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Rivendell Behavioral Health Services of Arkansas

100 Rivendell Drive
Benton, AR 72019
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Rivendell Behavioral Health Services AR 72019

About Rivendell Behavioral Health Services of Arkansas

This is an acute-care 80 bed hospital located in a beautiful 17 acre wooded area. In addition to the inpatient treatment programs, they also offer outpatient programs for adults.

The facility accepts private health insurance as well as Medicare. They don’t have programs specific to Veterans but they do take TRICARE.

The first step for many people with a substance use disorder is detox. This is the process of ridding your body of toxic substances. You’ll get an evaluation first and if appropriate, you’ll have a monitored detox with medication.

You’ll then have group therapy options that meet your unique needs and goals. In addition, you’ll have individual and family therapy where appropriate. You’ll also get acquainted with the 12 Step model and have the opportunity to meet with Alcoholics Anonymous (AA) or Narcotics Anonymous (NA) groups in a private setting.

There’s a partial hospitalization program (PHP) for adults where you can get the support you need to transition out of the inpatient program. The PHP involves about five hours of therapy during the day at the hospital. You’ll learn about the phases of recovery, do guided journaling, and attend life skills seminars. When you finish the program, you’ll also get an individual aftercare plan.

They have an intensive outpatient program (IOP). You can attend this program without going through an inpatient program first if you want. This program may work better for your schedule since the program is Monday through Friday from 9 a.m. to 12 p.m. They can help you with transportation too if you need it.

If you’re not sure which program would be best for you, there’s a no cost assessment to help you determine the best course of treatment. If you decide on the IOP program, you’ll usually attend for about three months.

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Fact checked and written by:
Susan Bertram, BA
Edited by:
Courtney Myers, MS

Facility Overview

Calendar icon 15 - 30
Avg Length of Stay in Days

Latest Reviews

Zacarious Hamilton
1 week ago on Google
1
I tried to have my son admitted to Rivendell Behavioral Health, and the moment I walked in I knew something was wrong. As soon as I stepped inside, a strong, unpleasant smell hit me, and the environment felt dirty and unkept. The floors looked like they hadn’t been mopped, the building did not feel clean, and overall it gave me absolutely no confidence that my child would be safe or properly cared for there. I was so disgusted that I turned right around and took my son home. I will never attempt to admit him there again, and I would not recommend this place to any parent looking for a clean and professional facility for their child.
Response from the owner1 week ago
Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your concerns. However, due to federal patient privacy laws, we can only discuss care with a patient or their guardian; however, we encourage your son or his legal guardian to reach out to us directly by visiting http://www.rivendellofarkansas.com/contact-us/. Again, thank you.
Robbie Mcneal
1 week ago on Google
3
Was ok
Response from the owner1 week ago
Your feedback is important to us, and we really appreciate you taking the time to share it with us.
Dennis Moore
1 month ago on Google
1
They called me 4 times and I was just returning a call.. and the Lady was really rude
Response from the owner1 week ago
Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.rivendellofarkansas.com/contact-us/. Thank you again.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Rivendell Behavioral Health Services of Arkansas works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient rehabs ensure that clients continue to receive robust and consistent therapeutic care without requiring them to reside at the treatment center. The frequency and intensity of treatment depend on clients' evolving needs, ranging from daily to weekly addiction counseling and recovery education. Outpatient programs often include peer coaching, life skills training, and individual, group, and family counseling. Outpatient levels of care include partial hospitalization (PHP), intensive outpatient (IOP), sober living/halfway housing, and standard outpatient care.

Clients undergoing treatment at an inpatient rehab receive extensive therapeutic support through daily addiction counseling and recovery-focused services. These often include addiction education and life skills training. Many inpatient facilities also offer evidence-based holistic therapies, such as massage, yoga, acupuncture, creative arts therapy, and experiential therapy. Inpatient care is typically best suited for clients who recently completed detox, are in early recovery, or at a heightened risk of relapse.

Clients enrolled in intensive outpatient programs (IOP) may receive up to 20 hours of outpatient treatment per week, but a minimum of nine hours is standard. The intensity and frequency of treatment declines gradually as clients become more stable and prepare to transition to standard outpatient programs. Intensive outpatient treatments generally encompass a variety of modalities, including individual, group, and family therapy, recovery-focused life skills training, and medication assisted treatment (MAT).

