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Heron Ridge Associates

1785 West stadium Boulevard, Suite 203-C Ann Arbor, MI 48103
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Heron Ridge Associates MI 48103

About Heron Ridge Associates

Heron Ridge Associates in Bingham Farms, Michigan, is accredited by the Commission on Accreditation of Rehabilitation Facilities. This location treats children, adolescents and adults.

Coverages and Transportation in Michigan

The facility accepts several in-network insurances, out-of-network insurances, employee assistance programs, Medicare, and Medicaid. Insurance acceptance depends on the type of treatment. Those in need of transportation can utilize the transit system as a bus stop is located onsite.

Specialized Services for Client Needs

Substance abuse treatments available at this facility are outpatient and are available for all ages. Counseling for a client can be individual, marital, parental, family, or group. Other types of assistance for those recovering from substance abuse issues includes license restoration assistance and parenting skills training. Fitness for duty is an assessment verifying a client’s ability to safely work both mentally and physically.

Additional services include bariatric evaluation, intensive outpatient programs (IOP), and medication management. This facility can provide specialized training for schools, churches, and companies on the subjects of family conflict, divorce concerns, depression, parenting issues, self-esteem building, and developing a professional image.

Other counseling services are specific to depression, anxiety, children and teens, anger management, and grief. Group counseling is offered for men’s recovery, women’s recovery, divorce recovery, and chronic pain.

Counseling is available for eating disorders including anorexia nervosa, bulimia, exercise addiction, body dysmorphia, and binge eating disorder. Couples counseling programs are offered for different relationship stages including premarital and marriage counseling and divorce prevention.

Psychological testing is used to diagnose and treat disorders. Faith-based counseling and Christian counseling is available for those who prefer to heal in a spiritual environment.

A Visit to Bingham Farms

After a session one can continue their positive experience by visiting the Cranbrook Art Museum where thousands of works of art, architecture, design, craft, artifacts, and ephemera can be viewed. Heritage Park is a location for hiking and nature study. Nearby eateries include an American and Mexican restaurant.

An effectiveness study in 2022 showed that 68% of clients 12 to 17 years of age showed improvement while 78% of adults showed improvement. Clients have stated treatments at this facility bring hope when things seem overwhelming and that the clinicians are committed to getting resolutions.

Latest Reviews

Mary M. Ellis
2 months ago on Google
1
After my initial call to schedule an appointment, I received pages and pages to fill out for my son. Even though he had had a three hour in-depth consultation that University of Michigan would share with the office ..they still required about three hours of paperwork prior to his first appointment.His first appointment was scheduled for this coming Tuesday with Cheryl Albertson. Out of the blue, she called me at home on a Saturday afternoon to tell me that she did not have Tuesday available. From there, I had the weirdest experience. I can t even fully grasp at this moment. She was aggressive, belittling. I can t even wrap my head around it. It was as if she had it in for me. I felt like I was in the twilight zone. She seemed angry. Like she was bored and thought I m going to call this kids Parent and just give her hell.I m thinking I would not put my 17-year-old autistic son on the phone with this woman let alone in therapy. Just the conversation with her had me in tears. And I haven t cried in probably three years. Definitely steer clear.
Amanda Arnold
1 year ago on Google
1
After a year and half with the same therapist, I cant seem to find anything good to say about the him or the office. Thats a shame! I wouldnt recommend the Ann Arbor office to anyone who is seeking help. You shouldnt be wondering if you did the right thing week after week.
J. Peake
1 year ago on Google
5
I have loved my experiences here so far the staff seem to be flexible and attentive, which is something that helps me a lot!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

employee-assistance iconEmployee Assistance Program

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Hypnotherapy (aka guided hypnosis) can be used as a therapeutic modality to treat substance use, especially in terms of quitting smoking cigarettes (nicotine). Clinical hypnotherapists help clients turn their attention inward, accessing unconscious or subconscious material, and then make suggestions that are healthier for the individual. The process can help clients make deep, positive, and lasting changes, including ceasing addictive habits.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 208491

Contact Information

Phone icon (734) 913-1093
Building icon

1785 West stadium Boulevard
Suite 203-C
Ann Arbor, MI 48103

Edited by:
Peter Lee, PhD

Rehab in Cities Near Ann Arbor

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Reviews of Heron Ridge Associates

2.5/5 (27 reviews)
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Google Reviews

2.5 (27 reviews)
Mary M. Ellis
2 months ago
1

After my initial call to schedule an appointment, I received pages and pages to fill out for my son. Even though he had had a three hour in-depth consultation that University of Michigan would share with the office ..they still required about three hours of paperwork prior to his first appointment. His first appointment was scheduled for this coming Tuesday with Cheryl Albertson. Out of the blue, she called me at home on a Saturday afternoon to tell me that she did not have Tuesday available. From there, I had the weirdest experience. I can’t even fully grasp at this moment. She was aggressive, belittling. I can’t even wrap my head around it. It was as if she had it in for me. I felt like I was in the twilight zone. She seemed angry. Like she was bored and thought I’m going to call this kids Parent and just give her hell. I’m thinking I would not put my 17-year-old autistic son on the phone with this woman let alone in therapy. Just the conversation with her had me in tears. And I haven’t cried in probably three years. Definitely steer clear.

