They tell me I have to cancel my appointment because they make a mistake and they call me at the last minute to cancel... this is ridiculous.
About Newport Mental Health Center
Newport Mental Health Center, located in Middletown, Rhode Island is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.
Specialty rehab programs at Newport Mental Health Center include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.
Facility Overview
27 Number of Available Beds
Latest Reviews
One star for one word, Cogentin why is that? Because this place doesn t concern for a guy that received a Cogentin injection for reactivity. Newport hospital never put it in my medical records that I had a severe reaction and NMH fails at even knowing the conflict happened. These people sweep this stuff under the rug and forget all about the patients.
If I could give this place no stars, I think I would. We were sent here from a higher level of care for a minor child. We were told we could get school based therapy so it would be possible to get meds through them without issues. Then we were told school based therapy didn t exist and they don t know why it was offered. Told us they were getting us on a list for a med provider that didn t require therapy. They never did that and said they never promised that, then couldn t tell me what I signed with the director for that to be done. But I drove in to meet and sign it and listen to him explain why we couldn t stay. Thought we were on a list to be transferred to a different practice the entire time we were there (well over a year). Our provider was eh at first, had a hard time keeping all the information straight. After a few months it got better and he just kept giving us follow-ups without issue. Que the merging of buildings & they let go our provider go, found out 2 weeks before. The provider told us we would be transferring to the new provider in charge of minors. They immediately let us go, by phone, still not signed on with anyone new days after our last close out appointment with our provider who was leaving.Said they would give us one script for each med with 2 refills attached. Reached out to verify when we were out even though I had called in prior for a refill already. Said they would do it that day to avoid interruption then didn t. Called again following day to get meds filled & was told I d get a call back to confirm, no call. Got the meds, no refills attached and no provider to fill them in a month & everyone has waitlists. They gave 3 names to call, one being a place we had already been and did not really like for the same kinds of issues. The other two names were said to be in Middletown but ended up being in Cranston/warwick area when I googled them to call. One of the most unhelpful places we have ever been. Sick of having to call and chase like I m a case manager, that s their job. We miss the provider they let go, we won t miss the practice as a whole or poor communication. This also was not the first time we had an issue, there s been many along the way.All of the nurses and providers were great & mean well. Dr Meyers and Wendy were both great to work with & communicated any issues or questions most of the time.When you have a teen who has been in a higher level of care..being uncertain of providers & meds isn t helpful. Putting all the footwork on the parent is completely stressful, especially when it s last minute or with little notice. A place like this should be helping with transitioning out to new providers and have the ability to be helpful. They should have had available options and know the wait times, locations, etc. BEFORE closing out your case on you. They should be calling and doing the footwork for the people they are asking to leave. A mental health place really should have better closing out procedures for the people they are helping. This is exactly why people have issues with being consistent with mental health and medication. If I was not here to play case manager and stay on things, if my teen was a few years older this would end up being a situation where a person stops meds and help and spirals into trouble then ends up back in a facility. Unacceptable and disorganized.
Lots of cancelled appointments at the last minute. I ve had three different case managers in five months, one of which didn t speak to me for a month. The biggest issue? I was sent somebody else s rsum. I m seriously considering reporting them for a HIPAA violation.
Rehab Score
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4.8 / 10
Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Staff
Dayna Gladstein, LICSW
President & CEO
Jamie Lehane
Chief Strategy Officer
Anthony Nassaney
CFO
Tyler Wilkinson
COO
Susan Piacenti
VP of Philanthropy
David Boscia, MSW, LCSW
CCO
Dr. Richard Whalen
Medical Director
Cyndi Wheeler, MBA
CQO
Contact Information
(401) 846-1213 
127 Johnny Cake Hill Road
Middletown, RI 02842
Get Help Now - 401-315-8539
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