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Rivendell Behavioral Health Services of Arkansas

100 Rivendell Drive Benton, AR 72019
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Rivendell Behavioral Health Services AR 72019

About Rivendell Behavioral Health Services of Arkansas

This is an acute-care 80 bed hospital located in a beautiful 17 acre wooded area. In addition to the inpatient treatment programs, they also offer outpatient programs for adults.

The facility accepts private health insurance as well as Medicare. They don’t have programs specific to Veterans but they do take TRICARE.

The first step for many people with a substance use disorder is detox. This is the process of ridding your body of toxic substances. You’ll get an evaluation first and if appropriate, you’ll have a monitored detox with medication.

You’ll then have group therapy options that meet your unique needs and goals. In addition, you’ll have individual and family therapy where appropriate. You’ll also get acquainted with the 12 Step model and have the opportunity to meet with Alcoholics Anonymous (AA) or Narcotics Anonymous (NA) groups in a private setting.

There’s a partial hospitalization program (PHP) for adults where you can get the support you need to transition out of the inpatient program. The PHP involves about five hours of therapy during the day at the hospital. You’ll learn about the phases of recovery, do guided journaling, and attend life skills seminars. When you finish the program, you’ll also get an individual aftercare plan.

They have an intensive outpatient program (IOP). You can attend this program without going through an inpatient program first if you want. This program may work better for your schedule since the program is Monday through Friday from 9 a.m. to 12 p.m. They can help you with transportation too if you need it.

If you’re not sure which program would be best for you, there’s a no cost assessment to help you determine the best course of treatment. If you decide on the IOP program, you’ll usually attend for about three months.

Facility Overview

Calendar icon 15 - 30
Avg Length of Stay in Days

Latest Reviews

baby E
1 week ago on Google
5
I have had a good experience with Rivendell. No complaints and they helped my son during a crises . Also helped to get him on the right kind of medicine. Any time I ever called up there they answered right away and told me anything that I needed to know . No complaints from my son either .
Tracy Lyn
2 weeks ago on Google
5
They were the best none of them were rude they were very understanding and the classes you could understand and not feel uncomfortable they listened and answer the other question I had if they could
Response from the owner1 week ago
Hi, Tracy. We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
Ashley Smith
1 month ago on Google
5
This place is absolutely amazing! The staff is beyond wonderful! You're able to get the help you need, and not feel like an inconvenience, or stupid in anyway. Dr. Street is amazing, and will sit there, talk to you, listen to you, and has the want to understand, and help you. I would absolutely recommend this place to anyone struggling with their own mental health. This is the place to go. If you are struggling reach out, ask for help please.
Response from the owner1 week ago
Thank you for taking the time to leave us such positive feedback. We greatly value your kind words and will be sure to pass this along to our team. Thank you again and have a great day!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Accepted Insurance

Rivendell Behavioral Health Services of Arkansas works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient rehabs ensure that clients continue to receive robust and consistent therapeutic care without requiring them to reside at the treatment center. The frequency and intensity of treatment depend on clients' evolving needs, ranging from daily to weekly addiction counseling and recovery education. Outpatient programs often include peer coaching, life skills training, and individual, group, and family counseling. Outpatient levels of care include partial hospitalization (PHP), intensive outpatient (IOP), sober living/halfway housing, and standard outpatient care.

inpatient iconInpatient

Clients undergoing treatment at an inpatient rehab receive extensive therapeutic support through daily addiction counseling and recovery-focused services. These often include addiction education and life skills training. Many inpatient facilities also offer evidence-based holistic therapies, such as massage, yoga, acupuncture, creative arts therapy, and experiential therapy. Inpatient care is typically best suited for clients who recently completed detox, are in early recovery, or at a heightened risk of relapse.

intensive-outpatient iconIntensive Outpatient

Clients enrolled in intensive outpatient programs (IOP) may receive up to 20 hours of outpatient treatment per week, but a minimum of nine hours is standard. The intensity and frequency of treatment declines gradually as clients become more stable and prepare to transition to standard outpatient programs. Intensive outpatient treatments generally encompass a variety of modalities, including individual, group, and family therapy, recovery-focused life skills training, and medication assisted treatment (MAT).

partial-hospitalization iconPartial Hospitalization Program

As a short-term outpatient treatment option, a partial hospitalization program (PHP) is often beneficial for those who don't need 24-hour care. PHPs can be used as an alternative to inpatient hospitalization or as a step down from a residential program. For a minimum of 20 hours a week, you'll make a commute to the center and return home in the evening. During PHP treatment, you can receive medication management, relapse prevention strategies, and behavioral therapy interventions.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Alcoholism (alcohol use disorder) affects a person mentally, physically, and relationally. A person with alcohol dependence craves alcohol and has an impaired ability to control their alcohol consumption. They experience withdrawal symptoms if they stop alcohol use. Individuals with this condition can achieve recovery through treatment. Alcohol rehab in Arkansas offers inpatient and outpatient options that provide counseling, support groups, and medication to help individuals overcome alcohol addiction and maintain recovery.

