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Pasadena Villa Outpatient Treatment Center – Raleigh

206 High House Road, Suite 200 Cary, NC 27513
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Top 10 Rehab In Cary
Pasadena Villa Outpatient Center - Raleigh NC 27513
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Top 10 Rehab In Cary

About Pasadena Villa Outpatient Treatment Center – Raleigh

Pasadena Villa Outpatient Center is a 12 step focused addiction recovery facility for adults in Cary, North Carolina providing intervention services, partial hospitalization (PHP), intensive outpatient (IOP), standard outpatient, and aftercare services. They also offer dedicated programming for seniors, young adults, and persons with co-occurring addiction and mental illness.

The partial hospitalization (PHP) and intensive outpatient program (IOP) are designed for clients exiting residential care, those in early recovery, and those at elevated risk of relapse. Clients engage in intensive CBT and DBT based individual, group, and family counseling. An array of evidence based complementary therapies, including creative arts therapy, equine therapy, experiential therapy, nutritional counseling, yoga, and meditation, is available. They also prioritize recovery focused life skills training, including courses in coping, wellness, self care, anger and stress management, and relapse prevention.

Pasadena Villa Outpatient Center promotes sustained recovery through a robust continuum of care aligned with clients’ evolving needs. In addition to ongoing counseling and recovery education, clients receive specialized services to facilitate their reintegration into their homes, family, workplace, and community. These may include peer coaching, career counseling, and employment assistance, 12 step program induction, and referrals for medical, mental health, and social service programs.

Pasadena Villa Outpatient Center is state licensed and accredited by the Joint Commission. They accept private insurance and self pay.

Latest Reviews

Emily Sommer
1 month ago on Google
5
This is a terrific program! I can’t recommend it highly enough, and I’m pretty skeptical and critical generally. I didn’t really think I needed any outpatient program support when I started it, but I’m so glad I agreed to attend! I learned so much and have been applying what I’ve been learning. It’s really working and helping me deal with tough situations in much better ways. The DBT and CBT skills they teach seem like common sense at first, but they’re hard to realistically apply in day-to-day life. The way they are taught and reinforced at Pasadena Villa makes them more applicable to actual life and real situations, and they really help folks practice and engage with what they’re teaching. They use many different ways of teaching which helps make content accessible to different kinds of learners. The therapists are absolute rockstars!!! They do soooo much to accommodate people in whatever their situation is, making sure everyone feels and is safe and supported. They’re great at individual therapy and teaching groups, keeping conversations going and getting to know people well. All therapists learn all patients’ names on each person’s first day, which helps people feel comfortable and included. The organization runs really smoothly and transparently, and the curriculum is well-designed and engaging. You can tell that the director cares a lot about making it a good experience. She’s really down to earth and seeks (and applies!) feedback. They foster a really caring, open, safe culture that helps everyone feel welcome and appreciated. Additionally, the alternative therapy sessions are really fun, insightful, and useful (art, music, yoga). They keep the group sizes reasonable and pretty intimate. The other clients/participants/patients are also really really kind, supportive, and motivated (like literally almost every single person!). I looked forward to going every single day, which says a lot for 8 weeks at 9 am, 30 minutes from my home! The space itself is well supplied and designed: comfy chairs with little desks, rooms that have a lot of natural light (the pictures online are bad and don’t do it justice!), well-stocked snacks, fridge, water, coffee, nice quiet room to calm down, cool fidget toys, many art supplies, good lunches if you’re in PHP (I recommend starting with PHP if your work and insurance allow it — it was more helpful than IOP when I was initially having a pretty hard time, and then you step down to IOP which feels appropriate after some time in PHP). My only complaint is that the rooms are pretty cold — bring a sweater. If you’re considering an IOP or PHP program, you will not regret going to Pasadena Villa. If someone has advised you to do IOP or PHP, and you don’t think you need it, you will not regret going to Pasadena Villa! ;) P.S. I wasn’t paid or anything to write this glowing review — I really did absolutely love this program!!! And I rarely write reviews! :)
Response from the owner2 weeks ago
Hi Emily! Thank you so much for your incredibly thoughtful and detailed review! We’re truly honored by your kind words and thrilled to hear about the positive impact your experience at Pasadena Villa Outpatient – Raleigh had on your life. It means a great deal to us—especially knowing you approached the program with initial skepticism—that you found such value in the structure, therapeutic approaches, and overall environment. It was a pleasure having you as part of our community, and we’re so glad you found the program to be not only helpful, but truly transformative. We wish you continued growth and success on your journey!
Brian Valyko
1 month ago on Google
5
I wish I entered these doors years ago. Wherever you are in life the materials will profoundly help you to love your best authentic life.
Response from the owner2 weeks ago
Hi Brian! Thank you so much for your heartfelt words. We’re truly honored to have been part of your journey, and we're grateful to hear that the experience and materials have had such a meaningful impact on your life. At Pasadena Villa Outpatient – Raleigh, our mission is to support each individual in discovering and living their most authentic self, and it’s incredibly rewarding to hear that reflected in your experience. Thank you again for sharing your story!
Gabriela Arroliga
2 months ago on Google
5
I am a previous patient and at the time I was very hesitant to start due to past experiences at mental health facilities. On my last day I was having a bad day and was extremely upset because I had felt like all my hard work went to waste. It has now been a month or so since I’ve left and I cannot thank this program enough for all of their help. It may not feel like progress in the moment but my life has forever changed for the better. It feels like everything is now working in my favor and even when life feels hard I now have the tools and resources to live a fulfilling life. Thank you to Emily and all of the therapist. I am actually tearing up writing this.
Response from the owner2 weeks ago
Hi Gabriela! Thank you so much for taking the time to share your experience. We understand how difficult it can be to start a new program, especially after challenging past experiences. It’s truly inspiring to hear how far you’ve come and how the work you put in is now showing up in your life in meaningful ways. Wishing you continued strength, growth, and fulfillment.
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Rehab Score

