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Holly Hill did nothing more than make me feel like a criminal for a week because I needed to detox from a terrible alcohol binge. No treatment whatsoever. Just locked up and psychologically tortured every night. They came around every 15 minutes exactly every night to shine ...
About Holly Hill Hospital – Behavioral Health
Detox is included as part of their inpatient treatment program. Medication assisted treatment is available only to adults ages 18 and older. A physician and nursing staff monitor treatment 24 hours per day. As required, providers may administer FDA-approved addiction medications to reduce the physical symptoms of withdrawal, minimize drug cravings, and lower the risk of relapse.
The inpatient substance use disorder program at Holly Hill Hospital is short-term, typically only 9-11 days. It includes treatment for dual diagnosis disorders and a program specifically geared to manage geriatric substance abuse. Treatment is delivered by a multidisciplinary team that includes a psychiatrist, nurse, and mental health therapist. The program incorporates group therapy and 12 Step recovery education. You can set goals and track your progress through the Treatment Trails system. If you require longer-term inpatient treatment, you can continue these services in the hospital’s 28-day residential program.
Their outpatient programs are when you’re cleared to return home at night. Their daily programming includes cognitive and dialectical behavioral therapy, contingency management, motivational interviewing, 12 Steps, and family involvement. There’s also expressive arts therapy.
They’re in-network with most major insurance providers. They also accept Medicare and TRICARE. Speak to your individual provider to verify your coverage as out of network benefits could vary.
Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD
Facility Overview
168 Number of Available Beds
15 - 30 Avg Length of Stay in Days
Latest Reviews
I feel like I should start by mentioning l was a teenage girl at the time of this. I was there and initially I was like “well all hospitals have negative reviews it’ll be fine” it was not fine. The staff are so rude and have obvious favorites , I saw one staff member sneaking her favorite kid snacks and “extra stuff” which I’m pretty sure isn’t even legal. It was disturbing and kinda gave grooming vibes. I was well behaved hardly spoke tried to keep my head down because I know how these places can be and still got berated by staff because I had the audacity to ask a question about when breakfast was ?? Like what is wrong with the staff here they clearly don’t care about the children . Came here for my mental health and left feeling infinitely worse because of how I was treated here. You cannot work at a mental hospital and then be all upset when the kids act mentally ill it’s part of your job . The staff are bullies who prey on mentally ill children it’s disgusting. Trust if I ever seek out help for my depression again I’m making sure I never end up here it’s awful.
Starting with the “Jack and Jill” rooms - two patients in one room and two patients in another room with a single bathroom between the two that was shared between the 4 of us. I don’t know if the rooms are ever cleaned between discharges and new admissions - especially the bathrooms. I know my room had not been cleaned for quite some time. It was never cleaned while I was there and I asked if I could clean it and was told no unless I was being supervised. I couldn’t even use the wipes as previous patients abused the use of the wipes. They do not offer or have shower shoes. I asked for two sets of socks each day to wear one pair in the shower/bathroom. Water immediately started overflowing on to the floor with my first shower. I asked that they put in a work order. I was impressed that it was resolved the very next day. As the days passed, the water became so hot that we felt as if we were going to get third degree burns as we had no way to adjust the temperature of the water. I asked that they put in a work order for it. I’m not sure if it was fixed as upon my discharge it had not been fixed. The pillow on the bed was unlike any pillow I have ever seen or used in my life. It was extremely uncomfortable as was the mattress itself. Just above my bed was a huge spot where sheet rock had been replaced and primed. It had not been painted. After all the things I witnessed during my stay, I presume that it was likely a patient that banged their head through the wall or they punched their hands through it. There were other places like that as well in the hallway.
Next, the staff. There were some that were top notch where others failed completely. There was one in particular that you could stare straight into her face, ask her a simple question and she would not even acknowledge you were there. It was obvious that other members of the staff didn’t like her as well. When fights broke out, the staff stood back and the patients had to break up the fights. It was explained to me that they could not touch a patient. With no guards and the staff having their hands ‘tied behind their backs’ it always came down to the patients to handle which, in my opinion could result in multiple law suits. I personally was collateral damage during one of the fights when a guy in front of me stated that he had enough of the guy running his mouth behind me while we stood in line for meds. He jumped up, hit the guy with a right hook, the guy behind me went down immediately and slid across the floor knocking me into the nurses station/desk. I have bruises on my entire right side from that as well as a gash/strawberry on my right elbow and ironically one on my left knee as well. I dare say that no report was drawn up detailing this fight. When some other patients saw what was happening to me, they formed a barrier around me to keep me from getting harmed even more. Sometimes we would stand in line for meds up to an hour or more. The longer the wait the more restless/irritated/frustrated the patients got. That often times led to people yelling, cussing, banging on the walls and doors, and the start of fights. The iPads the staff used to track us, with the ‘beacons’ on our arms, sometimes worked where other times they failed.starIt was a complete miss. It all depended on each of the days. The floor was never mopped from way I could tell we previous portions. Issues always arose when some people The coffee machine was broken during my entire stay and the one that used to be on the floor had been removed before my intake date. Another point of contention was those that were entitled to ‘doubles’, those that had to stay on the floor, between patients immediately got some wound up each on day.
