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Harris County Psychiatric Center

2800 South Macgregor Way, Highway 288 Houston, TX 77021
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Harris County Psychiatric Center TX 77021

About Harris County Psychiatric Center

They have doctors, psychiatrists, psychologists, and therapists on staff, and the psychologists and psychiatrists are all on staff at the McGovern Medical School associated with the psychiatric center. The facility is Joint Commission accredited.

They offer psychiatric and substance use evaluations. Depending on your treatment plan, there are many other types of evaluations and tests you may receive. They do neurological consultations, psychosocial assessments, and psychological testing.

Board certified psychiatrists direct the treatment given by a multidisciplinary team. The facility is not a medical detox facility but if the psychiatrist or clinician feels medication may help in your withdrawal, they will give it to you. Inpatient care averages about seven to 10 days.

There’s a special dual diagnosis program where you’ll work on your substance use and mental health issues. You’ll have individual therapy where they’ll help you identify what your mental health issues are. Then you can work on the best way of coping with your mental health so you can avoid substance use.

In the dual diagnosis program, you’ll focus on relapse prevention. You’ll learn about and take part in 12 Step groups such as Alcoholics Anonymous (AA). You’ll get individualized treatment for an aftercare plan to ensure your long term success.

Former clients feel the staff at the center was very helpful and good at listening. They also felt the staff was compassionate.

