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Sound Behavioral Health

13555 Bel-Red Rd, #228 Bellevue, WA 98005
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About Sound Behavioral Health

Located in Bellevue, Washington, Sound Behavioral Health is an addiction and mental health facility that seeks to offer quality care to adults, children, and adolescents in need. The facility helps clients address issues with addiction and mental illness. Sound Behavioral Health is an approved provider for Medicare and health/managed care plans.

Serving King County for Nearly 60 Years

The organization opened its doors in 1967, and it’s been state licensed since that time. Their substance use treatment program provides medication assisted treatment (MAT) for opioid use, psychiatric services, and intensive outpatient services.

The goal of medication assisted treatment will be to reduce your cravings and withdrawal symptoms so you can be fully focused on your recovery. You can participate in individual and group, and family therapy to get a better understanding of the cause of your addiction and learn recovery tools.

Emphasizing Diversity and Inclusion

The facility prioritizes helping individuals who have been historically underrepresented and making sure every patient is valued. Clients can expect to receive culturally and linguistically appropriate services. The staff is also trained to cater mental health and addiction treatment services to individuals who are a member of the LGBTQ community.

At other Sound Behavioral Health locations, there are services available for those who are deaf and hard of hearing, and those who have intellectual and developmental disabilities. The organization is staffed with a diverse range of professionals including psychiatric nurse practitioners, physician assistants, and board certified psychiatrists. One reviewer gave the facility five stars and praised their therapist for being very helpful.

Similar Rehab Centers

Latest Reviews

Sharisse S
1 month ago on Google
5
Ignatius is a rare and extraordinary counselor. As someone in my mid-forties experienced with excellent therapists (EMDR, lifespan integration, NVC), I hold a high bar—and Ignatius exceeds it. My elementary-aged son lights up when it’s time for sessions—he walks out taller, more grounded, and equipped with tangible skills for emotional regulation and lasting resilience. Ignatius brings an extraordinary depth of skill and presence, meeting my son exactly where he is and supporting him through both a complex co-parenting dynamic and challenges with a bully at school. The growth has been truly transformative. Forever grateful!
Summer Tyme
2 months ago on Google
1
This place sucks on so many levels. Especially scheduling.
Naomi Julian
5 months ago on Google
1
I am the caregiver for my younger sister. She has an amazing disposition, but has complex mental and emotional needs related to autism. Her care team and I are working on getting her in to an assisted living facility to better support her needs, and when she told her therapist, Michelle Tanchanco, about it Michelle completely dismissed her (thoroughly documented) disability and suggested she try section 8 housing instead! Unfortunately, it gets worse. Recently my sister asked for extra sessions to help address a particularly difficult problem related to past trauma, and she was again dismissed by Michelle who told her she "didn't think it was necessary." A couple of weeks later, still struggling, my sister again asked and Michelle's reply was to literally refer her to a number for suicide hotline. There was never any hint or indication that she was suicidal, and this was completely disgusting and out of line response. DO NOT ALLOW YOUR LOVED ONES TO BE CARED FOR BY THIS WOMAN.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.3 / 10

Accepted Insurance

Sound Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs (IOP) are frequently used to facilitate clients' transition from inpatient to outpatient care. Clients who are more stable may also choose to enter IOP rather than a residential rehab following detox. Intensive outpatient treatment typically consists of nine to 20 therapeutic hours per week, with services ranging from psychotherapy to recovery education to holistic care. Many programs offer medication assisted treatment (MAT) for opioid and/or alcohol addiction.

medically-assisted-detox iconMedically Assisted Detox

Medical detox is often the first step in addiction recovery and involves ridding the body of drugs and/or alcohol in a supervised inpatient setting. If you've become physically dependent on substances like alcohol, benzodiazepines (like Xanax), or opioids, quitting abruptly may cause uncomfortable or even dangerous side effects. In medically assisted detox, a team of medical professionals will help manage any potential withdrawal symptoms with the aim of keeping you as safe and comfortable as possible.

inpatient iconInpatient

Inpatient rehab enables clients who are exiting detox or who are at an increased risk of relapse to focus on their recovery in a highly structured and supportive environment. Inpatient rehabs provide intensive clinical supervision and high-level treatment. Clients remain at the facility through the length of their program and typically receive multiple addiction counseling and education sessions per day. Holistic therapies, such as yoga, message, and meditation, may be used to relieve stress and ease discomfort.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Washington includes a team of medical professionals who are on-site 24/7 to provide the care you need. Medical staff can provide medications and other physical treatment to help you safely navigate withdrawal. Counselors offer mental and emotional support. Other specialists who offer additional resources may include nutritionists, family therapists, and case managers.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Effective drug rehab in Washington integrates care for the whole person, offering comprehensive solutions to addiction. Treatment methods address mental, physical, and relational aspects of substance abuse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Inpatient and outpatient drug and alcohol rehabs are typically the best option if you're looking for substance abuse treatment in Washington. These programs employ evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and holistic approaches to help you overcome addiction, enhance your coping skills, and promote your mental health. Together, you'll learn the vital skills to support long-term sobriety and overall well-being.

