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Multicultural Wellness Center

44 Front Street, 2nd Floor
Worcester, MA 01608
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About Multicultural Wellness Center

Multicultural Wellness Center offers substance use and mental health treatment for children, adolescents and adults in Worcester, Massachusetts. The staff thrives on providing care that meets the needs of diverse communities and populations so that everyone who needs assistance has the most comprehensive services.

The center accepts MassHealth, Fallon, Neighborhood Health Plan and Blue Cross Blue Shield. They also offer a sliding fee discount based on family size and income.

Focused on Flexible Options

The center offers outpatient treatment which allows guests to continue with work, school or family obligations. They also include home therapy options where treatment takes place in the home so that guests who cannot visit in person can still find the care they need.

They include therapeutic mentoring that guides clients through the program with daily living activities and helps them develop communication skills. Guests also have a recovery support navigator who ensures they have resources and connections to support systems for ongoing recovery assistance.

Emphasizing Diversity

The center is a welcoming environment where people of all backgrounds can find the treatment to overcome addiction and mental health issues. The team specializes in assisting diverse populations and underrepresented residents through expert treatment methods.

Clients attend therapy sessions where they focus on the underlying factors that may have contributed to substance use. These sessions can provide valuable insight into past events and traumas while providing healthy methods of communication and expression.

Treatment services are available in various languages, keeping with their commitment to diverse care. They offer programs in Spanish, Creole, Russian, Japanese, French and some African languages.

Similar Rehab Centers

Fact checked and written by:
Patti Croft, MBA
Edited by:
Kerry Nenn, BSW

Latest Reviews

Shaakira Raheem
2 months ago on Google
5
The sessions I’ve had have been truly transformative as I’ve navigated several life transitions. Her depth of experience and compassionate expertise create a space for profound self-discovery and healing. Through our work together, I’ve gained greater clarity, confidence, and a deeper sense of agency in my journey.
J Stone
2 months ago on Google
5
My son's therapist and mentor were absolutely amazing. They attended school meetings, court, and gave us both an overall sense of support and understanding. I'm not sure if they still there, but if it wasn't for Maria and Keith he would have ended up part of the system. They understood what he needed as a black male. God bless them!
Ty
3 months ago on Google
5
MCW is hands down the best place to go when in need of therapy. I have been a client for a few years and my counselor Maria is the best! I definitely recommend this facility if you are looking for a therapist!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.1 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Multicultural Wellness Center works with several private insurance providers, please contact to verify your specific insurance provider.

Fallon Health
MassHealth

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Dr. Debra Maddox, Psy., D.

Founder

Contact Information

Building icon

44 Front Street
2nd Floor
Worcester, MA 01608

Reviews of Multicultural Wellness Center

3.67/5 (9 reviews)
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Google Reviews

3.6666666666667 (9 reviews)
Shaakira Raheem
2 months ago
5

The sessions I’ve had have been truly transformative as I’ve navigated several life transitions. Her depth of experience and compassionate expertise create a space for profound self-discovery and healing. Through our work together, I’ve gained greater clarity, confidence, and a deeper sense of agency in my journey.

J Stone
2 months ago
5

My son's therapist and mentor were absolutely amazing. They attended school meetings, court, and gave us both an overall sense of support and understanding. I'm not sure if they still there, but if it wasn't for Maria and Keith he would have ended up part of the system. They understood what he needed as a black male. God bless them!

Ty
3 months ago
5

MCW is hands down the best place to go when in need of therapy. I have been a client for a few years and my counselor Maria is the best! I definitely recommend this facility if you are looking for a therapist!

Tracy Stewart
3 months ago
5

Excellent company! Staff are engaged in the community and support their clients.

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