of my experience at the Crisis Center were negative. The security personnel, for example, were reported to be understanding and accommodating towards clients' needs, particularly those dealing with PTSD and domestic violence. Additionally, the compassion and understanding shown by a particular morning shift counselor on July 2nd, as well as the empathy displayed by an evening shift nurse from the South, provided some measure of hope that there are individuals within the organization who are committed to upholding the center's stated mission. And as a client I would highly recommend the specified people to further future jobs for understanding the oath that they took. However, these bright spots do not excuse the systemic issues and concerning patterns of behavior that I have outlined in this review. It is clear that the Crisis Center in Billings, Montana is in dire need of a comprehensive overhaul, both in terms of its staff training and the overall organizational culture

My son was there about 8-9 years ago. EXCELLENT. SAVED HIS LIFE AND NO PRISON They way they work with them is amazing! Certain steps every 3 months and it is the best rehab center for 9 months. Thank you.

Content warning: This review contains mentions of domestic violence, panic attacks, and other sensitive topics. Review of the Crisis Center in Billings, Montana (2024-07-02) Introduction The Crisis Center in Billings, Montana is an organization that is intended to provide support and resources for individuals facing various crises, including homelessness, domestic violence, mental health issues, and substance abuse. However, based on my recent experience seeking assistance at this facility, I am deeply concerned about the level of care and professionalism demonstrated by the staff. This review will outline numerous issues I observed during my time at the Crisis Center, including a lack of compassion towards a domestic violence survivor, unprofessional conduct from staff members, inadequate communication about policies, and a fundamental disregard for the unique needs of marginalized clients. While there were some bright spots, such as the understanding shown by security personnel and the compassion of a particular counselor, the overall experience left me feeling deeply troubled about the center's ability to effectively serve the vulnerable populations it claims to support. Lack of Compassion Towards a Domestic Violence Survivor One of the most concerning incidents I witnessed during my time at the Crisis Center was the treatment of a fellow client who was a survivor of domestic violence. On the night of July 1st, 2024, this individual arrived at the center seeking refuge and support. However, rather than being met with empathy and understanding, she was subjected to a severe lack of compassion from the night shift nurse. The nurse's tone was described by other clients as "malicious" and "devoid of any warmth or concern." When the domestic violence survivor attempted to explain her situation and request assistance, the nurse responded with blatant indifference, going so far as to say, "If you don't like it, you can go find someplace else to live." This callous and dismissive attitude towards an individual in such a vulnerable state is entirely unacceptable and a clear violation of the ethical standards expected of healthcare professionals. Lack of Patience and Effective Communication Another issue that was repeatedly observed at the Crisis Center was the staff's lack of patience and unwillingness to engage in meaningful communication with clients. In particular, MEG, was noted for her tendency to overwhelm clients with information without allowing them sufficient time to process and understand what was being said. Many clients reported feeling rushed and frustrated, unable to fully comprehend the details of their cases or the available resources due to MEGs rapid-fire delivery and unwillingness to pause and ensure understanding. This lack of effective communication is a significant barrier to the center's ability to provide comprehensive support and empower clients to make informed decisions about their own care. Failure to Explain Policies and Procedures Closely tied to the communication issues, the Crisis Center was also criticized for its failure to adequately explain the rationale behind its policies and procedures to clients. When clients inquired about the reasoning behind certain rules or requirements, they were often met with dismissive responses, such as the aforementioned "if you don't like it, you can go elsewhere" statement This lack of transparency and unwillingness to engage in open dialogue undermines the center's ability to build trust and foster a collaborative environment. Clients deserve to understand the factors that inform the policies they are expected to adhere to, particularly when those policies may have a significant impact on their well-being and access to essential services.

I was here a long time ago for a F.S.S.F reunion with my grandfather. I can't remember much because I was so young, but I remember the city was nice, and I met some kind Americans.

All but two of the TT’s were amazing, and seemed very invested in patient recoveries, My counselor was both empathetic and challenging. And created a safe space for me to be honest with myself and her. I have been to this treatment center three times now. Every time I have gotten a lot out of it, but this last time changed my life. Sometimes I think people confuse treatment with a vacation and a spa. But if you are willing to try and do the work necessary, they Will go so far for you. But of course, they are not gonna work harder than you’re willing to work. I can’t say enough about the Case Manager currently she went above and Beyond for me. She had a massive impact on my heart, My life and my recovery. My counselor Case Manager, and the Director all made me feel like a priority. And sometimes I struggle with myself a priority. It meant the world to me.

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