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Michigan Medicine – University Hospital

1500 East Medical Center Drive Ann Arbor, MI 48109
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Michigan Medicine - University Hospital MI 48109

About Michigan Medicine – University Hospital

Michigan Medicine – University Hospital, located in Ann Arbor, Michigan is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and intervention services.

Specialty rehab programs at Michigan Medicine – University Hospital include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Michigan Medicine – University Hospital will find the WiFi lets you stay connected with support networks and manage personal affairs during treatment and the private rooms that give personal space for reflection and undisturbed rest during treatment. For recreation, patients can unwind in the rec room after a lengthy day of therapy, foster creativity and jam with other patients in the music room, or continue education during recovery with day school.

Michigan Medicine – University Hospital has received accreditations from The Joint Commission.

Latest Reviews

Shannon Gruschke
2 months ago on Google
1
U of M is very misleading when it comes to billing. If you are looking for an outpatient procedure or any procedure that can be done at an Ambulatory Surgery Center (ASC), DO NOT DO IT AT U of M unless you want to pay your out of pocket maximum.U of M will NOT code it as an ASC for insurance purposes and will bill you the cost of hospitalization which is a very substantial dollar difference. Your paperwork from U of M will say it's being done at a ASC but they will say it doesn't matter, they consider all of their services to fall under hospitalization. Under my specific insurance plan and the outpatient surgery I was doing, the cost difference was $250 (ASC) vs. $33,000. U of M let me know 10 days before my scheduled procedure what the cost was going to be; we have been waiting a year to do this surgery so cancelling/finding another ASC to do this was unfortunately not a solution to us. This surgery was fertility related. U of M said they would take my complaint and let higher up know because I was right and agreed that it was misleading however, they couldn't do anything about it because that's not how U of M bills. So disappointing and discouraging, I really feel it's a scam and not many know that this is a thing to look out for when it comes to insurance, billing, etc. Trinity Health does not do this, they bill it correctly and bill it as a ASC vs. hospital.
Skii Hardy
2 months ago on Google
1
I have been here with my mother for over 6 hours waiting for her to get a room in the emergency room there has been people that haven t gotten here after us and are getting seen and rooms before us !! Terrible service
Tiffanie Alexander
2 months ago on Google
1
UPDATE: I had to come here for my father-in-law, and it hasn't improved. Their support of family is terrible.I have been here twice and they just do a terrible job. They are great with tertiary care but they are awful with patient and family relations. They don't communicate, they are condescending, acting as if only they could know anything. They do not look after their patients. My FIL came in with trouble breathing, and the staff were in and out of the room, no PPE. Then after my husband shouted for a COVID test, they come in with the full hazmat suit for a COVID test. You've been seeing him this entire time! Is this what they do with everyone who comes in with breathing problems! Go back and forth between rooms with no PPE and wait hours to give him a COVID test!! It has been a whole night, they can't find a room, they forgot to feed him until I had to call and throw a fit. It is not a good hospital, but it is the closest to my FIL. Next time we go to St. joe's.
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Rehab Score

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7.1 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
The University of Michigan Adult Inpatient Psychiatry Program at U-M Hospital provides diagnostic evaluations and comprehensive, individualized treatment for patients with serious psychiatric illnesses. They realize that patients may come to their unit for care under difficult circumstances, and they are dedicated to working together to facilitate a healthy and effective process of healing.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
outpatient iconOutpatient
The University of Michigan Department of Psychiatry Ambulatory Psychiatry Services provide comprehensive evaluation and treatment for patients and families whose lives have been touched by an array of mental health conditions, treating individuals in every life stage, including children and adolescents, adults and geriatric patients.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
aftercare iconAftercare Support
They work collaboratively with patients during their stay to plan for their continued treatment once they leave the hospital. When the time comes for patients to return home, they help patients incorporate ongoing psychiatric management into their treatment plans. They work closely with outpatient programs and clinics – both at U-M and elsewhere – to smooth the transition from the hospital to follow-up care. They also provide information and resources to help patients better manage their illnesses on their own and with the help of family and friends. Appointments with outpatient provider(s) will be made before a patient leaves the hospital.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

The Michigan Medicine Comprehensive Eating Disorders Program provides individualized, compassionate, evidence-based care for patients age 8-24 with eating disorders. Interdisciplinary services are provided by Adolescent Medicine, Child and Adolescent Psychiatry, Nutrition, Child and Family Life, and Social Work across the spectrum of care including outpatient, intensive outpatient, partial hospitalization, inpatient medical, and inpatient psychiatric services.

