800-784-1361
Holly Hill did nothing more than make me feel like a criminal for a week because I needed to detox from a terrible alcohol binge. No treatment whatsoever. Just locked up and psychologically tortured every night. They came around every 15 minutes exactly every night to shine ...
About Holly Hill Hospital – Behavioral Health
Detox is included as part of their inpatient treatment program. Medication assisted treatment is available only to adults ages 18 and older. A physician and nursing staff monitor treatment 24 hours per day. As required, providers may administer FDA-approved addiction medications to reduce the physical symptoms of withdrawal, minimize drug cravings, and lower the risk of relapse.
The inpatient substance use disorder program at Holly Hill Hospital is short-term, typically only 9-11 days. It includes treatment for dual diagnosis disorders and a program specifically geared to manage geriatric substance abuse. Treatment is delivered by a multidisciplinary team that includes a psychiatrist, nurse, and mental health therapist. The program incorporates group therapy and 12 Step recovery education. You can set goals and track your progress through the Treatment Trails system. If you require longer-term inpatient treatment, you can continue these services in the hospital’s 28-day residential program.
Their outpatient programs are when you’re cleared to return home at night. Their daily programming includes cognitive and dialectical behavioral therapy, contingency management, motivational interviewing, 12 Steps, and family involvement. There’s also expressive arts therapy.
They’re in-network with most major insurance providers. They also accept Medicare and TRICARE. Speak to your individual provider to verify your coverage as out of network benefits could vary.
Facility Overview
168 Number of Available Beds
15 - 30 Avg Length of Stay in Days
Latest Reviews
This place was very helpful to me!
Response from the owner1 week ago
We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
When I was a minor in the children mental health hospital the food was good but the environment isn’t i woke up my first night getting there I saw nurses taking blood from children sleeping and idk if that’s normal or what, the people they would take blood from didn’t have health issues like that I always think about it. They honestly think meds and group therapy helps but they just avoid the situation as a whole and keep you alive and my parents couldn’t get information out of anyone my mother had to throw a fit to make sure I was even alive and okay, it took them forever to let me shower, and I got away with a lot of things in this place
Response from the owner1 week ago
Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.hollyhillhospital.com/contact-us/. Thank you again.
Holly Hill (HH)s a private, for-profit psychiatric facility owned by a subsidiary of Universal Health Services (UHS) that has received state sanctions for safety and sanitation issues, despite its private ownership. While it is privately owned, it is still subject to state regulation and has faced scrutiny and sanctions from the state for issues like safety violations and unsanitary conditions. Holly Hill Hospital has faced significant penalties and sanctions for safety violations over a period of many years. It has been repeatedly cited by state and federal regulators for serious issues related to patient safety.
My 24 year old son, who is mentally incompetent and has autism, was tranferred to that facility from a hospital in Greensboro (GSO) without my knowledge or consent! He went to the GSO hospital on a Saturday evening. I visited him on Sunday and he was in disposable hospital scrubs. He was transferred to HH on Monday afternoon. Since this is a 7-10 day crisis facility, you are only allowed to visit one day. My son was in the 1 West Unit and his visitation day and time was on Tuesday, 6:30pm - 7:30 pm.
When I arrived, my son was in the same disposable scrubs that he had on when he went to the GSO hospital! He smelled like filth! They have you visit with them in the cafeteria area. Also, when my son walked down the hallway, he was barefooted! I don't know if he arrived without slipper socks from the GSO hospital or not, but obviously, when he arrived at HH the day before, they did not have him shower, and did not give him fresh scrubs.