Facility Overview

Bed icon 274
Number of Available Beds

Latest Reviews

Ron Dixon
1 month ago on Google
4
They are the best
Response from the owner2 weeks ago
Thank you, Ron! It is our top priority to provide the highest level of care and service to our patients. Your feedback is greatly appreciated.
Juana Salazar
1 month ago on Google
1
I am writing this review not about the UTHealth Houston Harris County Psychiatric Center as a whole, but specifically about the staff member who handled my case on 7/22/25, an African American man who calls out case numbers and works in the cubicle area at the back corner of the room, in an office decorated with multiple Coca-Cola items. Unfortunately, I do not know his name. My family came here to request a mental health warrant — a decision that is already extremely difficult, stressful, and emotionally painful. We came hoping to find support and compassion in a place that specializes in mental health. Instead, we were met with rudeness, indifference, and a complete lack of professionalism. This staff member handed me the paperwork and told me to read aloud what I had written because he “didn’t feel like” reading it himself. While I was reading, I looked up and saw that he had his eyes closed, clearly sleeping. I paused, hoping he would realize, and he suddenly shook himself awake, pretending to write something. I wasn’t even sure he had heard what I had said, so I asked if I should repeat it. He simply told me to continue. This happened repeatedly during our interaction — not once or twice, but the entire time I was in his office. At one point, I silently cried as I continued reading. When I asked if I could speak to someone else because he seemed to be falling asleep, he dismissed my concern, saying, “I’m doing my job,” and told me he would just put my request on the list. He then gave me a phone number and instructed me to call every day to check for bed availability. That was it. I left feeling that my case — and my family’s urgent need for help — was not valued at all. While I understand this facility handles many cases, for us, this is our loved one, and the situation is unique and deeply personal. His behavior showed no empathy, no respect, and no sense of the importance of the moment for the people seeking help here. It is my hope that UTHealth takes corrective action, such as providing immediate retraining for this employee. His conduct made it painfully clear that he assumes his position is untouchable, and that is unacceptable in an institution that deals with mental health crises. I am certain I am not the first person to experience this from him — his attitude and behavior seemed far too habitual and unbothered. No one seeking urgent mental health help should be treated with such carelessness and disregard. I truly hope he is never in a position where he is treated the way he treated me. I came here seeking help at a desperate moment, and instead, he made me feel like my plea for help was thrown in the trash.
Response from the owner2 weeks ago
We are sorry to hear your experience did not meet your expectations, Juana. We do take your feedback seriously and would like to find out more information about your experience. Please call or email us at (713) 741-7859 | BSCpatientrelations@uth.tmc.edu
Jayne
1 month ago on Google
4
It was actually alright I guess. I think their goal is to stabilize you and get you discharged to outpatient care as quickly as possible., I was expected to take care of myself (I changed my own linens frequently, made my own bed, was expected to remember the clothes washing process, was not reminded for hygiene practices, had to speak up anytime when speaking to or making a request with a nurse or tech) which sucked considering I was not admitted with my medications in hand, which if I had those that wouldn't have been an issue. If you have the precious opportunity to prepare, bring all of your current medications with you. I didn't have my identification on me, they still took me in though, thank God. My family struggled to keep up with where they were taking me during processing and stuff since they couldn’t access very much information without my consent due to HIPAA protections, and I didn’t fully understand that at the time. I did consent though, it was just my first time being processed like that so I really didn't know what was going on or what was expected of me. The nurses and doctors I recall did explain as much as possible to me, but I did not ask probing questions about my treatment and mostly experienced it, my mom and dad knew how to ask probing questions regarding treatment whereas I did not. There's a significant difference in approach. Everyone was really nice though, I only ever experienced friction from the other patients (uncommon, but people are people), even then it was all okay, I trusted the staff to step in if it got too bad, plus there was the isolation room if I really didn't feel safe which I thankfully never had to use. Be kind to the staff handling you and you should be comfortable in knowing to expect that treatment back. Enrichment outside features: Basketball, a football (if it can be found), a very nice path to walk that totally isn't bait for runners (anyone who sees the corner will know what I mean, just don't do that though), and a gazebo that genuinely at the time of writing this needs wasp spray inside the top. It was a bit scary laying down in there and seeing all of the wasps. On days where outside enrichment is doubled, there is a secondary building where you can color pictures with marker, listen to music, play board and tabletop games, and a separate wing with a basketball court. The building was unfortunately extremely cold in the connecting hallway, but the enrichment chambers were warm enough. If you end up in HCPC and are lucky enough to have visiting family, ask for something warm to wear (within regulation of course). Enrichment inside is far more limited, again, if you have family, do request something for yourself. A book if you have the attention span to read. There is a TV that for half the day plays music, and from the afternoon-on plays movies and television shows. Don't be afraid to ask to change the channel, but consort with your fellow patients first was the rule of thumb. There's also UNO which was fun to play, dominoes, coloring sheets and crayons, three meals a day, and your bed. Seriously, don't underestimate the power of the bed. The food is pretty good, too. Except the cucumbers which I found icky but they can't seriously account for personal taste unless you have a food allergy or dietary restrictions. These aren't exactly therapeutic activities, but help you to bond with your ward-mates and pass the time. It is quite loud inside, but you can ask for earplugs at the front desk. Staff have to shut doors firmly (which may be percieved as "slamming" doors) to secure them which is disruptive. They don't tend to do this after curfew as far as I can remember, but it is worth noting in this review. I was extremely lucky to have family involved and the help of the social workers assigned to our wing that helped me make sense of everything. Shoutouts go for II-C, if you see this then you probably remember me still but you did amazing for working with pretty much nothing at all. Sincerely, thank you.
Response from the owner2 weeks ago
Thank you for taking the time to share your review, Jayne. Your feedback is very important to us in our ongoing efforts to provide excellent service and quality care to our patients and family members.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.4 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Stephen Glazier, FACHE

Vice President, Business

Elizabeth Maree, RN

Chief Nursing Officer

Lokesh Shahani, MD, MPH, FACP

Chief Medical Officer

Lois Pierson, CPA

CFO

Jair Soares, MD, PhD

Executive Director

Contact Information

Building icon

2800 South Macgregor Way
Highway 288
Houston, TX 77021

Fact checked and written by:
Susan Bertram, BA
Edited by:
Courtney Myers, MS

Rehab in Cities Near Houston

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Reviews of Harris County Psychiatric Center

3.1/5 (175 reviews)
0
Staff
0
Amenities
0
Meals
0
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0
Cleanliness
5
74
4
9
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70

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (175 reviews)
Ron Dixon
1 month ago
4

They are the best

Response from the owner
Thank you, Ron! It is our top priority to provide the highest level of care and service to our patients. Your feedback is greatly appreciated.
Juana Salazar
1 month ago
1

