About Crossroads Counseling Services
Crossroads Counseling Center located in Ottawa, Illinois offers outpatient mental health treatment, allowing you to receive therapy while maintaining daily responsibilities. Clients from all walks of life are welcomed at Crossroads including individuals with co occurring mental health disorders and members of the LGBTQ+ community as well as veterans and active duty military personnel and their families.
Seniors and older adults are also welcomed, as are persons with HIV/AIDS, individuals suffering from PTSD, persons with traumatic brain injuries and individuals with eating disorders. Therapy is also offered to children, adolescents and young adults.
Combining Traditional Therapy with Cutting Edge Approaches
What excites me about some of the unique therapy options that they offer are approaches like eye movement desensitization and reprocessing or EMDR, which is a fairly new therapy approach that provides trauma focused treatment that helps you reprocess and heal from trauma.
In addition, Crossroads offers acceptance and commitment therapy which combines cognitive behavioral therapy with holistic approaches to provide a more adaptable approach to facing life’s challenges.
Positive Feedback from Clients
Clients and clinicians alike praise the services and programs at Crossroads with one client expressing appreciation for a clinician’s respectful and attentive approach during an evaluation. Angela Solis, the owner and founder of Crossroads, states, “It’s our goal is for our clients to experience fewer negative symptoms, function better in their daily lives and within their relationships and, overall, just enjoy life.”
Forms of payment that Crossroads accepts are fairly traditional with Medicare, military insurance like TRICARE, private health insurance, and self payment. They also accept state funded health insurance plans (excluding Medicaid) and they have a sliding fee scale based on income and other factors.
Treatment Among Ottawa’s Rich History and Natural Beauty
Things for you and your family to do in and around Ottawa during your recovery include enjoying the crossroads of the Fox and Illinois Rivers, which are both accessible in Ottawa. You can explore historic sites including the site of the first Lincoln-Douglas debate or the splendors of Buffalo Rock State Park or Starved Rock State Park, a renowned natural area offering hiking trails, waterfalls, and scenic views, located approximately 5 miles from Ottawa.
Rehab Score
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Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs

Adult Program

LGBTQ Program

Military Program

Young Adult Program
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Staff

Alexis Massutti, LSW
Counselor

Amanda Redwine, LCPC
Counselor

Angela Solis, LCPC, CADC, CCTP
Counselor

Anna Doherty, LCPC
Counselor

Anne Ibarra, LCSW, CCTP, Hope Unbroken, PLLC
Counselor

Ashley Krumlinde, LCPC
Counselor

Craig S. Laasch, PSY.D.
Counselor

Diana M. Carter, LCPC
Counselor
Contact Information
601 West Norris Drive
Suite B
Ottawa, IL 61350