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7.6 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

sober-living iconSober Living Homes

A sober living home in North Carolina offers structure and support to help individuals maintain sobriety. The home is free from substances and offers 12-step programs, individual responsibilities, and mutual support with others in recovery. This setting can provide a lifeline as individuals strengthen recovery skills and prepare to reenter mainstream society. Most residents remain in a men's or women's sober living home for six months or more.

heart-hands iconIntervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Pasadena Villa Outpatient Center provides a therapeutic Group that educates residents on how to recognize ways in which their thoughts and feelings affect their behaviors. Participants also learn specific techniques and engage in role play activities to solidify their knowledge and practice of said techniques.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Equine therapy, aka equine-assisted therapy (EAT), is a form of experiential therapy that involves interactions and activities with horses. It does not necessarily involve riding horses, but all activities related to horses, such as feeding, grooming, haltering and leading them. A mental health professional frequently oversees the activities (often in conjunction with a horse professional), and helps patients process their thoughts, feelings, and behavior patterns during and/or after the interaction.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Pasadena Villa Outpatient Center offers a therapeutic group that addresses family relationships and promotes positive, healthy communication. Group discussions include family conflict and problem-solving, codependency, family roles, and healthy boundaries. Group members can identify and process feelings about family dysfunction and issues of grief and loss..

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Support and educational group that promotes healthy eating, cooking, and living. Group will address nutrition, a balanced diet, and exercise. Group members also participate in nature walks to promote overall health. There are group discussions regarding ways in which residents can modify meals to fit everyone’s unique nutritional needs.

Art therapy is a powerful therapeutic tool that can help resident’s process past and present traumas and stressors that they are not ready (or willing) to verbalize yet. This healing modality is enjoyed by participants with differing diagnoses and further enhances the overall therapeutic process.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

If you've been smoking for a while, your body has become physically dependent on the addictive substance nicotine. To avoid unpleasant withdrawal as you quit smoking, you can use nicotine replacement therapy in North Carolina. This gives you controlled amounts of nicotine in the form of lozenges, inhalers, sprays, patches, or gum.