The Electroconvulsive Therapy (ECT) Program specializes in administering ECT to those patients for whom such treatment is indicated, (such as patients with severe mood disorders). The program strives to standardize the methods of ECT application while promoting the highest level of proficiency of this treatment. The program is heavily invested in promoting in-depth research into ECT's clinical effectiveness and technique.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting
  • wifi iconWifi
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Santa J. Ono, Ph.D.

president

Marshall S. Runge, M.D., Ph.D.

executive VP

Kedrick D. Adkins, Jr.

CFO

Geoffrey Chatas

executive VP

Tiffany Ford

President & CEO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (734) 936-4000
Building icon

1500 East Medical Center Drive
Ann Arbor, MI 48109

Rehab in Cities Near Ann Arbor

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Reviews of Michigan Medicine – University Hospital

3.2/5 (100 reviews)
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Overall Experience
Date Submitted
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Google Reviews

3.2 (100 reviews)
Margo Perry
1 week ago
5

I had care for removal of cancer tumors and a liver transplant. I will always be grateful for the doctors, nurses and all the people I meet there. God Bless them all.

Shanda Bailey
2 weeks ago
1

Dr.Gupta in Neurologist Is a joke. I have MS and in horrible pain and quality of life, she has me in the lowest dose of my meds and won't up anything I'm just suffering

D J
2 weeks ago
1

This review is for the Cosmetic Dermatology department. If I could give Dr. Jeffrey Orringer 0 stars, I would. I deeply regret ever allowing him to treat my skin. He had me sign a consent form on a blank screen without explaining the procedure or potential risks. The acne scar treatment he performed left me with worse scarring—larger and more noticeable than before. He falsely documented that he had explained the risks, including the possibility of the scars becoming more visible, which he absolutely did not do. Had I known this, I would have never agreed to the treatment. During the procedure, the room was dimly lit, and he seemed to rush through everything. I honestly don’t know how he could even see what he was doing. His bedside manner was poor, and the entire experience felt careless. I strongly recommend avoiding Dr. Orringer if you value your skin and want a provider who takes the time to explain things, treats you with respect, and performs procedures with care.

S G
3 weeks ago
5

Did I just read a poor review that someone left because there were ONLY 3 pickles on his sandwich? Is that what people are complaining about? First of all, that is more than enough pickles, Sir. I'm sure that your nurses are already busy enough. I typically go to St. Joe's, but I like U of M as well. As a former EMS worker, I have transported patients to multiple hospitals all over the state. I like U of M because the nurses actually listen to us and treat us with respect.

Linda Snyder
3 weeks ago
2

My husband and I came hundreds of miles ordered by a doctor in Petoskey. We did not see him, but sent a picture of the deformity of my husband's spine We were treated very bad in ghe

Michael Czerwonka
3 weeks ago
1

Went here for what we thought would be our best option to give my wife her best chance. It was the biggest mistake I've ever made. They are overwhelmed, understaffed, lack transparency, and are more concerned about not getting sued then giving patients care they deserve. For a hospital that is allegedly so prestigious you would think they would deal with the thousands of cockroaches that hang out in the courtyard in the evening

moe balh
1 month ago
5

Best hospital in Michigan great staff and great doctors this was the only hospital that took good care of my mom and improved her health

