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Morton Plant North Bay Recovery Center

21808 State Highway 54 Lutz, FL 33549
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Morton Plant North Bay Recovery Center FL 33549

About Morton Plant North Bay Recovery Center

Their Recovery Center includes a 72 bed inpatient care unit that works with adults. There’s also a 25 pediatric unit that offers age appropriate care to children.

They accept most major insurance policies and financial aid is available for those who qualify. They also take select Medicaid and Medicare plans including government payers.

As a hospital facility, you’ll find that the care here is very much clinical, well structured and administered by an integrative team of physicians, mental health professionals, nurses, social workers and other support staff. You’ll have wrap around care and 24 hour supervision as well while you receive care here.

For many recovering individuals, North Bay Hospital is the first step following an overdose or mental health crisis. There are also people who might get referred to this facility from a program within the BayCare network, a hospital emergency room, and even public defenders or the Department of Corrections.

The care team here will help get you to a point of stabilization and you work with a mental health informed team that will help you determine what your next steps should look like.

Your recovery here is intended to be a short-term stay. Because the BayCare network is large with various services and locations throughout the region, you can get referred to an appropriate recovery program within the network after you’re discharged from here.

Facility Overview

Bed icon 72
Number of Available Beds
Calendar icon 5 - 7
Avg Length of Stay in Days

Latest Reviews

Matthew Nash
1 week ago on Google
5
This is the best Mental Health Center I've ever been to the staff were so nice they actually care to your needs. Bobbi is one of the staff members there she is the best person to talk to if you have a problem she worked really close with me and my mom on regarding my care. Bobbi if you see this me and my family are incredibly thankful for you being in my care I want to thank you from the bottom of my heart for taking care of me while I was in there your inspiration for patient care is one of the best I've known
Monique Loomis
2 weeks ago on Google
1
Emotionally abusive and disrespectful people. Unprofessional and they do not take all forms of addicts seriously.
Response from the owner1 week ago
Hi Monique. We appreciate you taking the time to share your concerns about Morton Plant North Bay Hospital- Recovery Center and want to let you know that we share all feedback with our leadership team. This insight is valuable in helping us to identify areas of opportunity to enhance the experience for all our patients and visitors. If you would like to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thanks - Emma (2373398)
ImaginatingYT
1 month ago on Google
1
I was sent here several months ago for multiple evaluations. Left the building feeling traumatized even more than what I had been before I was transmitted, had witnessed a child be cursed at by another either CNA or Nurse, they restrict you from calling anyone due to "certain hours," even if the person is under distress, and worst of all, don't actually provide any "therapy" was so ever and most employees are flat tone. Doing better now, which is why I waited to type my honest review about this "place." The only positive thing here are surprisingly some of the other patients here who were calm and relaxed despite what they were going through, and I do wish them for the best. Like I said, this is just my honest review about this "facility."
Response from the owner1 week ago
Hi Imaginatingyt. We are sorry to hear about your experience at Morton Plant North Bay Hospital- Recovery Center. If you would like to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thanks - Gabbie (02347581)
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Accepted Insurance

Morton Plant North Bay Recovery Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient rehabs encompass multiple levels of care to facilitate clients' progress through their recovery journey. Clients who are stepping down from inpatient treatment may require intensive outpatient (IOP) treatment, which involves more frequent and substantive therapeutic interventions than does standard outpatient care. Outpatient centers typically provide extensive addiction counseling, including individual, group, and family therapy. Medication assisted treatment programs (MAT) and recovery-focused life skills training are also common in outpatient care.

inpatient iconInpatient

Clients typically choose inpatient rehab when they are in early recovery or are experiencing a crisis that puts them at an increased risk of relapse. They reside at the treatment center for the length of their program, which may range from two weeks to more than 18 months, depending on the program design. Intensive psychotherapy is often the primary treatment modality, but clients in inpatient care may also receive holistic treatment and recovery-focused life skills training.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Florida is an essential part of treatment, particularly with medical detox. Withdrawal symptoms can be severe, and supervised detox provides around the clock access to medical professionals who can adminsiter proper medications and treatment to address these symptoms and step in should an emergency occur. This intensive clinical care will help curb the withdrawal effects, minimize substance dependence, and prepare you for the next step of treatment.

partial-hospitalization iconPartial Hospitalization Program

Often referred to as "day treatment," a partial hospitalization program (PHP) offers an intensive treatment option that allows individuals to return home at night. PHP treatment typically requires a minimum of 20 hours a week for an average of 90 days. Participants attend daily therapeutic sessions, receive medication management, and have access to skilled medical professionals. While costs can vary, most insurance will fully or partially cover a partial hospitalization program.

