Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

McLaren Oakland

50 North Perry street Pontiac, MI 48342
Claim Profile
McLaren Oakland Hospital - Geriatric Psychiatry MI 48342

About McLaren Oakland

Clients in inpatient treatment receive round-the-clock clinical supervision, medical and mental health assessments, personalized care planning, and comprehensive case management. They also engage in intensive individual, group, and family counseling drawing on proven psychotherapeutic modalities. The program promotes clients’ sustained recovery and successful community reintegration through robots, and age-specific life skills training addressing topics such as coping, self-care, wellness, and relapse prevention. An array of evidence-based complementary therapies is available, including recreational therapy.

Their aftercare services ensure a complete continuum of care aligned with clients’ evolving needs and may include transitional support for clients stepping down to outpatient treatment and referrals for additional medical, mental health, and social service programs.

McLaren Oakland Hospital–Geriatric Psychiatry accepts private insurance, Medicare, Medicaid, and self-pay. Financial aid is available.

Facility Overview

Bed icon 318
Number of Available Beds

Latest Reviews

Ayanna Reynolds
3 weeks ago on Google
1
I’ve been here 2 days been told I cannot eat then I can eat they’re doing my procedure at this time then it changes multiple times very dissatisfied with this hospital never again and I still haven’t eaten going on 30 hrs of being told no food
Response from the owner2 weeks ago
Ayanna, we're sorry to see a review like this. Our patient experience lead would like to learn more about your comments. When you have a moment, please email oakfeedback@mclaren.org and someone from our team will reach out to you. Thank you.
Dan
4 weeks ago on Google
5
Had to go in, great team. After going to a different ER earlier this week as well as doctor we felt we still needed some eyes for some ongoing issues. Instantly, nurse Alicia heard our concerns and triaged. When the temporal temp came back normal, she took time to note he felt warm and looked uncomfortable so checked an axillary temp which showed a slight elevation. This small act instantly put me at ease that she genuinely cared and wasn’t just going through the motions checking boxes. We went back after no wait and within minutes were greeted by a wonderful pair of physicians, Dr. Tong & Dr. Modes. Dr Tong was our primary ER doctor and was pleasant and communicative. He ordered several tests and treatments, all of which were the most prompt I have ever seen in an ER. Within what could not have been more than 180 seconds, two x-ray techs were in conducting imaging. They shielded my daughter from the xray and even grabbed my son a warm blanket following imaging. 3 nurses came in with care and inserted an IV. A respiratory therapist showed up within 3 minutes of being told a nebulizer was ordered. All were kind and respectful. Doctor followed back up and said he wanted another x ray. They came in again promptly and kind and took care of business. I felt heard. Treatments were started and we had a plan. Once everything was finalized Dr Modes and Dr Tong came back in the room to let us know the discharge plan. Dr Tong got everything in place. Alicia consistently checked on us throughout our visit and offered not only physical care, but comfort items for our child. Honestly - best ER experience and far outweighed my expectations. Will not go elsewhere when I am in need for myself or my family.
Response from the owner2 weeks ago
Dan, thank you for your kind review.
Anthe Rhodes
4 weeks ago on Google
1
After an initial positive experience, we had the worst ever. Different floor, different nurses - one of which (Ciarah) was so offensive she told us we could leave if we weren’t - she was continually inattentive and rude to the point of being scary. Additionally, the doctor assigned this time (Gupta) was equally rude and negligent, not listening to the pain doctor’s orders, forgetting to order medications and then making mistakes. Patient advocacy is lacking in that the advocate doesn’t introduce herself or ask for a callback number. She didn’t seem particularly interested, more like a customer service rep at a budget store. So, go at your own risk.. it’s inconsistent.
Response from the owner2 weeks ago
We're sorry to see a review like this. Our patient experience lead would like to learn more about your comments. When you have a moment, please email oakfeedback@mclaren.org and someone from our team will reach out to you. Thank you.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.7 / 10

Accepted Insurance

McLaren Oakland works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

12-step icon12-Step

12 step programs are typically community-based and peer-led, though many rehabs base their treatment models on this approach. Participants engage in regular 12 step meetings, which are anonymous, free, and accessible multiple times a day, 365 days a year in most communities. Participants are also mentored by self-selected sponsors who support them as they work through the 12 steps of recovery, which include addressing the causes of the disease, taking personal responsibility, and relinquishing control.

partial-hospitalization iconPartial Hospitalization Program

While many people know it as "day treatment", a partial hospitalization program (PHP) offers treatment during the day and allows you to live at home. PHP treatment typically requires a commitment of at least 20 hours of treatment every week, with a program duration that spans approximately 90 days. While commuting is necessary, some programs offer telehealth options. PHP treatment plans usually include relapse prevention, medication management, and behavioral therapy.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Michigan is essential for certain phases of recovery treatment. During detox, many physical ailments related to the detox process can be lethal if not treated. Having medical staff available at all times provides the proper care for safe detox. Medications and other treatment can also make the process much more comfortable and bearable.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Contact Information

Building icon

50 North Perry street
Pontiac MI, 48342

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Rehab in Cities Near Pontiac

Left arrow icon Back to MI

Reviews of McLaren Oakland

3.7/5 (793 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
478
4
49
3
29
2
32
1
208

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.7 (793 reviews)
Ayanna Reynolds
3 weeks ago
1

I’ve been here 2 days been told I cannot eat then I can eat they’re doing my procedure at this time then it changes multiple times very dissatisfied with this hospital never again and I still haven’t eaten going on 30 hrs of being told no food

