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Eastwood Community Clinics – Closed

Closed: Novi, Michigan
Ascension Eastwood Behavioral Health at Providence Parkway MI 48377

About Eastwood Community Clinics – Closed

Located west of Detroit, in Novi, Michigan, the Eastwood Community Clinics (ECC) once offered several different healthcare and behavioral healthcare services from their campus on Providence Parkway. This facility is closed now.

When it was open, it was staffed with several licensed professionals who could provide treatments for alcoholism, substance use problems, and mental health challenges.

Offering Extensive Services at the Outpatient Level

ECC’s staff was capable of offering an incredibly broad array of services, giving you access to flexible and personalized outpatient care. Their treatments included cognitive behavioral therapy, group therapy, family therapy, trauma counseling, dialectical behavioral therapy, as well as motivational interviewing and more.

They also had specialized treatment programs for people who had suffered complex and severe traumas, military personnel, adolescents, and individuals with co-occurring conditions or dual mental health diagnoses.

An excellent part of their approach was that they would help anyone with any type of addiction. They would accept patients with prescriptions for methadone and other medications you’d find in medication assisted treatment (MAT) programs while also having a dedicated professional who could counsel clients out of a nicotine dependency. Their availability to the public was made even broader by their acceptance of patients on Medicaid and other State assistance programs.

A Tranquil Campus in Novi

The Providence Parkway campus was built to give you easy access to nearby parks and walking paths, with one of the paths in the area even being named the “Health Path.” This location gave patients ample space to relax and pleasant places to explore before or after outpatient visits.

Similar Rehab Centers

Fact checked and written by:
Emile Oosthuizen
Edited by:
Courtney Myers, MS

Latest Reviews

Jessica Ford
2 years ago on Google
1
*The only good thing about this place is Dr. Victoria* But….. for your own sanity… PLEASE DO NOT GO HERE!!!!! This place is a nightmare. ‼️This place, with all the issues I’ve experienced, that I will go into detail below could easily be SUED for medical negligence and MALPRACTICE. 👉🏼I don’t even know where to start. I’ve been a patient here for over 10 years. The psychiatrist there passed away, and he would be outraged to know how they are treating his patients. He was AT LEAST kind and CARING, and at least understood what it’s like to not have your meds!? For WHATEVER REASON it’s been like pulling teeth to even get refills. EVEN AFTER HAVING AN APPT!? Is there somewhere to report medical misconduct????? 👉🏼Apparently it’s MY FAULT that their “nurse practitioner” is ALWAYS late to appointments and couldn’t get in a full session with me and is refusing to refill my RX’s because they couldn’t get through to my phone apparently? And she needed “10 more minutes” with me, and now I have to pay for a whole extra appointment. 👉🏼The front desk staff consistently give dry, snappy and unconcerned responses and remarks and simply do not care. Racist maybe? This is supposed to be a mental health facility? It’s simply just SAD. They have gone through doctors and “nurse practitioners” like it’s going out of style. The current one you can’t even understand, doesn’t read your file (I have a head trauma) and THATS the reason I need a whole extra appointment…. For “more information” even though she said she wasn’t going to change my meds, I need to wait 2 days of not having ANY medication for my SECOND appointment. “Two days isnt that long” says the front desk staff…. Okay have you ever experienced not taking Zoloft at MINIMUM and dealing with brain zaps? No. You havent. Because you wouldn’t be treating someone like this. 👉🏼The NEW “nurse practitioner” is a nightmare. Horrible, inexperienced, inept and TRULY a danger to be treating patients. How is someone who can barely communicate with their patients able to have such an important job? Complete failure on everyone involved in her hiring. 👉🏼👉🏼FIND A DIFFERENT PLACE!!!!
Chad Evans
2 years ago on Google
1
I am a 45-year-old male and have been in therapy since I was 18 years old. I have been on my current medication for years. It was a bad experience from the very beginning. I started there on 6-11-2020 and everything was going well until the therapist (Rebbeca Jordan) started rescheduling appointments and canceled the last 2 I had with her. The office never called me back to reschedule and then closed my file. This was around September of 2022. I was fortunate enough to still get my medication through my primary doctor. I thought I would try again in April 2023. Everything was going okay until this morning with Justina Nzums a nurse practitioner. She stated she was going to start winging me off one of my medications. The previous psychiatrist I saw there Dr. Demercurio said if it's not broken there is no need to fix it. Why Justina feels different I do not know. The only person that actually said they were sorry was the receptionist. She asked me to speak to a lady named Katie about my experience. Here I thought I would get some help but no. I told her I have been on this medication for over 20 years and her response was then why did you start coming to us if I had a Dr. prescribing. I explained that I moved to Michigan and had to find a new doctor with someone who has truly struggled with severe depression and anxiety pretty much my whole life. I have never been treated so badly. They really do not care about their patients. I would never recommend this facility to anyone. They have my anxiety through the roof because of the way they have done. I can't believe they can help people with mental health problems when they seem to just make it harder for the patient. I hope this helps someone who truly needs help to not waste your time to just get disappointed or possibly worse.
Response from the owner3 months ago
Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Could you please reach out to us at 269-226-5210 (Mon-Fri 8 am-4:30 pm) at your earliest convenience? Thank you. -Ascension Michigan Community Manager
DAFT 7877
2 years ago on Google
1
2 months ago I had a telehealth visit with one of the therapists. For about an hour visit, it went ok. They were supposed to call me back in a few days to set me up with the correct therapist that would fit my needs. Didn't hear from them for 2 weeks. I called them 4 times. Finally got through to someone, they said oh I'm sorry. But okay can you go to the Shelby Township location? Sure I say. They said ok we'll call you tomorrow to schedule..... It's been 6 weeks.... Nothing!!!! I've left messages. No return calls. I also work in a Medical Office. If we treated our patients like this we'd be FIRED!!!!!! Super disappointed. I can't believe they treat patients like this!!!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.4 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Eastwood Community Clinics – Closed works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Explore Other Centers Near Novi

