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Sound Behavioral Health

13555 Bel-Red Rd, #228 Bellevue, WA 98005
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About Sound Behavioral Health

Located in Bellevue, Washington, Sound Behavioral Health is an addiction and mental health facility that seeks to offer quality care to adults, children, and adolescents in need. The facility helps clients address issues with addiction and mental illness. Sound Behavioral Health is an approved provider for Medicare and health/managed care plans.

Serving King County for Nearly 60 Years

The organization opened its doors in 1967, and it’s been state licensed since that time. Their substance use treatment program provides medication assisted treatment (MAT) for opioid use, psychiatric services, and intensive outpatient services.

The goal of medication assisted treatment will be to reduce your cravings and withdrawal symptoms so you can be fully focused on your recovery. You can participate in individual and group, and family therapy to get a better understanding of the cause of your addiction and learn recovery tools.

Emphasizing Diversity and Inclusion

The facility prioritizes helping individuals who have been historically underrepresented and making sure every patient is valued. Clients can expect to receive culturally and linguistically appropriate services. The staff is also trained to cater mental health and addiction treatment services to individuals who are a member of the LGBTQ community.

At other Sound Behavioral Health locations, there are services available for those who are deaf and hard of hearing, and those who have intellectual and developmental disabilities. The organization is staffed with a diverse range of professionals including psychiatric nurse practitioners, physician assistants, and board certified psychiatrists. One reviewer gave the facility five stars and praised their therapist for being very helpful.

Latest Reviews

Kyler Esmay
3 months ago on Google
1
Don t go here . Your treated like a nobody
Fish Jelly
5 months ago on Google
5
So to preface, I m giving my current therapist 5 stars 100%. She s super helpful and has been a tremendous help!!As for past care, I d say it s quite rocky. Some therapists and psychiatrists that I worked with were good, while others not so much. Maybe we just didn t fit, maybe they just weren t that good, who cares. I think this is a great place to get help when you need it. If I wasn t seeing my current therapist I d probably rate a 3 or lower because trying to contact psychiatrists, can be a grueling process when in between appointments. And sometimes it felt like I was a trial run with some seemingly inexperienced therapists. As seen by reviews though, you have to have your own experience here to draw a conclusion on if you like it.
Alivia Jones
7 months ago on Google
5
Will update my review in the future if needed. So far care has been excellent, I did a walk-in and got an intake the same day, then got assigned a counselor right away who has been on time and communicative about appointments. Starting med management soon, the waitlist was actually shorter than estimated. Friendly front desk staff. Clean and attractive facility with good privacy features. Can always find a parking space in the medium-sized parking lot.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Accepted Insurance

Sound Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) are frequently used to facilitate clients' transition from inpatient to outpatient care. Clients who are more stable may also choose to enter IOP rather than a residential rehab following detox. Intensive outpatient treatment typically consists of nine to 20 therapeutic hours per week, with services ranging from psychotherapy to recovery education to holistic care. Many programs offer medication assisted treatment (MAT) for opioid and/or alcohol addiction.
medically-assisted-detox iconMedically Assisted Detox
Medical detox is often the first step in addiction recovery and involves ridding the body of drugs and/or alcohol in a supervised inpatient setting. If you've become physically dependent on substances like alcohol, benzodiazepines (like Xanax), or opioids, quitting abruptly may cause uncomfortable or even dangerous side effects. In medically assisted detox, a team of medical professionals will help manage any potential withdrawal symptoms with the aim of keeping you as safe and comfortable as possible.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Effective drug rehab in Washington integrates care for the whole person, offering comprehensive solutions to addiction. Treatment methods address mental, physical, and relational aspects of substance abuse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Katrina Egner

President & CEO

Shavonda Dial

Executive Assistant to the President & CEO

Charlotte Jones

VP & Chief People, Diversity, Equity, Justice Inclusion Officer

Stacey Lopez

Chief Clinical & Quality Officer

Phaedra Pascoe

Chief Medical Officer

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Washington

Contact Information

Phone icon (206) 901-2000
Building icon

13555 Bel-Red Rd
#228
Bellevue, WA 98005

Fact checked and written by:
Jennifer Martin
Edited by:
Eric Owens

Rehab in Cities Near Bellevue

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Reviews of Sound Behavioral Health

2.47/5 (43 reviews)
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Reviews

1

This place has no respect what so ever for your time or your recovery. It's ridiculous that they call themselves a mental health institution.