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs (IOP) involve frequent and robust therapeutic sessions for clients requiring high-level care. Clients may engage in a combination of medication assisted treatment (MAT), addiction counseling, recovery skills training, and holistic therapies for a minimum of nine and a maximum of 20 hours per week. Intensive outpatient rehab is designed primarily for persons in early recovery, those exiting detox or inpatient care, and those at an elevated relapse risk.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

When a person has alcohol use disorder (AUD), also referred to as alcoholism or alcohol addiction, they experience withdrawal symptoms when they stop drinking. This physical dependence results from overuse of alcohol, which may be used as a coping mechanism or escape. Individuals who have AUD can overcome the alcohol addiction through alcohol rehab in Florida. This treatment process involves essential therapy and supports to help the individual achieve and maintain recovery.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

opium iconOpioid Addiction

In Florida, substance abuse treatment focuses on treating mental health and substance use disorders concurrently to improve recovery outcomes and overall health. Levels of care include medical detox, outpatient, residential treatment, and intensive outpatient programs. Clinicians utilize evidence-based therapies such as dialectical behavioral therapy (DBT) or medication-assisted treatment, group therapy, and skills training activities. This comprehensive approach to treatment helps to ensure sustained recovery.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
postpartum-program thumbnail image

Postpartum Program

The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

During couples therapy in Florida, your therapist will take steps to get to know you, help you identify feelings, explore the past, develop solutions, and help you learn skills to manage relationship challenges. This process will allow you to work through conflict and strengthen your relationship.

During family therapy sessions, you navigate the complexities of addiction and are provided tools to help improve communication and resolve conflicts. When you work together, families can better support their loved one's recovery and restore balance and harmony within the household.

Dialectical behavior therapy in Florida consists of individual therapy and group instruction. This structured program is a form of psychotherapy that incorporates the development of skills for managing emotions and relationships.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • weight iconGym
  • recreation iconRecreation Room

Staff & Accreditations

Staff

Stephanie Conners

President & CEO

Sowmya Viswanathan, MD

Chief Physician Executive

Janice Polo

Chief Financial Officer

Louis Galdieri

Co-Chief Operating Officer

Kimberly Guy

Co-Chief Operating Officer

Patricia Shucoski

Chief Nurse Executive

Kyle Barr

Chief Team Resources Officer

Keri Eisenbeis

Chief of Staff & Chief Communications Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Building icon

21808 State Highway 54
Lutz FL, 33549

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Anna Spooner

Rehab in Cities Near Lutz

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Reviews of Morton Plant North Bay Recovery Center

2/5 (125 reviews)
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Reviews

1

This is an awful place. Do not let your loved one be admitted here. My son is so traumatized by this place. He wasn't allowed outside at all for the whole duration of his stay. The doctors keep pushing meds even after we repeatedly told them not to do so. The food is terribl ... Read More

Reviewed on 4/6/2023
2.5

While the nursing staff was always supportive and helpful, the over administration of my n;ephew's situation was incoherent and disjointed and the flow of information to us as loved ones deplorable. It was a special situation involving military, but the lack of compassion f ... Read More

Reviewed on 2/6/2023
Overall Experience
Date Submitted
Reviewer

Google Reviews

Dennis Stadelman
1 week ago
1

Response from the owner
Hello. We work hard to provide the best quality of care and would like to learn more about your experience. If you're willing to discuss this rating in more detail with us, please click on this link to fill out a form that will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thank you.
Matthew Nash
1 week ago
5

This is the best Mental Health Center I've ever been to the staff were so nice they actually care to your needs. Bobbi is one of the staff members there she is the best person to talk to if you have a problem she worked really close with me and my mom on regarding my care. Bobbi if you see this me and my family are incredibly thankful for you being in my care I want to thank you from the bottom of my heart for taking care of me while I was in there your inspiration for patient care is one of the best I've known

Monique Loomis
2 weeks ago
1

Emotionally abusive and disrespectful people. Unprofessional and they do not take all forms of addicts seriously.

Response from the owner
Hi Monique. We appreciate you taking the time to share your concerns about Morton Plant North Bay Hospital- Recovery Center and want to let you know that we share all feedback with our leadership team. This insight is valuable in helping us to identify areas of opportunity to enhance the experience for all our patients and visitors. If you would like to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thanks - Emma (2373398)
ImaginatingYT
1 month ago
1

I was sent here several months ago for multiple evaluations. Left the building feeling traumatized even more than what I had been before I was transmitted, had witnessed a child be cursed at by another either CNA or Nurse, they restrict you from calling anyone due to "certain hours," even if the person is under distress, and worst of all, don't actually provide any "therapy" was so ever and most employees are flat tone. Doing better now, which is why I waited to type my honest review about this "place." The only positive thing here are surprisingly some of the other patients here who were calm and relaxed despite what they were going through, and I do wish them for the best. Like I said, this is just my honest review about this "facility."

Response from the owner
Hi Imaginatingyt. We are sorry to hear about your experience at Morton Plant North Bay Hospital- Recovery Center. If you would like to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thanks - Gabbie (02347581)
Kenny Suarez
1 month ago
1

My cousin was sent there on a Baker Act,he was never been Baker Act,before ir after this horrible place!All they care about is money and if you have great insurance,bet on staying there as many days as your insurance will cover..Rude staff and a dirty horrible place….

Response from the owner
Hi Kenny - We are sorry to hear about your Cousin's experience at Morton Plant North Bay Hospital- Recovery Center. If you would like to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thank you, Vince (2328792)
lynn “LYNN” soto
1 month ago
1

HORRIBLE HORRIBLE HORRIBLE!! THEY ARE NOT TAKING CARE OF THE PEOPLE INSIDE THE FACILITY. THE BEDS ARE COMPLETELY BROKEN IT'S LIKE YOU'RE SLEEPING ON PLASTIC! YOU'RE EITHER WATCHING T V ALL DAY OR SITTING IN THE CAFETERIA. DO BETTER!!

Response from the owner
Hi Lynn. We are sorry to hear about your experience at Morton Plant North Bay Hospital- Recovery Center. If you would like to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thanks - Gabbie (02320718)
C K
1 month ago
1

Awful! My daughter came out worse than when she went in! I should have known from the rude, insensitive woman behind the desk what this facility was about! They physically and harmfully restrained her and improperly medicated her! There was NO art therapy or any other kind of therapy at all! She was medicated and left all by herself! She had severe reactions to the medication they gave her and they let her go home and didn’t care she wasn’t stable!

Response from the owner
Hi C K. Thank you for bringing this to our attention and we will share your feedback with our leadership team. This valuable insight helps us to identify areas of opportunity to enhance the experience for all our patients and visitors at Morton Plant North Bay Hospital- Recovery Center. Feedback like yours aids us in delivering top quality, compassionate care every time. If you would like to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thanks -Gabbie (02309723)
lexie
2 months ago
1

I was 14 years old when I was sent here they said I was too risky to have clothes or gowns I was naked sitting on the floor with no covers and 2 men watching me they refused to treat me like a human.

Response from the owner
Hi Lexie. We appreciate you taking the time to share your concerns about Morton Plant North Bay Hospital- Recovery Center and want to let you know that we share all feedback with our leadership team. This insight is valuable in helping us to identify areas of opportunity to enhance the experience for all our patients and visitors. If you would like to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thanks -Payton (02269590)
Safia Zidan
3 months ago
2

The staff has been really kind to the family member we have admitted, and our family member loves the program. However, they have been really awful to us as a family. Every time you call they interrupt and talk down to you and make you feel worse about what you’re already dealing with. The only person who has been kind to us is nurse Stephanie and maybe one other nurse if I’m lucky enough for that person to answer the phone. Everyone else is extremely rude and degrading, very unprofessional and condescending. I find myself calling to see how my loved one is doing and feeling more upset every time I talk to a staff member. Baycare needs to reevaluate the staff here because baycare being as reputable as they are, should know what type of image several of their employees are making on the company. The impression I’ve gotten is a complete disregard for compassion, and maybe some new faces and better hiring criteria could really help this place.