Next, the patients. While I had my own issue that I was dealing with, it was not even close to most of the patients on the floor. I was a fish out of water. I had attempted to take my life and then found myself praying that I would make it out alive in this hospital. I kid you not. I’m compelled to have a T-shirt designed to state, “I survived Holly Hill!”
Not going to lie, never been here, new to the state period and it had been some years since I needed a little help. At first it was very scary nerve racking for me, totally not expecting to be transported by the police in handcuffs for bad depression lol. But eh, it’s alright. Lobby lady front desk she was awful. Rude, but once I finally got up still scared and nervous after a couple days it got better. Although I didn’t personally like the doctor for us females but he was more talkative and nice being discharged. lol. I see someone on the outside who I absolutely love so I’m good no worries. Hated having to get up at 6 am and stand in line for vitals then though I can’t stand long like that I sat and scooted along that early in the morning to see the doctor. Hated that, hated how a little unorganized as far as a schedule with groups, gym etc was but I get it being short staffed etc. otherwise I mean it wasn’t that bad after all. Pretty nice they have a cafeteria with a soda machine and sweet tea for breakfast and lunch. Dinner is always brought to the floor. I can’t remember the behavioral techs names and nurses but most of them were amazing. I personally wish for like mental health we could be treated better in a better atmosphere nicer but of course that comes with a price people most of us do not have that kind of money. Anyways, this place isn’t all that bad. If you want the help get it. If you don’t and you act out etc of course you’re gonna be kept longer. Thank you for the nurses behavioral techs etc I did in fact needed a little mental break. - Katrina
Response from the owner1 week ago
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting http://www.hollyhillhospital.com/contact-us/. We hope to hear from you soon. 
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Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Clients who are exiting detox or stepping down from intensive inpatient care typically transition directly into outpatient treatment. Outpatient programs are designed to allow clients to either re-enter or remain in their communities while receiving robust, personalized care. Many facilities offer evening, night, or weekend services to accommodate clients' home and work schedules. The most common outpatient treatment modalities include psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).
Intensive outpatient programs (IOP) evolve with clients' changing needs and are often well-suited for clients exiting inpatient rehab and those at an increased relapse risk. These programs typically involve between nine and 20 hours of treatment weekly, with the intensity and frequency of care decreasing as clients stabilize. Most intensive outpatient rehabs integrate a variety of treatment modalities to maintain a high level of individualized care. Services generally include counseling, recovery education, and medication assisted treatment (MAT).
Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.
12 step programs are based on a model of life-long recovery and are rooted in peer support and spiritual development. Regular attendance at 12 step meetings is the cornerstone of treatment, as is the selection of a peer sponsor to guide participants through the steps of recovery. These steps are based on non-denominational spiritual principles and are designed to foster self-awareness, forgiveness, acceptance, and accountability. Specialized programs are widely available, including programs for teens, seniors, and families.
Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.
Staff & Accreditations
Staff
Leigh Holston, LPC
CEO
Dr Kondal Madaram
Chief Medical Officer
Jim Chatman
CFO
Jonathan K. Hardeman II, BSN-RN
Chief Operations Officer
Dr. Childers
Medical Director, Child & Adolescent Services
Sheila Renea Williams, MC, BA, AS, CPC
Director of Utilization Management
Stacie Jones
Director of Risk
Stacey Kennedy, LCSWA
Director of Performance Improvement
Gina Bussey, MSW, MPA, LCSW, LCAS, CCS
Director Outpatient Services
Tarra Bates-Duford, PhD, LMFT, MPhil, CMFSW, BCPC
Director of Clinical Services
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
3019 Falstaff Road
Raleigh NC, 27610
Get Help Now - 984-266-0532
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