They took the suitcase that I took with clothing, p.j.'s, toothbrush, etc, but did not give him his clothes. I had to speak to his therapist to have her tell them to give him his p.j.'s, slippers, shoes, clothing, and take a shower! They did give him a change of clothes, but they did not give him clean underwear, and I don't know if he showered or not. I had inventoried all of his clothing and put a packing list in a plastic bag his suitcase, and kept a copy for myself. One morning when he called me, he told me that he had slept in his clothes. The staff there are worthless! They couldn't care less about whether or not the PATIENTS take a shower, or change their clothes. They should be telling them at such and such a time.....take a shower, put on your p.j.'s, then lights out at whatever time! Then the next morning, there should be a schedule, for them to get up, get dressed, go to breakfast, etc.
My son was discharged after 5 days, and when I picked him up on Saturday, he did have on some clothes that I had taken him, but once again, he smelled horrible. When I got him home, I had him soak in the bathtub, and I had to throw his underwear away! When I went through his suitcase, every pair of underwear I sent him was still in the suitcase! They never gave him any clean underwear to put on! He had been wearing the same pair for a week!
Also, this is a place where people go when they are in CRISIS! The staff is poorly trained to deal with individuals who are going through a mental and/or physical crisis. During their outside time, my son was bouncing a basketball, and one of the female, african american staffers told him that he was bouncing the ball too close to her, so he stopped bouncing the ball. Then, one of the things that he does with his condition when he is bored, he gets carried away with his imagination and pretends he is driving a tractor, making motor noises and driving motions. This same staffer told him to stop making that noise, or go back inside because he was getting on her "last nerve". My son tried to explain to her that he has autism, and that is just what he does. She said that she didn't care, and then she threatend to throw him on the ground and beat him up! I reported this to the CEO, COO, Pt. Experience Coord, Pt. Advocate, and his therapist. I did receive a call back from the Pt. Advocate, and they sent someone to the unit to investigate. I requested that they write-up the employee, transfer her to a different unit, retrain or fire her!
Response from the owner1 week ago
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.hollyhillhospital.com/contact-us/. We hope to hear from you soon. 
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Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Inpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Outpatient
Clients who are exiting detox or stepping down from intensive inpatient care typically transition directly into outpatient treatment. Outpatient programs are designed to allow clients to either re-enter or remain in their communities while receiving robust, personalized care. Many facilities offer evening, night, or weekend services to accommodate clients' home and work schedules. The most common outpatient treatment modalities include psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).
Intensive Outpatient
Intensive outpatient programs (IOP) evolve with clients' changing needs and are often well-suited for clients exiting inpatient rehab and those at an increased relapse risk. These programs typically involve between nine and 20 hours of treatment weekly, with the intensity and frequency of care decreasing as clients stabilize. Most intensive outpatient rehabs integrate a variety of treatment modalities to maintain a high level of individualized care. Services generally include counseling, recovery education, and medication assisted treatment (MAT).
Partial Hospitalization Program
Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.
12-Step
12 step programs are based on a model of life-long recovery and are rooted in peer support and spiritual development. Regular attendance at 12 step meetings is the cornerstone of treatment, as is the selection of a peer sponsor to guide participants through the steps of recovery. These steps are based on non-denominational spiritual principles and are designed to foster self-awareness, forgiveness, acceptance, and accountability. Specialized programs are widely available, including programs for teens, seniors, and families.
24-Hour Clinical Care
Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.
Staff & Accreditations
Staff
Leigh Holston, LPC
CEO
Dr Kondal Madaram
Chief Medical Officer
Jim Chatman
CFO
Jonathan K. Hardeman II, BSN-RN
Chief Operations Officer
Dr. Childers
Medical Director, Child & Adolescent Services
Sheila Renea Williams, MC, BA, AS, CPC
Director of Utilization Management
Stacie Jones
Director of Risk
Stacey Kennedy, LCSWA
Director of Performance Improvement
Gina Bussey, MSW, MPA, LCSW, LCAS, CCS
Director Outpatient Services
Tarra Bates-Duford, PhD, LMFT, MPhil, CMFSW, BCPC
Director of Clinical Services
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
3019 Falstaff Road
Raleigh NC, 27610
Get Help Now - 984-266-0532
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Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD
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