Response from the owner
Hi Safia. We appreciate you taking the time to share your concerns about Morton Plant North Bay Hospital- Recovery Center and want to let you know that we share all feedback with our leadership team. This insight is valuable in helping us to identify areas of opportunity to enhance the experience for all our patients and visitors. If you would like to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thanks - Renee (2201439)
Amber Norvell
4 months ago
1

This place is a waste of time. The staff don’t give a shit. The staff lets the children talk to their parents like crap they don’t care and after everything that a child does after a day or so they feel that they’re safe to go home, even though the parents and other siblings in the house state that they are in fear for their life of this child my child And insists that if I don’t come and pick him up, they’re gonna call CPI on me and they did and a sheriff showed up at my door, ready to arrest me because I refuse to pick up my child who I am in fear of my life for and then I was told that I needed to risk my life to give my child a place to stay This place is a joke. They called me to give consent for voluntary. I gave consent for him to stay there and then within just a couple of days they wanted me to pick him back up even though there’s a no contact order with two other children of mine. This place doesn’t do a damn bit of good for anybody.

Response from the owner
Hi Amber. We appreciate you taking the time to share your concerns about Morton Plant North Bay Hospital- Recovery Center and want to let you know that we share all feedback with our leadership team. This insight is valuable in helping us to identify areas of opportunity to enhance the experience for all our patients and visitors. If you would like to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thanks - Emma (2188457)
Allison Jurey
4 months ago
4

I do not have many bad things to say about this place. Yes, it is an old building, but the staff and process were not a problem for me. I was there for 15 days and the last 7 were voluntary. Yes, the towels are small and the toiletries are basic, but the staff while I was there left the towels out so you could grab as many as you needed (def need at least 2). The snacks were plentiful and of a good variety. The staff were very friendly and caring and felt like they really cared about you getting better. They also allowed for outside time on the patio or out in the courtyard. We had outside time almost daily, if not daily. The weather was just beautiful each day and a much needed warm up bc they do keep it cold (bring a jacket/sweater if u can). The staff also let you freely go to your room if you were cold, which I've been at a different facility where they did not allow you in your rooms during the day. They offered music therapy while outside, groups during the week which included a guided medication, a session with the Chaplin and their in-house massage therapist who led us in some light stretching one day on the patio. We also had gym time almost daily where you can play basketball, volleyball, access to yoga mats, and more music. The most valuable thing for me was them letting us have access to our rooms any time of the day bc I was very cold much of the time and did not have a sweater and the sitting room does stay cold. Also, especially if someone is extra groggy bc of meds, they dont force you to sit thru it in the sitting area like other facilities. This was so valuable to me who is someone who is sensitive to meds and Not a morning person. They also do rounds to every room about every 10 min to keep close watch over the patients, which undoubtedly saves lives. And they have plenty of everything so do not feel shy about asking for extra. Just "ask and ye shall receive". And I did not get the religious pressure like another review reported. Going to the cafeteria was the highlight of the day. I thought the food was good and for being there 15 days, they never duplicated a lunch or dinner meal. The variety was amazing. But they do keep it healthy, and rightfully so. So low sodium, low fat, low calorie. No weight gained, no weight lost. Coffee is also available every morning and in the cafeteria at breakfast, which was also a plus. It is an older facility and the beds are not great, but you can ask for an extra pillow or blanket and they have cleaning staff come thru daily to keep things clean and there were no bugs. I saw them pressure washing the outside areas twice while I was there. The last thing I will say that was a con was the nurse that dresses in all white. She does not seem to be very useful for anything other than trying to hinder your progress so stear clear of her if you can. Otherwise, I would recommend this location just as well as any other, if not more so. I gave it 4 stars only bc of the age of the facility (which honestly cant be helped) and the less than stellar toiletries/showering experience (the shower curtain is affixed with velcro so it does come loose easily and water will flood the floor outside, the small towels, and sometimes the hot water will run low and may have only a warm shower). I am very thankful for the staff here. Thank you to those who go above and beyond, I hope you know who you are.

Response from the owner
Hi Allison - We are always looking for ways to improve at Morton Plant North Bay Hospital - Recovery Center and we appreciate your input. All feedback is reviewed by our leadership team and helps us identify areas of opportunity to enhance the experience for all our patients and visitors. If you would like to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thank you, Vince (2167838)
Lionel Howard
5 months ago
5

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