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InterConnections

920 60th Street Kenosha, WI 53140
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InterConnections WI 53140

About InterConnections

InterConnections, located in Kenosha, Wisconsin is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention.

Specialty rehab programs at InterConnections include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Patients at InterConnections will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers.

InterConnections has received accreditations from SAMHSA and the state of Wisconsin.

Latest Reviews

Nate Myer
3 months ago on Google
1
I had my daughter there saying someone until she didn't feel safe with that person.We went to change therapist and her old therapist.Poisoned her new therapist mind against my daughter.Don't think that anything that you say to.These people is kept in confidence because it's not. They like to gossip among themselves about all of their patients. It's quite sad.
Response from the owner2 months ago
We have not have any recently transferred cases and the administration has not been made aware of any cases that have been transferred in the past for these types of concerns. We encourage you to reach out to the clinic to address these concerns. Also, please note that clinical collaboration is a requirement under Wisconsin Statutes for clinic operation. This is required to ensure effective delivery of services were in the clinicians work together to address clinical approaches for the therapeutic benefit of clients.
Kristopher Peters
6 months ago on Google
5
Everyone I've delt with at InterConnections has been great. The gentleman at the front desk is very helpful and knowledgeable about insurance.
Bob Peterson
6 months ago on Google
5
They really understood veterans issues.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Sarah Nichols, LCSW, ICS

Director

Maria Bishop, LPC

Therapist

Jena Cluka, LCSW

Therapist

Rachael Nitz, LPC

Therapist

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Wisconsin

Contact Information

Phone icon (262) 654-5333
Building icon

920 60th Street
Kenosha, WI 53140

Rehab in Cities Near Kenosha

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Reviews of InterConnections

3.3/5 (31 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (31 reviews)
Nate Myer
3 months ago
1

I had my daughter there saying someone until she didn't feel safe with that person.We went to change therapist and her old therapist.Poisoned her new therapist mind against my daughter. Don't think that anything that you say to.These people is kept in confidence because it's not. They like to gossip among themselves about all of their patients. It's quite sad.

Response from the ownerInvalid relative date format:
We have not have any recently transferred cases and the administration has not been made aware of any cases that have been transferred in the past for these types of concerns. We encourage you to reach out to the clinic to address these concerns. Also, please note that clinical collaboration is a requirement under Wisconsin Statutes for clinic operation. This is required to ensure effective delivery of services were in the clinicians work together to address clinical approaches for the therapeutic benefit of clients.
Kristopher Peters
6 months ago
5

Everyone I've delt with at InterConnections has been great. The gentleman at the front desk is very helpful and knowledgeable about insurance.

Bob Peterson
6 months ago
5

They really understood veterans issues.

Caitlin Buck
7 months ago
1

Called to get assistance with a service they use for appointments, the man on the other end gaslighted me and acted as if I were not competent enough to understand. In fact once stating I must be stupid and slow and another time stating that I must have some mental problem. VERY negative and disheartening statements to hear from an office that treats mental health. Every time I have called back to get his name, he hangs up or doesn't even answer if it is my phone number. I tried to call again to speak to him about my concerns he answered and I asked his name and he hung up on me. He does not want to be reported. In reply to the owner comment, yes multiple attempts were made to ask for assistance in a solution to the issue with the platform service of choice used by your agency for court ordered mediation. I COMPLETELY understand why they may think remote is the best, however if a client is struggling with accessing that platform, other options should be given as means to partake and complete a SUCCESSFUL mediation. My understanding of mediators is to assist in coming up with a compromise between 2 parties. Well in this case I offered 3 other solutions of method to preform this mediation remotely, none of which were even slightly considered. After about an hour I was able to get the service platform to work and conduct mediation. Following the mediation, you are correct and I did call again to get the name of the gentleman at the desk that spoke so demeaning to me, as well as apologize for me having to make several calls to the office about the issues I was having (trust me I did not want to have to call as many times as I did). It was frustrating and very inconvenient. Everytime I was given an instruction to try to get the service platform to work, I would get off the phone and attempt. When the attempts failed, I had to call back to inform staff that it was still not working properly. I also offered screenshots of every single attempt. Again I offered multiple other solutions all of which went unheard. That isn't a very good look for a mediator. Aside from court ordered mediation being separate from your mental health services, the same secretary answers the phone and it's pretty disheartening to know how he truly feels about those who may be struggling with mental health issues. I do not suffer but have several friends and loved ones that do and to hear someone so vulgarly speak this way at your office was enough for me to write a comment so others steer clear of being treated in such a poor manner at your facility. Again, if I would have been given the chance to speak with someone at your office regarding my concerns I would not have had to take it to the level of a Google review. I see others have also had issues with the customer service they have received by staff at your office as well. Please take this as constructive criticism to further better your business practice. Have a fantastic day and best success for your staff and business.

Response from the ownerInvalid relative date format:
Court ordered mediations are conducted remotely to ensure the physical safety of all participants. Video conferencing is required to secure the confidentiality of the space. Requests by participants to host the sessions themselves by alternative means cannot be honored. Our office assisted for over an hour to give technical support but often we were not able to provide support as we could not give instructions as we were being shouted over. After the meeting was able to be conducted, management instructed office staff to cease answering calls as over 23 calls were recorded. It should be noted that our mental health services are separate of court services provided and we do not engage in dual roles.
John Fremo
1 year ago
1

Called to confirm an appointment and received the worst customer service of my life. Cancelled all appointments from then on.

Stephanie Ricciarelli
2 years ago
2

I liked my therapy here. Agatha is a wonderful therapist. However, I missed twice in a 5 month span (both medical emergencies, one of which I have proof I was in the hospital day of services). I tried to call to talk to the director in hopes that my therapy would be re-instated. But she never reached back out to me. Leaving me to have to find another office. It's terrible cuz this is the first therapist I've ever felt comfortable with in the over 10 years I've had mental health diagnoses. And the worst part for me is that I have actual medical documentation that i was in the hospital but that I can't get the time of day to explain the situation. I'm 2 months post partum, 3 days post op from my gallbladder removal but now I gotta get on the phone with my insurance to find another therapist or risk mental health relapse.

Jacki Ruk (Jax)
3 years ago
5

BellMedEx Billing
3 years ago
5

We really enjoyed working with the staff at Inter Connections, S.C. Words do not describe how amazing the people are here. They are Highly professional and we would recommend them to anyone.

Bell Med Team B
4 years ago
5

InterConnections is a place where extra care has been given to the patients. Wonderful medical office, excellent and warm experience from start to finish. I must say that this practice is terrific. All Drs combines an expertise and a willingness to listen and discuss. I think this is their best quality. Their staff is cooperative and friendly. I would have no qualms in recommending them to friendly and friends.

Kathy Turner
4 years ago
5

Interconnections cares about people and the customer experience. I believe they are a well needed company in the community. I highly recommend their service.

Moon Rader
4 years ago
5

I had a very pleasant experience. Staff was kind and helpful.

Elizabeth DiGiacomo
4 years ago
5

The building is super cute and the staff is SO friendly!! I'm so glad I came here!

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