I am writing this review not about the UTHealth Houston Harris County Psychiatric Center as a whole, but specifically about the staff member who handled my case on 7/22/25, an African American man who calls out case numbers and works in the cubicle area at the back corner of the room, in an office decorated with multiple Coca-Cola items. Unfortunately, I do not know his name. My family came here to request a mental health warrant — a decision that is already extremely difficult, stressful, and emotionally painful. We came hoping to find support and compassion in a place that specializes in mental health. Instead, we were met with rudeness, indifference, and a complete lack of professionalism. This staff member handed me the paperwork and told me to read aloud what I had written because he “didn’t feel like” reading it himself. While I was reading, I looked up and saw that he had his eyes closed, clearly sleeping. I paused, hoping he would realize, and he suddenly shook himself awake, pretending to write something. I wasn’t even sure he had heard what I had said, so I asked if I should repeat it. He simply told me to continue. This happened repeatedly during our interaction — not once or twice, but the entire time I was in his office. At one point, I silently cried as I continued reading. When I asked if I could speak to someone else because he seemed to be falling asleep, he dismissed my concern, saying, “I’m doing my job,” and told me he would just put my request on the list. He then gave me a phone number and instructed me to call every day to check for bed availability. That was it. I left feeling that my case — and my family’s urgent need for help — was not valued at all. While I understand this facility handles many cases, for us, this is our loved one, and the situation is unique and deeply personal. His behavior showed no empathy, no respect, and no sense of the importance of the moment for the people seeking help here. It is my hope that UTHealth takes corrective action, such as providing immediate retraining for this employee. His conduct made it painfully clear that he assumes his position is untouchable, and that is unacceptable in an institution that deals with mental health crises. I am certain I am not the first person to experience this from him — his attitude and behavior seemed far too habitual and unbothered. No one seeking urgent mental health help should be treated with such carelessness and disregard. I truly hope he is never in a position where he is treated the way he treated me. I came here seeking help at a desperate moment, and instead, he made me feel like my plea for help was thrown in the trash.

Response from the owner
We are sorry to hear your experience did not meet your expectations, Juana. We do take your feedback seriously and would like to find out more information about your experience. Please call or email us at (713) 741-7859 | BSCpatientrelations@uth.tmc.edu
Rakhi S Nair
1 month ago
5

Response from the owner
Thank you for the 5-star rating, Rakhi! We are committed to service excellence and are glad you had a positive experience!
Jayne
1 month ago
4

It was actually alright I guess. I think their goal is to stabilize you and get you discharged to outpatient care as quickly as possible., I was expected to take care of myself (I changed my own linens frequently, made my own bed, was expected to remember the clothes washing process, was not reminded for hygiene practices, had to speak up anytime when speaking to or making a request with a nurse or tech) which sucked considering I was not admitted with my medications in hand, which if I had those that wouldn't have been an issue. If you have the precious opportunity to prepare, bring all of your current medications with you. I didn't have my identification on me, they still took me in though, thank God. My family struggled to keep up with where they were taking me during processing and stuff since they couldn’t access very much information without my consent due to HIPAA protections, and I didn’t fully understand that at the time. I did consent though, it was just my first time being processed like that so I really didn't know what was going on or what was expected of me. The nurses and doctors I recall did explain as much as possible to me, but I did not ask probing questions about my treatment and mostly experienced it, my mom and dad knew how to ask probing questions regarding treatment whereas I did not. There's a significant difference in approach. Everyone was really nice though, I only ever experienced friction from the other patients (uncommon, but people are people), even then it was all okay, I trusted the staff to step in if it got too bad, plus there was the isolation room if I really didn't feel safe which I thankfully never had to use. Be kind to the staff handling you and you should be comfortable in knowing to expect that treatment back. Enrichment outside features: Basketball, a football (if it can be found), a very nice path to walk that totally isn't bait for runners (anyone who sees the corner will know what I mean, just don't do that though), and a gazebo that genuinely at the time of writing this needs wasp spray inside the top. It was a bit scary laying down in there and seeing all of the wasps. On days where outside enrichment is doubled, there is a secondary building where you can color pictures with marker, listen to music, play board and tabletop games, and a separate wing with a basketball court. The building was unfortunately extremely cold in the connecting hallway, but the enrichment chambers were warm enough. If you end up in HCPC and are lucky enough to have visiting family, ask for something warm to wear (within regulation of course). Enrichment inside is far more limited, again, if you have family, do request something for yourself. A book if you have the attention span to read. There is a TV that for half the day plays music, and from the afternoon-on plays movies and television shows. Don't be afraid to ask to change the channel, but consort with your fellow patients first was the rule of thumb. There's also UNO which was fun to play, dominoes, coloring sheets and crayons, three meals a day, and your bed. Seriously, don't underestimate the power of the bed. The food is pretty good, too. Except the cucumbers which I found icky but they can't seriously account for personal taste unless you have a food allergy or dietary restrictions. These aren't exactly therapeutic activities, but help you to bond with your ward-mates and pass the time. It is quite loud inside, but you can ask for earplugs at the front desk. Staff have to shut doors firmly (which may be percieved as "slamming" doors) to secure them which is disruptive. They don't tend to do this after curfew as far as I can remember, but it is worth noting in this review. I was extremely lucky to have family involved and the help of the social workers assigned to our wing that helped me make sense of everything. Shoutouts go for II-C, if you see this then you probably remember me still but you did amazing for working with pretty much nothing at all. Sincerely, thank you.

