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Holly Hill Hospital – Behavioral Health

3019 Falstaff Road Raleigh, NC 27610
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Holly Hill Hospital - Behavioral Health NC 27610

About Holly Hill Hospital – Behavioral Health

Holly Hill Hospital Behavioral Health, part of the Holly Hill Hospital family, offers behavioral health and addiction recovery services for adolescents and adults in Raleigh, North Carolina. They offer inpatient treatment, partial hospitalization and intensive outpatient programs, and aftercare support. Dual diagnosis treatment is available for those with co-occurring conditions.

Detox is included as part of their inpatient treatment program. Medication assisted treatment is available only to adults ages 18 and older. A physician and nursing staff monitor treatment 24 hours per day. As required, providers may administer FDA-approved addiction medications to reduce the physical symptoms of withdrawal, minimize drug cravings, and lower the risk of relapse.

The inpatient substance use disorder program at Holly Hill Hospital is short-term, typically only 9-11 days. It includes treatment for dual diagnosis disorders and a program specifically geared to manage geriatric substance abuse. Treatment is delivered by a multidisciplinary team that includes a psychiatrist, nurse, and mental health therapist. The program incorporates group therapy and 12 Step recovery education. You can set goals and track your progress through the Treatment Trails system. If you require longer-term inpatient treatment, you can continue these services in the hospital’s 28-day residential program.

Their outpatient programs are when you’re cleared to return home at night. Their daily programming includes cognitive and dialectical behavioral therapy, contingency management, motivational interviewing, 12 Steps, and family involvement. There’s also expressive arts therapy.

They’re in-network with most major insurance providers. They also accept Medicare and TRICARE. Speak to your individual provider to verify your coverage as out of network benefits could vary.

Facility Overview

Bed icon 168
Number of Available Beds
Calendar icon 15 - 30
Avg Length of Stay in Days

Latest Reviews

Stephanie Thurmon
2 months ago on Google
5
Holly Hill is a great hospital and help a lot of people in our community. We are very thankful to have them in Raleigh, NC
Brodie Owens
2 months ago on Google
1
the stanford prison experiment was more humane.
Response from the owner1 month ago
Hello, Brodie. We appreciate your feedback. We would like to get more details about this; please visit http://www.hollyhillhospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Graham Goedeck
2 months ago on Google
1
2020 Visit: All this hospital did for me was just wasted my time & they didn t help me at all. I had to help myself when I got back home. But, there was only a couple staff members that were helpful. They did help me get back on the right path with medication. I did appreciate that But, all they did was watch me & medicate me. Glad I helped myself & I got myself back together & I am better than ever!! SOO glad I don t have to go back ever again!! & I did want to add that there therapy once you go back home doesn t call you for an appointment. They never contacted me or anything after I was discharged. But, I helped myself & my therapist that I have had for years was the one that helped me through what this hospital put me though. That s what I got to say about this place. Glad I am better now & living my life!!2025 Visit: I was here voluntarily. I was wanting the help I needed but all they did was have groups & as well wouldn t let us go back to our rooms for privacy to lay down or rest during the day. I only saw the doctor 1 time & the therapist 1 time for the assessment. All the staff did was stay on their phones & fill out paperwork. They wonder why so many patients are unstable is because the environment they are creating with these guidelines & policies as the lady was telling me. They had like an ankle tracking bracelets on our wrist to track where we were. I found that VERY odd & I kept itching my arm where it was during the stay. I was simply trying to get mental help. The time away helped a bunch but they discharged me to a center that is an open room that only has a bathroom & no shower. Having to travel across town with the resources they gave me to take a shower & get food & stuff. I have been homeless seeking for help for a long time. I am at the place I need to be for that. But, this hospital was just the same as last time but I kept my mouth shut until this review. There it is!
Response from the owner1 month ago
Hi, Graham. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.hollyhillhospital.com/contact-us/. We hope to hear from you soon.
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Rehab Score