As a short-term outpatient treatment option, a partial hospitalization program (PHP) is often beneficial for those who don't need 24-hour care. PHPs can be used as an alternative to inpatient hospitalization or as a step down from a residential program. For a minimum of 20 hours a week, you'll make a commute to the center and return home in the evening. During PHP treatment, you can receive medication management, relapse prevention strategies, and behavioral therapy interventions.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Alcoholism (alcohol use disorder) affects a person mentally, physically, and relationally. A person with alcohol dependence craves alcohol and has an impaired ability to control their alcohol consumption. They experience withdrawal symptoms if they stop alcohol use. Individuals with this condition can achieve recovery through treatment. Alcohol rehab in Arkansas offers inpatient and outpatient options that provide counseling, support groups, and medication to help individuals overcome alcohol addiction and maintain recovery.

The goal of drug rehab in Arkansas is to help individuals stop using addictive substances and learn healthy ways to remain clean long-term. Participants learn vital skills to cope with cravings and manage stress, to prevent relapse.

opium iconOpioid Addiction

In Arkansas, substance abuse treatment programs can help you overcome drug and alcohol addiction. These comprehensive programs offer various levels of care and evidence-based therapies like cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and eye movement desensitization and reprocessing (EMDR). The programs effectively address substance abuse and any co-occurring disorders.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Recreational therapy uses physical activity and hobbies to support alcohol and drug addiction recovery in Arkansas. They help improve your physical health and provide you with a sense of accomplishment, which is critical to overcoming addiction. These activities could include gardening, music, or sports. They help to promote relaxation and build a supportive community.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Fred Knox

CEO

Kyle Smith

CFO

Jessica Rouse, RN, MSN

Chief Nursing Officer

Jennifer Goodman, LMSW

Director of Clinical Services

Gary Tharp, MD Psychiatry

Medical Director & Attending Physician, Acute Care Unit for Children & Adolescents

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

100 Rivendell Drive
Benton AR, 72019

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Reviews of Rivendell Behavioral Health Services of Arkansas

2.6/5 (200 reviews)
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Reviews

1

God awful!! Literally was screamed at on a day to say. It was blatantly obvious the staff only cared about getting a paycheck. You see someone for 5 minutes on week days and they just give you drugs!! You have to ask to see a therapist and even then that's unlikely. Doesn't ... Read More

Reviewed on 12/16/2019
1

DO NOT SEND YOUR LOVE ONES HERE!!!!! This company is a JOKE. UNLESS YOU ARE MEDICAID expect to have the full bill paid for in 6 months regardless of making payments monthly and fighting the insurance to cover this facility. They will tell you one thing then express pol ... Read More

Reviewed on 7/16/2019
1

Horrible place that hides information from you. Family members and staff never communicate. Nurses over medicated or confused meds. The staff is only there for a paycheck, they have no desire to actually help people. Therapists do not provide effective therapy. Us patients a ... Read More

Reviewed on 3/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6190476190476 (189 reviews)
Zacarious Hamilton
1 week ago
1

I tried to have my son admitted to Rivendell Behavioral Health, and the moment I walked in I knew something was wrong. As soon as I stepped inside, a strong, unpleasant smell hit me, and the environment felt dirty and unkept. The floors looked like they hadn’t been mopped, the building did not feel clean, and overall it gave me absolutely no confidence that my child would be safe or properly cared for there. I was so disgusted that I turned right around and took my son home. I will never attempt to admit him there again, and I would not recommend this place to any parent looking for a clean and professional facility for their child.

Response from the owner
Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your concerns. However, due to federal patient privacy laws, we can only discuss care with a patient or their guardian; however, we encourage your son or his legal guardian to reach out to us directly by visiting http://www.rivendellofarkansas.com/contact-us/. Again, thank you.
Robbie Mcneal
1 week ago
3

Was ok

Response from the owner
Your feedback is important to us, and we really appreciate you taking the time to share it with us.
Caleb Deimel
3 weeks ago
5

Dennis Moore
1 month ago
1

They called me 4 times and I was just returning a call.. and the Lady was really rude

Response from the owner
Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.rivendellofarkansas.com/contact-us/. Thank you again.
Overall Experience
Date Submitted
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