Response from the owner
Thank you for taking the time to share your review, Jayne. Your feedback is very important to us in our ongoing efforts to provide excellent service and quality care to our patients and family members.
No Way
1 month ago
1

This place has been hell on earth for atleast 35 years .

Response from the owner
Hello, if there is something specific, we could have done to improve your experience, please reach out to us at BSCpatientrelations@uth.tmc.edu or (713) 741.7859. We would like to learn more about your visit.
Rebecca Morgan
2 months ago
1

There is not enough room in this little box for all the negative things I have to say about this facility. The fact that they would allow a man who sexually abused his daughter to lock her in this place is beyond me. Because I chose to tell the truth about my dad, my family made up countless lies about me. I endured YEARS of abuse from multiple family members. This experience traumatized me and did nothing positive for me. Prescribing someone medication without a thorough medical exam to determine if physical illnesses are present is dangerous. Prescribing someone dopamine inhibitors that steal their ability to be productive and have dangerous side effects is cruel. You can’t fix PTSD with an antipsychotic. THE ENITRE PLACE SMELLS LIKE PISS. THE DOOR SLAMS ALL NIGHT LONG FROM EMPLOYEES WALKING IN AND OUT AND IT’S IMPOSSIBLE TO SLEEP! I WAS NEARLY ATTACKED BY A WOMAN IN THERE BECAUSE I REFUSED TO GIVE HER MY SISTER’S PHONE NUMBER! THIS IS NOT SOMEWHERE YOU PUT PEOPLE YOU LOVE WHO ARE HAVING A HARD TIME FINANCIALLY. AFTER I WAS LET OUT OF THIS PLACE MY FAMILY DUMPED MY NEPHEW AT MY HOUSE AND I DIDNT HAVE ANY WATER AND THEY DIDNT HELP ME AT ALL AND MY WHOLE ENTIRE FAMILY EXPECTED ME TO CARE FOR MY NEPHEW!

Response from the owner
Rebecca, we value all feedback and appreciate you taking the time to share your experience. We would like to have the appropriate staff members investigate your concerns. Please contact us directly at (713) 741-7859 or BSCpatientrelations@uth.tmc.edu.
XxNue_ nuexX
2 months ago
1

Firstly I will say that I am giving a 1 Star because I was treated HORRIBLY and really BADLY by both female Psychiatrist Asundra and Social Worker Edith who were both HIGHLY UNPROFESSIONAL. They both tormented me by gaslighting me and making me question my sanity. They both talked to me so aggressively I got headaches and had a bad migraine. I hope both of those ladies get fired. I had higher ups talk to me and said that they would investigate the problem. Well they said that they found no issues amongst how I was being treated. As polite as I was these ladies were ruthless and lying and tried to keep me here and treated me like a child. I would not recommend coming here if you do NOT have insurance. I had to complain and demand to go home sooner because they lied to my mom and tried to pin us against each other. These ladies played mind games trying to trigger me and purposely kept bringing up a sensitive topic such as sexual assault. I told these ladies my diagnosis and I did not have to take the disrespect. I believe what these ladies were doing to me was illegal. But obviously they did not care because they just want a government check. I have never in my life dealt with such unprofessionalism from a Social Worker in a Psychiatric facility as well as a rude and awful Psychiatrist that is supposed to help and be understanding. Not against a patient who was complying with treatment. The only thing good about this hospital were the occupational therapists that's it and the female Psychologist who was amazing and helped me.