If you have both a substance abuse problem and a mental health disorder like depression, bipolar disorder, or anxiety, it is known as a co-occurring disorder or a dual diagnosis. Dealing with substance abuse, alcoholism, or drug addiction is already difficult, but it becomes even more difficult when you combine addiction with mental health problems. That's why it's essential to treat both conditions at the same time.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
teen-program thumbnail image

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
child-program thumbnail image

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
hearing-impaired-program thumbnail image

Hearing Impaired Program

A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Dialectical behavior therapy (DBT) is a highly structured form of therapy that teaches skills to help participants change negative thoughts and behaviors. Applying a philosophy of acceptance and change, you'll learn and practice these skills to break unhealthy patterns and establish healthy ones.

Amenities

  • private iconPrivate Setting
  • weight iconGym
  • meditation iconMeditation Room
  • recreation iconRecreation Room
  • private-room iconPrivate Rooms
  • wifi iconWiFi

Staff & Accreditations

Staff

Katrina Egner

President & CEO

Shavonda Dial

Executive Assistant to the President & CEO

Charlotte Jones

VP & Chief People, Diversity, Equity, Justice Inclusion Officer

Stacey Lopez

Chief Clinical & Quality Officer

Phaedra Pascoe

Chief Medical Officer

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Washington

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Building icon

13555 Bel-Red Rd
#228
Bellevue, WA 98005

Fact checked and written by:
Jennifer Martin
Edited by:
Eric Owens

Reviews of Sound Behavioral Health

2.47/5 (45 reviews)
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Reviews

1

This place has no respect what so ever for your time or your recovery. It's ridiculous that they call themselves a mental health institution.

Reviewed on 2/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (44 reviews)
Sharisse S
1 month ago
5

Ignatius is a rare and extraordinary counselor. As someone in my mid-forties experienced with excellent therapists (EMDR, lifespan integration, NVC), I hold a high bar—and Ignatius exceeds it. My elementary-aged son lights up when it’s time for sessions—he walks out taller, more grounded, and equipped with tangible skills for emotional regulation and lasting resilience. Ignatius brings an extraordinary depth of skill and presence, meeting my son exactly where he is and supporting him through both a complex co-parenting dynamic and challenges with a bully at school. The growth has been truly transformative. Forever grateful!

Summer Tyme
2 months ago
1

This place sucks on so many levels. Especially scheduling.

Naomi Julian
5 months ago
1

I am the caregiver for my younger sister. She has an amazing disposition, but has complex mental and emotional needs related to autism. Her care team and I are working on getting her in to an assisted living facility to better support her needs, and when she told her therapist, Michelle Tanchanco, about it Michelle completely dismissed her (thoroughly documented) disability and suggested she try section 8 housing instead! Unfortunately, it gets worse. Recently my sister asked for extra sessions to help address a particularly difficult problem related to past trauma, and she was again dismissed by Michelle who told her she "didn't think it was necessary." A couple of weeks later, still struggling, my sister again asked and Michelle's reply was to literally refer her to a number for suicide hotline. There was never any hint or indication that she was suicidal, and this was completely disgusting and out of line response. DO NOT ALLOW YOUR LOVED ONES TO BE CARED FOR BY THIS WOMAN.

Kyler Esmay
7 months ago
1

Don’t go here . Your treated like a nobody

Fish Jelly
9 months ago
5

So to preface, I’m giving my current therapist 5 stars 100%. She’s super helpful and has been a tremendous help!! As for past care, I’d say it’s quite rocky. Some therapists and psychiatrists that I worked with were good, while others not so much. Maybe we just didn’t fit, maybe they just weren’t that good, who cares. I think this is a great place to get help when you need it. If I wasn’t seeing my current therapist I’d probably rate a 3 or lower because trying to contact psychiatrists, can be a grueling process when in between appointments. And sometimes it felt like I was a “trial run” with some seemingly inexperienced therapists. As seen by reviews though, you have to have your own experience here to draw a conclusion on if you like it.

Alivia Jones
10 months ago
5

Will update my review in the future if needed. So far care has been excellent, I did a walk-in and got an intake the same day, then got assigned a counselor right away who has been on time and communicative about appointments. Starting med management soon, the waitlist was actually shorter than estimated. Friendly front desk staff. Clean and attractive facility with good privacy features. Can always find a parking space in the medium-sized parking lot.

D H
11 months ago
5

I've never experienced more than a few minutes of wait time on the phone and have had a wonderful experience here with my therapist. This was the only place that was accepting new clients on Medicaid after two hours and 29 phone calls to various clinics that were listed on the Medicaid website. There have been snags and miscommunications for sure, but overall this place has been a great resource.

Garrett
1 year ago
1

Same story as everyone else... found a counselor, things improving, counselor stops showing up to appts, tells me they skipped appt to go to Mariners game, ask for new counselor, completely ghosted by the office for a month despite repeated attempts to remedy. Do not go here.

Nikki Noble
1 year ago
5

Had my initial appointment here the staff was great!

Lakeisha Gibson
1 year ago
5

kristin lee
1 year ago
5

A healing & helpful place.

Amara Elpis
1 year ago
1

1.) Admit you need help. 2.) Seek help. 3.) Get ghosted by your doctor... 4.) ? 5.) Profit? The fact that this has been steadily reported from clients & happening over 5+ years, deserves an investigation. This place needs basic actions to be taken and proper mental health care to be given.

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