Response from the owner
Ayanna, we're sorry to see a review like this. Our patient experience lead would like to learn more about your comments. When you have a moment, please email oakfeedback@mclaren.org and someone from our team will reach out to you. Thank you.
Dan
4 weeks ago
5

Had to go in, great team. After going to a different ER earlier this week as well as doctor we felt we still needed some eyes for some ongoing issues. Instantly, nurse Alicia heard our concerns and triaged. When the temporal temp came back normal, she took time to note he felt warm and looked uncomfortable so checked an axillary temp which showed a slight elevation. This small act instantly put me at ease that she genuinely cared and wasn’t just going through the motions checking boxes. We went back after no wait and within minutes were greeted by a wonderful pair of physicians, Dr. Tong & Dr. Modes. Dr Tong was our primary ER doctor and was pleasant and communicative. He ordered several tests and treatments, all of which were the most prompt I have ever seen in an ER. Within what could not have been more than 180 seconds, two x-ray techs were in conducting imaging. They shielded my daughter from the xray and even grabbed my son a warm blanket following imaging. 3 nurses came in with care and inserted an IV. A respiratory therapist showed up within 3 minutes of being told a nebulizer was ordered. All were kind and respectful. Doctor followed back up and said he wanted another x ray. They came in again promptly and kind and took care of business. I felt heard. Treatments were started and we had a plan. Once everything was finalized Dr Modes and Dr Tong came back in the room to let us know the discharge plan. Dr Tong got everything in place. Alicia consistently checked on us throughout our visit and offered not only physical care, but comfort items for our child. Honestly - best ER experience and far outweighed my expectations. Will not go elsewhere when I am in need for myself or my family.

Response from the owner
Dan, thank you for your kind review.
Anthe Rhodes
4 weeks ago
1

After an initial positive experience, we had the worst ever. Different floor, different nurses - one of which (Ciarah) was so offensive she told us we could leave if we weren’t - she was continually inattentive and rude to the point of being scary. Additionally, the doctor assigned this time (Gupta) was equally rude and negligent, not listening to the pain doctor’s orders, forgetting to order medications and then making mistakes. Patient advocacy is lacking in that the advocate doesn’t introduce herself or ask for a callback number. She didn’t seem particularly interested, more like a customer service rep at a budget store. So, go at your own risk.. it’s inconsistent.

Response from the owner
We're sorry to see a review like this. Our patient experience lead would like to learn more about your comments. When you have a moment, please email oakfeedback@mclaren.org and someone from our team will reach out to you. Thank you.
Tara Burt
4 weeks ago
1

Zero stars! Zero!

Response from the owner
Tara, we're sorry to see a review like this. Our patient experience lead would like to learn more about your comment. When you have a moment, please email oakfeedback@mclaren.org and someone from our team will reach out to you. Thank you.
Gayle Yowell
4 weeks ago
5

Response from the owner
Thank you, Gayle.
Doris Landry-Kruse
4 weeks ago
5

The inpatient physical rehab program is amazing not to mention the wonderful therapists and nurses who make certain patients get to go home in the best shape possible.

Response from the owner
Doris, thank you for your kind review.
smg
1 month ago
5

I received amazing care. The nurses on the 6th and 7th floor were truly amazing. Thank you for everything you did for me

Response from the owner
Thank you for your kind review.
Jen Gumiela
1 month ago
5

I have to say I'm most emergency hospitals you have to wait for up to hours. I only waited about 15 minutes if that. Once I got in they were very prompt to address the issue I was there for. Everyone was great and super helpful and nice. The only bummer thing was I had to be taken by ambulance to another hospital in which honesty I was able to get a ride for but they preferred that I took the ambulance. I did not know I had actually a real choice in the matter. My insurance is not cover that and it'll cost me a fortune. That's the only complaint I would have had

Response from the owner
Thank you, Jen.
Phyllis Simonin
1 month ago
5

McLaren Oakland was very caring and helpfulI. It was a very good experience. Everyone was very kind and respectful and caring.

Response from the owner
Phyllis, thank you for your kind review.
Sarah Cochran
1 month ago
1

Do not recommend to anyone. You’ll end up dying here if you have something serious. Rated one of the worst hospitals in Michigan. Please go anywhere else Only giving 1 star so I can actually post this. I would give -10 stars if I could.

Response from the owner
Sarah, we're sorry to see a review like this. Our patient experience lead would like to learn more about your comments. When you have a moment, please email oakfeedback@mclaren.org and someone from our team will reach out to you. Thank you.
Gia Christie
1 month ago
5

Response from the owner
Thank you, Gia.
Heather Parsons
1 month ago
4

Half of my nursing staff was very helpful and willing to do anything to help. But my night nurse was opposite. That was the only issue I had. Other than that, great experience.

Response from the owner
Heather, thank you for your comments.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for McLaren Oakland

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Grace Centers of Hope
Pontiac, MI (248) 334-2187

Grace Centers of Hope

Grace Centers of Hope is a non-profit organization located in Pontiac, MI. G... read more.
Cristo Rey Community Center
Lansing, MI (517) 372-4700

Cristo Rey Community Center

Cristo Rey Community Center is a non - profit community based rehab located ... read more.
StoneCrest Center
Detroit, MI (866) 504-1421

StoneCrest Center

Stonecrest Center is a residential treatment for individuals with a mental h... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline