This place has saved my life many times. I came here after a rough life, but losing my husband, home, and country left me at the bottom of my life. I have been in therapy throughout my life with no luck. I went expecting nothing. I left with hope and light at the end of my t ...
About Primary Health Choice & A Primary Choice, Inc.
These facilities offer in-home services for children and adolescents who are struggling with substance use disorder and/or co-occurring mental health issues. This is set up for those that, due to their circumstances, are unable to be stable in the community without intensive intervention. This program will deliver in-home individual and family therapy, substance use disorder treatment interventions, development and implementation of a home-based behavior plan, crisis management, and psychological and psychiatric examinations. They also provide intensive case management to help you and your child.
They provide a peer support program. This connects you to an individual that has gone through similar circumstances as you. They can help you with your struggles and praise you with your victories, no matter how small or large.
Primary also offers outpatient services to those who are eligible. This service evaluates your needs, so that they can provide the best treatment and therapy to meet you and your family where you are.
Several former clients have said that they have a great staff that knows how to help them. They have said the therapists are great and know how to deal with children who are very challenging.
Fact checked and written by:
Linda Dotson
Edited by:
Kerry Nenn, BSW
Latest Reviews
Very respectful
Response from the owner2 weeks ago
Thank you for your review and kind words, Leanlet!
I was recommended to this place to provide respite care for a former participant. First, I was called by someone in the HR department named Amy. She told me she needed to discuss my pay rate so I said ok. Her response was “Oh they got you down for $15 an hour, and that’s the only rate they are offering”. Ok, that’s not a discussion lady. , and the tone of her voice was snobby/mean mannered. She sent me a link to complete an ADP profile and onboarding documents. I received it and began filling out forms. I noticed that some of the onboarding documents had my maiden name in the printed area. I did not sign and sent an email, receiving a response to contact HR. I called and spoke with Amy again. Still rude and mean mannered. She let me know that everything they have in the system has my married name so she doesn’t know why my maiden name is showing. Well Amy, I don’t know either, so what’s next? I had to show her the same rudeness in order for her to understand that she needed to escalate the issue and let me know a solution, before she finally offered to call me back after she spoke with someone called “her manager”. She called me back but I was unavailable. No voicemail, text or email. I checked the forms and my maiden name was still showing. I did decline to complete the forms stating “wrong last name” as the reason. I got a call the next day from Crystal. She worse more rude and mean mannered than Amy. Coming from someone that has been in healthcare providing Customer Service training and development, as well as integrating tech systems, I was very well aware of the issue and knew how to fix the issue. However, someone that probably took a 2 hr class to get a job informed me that I needed to put the cursor behind the name to delete it and add the correct name. Geesh….i never would have thought of that! My immediate response was I would have done all of that before I contacted anyone simply because I know systems and have worked with ADP many times. Her response was to let her finish….. No maam you can not finish when what you are telling me is incorrect. She began threatening to tell the QP that our conversation was not conducive and I wouldn’t be able to continue with employment there. Yep that’s a way to provide a positive work/life balance…… The conversation could have gone so much better if the HR department had a clue about systems. They should have only called me when the technical support department had corrected the issue on an admin level. Instead they contacted me as if this was a user error and if they couldn’t see it on their end, I had to be making it up or doing something wrong in the beginning. No accountability or acknowledgement of the error on their end. After all of that, I proceeded to let her know they could delete my entire profile and I would continue to providing SERVICE to my community without them.
Please stop assuming that someone starting an entry level position is entry level in every aspect of their life. I am grateful to have the career that I have and because of my graciousness, I have several streams of income where this job was not needed. It was only to because the family and I have a working relationship and thought they could assist me in receiving compensation for what I already do. Many people do not have that luxury and NEED a job, taking whatever crap is given simply because they need to. Thank God for Grace! Meanwhile, another company is being dragged to the ground because HR doesn’t understand the meaning of HUMAN or RESOURCE. Do better people!
Response from the owner2 weeks ago
We apologize for your experience and as always, will diligently work towards improving in all areas. This information has been sent to the proper persons in our executive leadership and will be investigated to see what went wrong and how all parties involved can improve. Thank you!
Very kind people and always a big help
Response from the owner2 weeks ago
Thank you for your kind words and review, Cheyenne! 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7.6 / 10
Gallery
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
During couples therapy in North Carolina, a psychologist helps you and your partner resolve problems that are occurring in your relationship. This licensed therapist uses talk therapy to help you both work through challenges together. The process involves learning new skills to better handle conflict and life issues.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation. The Intensive In-Home (IIH) service is a team approach designed to address the identified needs of children and adolescents.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety. Community Living and Support enables the person to learn new skills, practice and/or improve existing skills. Areas of skill acquisition are: interpersonal, independent living, community living, self-care, and self-determination.
Amenities
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Private Transportation -
Residential Setting -
Private Rooms
Staff & Accreditations
Staff
Dr. Cheryl Davis
CEO
Hollie Locklear
COO
English Albertson
Chief Strategy Officer
Ashley Locklear
CFO
Accreditations
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: North Carolina
Contact Information
4701 Fayetteville Road
Suite B
Lumberton, NC 28358
Get Help Now - 984-266-0532
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