KU Medical Center

About KU Medical Center

KU Medical Center, located in Kansas City, Kansas is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at KU Medical Center include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and specialized drug rehab for veterans, addressing combat-related trauma and reintegration.

Patients at KU Medical Center will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment.

Latest Reviews

Sasha Wells

3 months ago on Google

Learnt I had preeclampsia at the last hour even though I had protein in my urine a while back. After giving birth to my baby weighing only 3 lbs the hospital kept me for a week only to say follow up with your primary care physician for your chronic hypertension. The day prior I was told by the same doctor that my hypertension was coming from fatty liver disease. When I exclaimed I had never been diagnosed with fatty liver disease and requested a liver scan all the doctors refused and advised it was not necessary because the blood work was although showed elevated liver enzymes were normal and that a scan was not needed! I then asked to speak to another doctor who stated to me he understands how I feel as a black woman moving through the healthcare system and feeling unheard. The doctor was a white male. The same white male doctor advised me that he is having a baby in June and would want his wife to deliver here as if he has the same resources and connections as me. This same doctor tried to reassure me that I was fine telling me that if I felt any symptoms to come back to the hospital and then goes in to explain it s important to do so because hypertension is called the silent killer, you often don t have symptoms! I do not trust KU although I ve given them chance after chance. In 2019 I came to KU ER 3 times for them to tell me nothing was wrong only for them to tell me on the final time that I had blood clots in my lungs (both lungs) several in the left and a large one in the right.TRUE STORY

Larissa

4 months ago on Google

This is going to be a long one:We started going to KU because I heard such great things about the staff. While I have no complaints about the pediatric dept or the Olathe Women's Health which KU owns, all were very friendly, their billing office is atrocious. I have for four months now been on the phone nearly every week trying to sort out the mess. Usually I get one of three responses: it's not their fault I need to call my insurance, it's another departments fault, or they don't know what went wrong but "now it's fixed" and it's never fixed. It hasn't ever been fixed. Customer service also needs better training, as I get a difference explanation every time I call, leaving me on a wild goose chase trying to hunt down the proper office. Just today I had to call AGAIN because I just got another bill claiming it's uncovered. When I called I was told it's because my primary denied the claim, but that I have to call every time that happens so they can submit to my secondary. So why is it the LAST time I called I was told any denied claims get automically sent to my secondary and I have nothing to worry about? I also applied for financial assistance and that has been a mess in of itself. It was denied because it was "missing documents" but no one called me to tell me. When I checked online it kept saying under review so I didn't call. Now I'm being told I have to resubmit for each of us, but not until I have a large balance on my account because it's retroactive, but I can't wait for a big balance because the mess from the hospital messing up the billing means all of the claims are taking a while to come back. But don't worry I can set up a payment plan, except I can't because the amount per month is to large for me to pay until my assistance is processed.You can't win no matter what. I've done the best I can to work with them, give them the documents they need, call whatever depts I need and because "hospital policy" im going to have to call them every freaking time something takes to long or is a little off to basically make sure they do their job and I may still be penalized for it.

Daniel Moorefield

4 months ago on Google

Charging for parking? How can KU Med actually look the public in the eye and justify charge for parking?

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

6.6 / 10

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Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

Clients receiving treatment at an outpatient facility are often further along in their recovery journey than those in inpatient care, meaning they may require less intensive supervision and support. Outpatient services generally include addiction counseling, recovery education, and community reintegration support. Most outpatient rehabs offer evening, night, and weekend services to accommodate clients' needs. Clients who are in early recovery or are at an increased relapse risk may enroll in partial hospitalization (PHP) or intensive outpatient (IOP) programs.

Inpatient

Inpatient rehab offers intensive treatment and typically include round-the-clock clinical care. Inpatient treatment is designed primarily for clients exiting detox, those in early recovery, and those at an increased risk of relapse. Inpatient programs generally involve multiple addiction counseling sessions per week, which may include individual, group, and family counseling. Many inpatient rehabs also offer recovery-focused life skills training and evidence-based holistic therapies, such as meditation, massage, yoga, equine therapy, and experiential therapy.

