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Kaiser Permanente – Chemical Dependency

111 Smith Ranch Road
San Rafael, CA 94903
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Kaiser Permanente - Chemical Dependency CA 94903

About Kaiser Permanente – Chemical Dependency

Outpatient care includes individual therapy, group therapy, family therapy, couples counseling, and more. Clients will be given a personalized treatment plan that looks at their areas of challenges, along with their strengths. Addiction treatment, recovery planning, self-help groups, peer-support groups, and traditional mental health counseling are provided.

If a person needs a higher level of care, they may be referred to an inpatient treatment program. Continued mental health counseling, alumni groups, and connections to recovery groups may be available as aftercare services.

Kaiser Permanente – Chemical Dependency may accept multiple insurance plans, such as Cigna, Humana, Blue Cross Blue Shield, Beacon, United Healthcare, and more. Be sure to check with the insurer to verify out of network benefits and other coverage information.

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Fact checked and written by:
Rita Milios, LCSW, SAP
Edited by:
Anna Spooner

Latest Reviews

Katie Morrison
2 months ago on Google
5
I appreciate the efforts of the psychiatry department and have received responsive and compassionate care. Please do not be discouraged by any negative reviews. I am posting this review to ensure that the range of experiences are represented. Seek the care and support you feel you are needing and be encouraged by the efforts of the individuals and the regional departments to provide support opportunities as a part of your medical care coverage.
Response from the owner1 week ago
Hi Katie - Thank you so much for your kind words and for taking the time to leave a review. We strive to provide compassionate and responsive care to all of our patients and it means the world to us to hear that we are meeting those goals. We’re proud to be your partner in health.
Dona Hersey
8 months ago on Google
1
Kaiser Mental Health in Marin County has increased the intensity of my mental health issues in the 3 years that I’ve been on Kaiser. Not enough knowledgeable professionals to provide adequate mental health care.
Response from the owner1 week ago
Hi Dona - We’re sorry about your recent experience and would like to learn why you were dissatisfied with your care. Please email KPSanFrancisco@kp.org with your full name and contact information so we can be of assistance.
brooke williams
8 months ago on Google
1
The front desk is so disrespectful. She had no idea how to help me or had no information about appointments or any doctors. Kaiser, please have the front desk somewhat educated. This is a really important department and it should be treated like it.
Response from the owner1 week ago
Hi Brooke - We're very sorry to hear about your recent experience. We appreciate your feedback and have shared your comments with the department manager. If you would like to provide additional details or need further assistance, please email us at KPSanRafael@kp.org with your full name, phone number, medical record number, and a reference to your review so we can follow up.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.6 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Kaiser Permanente – Chemical Dependency works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Greg A. Adams

Chair & CEO

Andrew B. Bindman, MD

Executive VP & Chief Medical Officer

Bechara Choucair, MD

Executive VP & Chief Health Officer

Brandon Cuevas

Executive VP & National Health Plan

Shelby Decosta

Senior VP & Chief Business Development Officer

Sam Glick

Executive VP & Enterprise Strategy and Business Development

Contact Information

Building icon

111 Smith Ranch Road
San Rafael, CA 94903

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Reviews of Kaiser Permanente – Chemical Dependency

2.47/5 (19 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4736842105263 (19 reviews)
Katie Morrison
2 months ago
5

I appreciate the efforts of the psychiatry department and have received responsive and compassionate care. Please do not be discouraged by any negative reviews. I am posting this review to ensure that the range of experiences are represented. Seek the care and support you feel you are needing and be encouraged by the efforts of the individuals and the regional departments to provide support opportunities as a part of your medical care coverage.

Response from the owner
Hi Katie - Thank you so much for your kind words and for taking the time to leave a review. We strive to provide compassionate and responsive care to all of our patients and it means the world to us to hear that we are meeting those goals. We’re proud to be your partner in health.
Dona Hersey
8 months ago
1

Kaiser Mental Health in Marin County has increased the intensity of my mental health issues in the 3 years that I’ve been on Kaiser. Not enough knowledgeable professionals to provide adequate mental health care.

Response from the owner
Hi Dona - We’re sorry about your recent experience and would like to learn why you were dissatisfied with your care. Please email KPSanFrancisco@kp.org with your full name and contact information so we can be of assistance.
brooke williams
8 months ago
1

The front desk is so disrespectful. She had no idea how to help me or had no information about appointments or any doctors. Kaiser, please have the front desk somewhat educated. This is a really important department and it should be treated like it.

Response from the owner
Hi Brooke - We're very sorry to hear about your recent experience. We appreciate your feedback and have shared your comments with the department manager. If you would like to provide additional details or need further assistance, please email us at KPSanRafael@kp.org with your full name, phone number, medical record number, and a reference to your review so we can follow up.
M A
10 months ago
1

Review on Kaiser mental health, specifically Dr Gina Clark. I'm a young healthy corporate professional and spent 2 years being gaslit and treated like garbage by Kaiser. If you have the option to avoid Kaiser I can't stress enough on taking it. I pay more with a different insurance provider but my quality of life has dramatically changed. Dr Gina Clark: While attempting to look at her POV, I'm unsure if she takes her Kaiser frustration out on her patients or just legitimately hates her career. I'm aware of the irresponsible restrictions Kaiser is placing on mental health professionals but her conduct is inhumane and dangerous. Without knowing the background of her reviews l'd gamble my life savings on there accuracy. I spoke with Dr Gina Clark during the most vulnerable and dark time in my life. I felt unheard, attacked, and as if my issues don't matter after the interaction. I wish I had the knowledge, time, and understanding to have her license reviewed or investigated as I believe she does more harm than good. My heart breaks for her patients and anyone who's only medical option is Kaiser Permanente.

Response from the owner
Hi MA - Please accept our apology for your experience. We strive to provide great care and service for all our patients, so we take your comments very seriously. If you would like to provide additional details or need further assistance, please email us at KPSanFrancisco@kp.org with your full name, phone number, medical record number, and a reference to your review so we can follow up.
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