Amenities

  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Katherine Augustine, LMFT

Executive Director

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: North Carolina
License Number: MHL-092-952

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 543840

Contact Information

Building icon

206 High House Road
Suite 200
Cary, NC 27513

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Rehab in Cities Near Cary

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Reviews of Pasadena Villa Outpatient Treatment Center – Raleigh

4.55/5 (137 reviews)
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Reviews

1

Nice enough people but don’t go here if you don’t want to feel unimportant. Also, if you file a disability claim they will hold it up forever by not turning in paperwork, even when repeatedly asked. In the end, I didn’t find this place helpful and I actually felt a lit ... Read More

Reviewed on 3/23/2023
1

I would not recommend anyone go here, especially not if you have deeply-rooted trauma behind your issues. They are not capable of helping you with this nor do they even want to spend time trying. If you aren't making the kind of progress they want, they will blame it on you ... Read More

Reviewed on 12/6/2018
5

My son has mental problems, besides he has trust issues, we decided to send him here so he could get better and the surprise for us was that actually, he said that he loved the place, that the staff treats him like a person and they don't stand only for the money.

Reviewed on 9/5/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.6 (134 reviews)
Emily Sommer
1 month ago
5

This is a terrific program! I can’t recommend it highly enough, and I’m pretty skeptical and critical generally. I didn’t really think I needed any outpatient program support when I started it, but I’m so glad I agreed to attend! I learned so much and have been applying what I’ve been learning. It’s really working and helping me deal with tough situations in much better ways. The DBT and CBT skills they teach seem like common sense at first, but they’re hard to realistically apply in day-to-day life. The way they are taught and reinforced at Pasadena Villa makes them more applicable to actual life and real situations, and they really help folks practice and engage with what they’re teaching. They use many different ways of teaching which helps make content accessible to different kinds of learners. The therapists are absolute rockstars!!! They do soooo much to accommodate people in whatever their situation is, making sure everyone feels and is safe and supported. They’re great at individual therapy and teaching groups, keeping conversations going and getting to know people well. All therapists learn all patients’ names on each person’s first day, which helps people feel comfortable and included. The organization runs really smoothly and transparently, and the curriculum is well-designed and engaging. You can tell that the director cares a lot about making it a good experience. She’s really down to earth and seeks (and applies!) feedback. They foster a really caring, open, safe culture that helps everyone feel welcome and appreciated. Additionally, the alternative therapy sessions are really fun, insightful, and useful (art, music, yoga). They keep the group sizes reasonable and pretty intimate. The other clients/participants/patients are also really really kind, supportive, and motivated (like literally almost every single person!). I looked forward to going every single day, which says a lot for 8 weeks at 9 am, 30 minutes from my home! The space itself is well supplied and designed: comfy chairs with little desks, rooms that have a lot of natural light (the pictures online are bad and don’t do it justice!), well-stocked snacks, fridge, water, coffee, nice quiet room to calm down, cool fidget toys, many art supplies, good lunches if you’re in PHP (I recommend starting with PHP if your work and insurance allow it — it was more helpful than IOP when I was initially having a pretty hard time, and then you step down to IOP which feels appropriate after some time in PHP). My only complaint is that the rooms are pretty cold — bring a sweater. If you’re considering an IOP or PHP program, you will not regret going to Pasadena Villa. If someone has advised you to do IOP or PHP, and you don’t think you need it, you will not regret going to Pasadena Villa! ;) P.S. I wasn’t paid or anything to write this glowing review — I really did absolutely love this program!!! And I rarely write reviews! :)

Response from the owner
Hi Emily! Thank you so much for your incredibly thoughtful and detailed review! We’re truly honored by your kind words and thrilled to hear about the positive impact your experience at Pasadena Villa Outpatient – Raleigh had on your life. It means a great deal to us—especially knowing you approached the program with initial skepticism—that you found such value in the structure, therapeutic approaches, and overall environment. It was a pleasure having you as part of our community, and we’re so glad you found the program to be not only helpful, but truly transformative. We wish you continued growth and success on your journey!
Brian Valyko
1 month ago
5

I wish I entered these doors years ago. Wherever you are in life the materials will profoundly help you to love your best authentic life.

