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InterConnections

920 60th Street
Kenosha, WI 53140
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InterConnections WI 53140

About InterConnections

InterConnections is an outpatient addiction treatment and counseling practice in Kenosha, Wisconsin.

The practice supports adults, adolescents, couples and families through evidence based, trauma informed care.

Its integrated approach blends substance use treatment with relational and family systems support.

CBT,  EMDR and Substance Use Care

Clients typically begin with an assessment to determine the right level of support, followed by outpatient counseling.

The practice provides outpatient addiction treatment, cooccurring mental health care, aftercare and relapse prevention.

Therapy formats include individual, couples and family counseling, with clinicians trained in CBT, DBT and EMDR.

InterConnections also offers family court services such as mediation, custody evaluation and coparent education.

Quick Facts

  • Location: 920 60th Street, Kenosha
  • Level of care: Outpatient substance use and mental health counseling with relapse prevention and aftercare
  • Who they treat: Adults, young adults, teens, children, couples, families, veterans and LGBTQ clients
  • Approach: Evidence-based and trauma-informed, including CBT, DBT, EMDR and family systems therapy
  • Insurance accepted: Anthem BCBS, UnitedHealthcare, Aetna, Humana, Medicare, Medicaid and Marketplace plans
  • Unique services: Family court mediation, custody evaluation and coparent education

Similar Rehab Centers

Latest Reviews

Kristopher Peters
1 year ago on Google
5
Everyone I've delt with at InterConnections has been great. The gentleman at the front desk is very helpful and knowledgeable about insurance.
Bob Peterson
1 year ago on Google
5
They really understood veterans issues.
BellMedEx Billing
4 years ago on Google
5
We really enjoyed working with the staff at Inter Connections, S.C. Words do not describe how amazing the people are here. They are Highly professional and we would recommend them to anyone.
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6 / 10

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Sarah Nichols, LCSW, ICS

Director

Maria Bishop, LPC

Therapist

Jena Cluka, LCSW

Therapist

Rachael Nitz, LPC

Therapist

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Wisconsin

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact InterConnections.

Contact Information

Building icon

920 60th Street
Kenosha, WI 53140

Explore Other Centers Near Kenosha

Reviews of InterConnections

3.15/5 (33 reviews)
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Google Reviews

3.15 (33 reviews)
Britney Eads
5 days ago
5

My daughter has been a client for few years and the therapist has been wonderful. Front desk is great and friendly. The whole staff has always treated us with kindness and respect. Never had an issue. They take adults and children. They take special needs of all ages as well. I highly recommend!

Caitlin Clarke
2 weeks ago
1

I have filed a BBB claim against this group. I struggled for months to find a provider for my adolescent child. This group claimed over and over for months that they accepted our insurance. I cried on the phone when he "verified twice." They booked my child for months and never mentioned any issues with billing or insurance. In April they called and stated they had to cancel all future appointments and would contact me shortly about rescheduling. I called several times the next two weeks with no return call. I had to scramble to find a new provider for my child. Then four months later they sent me a LARGE bill. I called several times over the next few days with front desk staff claiming that Ryan would return my call. Never heard back. They then sent it to collectors for a completely different (and larger) amount a year later. DO NOT TRUST THESE PEOPLE. I will be contacting an attorney for patient abandonment at this point as it greatly affected us when they dropped us with no explanation and again now when they are lying to suck us dry.

Response from the owner
Because these responses are publicly available, we cannot confirm or deny whether an individual has been a client of our facility due to HIPAA privacy requirements.

However, generally speaking, I would like to clarify our processes and procedures regarding insurance reimbursement and account balances.

When a client is initially scheduled with our facility, we verify their eligibility and benefits with their insurance company to determine whether our facility is in-network with that insurer. While verifying benefits is not a requirement of our field, we believe this is a practice that benefits both our clients and our facility.

Unfortunately, insurance companies routinely state that verification of eligibility and benefits is not a guarantee of payment. As is customary in the medical setting, an insurance company may deny a claim or may initially pay a claim and later reverse or take back that payment, even when a client was eligible for services at the time they were provided. In these situations, providers have limited avenues for recourse.

Our office advocates for clients by appealing denied claims when appropriate. However, once all available appeals have been exhausted, any remaining balance becomes the client’s responsibility, as is customary in a medical setting and as outlined in our Consent for Services.

When an account is not being paid, our office may suspend services until the account is brought into good standing. This is not considered client abandonment under our professional code of ethics. If the account becomes current and is otherwise in good standing, services may resume.

We make reasonable efforts to collect outstanding balances for several months and provide a final notice before referring an account to a medical collection agency. As is customary with collection agencies, the agency charges a fee for its services. When an account is referred to a collection agency, that fee may be added to the outstanding balance, as also outlined in our Consent for Services.

Our goal throughout this process is to verify insurance benefits in advance, assist clients with insurance issues when possible, and make reasonable efforts to resolve outstanding balances before an account is referred for collection.
Donna Klammer
2 months ago
1

Not for me. Rachel Nitz was my counselor and did not help me at all. I quit after a couple of months. The front desk staff was awful as well, they did not know what they were doing at all and not professional some kid told me I was "gaslighting" him when I asked questions about my insurance it was thr weirdest interaction. I mentioned it to Rachel and she took sides with him even though he was clearly wrong. I do not recommend this place. There are alot better options in Kenosha or online. Update: I received a letter from. Rachael Nitz because she had an open Facebook page. The letter says she will not "friend" me because I was a former client of hers and it is for my protection. This is too funny because her page is open, and I never asked to be friends with her. This is so ironic because this all happened after I made the reviews. Weird, someone needs to work on their EGO issues.

Response from the owner
Because these responses are publicly available, we cannot confirm or deny whether an individual has been a client of our facility due to HIPAA privacy requirements.

However, generally speaking, we would like to clarify our policies and procedures regarding contact between mental health providers and individuals outside of the clinical setting.

It is in the best interest of clients and providers to maintain appropriate professional boundaries. For this reason, our mental health providers do not accept or initiate personal social media connections or friendships with current or former clients. This boundary applies both during treatment and after treatment has ended.

Maintaining a professional relationship helps protect client confidentiality and privacy, preserves the integrity of the therapeutic relationship, and helps prevent potential conflicts of interest or misunderstandings regarding the nature of the provider-client relationship.

While we understand that an individual may view this policy differently, declining a personal social media connection is not intended to be dismissive or personal. It is a professional boundary established to protect the well-being and privacy of those we serve.
sarah
9 months ago
5

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