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6.6 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
outpatient iconOutpatient
Clients who are exiting detox or stepping down from intensive inpatient care typically transition directly into outpatient treatment. Outpatient programs are designed to allow clients to either re-enter or remain in their communities while receiving robust, personalized care. Many facilities offer evening, night, or weekend services to accommodate clients' home and work schedules. The most common outpatient treatment modalities include psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) evolve with clients' changing needs and are often well-suited for clients exiting inpatient rehab and those at an increased relapse risk. These programs typically involve between nine and 20 hours of treatment weekly, with the intensity and frequency of care decreasing as clients stabilize. Most intensive outpatient rehabs integrate a variety of treatment modalities to maintain a high level of individualized care. Services generally include counseling, recovery education, and medication assisted treatment (MAT).
partial-hospitalization iconPartial Hospitalization Program
Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.
12-step icon12-Step
12 step programs are based on a model of life-long recovery and are rooted in peer support and spiritual development. Regular attendance at 12 step meetings is the cornerstone of treatment, as is the selection of a peer sponsor to guide participants through the steps of recovery. These steps are based on non-denominational spiritual principles and are designed to foster self-awareness, forgiveness, acceptance, and accountability. Specialized programs are widely available, including programs for teens, seniors, and families.
24-hour icon24-Hour Clinical Care
Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.

Staff & Accreditations

Staff

Leigh Holston, LPC

CEO

Dr Kondal Madaram

Chief Medical Officer

Jim Chatman

CFO

Jonathan K. Hardeman II, BSN-RN

Chief Operations Officer

Dr. Childers

Medical Director, Child & Adolescent Services

Sheila Renea Williams, MC, BA, AS, CPC

Director of Utilization Management

Stacie Jones

Director of Risk

Stacey Kennedy, LCSWA

Director of Performance Improvement

Gina Bussey, MSW, MPA, LCSW, LCAS, CCS

Director Outpatient Services

Tarra Bates-Duford, PhD, LMFT, MPhil, CMFSW, BCPC

Director of Clinical Services

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (919) 250-7000
Building icon

3019 Falstaff Road
Raleigh NC, 27610

Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Rehab in Cities Near Raleigh

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Reviews of Holly Hill Hospital – Behavioral Health

1.79/5 (102 reviews)
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Reviews

1

Holly Hill did nothing more than make me feel like a criminal for a week because I needed to detox from a terrible alcohol binge. No treatment whatsoever. Just locked up and psychologically tortured every night. They came around every 15 minutes exactly every night to shine ... Read More

Reviewed on 4/9/2023
1.5

They have to improve the way of providing treatment because sometimes they lack attention to patients and that doesn’t help for recovery. Also, they could improve in hygiene and kindness because it is difficult to speak to your loved ones.

Reviewed on 9/7/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.8 (100 reviews)
C CARTER
2 weeks ago
1

My son was transferred here yesterday because I reached out to get him help. He is not even in the state to make a decision at this moment. I called to speak to someone caring for him, and im told I have to wait for him to call me. The hateful, rude woman that spoke to me, hung up on me the first time so I had to call back. Clearly, she has no idea what someone goes through with a loved one. When I did call back. im told how many years she has been doing this like I care. I've been saving lives for over 30 years, but that's not what I tell family members when they reach out to me. Shame on this place for even employing her. I could care less if she's been doing it for 50 years. Since I cannot know whether he made it safely or he is okay I guess I will need to miss work to show up everyday until someone will speak to me. I was told all of the information I needed about where he was going and everything yesterday. I want my son out of this place if I cannot get better customer service than this. This is beyond ridiculous. If I ever treated a family member the way this disrespectful individual did, I would not have a job. I would quit myself because no one deserves to be treated in this manner. I pray this woman never has to experience what the family members of the hospital that employees her are having to feel by having a loved one as a patient there. After this experience, I do not want my son there because I know he will be mistreated too.