Medically Assisted Detox

Physical withdrawal can be uncomfortable, and in severe cases, it can even be dangerous. In an inpatient environment, a medically assisted detox is performed by a team of licensed medical professionals who monitor your vitals, provide medications when necessary, and ensure your safety, health, and comfort during this process. Medical detox is usually the very first step in the recovery process.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Equine Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

Residential Setting
Private Rooms

Staff

Dr. Steve Stites, MD

Executive Vice Chancellor

Jeff DeWitt

CFO

Nell Lucas

VP for Medical Development, KU Endowment

David Vranicar, MBA

COO

Natalie Lutz

Director & Chief Communications Officer

Chris Harper

Chief Information Officer

Contact Information

(913) 588-5000

Website

3901 Rainbow Boulevard
Kansas City, KS 66103

Get Help Now - 913-363-0419

Reviews of KU Medical Center

3.2/5 (100 reviews)

Google Reviews

3.2 (100 reviews)

Eve Hurt

2 months ago

Best hospital Ever they saved my life and the icu nurses are amazing

A McDaniel

I like in spite of the fact that sometimes you do run into people this having a bad day and they will mess up the results of the service that you might get. All in all it has been my experience that KU will dig deep to find out what is going on with your body I have discovered two classic conditions that I had that if I hadn't went to KU I probably would have never discovered that I had them textbook conditions but they kept digging they kept searching until they found out what it was and treated me and I'm living my life pretty much normally. I know it's not a perfect place but they are working with their patients.

Kyle Ray

Like many American families, our family who lives by doing business does not have health insurance. And if you heard the details, you'd understand it's really not our fault... I'm an American and my wife a recent legal immigrant. However, this landed at a time when my wife was over 8 months pregnant. Well, our family owes this hospital a lot more than money that we can't pay. They without questioning our insurance state, within a span of about 2 months, safely bring my daughter into this world AND saved my wife's life from a serious infection. Thank you so much from literally the absolute bottom of my heart as the dad/ husband, Thank you to all your staff that helped us and everyone who was genuinely emotionally invested in helping us, we are so grateful and I'm so grateful to be back @ home with them both. God bless you all.

Sandy Cummins

This is the ONLY hospital I felt safe and cared for. Been to many in MO. Can't compare

Ashlyn cook

I am currently at KU med waiting for now over 6 hours & I cannot believe the staff. They will dismiss you every step of the way. We have made it to a room & have yet to be seen by the nurse practitioner, when I asked for information on when I could speak with someone a blonde at the nurses station (I was informed she isn’t a nurse though) was EXTREMELY rude to me. When I asked when I could hope to speak to someone she abruptly interrupted me & said “So which room are you in” I told her I did not know and she said “So then I whats your last name if you don’t even know what room you’re in or where you even came from” I had walked only around the corner to their desk so it’s not like I popped out of no where. I did also provide her my last name & then asked what was wrong with her attitude or if she always had this disposition. After then the RN came over and showed a single shred of kindness towards my husband and I. I am sitting here in our room just beside myself… we pay so much money just for health care alone, but to on top of that be treated like this when I’m beyond sick is beside me. DONT BE IN HEALTH CARE IF YOU DONT LIKE YOUR PROFESSION. I also fully intend on finding out the name of the woman at the desk so that I can reach out directly to KU med to speak about this.

Rachel Martin

3 months ago

Terrible hospital. If anything is left in room of value it is taken. Even for a moment. And lie to patients

James Goff Jr

I’m So Impressed With Their Level Of Skill,Knowledge And Ability To Make This Hospital One Of The Best Care Facilities In The State AA

Light Nsound

I love KU Med . Most everyone is helpful and polite with a great professional attitude and atmosphere. I have had to repeatedly visit the Center/Hospital and have only great things to say about the entire staff . I have always received the treatment I've needed and felt listened to and respected in a safe and holistic environment. 5 Stars .

Emily Stills

You saved my life I was treated with so much love from every single department ER ICU radiology ❤️ your team is amazing!!!! I hope doctors, Nurses,CNAs Transport every single one of you see this words don't discribe the impact you to residents thank you 💕❤️💕 unit 61

Tennie Seward

Lil Timmons

Learnt I had preeclampsia at the last hour even though I had protein in my urine a while back. After giving birth to my baby weighing only 3 lbs the hospital kept me for a week only to say follow up with your primary care physician for your chronic hypertension. The day prior I was told by the same doctor that my hypertension was coming from fatty liver disease. When I exclaimed I had never been diagnosed with fatty liver disease and requested a liver scan all the doctors refused and advised it was not necessary because the blood work was although showed elevated liver enzymes were “normal” and that a scan was not needed! I then asked to speak to another doctor who stated to me he understands how I feel as a black woman moving through the healthcare system and feeling unheard. The doctor was a white male. The same white male doctor advised me that he is having a baby in June and would want his wife to deliver here as if he has the same resources and connections as me. This same doctor tried to reassure me that I was fine telling me that if I felt any symptoms to come back to the hospital and then goes in to explain it’s important to do so because hypertension is called the silent killer, “you often don’t have symptoms!” I do not trust KU although I’ve given them chance after chance. In 2019 I came to KU ER 3 times for them to tell me nothing was wrong only for them to tell me on the final time that I had blood clots in my lungs (both lungs) several in the left and a large one in the right. TRUE STORY

Overall Experience

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