Reviews of Eastwood Community Clinics – Closed

3.06/5 (32 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.06 (32 reviews)
Jessica Ford
2 years ago
1

*The only good thing about this place is Dr. Victoria* But….. for your own sanity… PLEASE DO NOT GO HERE!!!!! This place is a nightmare. ‼️This place, with all the issues I’ve experienced, that I will go into detail below could easily be SUED for medical negligence and MALPRACTICE. 👉🏼I don’t even know where to start. I’ve been a patient here for over 10 years. The psychiatrist there passed away, and he would be outraged to know how they are treating his patients. He was AT LEAST kind and CARING, and at least understood what it’s like to not have your meds!? For WHATEVER REASON it’s been like pulling teeth to even get refills. EVEN AFTER HAVING AN APPT!? Is there somewhere to report medical misconduct????? 👉🏼Apparently it’s MY FAULT that their “nurse practitioner” is ALWAYS late to appointments and couldn’t get in a full session with me and is refusing to refill my RX’s because they couldn’t get through to my phone apparently? And she needed “10 more minutes” with me, and now I have to pay for a whole extra appointment. 👉🏼The front desk staff consistently give dry, snappy and unconcerned responses and remarks and simply do not care. Racist maybe? This is supposed to be a mental health facility? It’s simply just SAD. They have gone through doctors and “nurse practitioners” like it’s going out of style. The current one you can’t even understand, doesn’t read your file (I have a head trauma) and THATS the reason I need a whole extra appointment…. For “more information” even though she said she wasn’t going to change my meds, I need to wait 2 days of not having ANY medication for my SECOND appointment. “Two days isnt that long” says the front desk staff…. Okay have you ever experienced not taking Zoloft at MINIMUM and dealing with brain zaps? No. You havent. Because you wouldn’t be treating someone like this. 👉🏼The NEW “nurse practitioner” is a nightmare. Horrible, inexperienced, inept and TRULY a danger to be treating patients. How is someone who can barely communicate with their patients able to have such an important job? Complete failure on everyone involved in her hiring. 👉🏼👉🏼FIND A DIFFERENT PLACE!!!!

Chad Evans
2 years ago
1

I am a 45-year-old male and have been in therapy since I was 18 years old. I have been on my current medication for years. It was a bad experience from the very beginning. I started there on 6-11-2020 and everything was going well until the therapist (Rebbeca Jordan) started rescheduling appointments and canceled the last 2 I had with her. The office never called me back to reschedule and then closed my file. This was around September of 2022. I was fortunate enough to still get my medication through my primary doctor. I thought I would try again in April 2023. Everything was going okay until this morning with Justina Nzums a nurse practitioner. She stated she was going to start winging me off one of my medications. The previous psychiatrist I saw there Dr. Demercurio said if it's not broken there is no need to fix it. Why Justina feels different I do not know. The only person that actually said they were sorry was the receptionist. She asked me to speak to a lady named Katie about my experience. Here I thought I would get some help but no. I told her I have been on this medication for over 20 years and her response was then why did you start coming to us if I had a Dr. prescribing. I explained that I moved to Michigan and had to find a new doctor with someone who has truly struggled with severe depression and anxiety pretty much my whole life. I have never been treated so badly. They really do not care about their patients. I would never recommend this facility to anyone. They have my anxiety through the roof because of the way they have done. I can't believe they can help people with mental health problems when they seem to just make it harder for the patient. I hope this helps someone who truly needs help to not waste your time to just get disappointed or possibly worse.

Response from the owner
Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Could you please reach out to us at 269-226-5210 (Mon-Fri 8 am-4:30 pm) at your earliest convenience? Thank you. -Ascension Michigan Community Manager
DAFT 7877
2 years ago
1

2 months ago I had a telehealth visit with one of the therapists. For about an hour visit, it went ok. They were supposed to call me back in a few days to set me up with the correct therapist that would fit my needs. Didn't hear from them for 2 weeks. I called them 4 times. Finally got through to someone, they said oh I'm sorry. But okay can you go to the Shelby Township location? Sure I say. They said ok we'll call you tomorrow to schedule..... It's been 6 weeks.... Nothing!!!! I've left messages. No return calls. I also work in a Medical Office. If we treated our patients like this we'd be FIRED!!!!!! Super disappointed. I can't believe they treat patients like this!!!

Kathryn Gutowski
3 years ago
5

This place has been great from the start and continues to impress me. When I made an appointment the ladies at the front desk were very nice and happy to help me in my time of need. My counselor is very professional. She knows how to make my days better and talks me through the rough patches. Thank you, all of you! 🙌

Response from the owner
Thanks for the great feedback! We will be sure to pass it along to our team! We wish you good health and wellness. -Ascension Michigan Community Manager
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