Amanda Arnold
1 year ago
1

After a year and half with the same therapist, I cant seem to find anything good to say about the him or the office. Thats a shame! I wouldnt recommend the Ann Arbor office to anyone who is seeking help. You shouldnt be wondering if you did the right thing week after week.

C W
1 year ago
1

J. Peake
1 year ago
5

I have loved my experiences here so far the staff seem to be flexible and attentive, which is something that helps me a lot!

Lita Ray
1 year ago
1

Jorge Cisneros
1 year ago
1

Cheri Albertson is a nightmare to be avoided at all costs! I have never experienced anything like it before. She is extremely emotionally manipulative, and will gaslight you hard. I really have no idea what this lady is up to, but she is scary, dangerous, and extremely unprofessional. When I brought up her poor reviews online, she tried to gaslight me by telling me that was just parents that couldn't intimidate her and so they went online and posted it. That was a easy lie to debunk as the reviews are from people who saw her for therapy themselves.

Lyss Schultz
1 year ago
5

I think it's safe to assume they've changed hands based on some of the older reviews. Everyone I've spoken to has been incredibly kind and helpful. The office manager, Leigh, has always gotten back to me very quickly whenever I've had to leave a message (same day or next day) and is very personable. I do agree that the intake form is almost egregiously long (took me a little over 2hrs) and many of the questions are redundant, so it does need to be revised. However, it was worth it for the care I am receiving. My therapist is really good fit for me and is incredibly knowledgeable. I really like that I was given a bit of time to grow comfortable and develop trust and coping skills before getting into trauma work. I hope everyone seeking help can find as good of a fit :)

Adam Kasper
1 year ago
1

Found a therapist that I seemingly would have liked to connect with and confirmed they did take insurance. Then when it came time to pair me for a future visit apparently accepted insurances is just advertisement to get you in the door and in actuality there like a therapist who may or may not take it and they may or may not have availability. Felt like I was getting scrapes at the start. Seek mental health elsewhere.

Casey Dolen14
1 year ago
5

I’ve been treated with extreme care and can say nothing but positives about this place! Everyone is understating and the staff is amazing!

John Madeiros
2 years ago
1

Let me start by saying that this place is a complete joke. If I could give them no stars, I would. My therapist who I recently saw here ended up leaving after I had been seeing her for a year. During her absence, she told me she understood if I needed to find a new therapist. I called the receptionist and they said they would call me back in a few days. I didn't end up hearing back for a week. The receptionist has absolutely no idea what she is doing and is extremely rude. They set me up with a new therapist which is the head therapist. Derrick didn't show up to my initial appointment as he was never notified by anybody. When I did end up meeting with Derrick, he didn't seem to want to help me at all. They also set me up with a appointment with Alison Badger, one of the psychiatrists. She didn't understand why I was seeing her even though I e-mailed her in advance and met with her before. Both Derrick and Alison both refused to fill out the paperwork that I requested. Derrick specifically told me, "there's no point in filling out the needed paperwork if you might not have a job tomorrow." Not really something you should say to a client that's experiencing PTSD, anxiety, and overwhelming stress. He then sent me to Alison and she didn't even notify me that she was refusing to fill the paperwork out. I had to call the receptionist to get a answer. Pretty sad you can't even reply to your clients. Once my therapist ended up leaving the company, I decided I wasn't going to waste my time here anymore. I filed a complaint with my insurance company. I would steer clear of this place. They only care about your money and don't care about helping you. You're better off somewhere else that actually takes the time to listen to you.

Response from the ownerInvalid relative date format:
Thank you for taking the time to bring this to our attention. Here at Heron Ridge Associates - Ann Arbor, we pride ourselves on providing the highest level of service and quality for our clients. We always welcome feedback. Please feel free to reach out to our main office and ask for Candy Gilbert to provide any further comments or suggestions.
Josh Rudd
2 years ago
5

Sandra helped me with my intake and was very kind and professional. I think some of these reviews are quick to pass blame. Thank you Sandra, and the rest at Heron Ridge!

Natalie
3 years ago
1

This place is awful. I was matched with a new counselor who was leaving a completely different kind of counseling. She laughed at my career goals because she thought it was weird that I would want to pursue a career in education when I hated being in school (I'm not kidding, she literally laughed). Now I'm trying to pay my bill for the 2 sessions I had with her and its not accurate online and I can't get ahold of anyone on the phone. Long story short save yourself even more emotional strain and go somewhere else.

Response from the ownerInvalid relative date format:
Thank you for taking the time to bring this to our attention. Here at Heron Ridge Associates - Ann Arbor, we pride ourselves on providing the highest level of service and quality for our clients. We always welcome feedback. Please feel free to reach out to our main office to provide any further comments or suggestions.
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