Payne Barksdale
1 month ago
1

I’m writing to express my deep concern and disappointment with my mother’s recent overnight visit to your hospital. Unfortunately, this experience along with several previous encounters has left us extremely unsettled. My 70-year-old mother was admitted for a 3-night, 2-day stay to monitor her response to a new heart medication. She has a history of irregular heartbeats, and over the last two years, her heart health has declined significantly, partly due to medication changes. Initially, she had an extra heartbeat. Now, her heart has weakened, despite treatment. During this visit, her care involved multiple doctors, including Dr. Rodger (Sr. Resident), Dr. McLaughlin (Attending), Dr. Armson, and Dr. Arps/Joly (EP). My concerns lie in the inconsistent approach they took. My mother was given different blood pressure medications (Dyazide and Triamterene), which deviated from what she takes at home and led to her heart rate falling into a dangerous zone. She was started on Sotalol, which quickly caused severe side effects, leading to its discontinuation. The next choice was 800mg of Amiodarone an extremely high starting dose rather than starting low and monitoring her body’s response. We were told that the higher dose would allow her to be discharged with medication, while the lower dose required another overnight stay. That rationale makes little sense to me, especially when her safety is at stake. The constant medication switching and what feels like “medical guessing” has caused great stress and uncertainty. We stayed longer than we were told, and no real solution was provided. I’ve sought second opinions, but nearly every provider refers us back to U of M, which is said to be the best. Yet our experience does not reflect that reputation. My mother deserves a clear, safe, and consistent care plan. We deserve better communication, more thoughtful treatment decisions, and a medical team that truly listens. I hope this feedback is taken seriously for the sake of all patients, not just my mother.

Tyler Bielak
1 month ago
1

Did not get my potato wedges with my food I had ordered while visiting. Not to mention only three pathetic pickles for my sandwich. What’s a guy supposed to do with only three pickles and two halves of a sandwich.

Jessica Low
1 month ago
1

I have never had such a terrible experience at a hospital in my life. This was my first time visiting U of M Hospital, and I will not be returning. I’m truly shocked that a facility with such significant resources has an emergency room that feels so undersized and overwhelmed. There are over 60 patients admitted, and yet there’s no space for us—many of us are left waiting in hallways and crowded waiting areas, with more patients continuing to arrive. I’ve been here for nearly 10 hours without receiving a single medication or treatment. Despite being told I need to be admitted, I haven’t seen a doctor since 11:00pm, and no one has reviewed my test results with me. The conditions are not only chaotic but also visibly unclean. I'm honestly struggling to understand what makes this hospital so highly regarded. U of M, you should be ashamed of how poorly your patients are being treated.

Sonja Bruner
1 month ago
5

I loved Uof M one of the best hospitals. My husband was admitted to hospital and was treated so well. Amanda the nurse and other staff was so nice and professional to us and family. We felt comfortable and had a great experience 😌 thank you for your support and patience 🙏 😊 he came in couldn't walk but he walked out glory to god.

Shannon Gruschke
2 months ago
1

U of M is very misleading when it comes to billing. If you are looking for an outpatient procedure or any procedure that can be done at an Ambulatory Surgery Center (ASC), DO NOT DO IT AT U of M unless you want to pay your out of pocket maximum. U of M will NOT code it as an ASC for insurance purposes and will bill you the cost of hospitalization which is a very substantial dollar difference. Your paperwork from U of M will say it's being done at a ASC but they will say it doesn't matter, they consider all of their services to fall under hospitalization. Under my specific insurance plan and the outpatient surgery I was doing, the cost difference was $250 (ASC) vs. $33,000. U of M let me know 10 days before my scheduled procedure what the cost was going to be; we have been waiting a year to do this surgery so cancelling/finding another ASC to do this was unfortunately not a solution to us. This surgery was fertility related. U of M said they would take my complaint and let higher up know because I was right and agreed that it was misleading however, they couldn't do anything about it because that's not how U of M bills. So disappointing and discouraging, I really feel it's a scam and not many know that this is a thing to look out for when it comes to insurance, billing, etc. Trinity Health does not do this, they bill it correctly and bill it as a ASC vs. hospital.

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