Response from the owner
Hi Brian! Thank you so much for your heartfelt words. We’re truly honored to have been part of your journey, and we're grateful to hear that the experience and materials have had such a meaningful impact on your life. At Pasadena Villa Outpatient – Raleigh, our mission is to support each individual in discovering and living their most authentic self, and it’s incredibly rewarding to hear that reflected in your experience. Thank you again for sharing your story!
Gabriela Arroliga
2 months ago
5

I am a previous patient and at the time I was very hesitant to start due to past experiences at mental health facilities. On my last day I was having a bad day and was extremely upset because I had felt like all my hard work went to waste. It has now been a month or so since I’ve left and I cannot thank this program enough for all of their help. It may not feel like progress in the moment but my life has forever changed for the better. It feels like everything is now working in my favor and even when life feels hard I now have the tools and resources to live a fulfilling life. Thank you to Emily and all of the therapist. I am actually tearing up writing this.

Response from the owner
Hi Gabriela! Thank you so much for taking the time to share your experience. We understand how difficult it can be to start a new program, especially after challenging past experiences. It’s truly inspiring to hear how far you’ve come and how the work you put in is now showing up in your life in meaningful ways. Wishing you continued strength, growth, and fulfillment.
Delaney Nunn
2 months ago
5

If I could give this program more than 5 stars, I would. Enrolling in this PHP was the best decision I’ve ever made hands down. The staff is outstanding… warm, hilarious, deeply caring, and just real. You’re not just a number here, you’re a whole human being, and they treat you like one every single day. They saw me. They listened when I couldn’t find the words. They challenged me when I needed it and held space for me when I couldn’t hold it for myself. This place saved my life. If you’re even remotely considering starting at Pasadena Villa, do it. Forever grateful. 🩷

Response from the owner
Hi Delaney! Thank you from the bottom of our hearts for your incredible words. We are truly honored to have been part of your journey and are so moved to hear the impact our team and program had on your life. At Pasadena Villa Outpatient – Raleigh, we strive to create a safe, authentic, and supportive environment where every individual feels seen, heard, and valued—and your reflection affirms that mission. Thank you for sharing your experience!
Luz Adriana Sierra Cardenas
2 months ago
5

Im grateful to the Pasadena Villa Team/staff for their caring, loving way to worked with my needs. I won't forget such special time of my life. I feel they lifted me when I was down. The DBT content is really necessary to help with my coping mechanisms. The group therapy was great and unforgettable!

Response from the owner
Hi Luz! Thank you so much for your kind and thoughtful words. We’re truly grateful to have been part of your journey and are honored that you entrusted us with your care. It’s heartening to hear that our team’s compassion and dedication made such a meaningful impact during your time with us. We're especially glad to know that the DBT content and group therapy resonated with you and supported your growth. Wishing you all the best moving forward!
Sarah Morris
2 months ago
5

The therapists at Pasadena Villa Cary, North Carolina, are truly amazing. They’re incredibly hardworking, dedicated, and always willing to help others. Their commitment to creating a safe and open environment for group therapy is truly inspiring. If you’ve ever thought about seeking help, don’t wait until you’re in crisis. Reach out to them and inquire about their IOP and PHP programs. Everyone deserves mental well-being and a safe space to connect and grow. The therapists are kind, compassionate, and deserve all the appreciation, raises, and respect in the world. Places like Pasadena Villa are so important in our crazy world, bringing people from all walks of life together to find a sense of community and support. Thank you, Pasadena Villa, for everything you do.