The goal of drug rehab in Arkansas is to help individuals stop using addictive substances and learn healthy ways to remain clean long-term. Participants learn vital skills to cope with cravings and manage stress, to prevent relapse.

opium iconOpioid Addiction

In Arkansas, substance abuse treatment programs can help you overcome drug and alcohol addiction. These comprehensive programs offer various levels of care and evidence-based therapies like cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and eye movement desensitization and reprocessing (EMDR). The programs effectively address substance abuse and any co-occurring disorders.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Recreational therapy uses physical activity and hobbies to support alcohol and drug addiction recovery in Arkansas. They help improve your physical health and provide you with a sense of accomplishment, which is critical to overcoming addiction. These activities could include gardening, music, or sports. They help to promote relaxation and build a supportive community.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Fred Knox

CEO

Kyle Smith

CFO

Jessica Rouse, RN, MSN

Chief Nursing Officer

Jennifer Goodman, LMSW

Director of Clinical Services

Gary Tharp, MD Psychiatry

Medical Director & Attending Physician, Acute Care Unit for Children & Adolescents

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

100 Rivendell Drive
Benton AR, 72019

Fact checked and written by:
Susan Bertram, BA
Edited by:
Courtney Myers, MS

Rehab in Cities Near Benton

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Reviews of Rivendell Behavioral Health Services of Arkansas

2.58/5 (194 reviews)
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Reviews

1

God awful!! Literally was screamed at on a day to say. It was blatantly obvious the staff only cared about getting a paycheck. You see someone for 5 minutes on week days and they just give you drugs!! You have to ask to see a therapist and even then that's unlikely. Doesn't ... Read More

Reviewed on 12/16/2019
1

DO NOT SEND YOUR LOVE ONES HERE!!!!! This company is a JOKE. UNLESS YOU ARE MEDICAID expect to have the full bill paid for in 6 months regardless of making payments monthly and fighting the insurance to cover this facility. They will tell you one thing then express pol ... Read More

Reviewed on 7/16/2019
1

Horrible place that hides information from you. Family members and staff never communicate. Nurses over medicated or confused meds. The staff is only there for a paycheck, they have no desire to actually help people. Therapists do not provide effective therapy. Us patients a ... Read More

Reviewed on 3/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (183 reviews)
baby E
1 week ago
5

I have had a good experience with Rivendell. No complaints and they helped my son during a crises . Also helped to get him on the right kind of medicine. Any time I ever called up there they answered right away and told me anything that I needed to know . No complaints from my son either .

Tracy Lyn
2 weeks ago
5

They were the best none of them were rude they were very understanding and the classes you could understand and not feel uncomfortable they listened and answer the other question I had if they could

Response from the owner
Hi, Tracy. We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
Jamie Aker
4 weeks ago
5

Ashley Smith
1 month ago
5

This place is absolutely amazing! The staff is beyond wonderful! You're able to get the help you need, and not feel like an inconvenience, or stupid in anyway. Dr. Street is amazing, and will sit there, talk to you, listen to you, and has the want to understand, and help you. I would absolutely recommend this place to anyone struggling with their own mental health. This is the place to go. If you are struggling reach out, ask for help please.

Response from the owner
Thank you for taking the time to leave us such positive feedback. We greatly value your kind words and will be sure to pass this along to our team. Thank you again and have a great day!
Mary McMillan
1 month ago
5

Rivendell is a place where the employees really want to help people. The employees are so friendly and really care.

Response from the owner
Thank you for your thoughtful comments! We are so glad that you found our staff to be supportive and friendly. We appreciate the kind words and we hope you are doing well!
Emily Phillips
1 month ago
4

Kerry and Adam are really helpful and care a lot about their job. Food kinda sucked half the time but good the other half. Main complaint is the restrictions on vapes but a cigarette break is every couple of hours so if you want to go outside you pretty much choose to get addicted to cigarettes. (Nicotine patches offered too tho) I felt safe except for when a staff member opened the bathroom door on me, followed me into my room and came into my room again while I was in the restroom on three separate occasions. Didn’t get much help through the group therapy exercises and I did not get ANY physical exercise other than the occasional 15 minutes of recreational time. Overall I enjoyed feeling comfortable enough to let my guard down. Compared to other places I would recommend Rivendell. Comforting type of atmosphere. Plus folks there are hilarious

Response from the owner
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting http://www.rivendellofarkansas.com/contact-us/. We hope to hear from you soon.
Annetta Adams
1 month ago
1

Worst place ever to put your child into. They do not take good care of your loved ones.

Response from the owner
Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.rivendellofarkansas.com/contact-us/. Thank you again.
Alex
1 month ago
5

I was here two times and it saved my life and others I would rate it if it was a 100th out of 100

Response from the owner
It means the world to us that you took time out of your day to leave us this great feedback. Thank you, and we hope you have a pleasant day.
Lindsey
2 months ago
1

They discharged me and said that my mental health didn't matter and that because I am transgender that they didn't need someone like me in the out patient group I was doing everything they asked me to do do not take your kids there they was very rude and unhelpful I felt like my mental health didn't matter doctor street made opinion about me and I felt bullied for being a different gender i went seeking help because I was having a mental health breakdown and it not fair that you guy treat people that way I was always early i haven't even got an apology from you guys I would hate to see a lawyer just to make a point

Response from the owner
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.rivendellofarkansas.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
James Cureton Jr.
2 months ago
5

I like Rivendale 🙂

Response from the owner
Thank you so much for your feedback, James! We truly appreciate it and hope you have a great day!
tiffany davasher
2 months ago
1

They post on your review asking for your number or a way of contact. Then don’t make contact. Lies to make them look good.

Response from the owner
Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.rivendellofarkansas.com/contact-us/. Thank you again.
keith whatley
2 months ago
1

My grandson was sent there by Benton court judge for very bad behavior he was there for 17 days and was released for bad behavior out the front door to walk down the street. I would not recommend this facility to anyone that needs help

Response from the owner
Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your concerns. However, due to federal patient privacy laws, we can only discuss care with a patient or their guardian; however, we encourage your grandson or their legal guardian to reach out to us directly by visiting https://rivendellofarkansas.com/contact-us/. Again, thank you.
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