Reviewed on 2/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (42 reviews)
Naomi Julian
2 months ago
1

I am the caregiver for my younger sister. She has an amazing disposition, but has complex mental and emotional needs related to autism. Her care team and I are working on getting her in to an assisted living facility to better support her needs, and when she told her therapist, Michelle Tanchanco, about it Michelle completely dismissed her (thoroughly documented) disability and suggested she try section 8 housing instead! Unfortunately, it gets worse. Recently my sister asked for extra sessions to help address a particularly difficult problem related to past trauma, and she was again dismissed by Michelle who told her she "didn't think it was necessary." A couple of weeks later, still struggling, my sister again asked and Michelle's reply was to literally refer her to a number for suicide hotline. There was never any hint or indication that she was suicidal, and this was completely disgusting and out of line response. DO NOT ALLOW YOUR LOVED ONES TO BE CARED FOR BY THIS WOMAN.

Kyler Esmay
3 months ago
1

Don’t go here . Your treated like a nobody

Fish Jelly
5 months ago
5

So to preface, I’m giving my current therapist 5 stars 100%. She’s super helpful and has been a tremendous help!! As for past care, I’d say it’s quite rocky. Some therapists and psychiatrists that I worked with were good, while others not so much. Maybe we just didn’t fit, maybe they just weren’t that good, who cares. I think this is a great place to get help when you need it. If I wasn’t seeing my current therapist I’d probably rate a 3 or lower because trying to contact psychiatrists, can be a grueling process when in between appointments. And sometimes it felt like I was a “trial run” with some seemingly inexperienced therapists. As seen by reviews though, you have to have your own experience here to draw a conclusion on if you like it.

Alivia Jones
7 months ago
5

Will update my review in the future if needed. So far care has been excellent, I did a walk-in and got an intake the same day, then got assigned a counselor right away who has been on time and communicative about appointments. Starting med management soon, the waitlist was actually shorter than estimated. Friendly front desk staff. Clean and attractive facility with good privacy features. Can always find a parking space in the medium-sized parking lot.

D H
7 months ago
5

I've never experienced more than a few minutes of wait time on the phone and have had a wonderful experience here with my therapist. This was the only place that was accepting new clients on Medicaid after two hours and 29 phone calls to various clinics that were listed on the Medicaid website. There have been snags and miscommunications for sure, but overall this place has been a great resource.

Garrett
11 months ago
1

Same story as everyone else... found a counselor, things improving, counselor stops showing up to appts, tells me they skipped appt to go to Mariners game, ask for new counselor, completely ghosted by the office for a month despite repeated attempts to remedy. Do not go here.

Nikki Noble
1 year ago
5

Had my initial appointment here the staff was great!

Lakeisha Gibson
1 year ago
5

kristin lee
1 year ago
5

A healing & helpful place.

Amara Elpis
1 year ago
1

1.) Admit you need help. 2.) Seek help. 3.) Get ghosted by your doctor... 4.) ? 5.) Profit? The fact that this has been steadily reported from clients & happening over 5+ years, deserves an investigation. This place needs basic actions to be taken and proper mental health care to be given.

Zack Tibbetts
1 year ago
1

Don't waste your time. I got through intake and the first appointment ok, however the next appointment was apparently never put into the system. I scheduled a new appointment to make up for that one and Dr. Christopher Peterson never bothered to show up.

Justine Caouette
1 year ago
1

I've been a patient here on and off for about 2 years now. This place is ment for people who drool on themselves and just need people to prescribe meds while they pass out their ss checks. No one here cares if you're a battered woman. No one here cares about helping people with therapies unless their distributing their checks. I have been asking for a therapist for months. I get nothing. I even spoke with a higher up and still nothing. It's been 3 weeks. Calling here is a joke. The new receptionists say stuff like I'll put a note in your file and someone will get back to you. But all you ever see these overweight women doing is talking on their cell phones or amongst each other. Very hard to get a live person on the phone. The receptionists must be to busy with their personal life matters during work hours to do their job. Who ever does the scheduling here gets referrals from the med prescribers and then do nothing with it. January of 2022 Kiera Stephen's told me I'd be kidnapping my children from their father my husband and our abuser/their father so I needed to let him know we were in Washington state after fleeing DV from him in WV and coming here for safety. Even though life wire the dv advocates never said that or told me I had to tell him we were here. Kierra also would tell me things like I needed to be more open to new experiences when I told her I didn't want to be apart of my husband's sexual exploration journey which included multiple people. This place is a joke. Kierra also did a eval on one of my children and was so hyper focused on me and why I didn't want to be her client anymore that she didn't give my child the proper attention during the evaluation. Nor did she ever discuss with me what she thought of the evaluation. If you want to get good medical help Renton Valley is amazing! I regret leaving them and coming back to sound. Sound is not set up for people with less severe issues it's for the very severe. I'm assuming Sound gets paid for being the place they get their checks so as an adult unless Sound is your payee be prepared to be lost in the Sound mental health system. If you understand your surroundings and don't have multiple serious diagnosed issues that require lithium or need a protective payee and don't have a drug history then love yourself enough not to let this Healthcare center into your lives. Sound is awful. I don't know why I bothered. Do yourself a favor and run far away from Sound mental health.

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