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BestSelf Behavioral Health

2101 Spruce Street
North Collins, NY 14111
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Lake Shore Behavioral Health NY 14111

About BestSelf Behavioral Health

BestSelf Behavioral Health, formerly Lake Shore Behavioral Health, is located in North Collins, New York. They offer behavioral health services for youth and adults experiencing co-occurring mental health issues and substance use disorders.

They are in the heart of North Collins, a rural community of farmland and residential housing. The facility is accessible by Route 62 and is located a short distance from I-90. 

MAT for Alcohol and Opioid Stabilization

When you arrive at BestSelf, they will evaluate you for your current mental health state and level of addiction. Following your assessment, they will provide you with an individualized treatment plan. If you require immediate stabilization, they will offer medication-assisted treatment (MAT) to stabilize your alcohol or opioid withdrawal symptoms and provide a more comfortable detoxification experience. Access to MAT treatment typically lasts between 24 and 48 hours.

Outpatient Locations in Western New York 

They offer seven clinics located throughout western New York that provide specialized programs for youth and adults. All of their clinics provide counseling and therapy services to address your mental health needs. 

Their outpatient program is integrated to provide you with treatment, care and services that concurrently address your conditions. They also offer same day access to care through telehealth appointments and walk-ins.

Lighthouse Women’s Residence Offers Sober Living Care for Mothers

In addition, I was pleased to learn that they offer a Lighthouse Women’s Residence in nearby Buffalo, NY which includes a supportive, home-like environment for women who are pregnant or current mothers. They prepare you for independent living in a sober environment that is peer-supported and medically supervised. 

I like that they will help you with life-building skills and coping skills to make sure you’re mentally prepared for independent living. They also want to make sure you can handle the stresses of life as you prepare for a life-long sober lifestyle. 

Similar Rehab Centers

Fact checked and written by:
Camille Sylvain
Edited by:
Courtney Myers, MS

Latest Reviews

Colorful Rainbow76
4 weeks ago on Google
3
Billing is still a mess. I paid the bill in person at the time of service and still get a billed. From there third party biller. Since these people can't read a ledger. This is still happening. Whoever is the corporate manager of this company. Cancel your contract. with third party biller. They don't know what they are doing. Updated October 27th 2025
Taking a Stance
3 months ago on Google
1
A twelve year old got kicked out of counseling because of something someone said. This place only replys to the 5 star comments and neglecting a child for getting the help she needs just disgusts me. The counselors name was Kimberlee (Kim)
Response from the owner3 days ago
Thank you for your feedback. We would be happy to discuss any concerns. Please feel free to reach out to our office at (716) 842-0440 ext. 1496.
Courtney Hess
3 months ago on Google
1
So basically my counselor said she would teach me coping skills then something happened and my mom talked to the counselor (Kimberlee aka miss Kim) then she started to YELL at me and told me I could never change and kicked me out. She told her to call the cops on me if I acted out again.
Response from the owner3 days ago
Thank you for your feedback. We would be happy to discuss any concerns. Please feel free to reach out to our office at (716) 842-0440 ext. 1496.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.7 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Elizabeth Woike, LCSW R

President / CEO

Joseph C. DiStasio, CPA

CFO

DeWan Stroud

Chief People Officer

Therese Fuerst

Chief Marketing & Development Officer

Steven J. Walters, Esq

Chief Administration & Legal Officer

Kevin E. Wiese, MS, CHCIO, CPHIMS

CIO

Margery L. Stanton, LMHC

Chief Program & Services Officer

Chantele Campbell

Chief Health Equity Officer

Contact Information

Building icon

2101 Spruce Street
North Collins, NY 14111

Explore Other Centers Near North Collins

Reviews of BestSelf Behavioral Health

2.88/5 (17 reviews)
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Google Reviews

2.8823529411765 (17 reviews)
Colorful Rainbow76
4 weeks ago
3

Billing is still a mess. I paid the bill in person at the time of service and still get a billed. From there third party biller. Since these people can't read a ledger. This is still happening. Whoever is the corporate manager of this company. Cancel your contract. with third party biller. They don't know what they are doing. Updated October 27th 2025

Taking a Stance
3 months ago
1

A twelve year old got kicked out of counseling because of something someone said. This place only replys to the 5 star comments and neglecting a child for getting the help she needs just disgusts me. The counselors name was Kimberlee (Kim)

Response from the owner
Thank you for your feedback. We would be happy to discuss any concerns. Please feel free to reach out to our office at (716) 842-0440 ext. 1496.
Courtney Hess
3 months ago
1

So basically my counselor said she would teach me coping skills then something happened and my mom talked to the counselor (Kimberlee aka miss Kim) then she started to YELL at me and told me I could never change and kicked me out. She told her to call the cops on me if I acted out again.

Response from the owner
Thank you for your feedback. We would be happy to discuss any concerns. Please feel free to reach out to our office at (716) 842-0440 ext. 1496.
Lyla Schoon
3 months ago
1

This place kicked out a 12 year strugling with mental health issue and dr.kimbrlee told her she could never change and told her mother if she acts out to call the cops. This place is disrespecful and only responds to 5 stars dr.kimbrlee lied to her mom and said she asked to leave. overall this place is disgusting and it makes me sick having too say this

Response from the owner
Thank you for your feedback. We would be happy to discuss any concerns. Please feel free to reach out to our office at (716) 842-0440 ext. 1496.
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