Response from the owner
We are sorry to hear your experience did not meet your expectations. We do take your feedback seriously and would like to find out more information about your experience. Please call or email us at (713) 741-7859 or BSCpatientrelations@uth.tmc.edu.
Kristina Janis
2 months ago
1

My daughter is a cutter and has been in there 2x! No therapist assign to her. She somehow managed to sneak a razor in her bra to cut herself still. When I saw 6/21/25 her the cuts were fresh on her. And you guys gave some kind of cream for her to put on. She is using her finger nails to still continue to inflict pain on her hands. They laugh at me and say they know but won’t cut her nails. They told me I could then says the next day I can’t cut her nails. My daughter medicine is making her feel worse and she doesn’t sleep. She still manages to throw her food up. It raises serious concerns of medical negligence, lack of supervision, and failure to provide appropriate mental health care in a facility that is legally responsible for my daughter’s safety. Not to mention there was an autistic kid taken to a back room and a gentle took him for a couple minutes then the kid comes running out with his pants a little down . Something to look into it didn’t feel right at all. When are you guys going to understand your running a buissness , when are you going to take the complaints serious when you receive a law suit?

Response from the owner
Kristina, the feedback of our patients and their family members is important to UTHealth Houston Behavioral Sciences Campus. If you are interested in speaking with a hospital representative about your concern, please contact us at (713) 741-7859 or BSCpatientrelations@uth.tmc.edu.
Alex Medrano
3 months ago
5

Bueno cuánto estuve 5 días internado ahí me trataron muy bien bien amable y no sabía inglés y siempre la doctora tenía su traductora la medicina me ayudó mucho y doy gracias a este hospital estoy bien gracias

Response from the owner
Gracias por compartir! Su experiencia es muy importante para nosotros y agradecemos mucho sus comentarios
Eduardo Lozano
4 months ago
4

It was weird. I learned about myself a little more in here. I got to interact with other people who had schizophrenia. I've been diagnosed with this myself and I don't really get to interact with others who have this issue. It was new to me. I enjoyed my stay though. I like to be social and got to talk to a lot of people. Doctor Kim was my doctor along with a few others. It was pretty impressive. The food was good too.

Response from the owner
We are so happy to hear you’re pleased with the care and services our staff provided during your visit, Eduardo! Your feedback is very important to us in our ongoing efforts to provide excellent service and quality care to our patients and family members.
Bella Goth
4 months ago
1

The techs are unprofessional. The doctors rush you and get you in, and tell you you're gonna be safe, but as soon as a bed opens in rehab they try to push you out. I'm not even stabilized on my meds yet. And im still feeling suicidal. The tech didnt listen to me about my lactose intolerance and she tried to give me something with milk in it. Just rude, lazy and unprofessional. Wouldn't recommend.

Response from the owner
We are sorry to hear you did not have the experience you hoped for, Bella. If you would like to speak to someone about your visit, please contact our Patient Relations Department at (713) 741-7859 or BSCpatientrelations@uth.tmc.edu.
Deion Ford
4 months ago
2

DO NOT TAKE YOUR FAMILY MEMBER HERE! Most (a good portion) of their employees don’t care about helping the patients and their families. They’re just interested in collecting their checks and going home. Go some where that the employees actually want to treat patients and guide their families through the process. Give the families guidance and possibly some contacts to places that can help with the patient after release. UT psychiatric don’t even bother commenting your bs about the patient relations number and email like you do all other negative reviews. That is just a smoke screen for those who are reading the reviews. Y’all don’t care and never have, not to mention that number you put in the comments no one ever answers, the email you never get a reply. As I said above y'all are just there for a check!

Response from the owner
Deion, please know the feedback of our patients and their family members is important to UTHealth Houston Behavioral Sciences Campus. If you have tried contacting Patient Relations without a response and are still interested in speaking with a hospital representative about your concerns, please contact us at (713) 741-7859 or BSCpatientrelations@uth.tmc.edu. We will ensure you receive follow-up, from the Patient Relations team.
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South Texas VA Health Care System - Kerrville VA Medical Center is a public ... read more.
SCAN – Serving Children and Adults in Need – Serenidad Women’s Recovery Home
Laredo, TX (956) 791-7800

SCAN – Serving Children and Adults in Need – Serenidad Women’s Recovery Home

Serving Children and Adults in Need (SCAN) - Serenidad Women's Recovery Home... read more.
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