Response from the ownerInvalid relative date format:
Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your concerns. So that we can better assist you, please provide us with your loved one's full name and location in our facility by visiting https://hollyhillhospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
Matthew Tripp
2 weeks ago
1

Somebody left a bag of fentanyl on the ground at the entrance door and I found it and used it to commit suicide in the hospital I was dead for 15 minutes the paramedics did CPR and used narcan on me was about to give up when I started breathing and heart beat started again.

Justin Hartman
2 weeks ago
1

Terrible place, keep your loved ones safe and don’t send them to holly hill

Response from the ownerInvalid relative date format:
Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.hollyhillhospital.com/contact-us/. Thank you again.
Skylan Snead
2 weeks ago
1

They would never let my family call or do anything and they throw people on the the side of the road if they feel like they can’t pay and they will drug there patients then ask if they want to stay longer.

Response from the ownerInvalid relative date format:
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.hollyhillhospital.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Nick Dabney
3 weeks ago
4

A lot of them were nice especially Paige such a sweet girl really changed my outlook on my life ❤️❤️

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback! We’re delighted to hear positive comments about Paige. Your kind words mean a lot to us.
Charles Powell
4 weeks ago
5

My name is Charles P. and I was released from H. Hill Hospital yesterday on 5/14/25. I feel that it was a very good experience. I accomplished my treatment goals and medication management. I also gained about 5 pounds that wish I could have left there. The staff treated me with respect and dignity. One staff member that really stands out to me is Paige, my Therapist. She went above and beyond helping me with my treatment and discharge planning. I would definite recommend Holly Hill to anyone needing help with addiction or mental issues.

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We’re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/HollyHillHospital. Thank you again for sharing your thoughtful comments with us.
Latoya Wright
1 month ago
1

One of the worse place to send a family member that needs help. They gave my family member a city bus ticket to a homeless shelter in a city that he was not even from. They didn’t contact us to let us know he was being released or nothing. Now almost a month later we are still looking for him with no help from them. The staff is very unprofessional and rude I was hung up on multiple times. If you care anything about your love ones please find another hospital.

Response from the ownerInvalid relative date format:
Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting http://www.hollyhillhospital.com/contact-us/. Again, thank you.
Maverick Cook
1 month ago
1

Went here a long time ago but im still mad. Went here in 2022. The teen facilities, the bed especially. The blanket is just a giant towel, the mattress is more like a sweat inducing gym mat, also the room is absolutely dim with life. For a mental hospital even the damn room made me want to off myself. It was an absolutely terrible room all of them were, yall need to renovate them and give amenities to to actually make them feel comfortable. Also fix the heating system and get better equipment in general. This place is more like a crack den.

Response from the ownerInvalid relative date format:
Hi, Maverick. Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.hollyhillhospital.com/contact-us/. Thank you again.
William Artis
2 months ago
2

I don’t really believe that hollyhill is a good place for people to get help but I do believe that it is a better instinct for people to clear their mind of their emotions than relying solely on others personal experiences

Response from the ownerInvalid relative date format:
Hello, William. Thank you for your feedback. We would appreciate the opportunity to speak with you further about some of the concerns you've mentioned. At your convenience, please provide us with your contact information by visiting https://hollyhillhospital.com/contact-us/. We hope to hear from you soon. Thank you again.
Matthew Cross
2 months ago
1

Treated patients like they are less than human. Staff was rude and hurtful to patients. Facility was filthy and there was one bathroom for 25 men. Multiple patient privacy violations with last and first names used and shouted. Saw people given the wrong meds while there. Please shut Holly Hill down. Will be contacting the news and lawyers.

Response from the ownerInvalid relative date format:
Hi, Matthew. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.hollyhillhospital.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Paige Parker
2 months ago
1

Response from the owner2 months ago
Hello, Paige. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.hollyhillhospital.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Jeremiah Hardeman
2 months ago
5

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