Response from the owner
Hi Sarah! Thank you so much for your heartfelt and thoughtful review. We’re deeply moved by your kind words and incredibly grateful that you took the time to share your experience with Pasadena Villa. Our team is honored to be recognized for their dedication, compassion, and commitment to creating a supportive, safe, and inclusive environment. It means the world to us to know that our efforts in group therapy and individualized care are making a meaningful difference in the lives of those we serve. Thank you again for your kind words and encouragement.
Daminike Sullins
3 months ago
2

I actually had a decent experience attending therapy here. I had a few days left & decided not to go back, because my therapist was SO DISMISSIVE of what I was expressing to her. There’s no way I am on the verge of tears & you’re not providing any support - just to deal with it. On top of that, my therapist never responded to my e-mail for me to return to work. I was out of work for more than a month without income due to her lack of response. I shouldn’t have to beg someone to do their job. I had to pay a separate professional to evaluate me & provide a return to work letter.

Response from the owner
Hi Daminike. We truly value all feedback and believe that direct communication is best. Our Executive Director, Katharine Augustine, has asked that you reach out to her at 919-267-3042 if you would like to discuss your review further.
Nadira
4 months ago
5

came into the PHP and IOP program at one of the lowest points in my life. I was stuck in a dark place and honestly didn’t know if things could ever get better. But this program changed everything. It helped me see myself in a new light and gave me the strength to start healing. Huge shoutout to Mallory and Kendell—you two truly helped pull me out of the darkness. Your support, compassion, and realness made all the difference. Thank you to the whole staff but had to give a special shout out to the two of you!

Response from the owner
Hi Nadira! Thank you so much for taking the time to share your experience. We are deeply moved by your words and incredibly proud of the progress you’ve made. It takes immense courage to seek help during such a difficult time, and we’re honored that you chose Pasadena Villa Outpatient – Raleigh to support you on your healing journey. Your strength and openness throughout the process have been inspiring, and we’re grateful to have been part of your transformation.
Brooke Bertaux
4 months ago
5

It was an amazing experience. It saved my life. The therapists are amazing. The people in the groups really helped. You learn a lot of coping skills. You make connections. I’m so glad I had the opportunity to go to this program. I would definitely recommend it.

Response from the owner
Hi Brooke! Thank you so much for your heartfelt review. We’re truly honored to have been a part of your journey, and we're incredibly grateful to hear that your experience with us was both meaningful and life-changing. Our team of dedicated therapists works hard to create a supportive, healing environment, and it’s wonderful to know that you found connection, community, and practical skills during your time here. Your recommendation means a lot to us, and we wish you continued strength and growth in all that lies ahead.
Aly
4 months ago
1

They discharged me early because i was constantly in the hospital and left me without treatment or a plan. All the employees are also super young without enough work experience. I wouldnt waste my money going here they dont care about people. My therapist here wasnt very helpful. I will never comeback here.

Response from the owner
Hi Aly. We truly value all feedback and believe that direct communication is best. Our Executive Director, Katharine Augustine, has asked that you reach out to her at 919-267-3042 if you would like to discuss your review further.
AMENDA
5 months ago
5

Response from the owner
Thank you for your positive review!
Kai Moskow
5 months ago
5

After life-long challenges with depression, I thought I had experienced or tried everything that therapy and psychiatry could provide. My experience at Pasadena Villa Outpatient in Raleigh in their partial hospitalization and intensive outpatient programs has showed that there are ways to receive evidence-based therapy, such as CBT and DBT, in a way that was more effective than I could have imagined. Every therapist and psychiatrist I spoke with during my time there was pleasant and it was more than clear that all they wanted to do was help me with my mental health challenges. I would recommend this place to anyone struggling with mental health challenges that wishes for something more involved than regular therapy: you will feel better for it.

Response from the owner
Hi Kai! Thank you so much for your thoughtful and kind words. We are truly grateful for the opportunity to have been a part of your mental health journey. It means a lot to us to hear that our Partial Hospitalization and Intensive Outpatient Programs made such a positive impact on your life. Our team works hard to provide evidence-based therapies, like CBT and DBT, and it's rewarding to know that these treatments, combined with the compassionate care of our therapists and psychiatrists, helped you achieve the progress you were seeking. Your recommendation means the world to us, and we are so glad to have been able to offer the support you needed.
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